918 Crm Management Jobs - Page 9

About noon noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashionand we're just getting started. We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East. Were on an unconventional mission, doing something that has never been done before. We are developing the future of online shopping, and were looking for top talent to join us on our mission. About noon Food noon Food believes the key ingredient to a successful partnership is service that works both ways. Championing local business from region for the region. Our aim is to grow the food and beverage delivery sector and be the #1 food delivery player in the region. We at noon Food are a small, dynamic team working on introducing the noon Food service to the world. If you love new challenges, are open to learning and thrive in an entrepreneurial culture, this is exactly the place for you. What you'll do: In this role, you will be responsible for managing all customer relationship management efforts at noon Food. Creating and executing CRM campaigns that engage, retain, and grow our customer base. You will work closely with cross-functional stakeholders, manage a team of 3-4 CRM professionals, and bring creativity and precision to every touchpoint. Expertise in CRM tools such as Braze, Clevertap, or HubSpot is essential, alongside outstanding English copywriting skills. Lead CRM Campaigns: Develop, implement, and optimize CRM campaigns across email, push notifications, in-app messages, and SMS, driving user engagement, retention, and reactivation. Content & Copywriting: Craft compelling and effective copy that speaks to the noon Food audience, delivering clear and persuasive messages that align with our brand tone and voice. Team Leadership: Manage and mentor a CRM team of 3-4 members, ensuring high performance, continuous learning, and collaboration within the team. Stakeholder Management: Collaborate with marketing, product, data, and customer support teams to align CRM efforts with overall business objectives and customer needs. Tool Expertise: Leverage CRM tools like Braze, Clevertap, or HubSpot for campaign setup, automation, A/B testing, and performance tracking. Data-Driven Decision Making: Analyze CRM campaign data and user behaviors to continually optimize the customer lifecycle, ensuring campaigns are data-driven and results-oriented. Segmentation & Personalization: Create highly segmented and personalized customer journeys to increase customer loyalty and lifetime value. Project Management: Oversee CRM projects from ideation to execution, ensuring timely delivery and cross-functional alignment. What youll need: Proven experience (4-5 years) in CRM management, preferably within the food delivery or e-commerce industry. Expertise in CRM tools such as Braze, Clevertap, HubSpot, or similar platforms. Exceptional English copywriting skills, with an eye for detail and creativity. Strong leadership experience, with a proven ability to manage and inspire a team. Excellent organizational and project management skills, with the ability to manage multiple campaigns and stakeholders simultaneously. Data-driven mindset, with experience in campaign analysis and optimization. Collaborative, team-oriented approach with strong communication skills. Who will excel Were looking for candidates who thrive in a fast-paced, dynamic start-up environment. Were searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance. Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work. Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision. Is this you ,

Responsibilities: * Lead gen, client meetings & market research * Meet revenue targets through effective admin work * Manage CRM system for lead nurturing * Develop business strategies with focus on growth

Roles and Responsibilities :- Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio. Review cases with FOS / TL and work assignment basis the disposition code. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases. Receipt book & Repo kits allocation and auditing periodically Agency billing closure within 60 days of the work completed month. Ensuring prior approvals in repo cases & helping the agency manage repo related issues. Handling collection/repo related customer service issues/escalations. Coordinating with legal team for initiating legal actions against chronic defaulters & dealing with enforcement agencies in cases filed against the organisation by customers/third parties. BKT resolution with agency and FOs level need to be tracked & reviewed. Flow rates to next BKT needs to be restricted on the location you are handling. Remove the non-performing FOs and recruitment the fresh team and train as and when required. CRM queries needs to be closed as per the TAT assigned. RCU audit queries must be reverted before TAT and implementation of committed action at field level. Receipt book discrepancies needs to be discussed with agency and ensure no reoccurrence of such issues in field. HHT 100% utilization and report to be submitted to ACM / RCM on regular basis. HHT not working need to be informed to IT team for need of support.,

