Product Designer

hackajob

is collaborating with

American Express

to connect them with exceptional tech professionals for this role.At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers,communities, and colleagues. As part of Team Amex, you’ll experience this powerfulbacking with comprehensive support for your holistic well-being and many opportunities tolearn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will helpus define the future of American ExpressJoin Team Amex and let's lead the way together.Organizational contextThe Product Designer will report to the Director of International Acquisition Product Design.As a part of the team, they will work closely with other UX Professionals, ProductManagement, Marketing, Legal and Technology collaborating across international timezones. They will be leading projects across markets and will be responsible for bringingdifferent roles and personalities together to drive user centric and inclusive solutions fromproblem definition through solution delivery.Role DescriptionCreates user-centered experiences and interfaces for products and solutions whichimproves end-to-end user journeys. Develops the overall design and specifications forcreating and enhancing the experience and functionality of user interfaces for companyproducts. Uses design tools to create storyboards, wireframes, prototypes, informationarchitecture diagrams and user journey maps for demonstrations and user testing.Produces high-fidelity designs for implementation by development teams. Analyze userresearch, business insights and other data to continuously improve customer experiences.Reviews proposed product changes or enhancements for compliance and alignment withdesired user experience design and satisfaction standards and suggests improvements.Creates and maintains UI/UX resources such as content templates, samples andguidelines, to streamline the design process for designers and developers.

Key Responsibilities

• Identifies the right artifacts to create based on project needs and timeline and
  

delivers high quality artifacts such as wireframes, prototypes, and high-fidelity
specifications.

• Develops understanding and empathy for users through user-centered
  

methodologies, external analysis, research, and data.

• Presents design decisions to peers, partners and design leadership.
• Actively improves design process and workflow for themselves and team.
  

Contributes to design systems and UX patterns.

• Collaborates closely with product managers, engineers, design leads and other
  

cross-functional partners to define project requirements and deliver against them

• Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates.
• Mentors junior designers and peers
• Leverages design tools to efficiently deliver artifacts and drive collaboration with
  

cross-functional partners.

Qualifications

• Has at least 3 years of hands-on experience in or with a product design organization
• Has expert knowledge of Figma
• Demonstrates a deep understanding of user-centered design methodologies,
  

research and processes

• Shares solutions and strategy to problem-solving initiatives in an engaging way
• Is a proactive and energetic communicator, with an attention to detail
  

Skills

• Accessibility Design
• Customer Journey Mapping
• Design Thinking
• Product Strategy
• Prototyping
• Requirements Gathering
• Wireframing
  

American Express is an equal opportunity employer and makes employment decisions
without regard to race, color, religion, sex, sexual orientation, gender identity, nationalorigin, veteran status, disability status, age, or any other status protected by law.Offer of employment with American Express is conditioned upon the successfulcompletion of a background verification check, subject to applicable laws and regulations.