Product Analyst

About ProManage

ProManage

15 years of expertise

70+ multi-location enterprises

zero media spend and 95%+ client retention

We're seeking candidates with a degree in Computer Science and 1-2 years of product management experience, eager to apply their technical skills to innovate and elevate product features at ProManage. In this role, you'll gain invaluable experience while taking on a broad range of responsibilities (yes, it’s a long list—but just imagine how much you’ll learn):

• Assume responsibility for the success of an Epic (related set of features) of Pro-Manage by innovating and developing them to launch and, most importantly, ensuring the use of the Epic feature set by clients
• Be the Epic evangelist and subject matter expert to the technical/developer community.
• Assume responsibility for the use of the platform by customers and will analyse them consistently and constantly to understand customer preferences and pain points to develop responsive product features.
• Understand both stated and latent customer needs using the state-of-the-art continuous discovery and customer journey tracking to specify and enhance product features .
• Work closely with Marketing, Customer Success, Business Development and Technology teams to create a delightful and unified customer experience and journey from a prospect to a highly valuable customer.
• Evaluate competitive product/service offerings and draw the best features to incorporate in our own product offering.
• Evaluate enabling technologies to improve our product features.
• Provide internal and customer training on how to use the product
• Define success criteria for testing and product acceptance.
• Facilitate the creation and maintenance of proper product documentation

Experience, Expertise and Qualifications

• Bachelor's of Engineering in Computer Science or any engineering degree.
• 1-2 years of hands-on product management experience, demonstrating the ability to manage and deliver product features from concept to launch.
• Skilled in collaborating with cross-functional teams, including engineering, design, and marketing, to align product development with business goals and customer needs.
• Strong understanding of the product development lifecycle, with experience in defining product requirements, prioritizing backlogs, and working in agile environments.
• Proven ability to gather and analyse data-driven insights, using tools to track product performance and make informed decisions.
• Experience with customer research and translating feedback into actionable product improvements and features
• Excellent communication and stakeholder management skills, with the ability to convey complex product concepts to both technical and non-technical audiences.
• Demonstrated ability to work in fast-paced environments, managing multiple priorities and delivering on deadlines.
• Passionate about continuous learning, with a desire to grow in the product management field.

What Pro-Manage Offers You

• Opportunity to develop cutting-edge digital SaaS product development expertise
• Develop competence in marketing, business development, customer success and technology
• Highly entrepreneurial and aspirational work environment that inspires and challenges
• Collaborative and fun work environment
• Learning and development program to help you develop skills
• Well-define career path and progression tracking
• Progressive, nurturing and respectful work culture
• Compensation plus incentives plus stock options