Operations Intern

Company Description

Eon Infotech Limited, headquartered in Chandigarh, India, specializes in asset tracking systems and defense electronics. Founded in 2000, the company provides cutting-edge technology solutions, focusing on delivering embedded software-based and VLSI design solutions. Eon Infotech is an ISO 9001:2015 certified organization that holds numerous Intellectual Property Rights (IPRs) and prides itself on working closely with clients, including Fortune 500 companies, to meet their unique needs.

Role Description

This is a full-time on-site role for an Operations Intern located in Mohali. The Operations Intern will be responsible for assisting with day-to-day operations, supporting project management activities, and aiding in after-sales processes. The intern will also help analyze data and contribute to the overall efficiency of the operations team.

Who can Apply?

• Students in final semester or recent pass out of BBA/MBA (Operations) or B.Com
• Strong communication skills (verbal & written).
• Proficient in Microsoft Word, Excel, and Google Maps.
• Active problem-solving ability and decision-making skills.
• Analytical mindset for handling data and reports.

Roles & Responsibilities:

• Manage customer complaints and ensure timely resolution.
• Prepare regular reports and perform data analysis for performance tracking and improvement.
• Assist Billing & Receivables team in payment follow-ups.
• Provide support to the operations (OPS) team
• Field Technician (FT) bills verification.
• FT attendance, tracking, and next-day planning.
• ODI sheet preparation and fault follow-ups with customers.
• Monitor operational metrics and flags
• Overlooked faults.

Perks & Learning Opportunities:

• Hands-on exposure to core operations and field management.
• Practical understanding of scheduling and customer service in real-time environments.
• Opportunity to collaborate with billing, field, and planning teams.
• Job offer as per performance & requirement after completion of 1 year

Job Types: Full-time, Internship

Internship Duration:

• Pay: ₹10,000.00 per month