Human Resources Operations Specialist

About Us

We're a fast-growing EdTech startup with a simple obsession: student success. We get an adrenaline rush when our US students improve their grades through our exceptional Indian tutors.

The Role

Here's the beautiful truth: happy people create happy customers. As our first HR & Operations hire, you're not just managing processes - you're creating the foundation that keeps our tutors motivated, our team energized, and ultimately, our students thriving.

You'll be building our people infrastructure from scratch in a "learn fast, try things out, get better" environment. This means you get to work smart- design our onboarding experience, choose our HR tools, create our policies - all while staying customer-centric by ensuring everything we build supports our tutors in delivering amazing student outcomes.

Why This Role Matters: When our team is happy and supported, they deliver exceptional experiences to students and families. When families trust us completely, students feel safe to learn and grow. It all starts with the people operations you'll create.

What You'll Own

People & Culture

• Be the go-to person for employee questions, concerns, and workplace issues
• Support hiring: coordinate interviews, manage candidate experience, handle offer processes
• Help scale our team culture as we grow

Compliance & Finance Coordination

• Partner with our external accountants for bank reconciliation, expense queries, and financial documentation
• Coordinate with CA firms for all statutory compliances: TDS payments & filings, profession tax, EPF, GST
• Ensure we're always compliant and ahead of deadlines

Payroll & HR Operations

• Run monthly payroll with full compliance
• Design and implement our internal HR portal for attendance, policies, payslip downloads, and document management
• Create our employee onboarding experience from offer letter to first-day success

Office & Operations

• Manage office administration and ensure smooth day-to-day operations
• Handle vendor relationships and office infrastructure needs

What We're Looking For

Experience:

Education:

Must-Haves:

• Experience with Indian statutory compliances (TDS, EPF, GST)
• Hands-on experience with any payroll or HR software (we're tool-agnostic and love to work smart!)
• Strong communication skills with empathy for team members
• Comfortable with ambiguity and excited about building processes from scratch
• Customer-centric mindset - you understand that happy employees create happy customers

Your Personality:

• Persevere: You don't quit when things get complex (compliance can be tricky!)
• Curious: You dig deeper until you understand why something works (or doesn't)
• Humble: You check your ego at the door and celebrate team wins
• Empathetic: You understand that behind every policy is a real person with real needs

Nice-to-Haves:

• Previous experience in education or working with parents/families
• Experience setting up HR systems from scratch
• Understanding of the unique needs of working parents (many of our team are parents too!)

What Makes This Role Special

Direct Impact on Student Success:

Mission-Driven Work:

Build Something From Zero:

Fast Learning Environment:

Unique EdTech Context:

Trust-First Culture:

Meaningful Growth:

What We Offer

Compensation:

Benefits:

• Hybrid work model (2-3 days in office)
• Flexible working hours
• Learning & development opportunities
• Direct mentorship from founder

Growth Opportunity: