Delivery Head

Job Description

Job Title: Head of Delivery - IT Services Key Responsibilities Oversee end-to-end delivery of IT services and technology solutions for clients Manage large, complex technology implementation projects across multiple domains Develop and maintain strategic delivery frameworks and methodologies Ensure consistent quality, timeline adherence, and client satisfaction Lead and mentor delivery teams across different technology streams Drive operational excellence and continuous improvement in service delivery Required Qualifications Bachelor's/Master's in Computer Science/Engineering or related field 12-15 years of IT services delivery experience Proven track record of managing large, complex technology projects Strong understanding of global IT service delivery models Expertise in project management and service delivery methodologies Advanced leadership and stakeholder management skills Technical Skills Comprehensive knowledge of enterprise IT infrastructure Expertise in ITIL, Agile, and other service management frameworks Understanding of emerging technologies like cloud, AI, and digital transformation Strong analytical and problem-solving capabilities Core Technical Competencies Advanced Java SE/EE programming Comprehensive OOP and design pattern expertise Multithreading and concurrency management Deep JVM performance tuning and optimization Advanced memory management techniques Architectural Skills Microservices architecture design Enterprise application development Complex system integration Cloud-native application development Framework Proficiencies Spring Boot, Spring Framework Hibernate ORM RESTful API design Apache Kafka integration JUnit, Mockito for testing Advanced Technical Areas High-performance application development Scalable distributed systems Performance profiling and debugging Security implementation Container and serverless technologies Professional Capabilities Code review and mentorship Technical architecture design Performance optimization strategies System design and solution architecture Technical problem-solving at enterprise scale Desired Competencies Strategic thinking and business acumen Excellent communication and interpersonal skills Ability to manage global, cross-functional teams Client relationship management expertise