Entity:
Customers & Products
Job Family Group:
Business Support GroupAviation's vision is to be the fuel and services partner of choice for their customer. We are on a journey to transform our business to become the highest performing & customer centric aviation fuel company of choice. The key to unlocking this is the key role we play in bp's net zero ambition; with a key focus on rapid balanced aviation fuel growth, as well as the electrification of our fleet. Aviation is a global business operating in 55 countries within 4 global regions, safely providing fuel to over 200 operated sites and over 200 NOJVs. Our frontline operations can vary from a team of :60 at a major airport through to a team of 2 at a general aviation site, and can be located in major cities through to very remote locations globally.Aviation's winning proposition is to create value by delivering today’s and tomorrow’s energy leveraging our global aviation expertise and leading end-to-end supply capabilities. We are on a journey to transform our business to become more customer centric, higher performing and to play an important role in bp's net zero ambition.
Document Controller and Operations Support
for air bp global documents to ensure that a rigorous, concise and well managed management system is in place, utilizing digital solutions.In addition, support the Health and Wellbeing Agenda and the Safety and Operational Risk Committee governance meeting, as well as the S&O Award programmes.
Document & Digital Management
- Maintain and issue OMS-related documentation with proper versioning and compliance.
- Maintain and control the document register
- Format and issue internal bulletins
- Basic maintenance of intranet pages
- Interface with IT to ensure:
- Customers have access to digital tools and platforms.
- Documentation is current and accessible on the intranet and TAP.
- Support the implementation of AI assistants, including document validation and integration.
Customer & TSA Operations
- Perform ACDD and credit checks for new Technical (TSA) customers.
- Collaborate with Customer Excellence to ensure TSA records are accurate and up to date.
- Track annual escalations and ensure invoicing is completed for centrally managed accounts.
- Maintain and update Salesforce records, including TSA tag support.
- Track TSA income and prepare regular reports.
- Assist in organizing the bi-annual TSA conference.
Reporting & Governance
- Prepare and maintain JV and JIG dashboards for internal reporting within BP.
- Provide support for quarterly SVP calls and bi-monthly JV network calls.
- Track and manage open risk assessment items in collaboration with JV Managers and representatives.
- Maintain and update the waiver register.
Requirements:
- Exemplary written English language skills – strong grammar, clarity, and formatting.
- Excellent organizational and administrative skills – ability to manage multiple tasks and deadlines.
- Document formatting expertise – proficiency in MS Word, PowerPoint, and Excel.
- Strong relationship management – ability to work collaboratively across teams and functions.
- Experience with Salesforce, document management systems, and digital collaboration tools is a plus.
- Prior experience in a similar role or industry is desirable.
Why Join our team?
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Travel Requirement
Some travel may be required with this role, this is negotiable
Relocation Assistance:
Relocation may be negotiable for this role
Remote Type:
This position is not available for remote working
Skills:
Digital Solutions, Documentation Controls, Document Controls, Electronic Documentation Management Systems, Process Governance
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
