Delivery Head

Job Description

About Decimal:- Decimal Technologies (www.decimaltech.com) is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a “Low Code Application Development (LCAP)” platform built and perfected by Decimal Technologies over course of last 8 years. Solutions build on Vahana platform are used by most major banks and NBFC’s in India. Vahana is now ready to go for international expansion and be available for other system integrator firms to use for fast tracking their application development and enjoy the benefits. Vahana is proven for scale, security, agility, scalability, auditability for enterprise grade production ready applications. Some of the marquee solutions in Indian banking such as Kotak 811 and AU video banking are built on top of Vahana platform. Roles and Responsibilities:- An ideal candidate would typically have 18+ years relevant experience with a current role involving Service Delivery management of Digital Transformation Software Projects, preferably to the BFSI industry customers in India. The candidate should have adequate experience in managing multiple customers running multiple projects concurrently. Key skills required would be Strategic Planning, Customer Management, P&L Management, Project Management, Quality Management, Team Management and Operations Management. The role offers a great opportunity for the chosen candidate to drive Process Improvement, Standardization, Quality Improvement, Productivity Improvement and Revenue Growth. The role would require managing a team of 3-10 Delivery Leaders, each of whom would typically lead a customer portfolio with a delivery team size ranging between 30-100 people. This is a high level leadership role within the organization and would report to the COO. The candidate is expected to be technology savvy, detail oriented, and proficient in managing complex issues and processes throughout the typical SDLC using adequate and appropriate tools and technology. Great communication skills and Customer Management experience are also key attributes. Candidates with early joining and experience in Indian market will be preferred. Please send your profile at Neha Thareja neha.thareja@saarathi.ai Show more Show less