Operations Intern (Noida Sec 2)

Job Description

Job Title: Operations Intern Location: Sector 2, Noida (On-site) Duration: 6 Months | Full-time (6 Days a Week) About MyOperator MyOperator is a cloud-based business communication platform focused on transforming how companies manage customer interactions. As a leading SaaS provider, we deliver scalable call management solutions that help businesses across India streamline operations and enhance customer experience through modern cloud telephony systems. Role Summary We are looking for a detail-focused and proactive Operations Intern to support our operations and technical teams. This role offers a strong foundation in telecom infrastructure, backend coordination, and SaaS operations. The selected candidate will contribute to process optimization, system monitoring, and vendor support activities while gaining exposure to real-time business operations in a fast-paced environment. Responsibilities Support internal teams in managing telecom infrastructure and coordinating with service providers. Monitor system status, collect operational data, and ensure timely reporting. Maintain accurate records of vendor interactions, procurement logs, and service checklists. Assist in identifying recurring issues through analysis of technical tickets and resolution logs. Contribute to the drafting and updating of internal process documents and operational workflows. Participate in reviewing operational metrics and assist with KPI tracking and dashboard maintenance. Prepare internal reports for team leads and contribute insights for strategic planning. Provide assistance in administrative tasks related to infrastructure and resource planning. Desired Skills and Qualifications Basic understanding or interest in telecom systems, operations, or cloud platforms. Strong organization skills with a focus on process accuracy and documentation. Familiarity with tools such as Excel, Google Workspace, or reporting software. Analytical mindset and eagerness to learn operational processes. Clear communication and coordination skills. Education: Graduate students or recent graduates preferred. Availability to work full-time from our Noida Sector 2 office. Willingness to follow a 6-day workweek with flexibility for occasional weekend support. What You’ll Gain Certificate of Internship upon successful completion. Real-world experience in operations management within a SaaS environment. Exposure to telecom workflows and backend system processes. Reimbursement for mobile and laptop usage. Possibility of full-time placement based on internship performance. Job Type: Internship Contract length: 6 months Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Application Question(s): Why you want to pursue this Internship? Are you okay with WFO Noida Sec 2 onsite for 6 months? Okay with stipend between 12k-15k? Work Location: In person Speak with the employer +91 9267989047