Our client in the healthcare sector is seeking a Vice President - Head of Risk & Compliance to lead enterprise-wide governance, risk management, and compliance initiatives across multiple geographies. The role involves strategic leadership, stakeholder engagement, policy oversight, and managing cross-functional teams to drive a strong culture of compliance, risk mitigation, and ESG accountability.Client DetailsOur client is a leading healthcare-focused organization providing technology-enabled solutions to global clients. With a strong presence across India, the US, and the Philippines, the company specializes in revenue cycle management and compliance services. It offers a dynamic work environment, emphasizing innovation, operational excellence, and adherence to global regulatory standards.Location: Airoli - Navi Mumbai | Revenue Cycle Management | Head - Risk and Compliance (20+ years of experience)
Description
Head - Risk and Compliance (20+ years of experience) | Call Centre and Customer Service | Navi Mumbai
- Governance & Control: Manage a robust Governance and Control framework across the enterprise.
- Risk Management: Design and implement enterprise risk management frameworks, prepare and maintain RCMs (Risk and Controls Matrix), implement controls, manage residual risks, and ensure compliance with risk management standards. Handle external risk-based audits/certifications.
- Risk Awareness: Maintain deep knowledge of strategic, operational, and financial risks. Define KRIs (Key Risk Indicators) and KPIs (Key Performance Indicators) for risk mitigation and continuous monitoring.
- Team Leadership: Lead the team in conducting compliance reviews to ensure ongoing risk management.
- Organizational Insight: Understand the organization's structure, activities, and intercompany dynamics to address business needs effectively.
- Compliance: Review statutory, regulatory, and business compliance requirements across various locations and industries. Advise employees and businesses on the application of policies and procedures under relevant laws and regulations.
- Assurance: Conduct periodic checks to provide oversight on business compliance with policies, systems, contracts, and governance requirements.
- Reporting: Prepare and present reports to various Risk Committees and the Board along with the Head of the vertical/CEO/MD/CFO, as required.
- Assist the Board and Senior Management in overseeing the implementation of Compliance Policies, procedures, and internal codes of conduct.
- Collaboration: Build strong relationships across the business to promote a collaborative approach to Risk and Compliance, particularly with Operations teams across projects and locations.
- Training & Awareness: Assist in identifying relevant training needs and ensure employees/vendors are informed of their compliance responsibilities.
- Incident Management: Oversee alerts and incident responses, collaborating with Information Security, General Counsel, and HR.
- Risk Mitigation: Proactively highlight compliance issues and mitigate risks through vigilance and timely resolution.
- Contractual Compliance: Manage pre-signing risks and ensure compliance with signed contracts.
- Regulatory & Healthcare Laws: Develop and implement compliance programs for regulatory and healthcare laws.
- ESG & CSR: Lead and drive ESG (Environmental, Social, Governance) programs, and collaborate with the CSR committee to maintain up-to-date records on websites and social media.
- Cross-functional Committees: Manage committees related to Health & Safety, ESG, BCP (Business Continuity Planning), and Capacity Planning to monitor and mitigate risks.
- Policy Implementation: Work with HR and other departments on designing and implementing company policies and systems.
- Stakeholder Engagement: Engage with business stakeholders and team members, providing regular progress updates and obtaining buy-in on recommendations.
Profile
Head - Risk and Compliance (20+ years of experience)
- Strong understanding of corporate governance, risk management, and compliance.
- Proficiency in designing risk frameworks, compliance with regulatory requirements, and industry best practices.
- Knowledge of third-party risk management and the security risks associated with it.
- Ability to communicate complex ideas to stakeholders, including top executives, through verbal, written, and visual means.
- Knowledge of risk-based decision-making, including risk analysis and mitigation.
- Strong process design, organizational, and time-management skills.
Technical Experience
- 20+ years of experience in Enterprise Risk and Compliance, internal Audit
- Expertise in Stakeholder Management, including interactions with CXOs and Board members.
- Qualified Company Secretary (CS) or Chartered Accountant; an LLB will be an added advantage.
- People management skills, having led teams of 20+ members globally.
- Experience in Risk Control Management, Governance Risk and Compliance, ESG reporting, and compliance frameworks across multiple regions, including the US, Philippines, and India.
- Strong reporting and presentation skills.
- A certification in risk or information security is a plus, but not mandatory.
Job Offer
- Leadership Role
- Competitive Pay
- Change to be a part of thriving US Healthcare industry
Page Group India is acting as an Employment Agency in relation to this vacancy.