This is an in-office internship and selected interns will be working from the office near Gariahat, Kolkata. Selected Intern's Day-to-day Responsibilities Include Visit and onboard corporate clients in the city and explain the features Manage pre-sales to post-sales support activities, ensuring the highest customer satisfaction Call the leads in CRM and update the status and comments Prepare sales reports and analyze data to track progress and performance Attend meetings with potential clients to present proposals and negotiate deals Provide support in the development of marketing materials and campaigns Note We follow a 5-day work week. If you have college on weekdays, you are free to work on Saturdays and Sundays. Get 1 amazing voucher every month from JioMart, Myntra, Allen Solly, Chaayos, Baskin Robbins, Ola & others About Company: I am a developer and a digital marketer. My venture deals in the area of media and digital entertainment.,

The CRM Executive will be responsible for managing the company's Customer Relationship Management (CRM) system. You will be developing and implementing strategies to enhance customer engagement, retention, and satisfaction. Your role will involve analyzing customer data to improve the overall customer experience, streamline operations, and drive business growth. Your key responsibilities will include maintaining and managing the CRM system to ensure accurate customer data, updating customer information, and ensuring data integrity. You will be monitoring and resolving any issues within the CRM system. Additionally, you will develop and implement customer engagement strategies, create personalized marketing campaigns, and monitor customer interactions and feedback to enhance services. In the aspect of data analysis, you will be analyzing customer data to identify trends and insights, generating reports on customer behavior, preferences, and feedback, and using this data to inform marketing strategies and business decisions. You will also be planning and executing CRM campaigns to drive customer acquisition and retention, monitoring campaign effectiveness, and optimizing campaigns based on performance data. Collaboration is key in this role, as you will work closely with the marketing, sales, and customer service teams. You will ensure alignment of CRM strategies with overall business goals and provide training and support to staff on CRM best practices. Handling customer inquiries and complaints efficiently, implementing strategies to enhance customer satisfaction and loyalty, as well as monitoring and improving the customer journey and experience will also be part of your responsibilities. This is a full-time position requiring a total of 2 years of work experience. The work location is in person.,

As a Business Development Executive in the Sales Team of our EdTech company, you will be an integral part of our sales department, contributing to the expansion of our student community and the reinforcement of our collaborations with universities. Your main duty will involve engaging with prospective students and professionals, understanding their educational requirements, and assisting them in enrolling in our online courses. You will be responsible for identifying and establishing connections with potential students and professionals interested in undergraduate and postgraduate courses. Furthermore, you will be tasked with developing and nurturing strong relationships with key decision-makers at our partner universities. Your role will also involve the implementation of strategic sales strategies to achieve and surpass enrollment goals. In addition, you will be expected to conduct thorough market research to uncover new opportunities and trends within the EdTech sector. Utilizing Customer Relationship Management (CRM) tools, you will track and manage leads efficiently, ensuring that lead statuses are regularly updated in the CRM system. Consistent follow-up with prospects will be essential to facilitate successful conversions from potential interest to actual admissions. The ideal candidate for this role is a proactive individual with a genuine enthusiasm for both education and sales. Excellent communication skills and strong negotiation abilities are crucial requirements. While prior experience in the EdTech industry or related fields is advantageous, a self-motivated individual with a proven history of meeting and surpassing sales targets will also be considered. This is a full-time position, and a Bachelor's degree is preferred for educational qualifications. Candidates with one year of experience in business development and a total work experience of one year are preferred. Proficiency in English is also preferred. The work location for this role is in person.,

You will be responsible for conducting outbound calls to generate new leads and follow up on existing leads. Your role will involve qualifying prospects by understanding their needs, budget, and timeline. You will need to present product/service offerings and effectively communicate the value proposition to potential businesses. Building and maintaining strong relationships with prospects and customers will be crucial. Negotiating and closing sales deals to achieve monthly and quarterly sales targets is a key part of the role. Additionally, you will collaborate with the sales team to share best practices and strategies for improving sales performance. Keeping accurate records of sales activities and updating the CRM system regularly is essential. Staying up-to-date on industry trends, market conditions, and competitor activities is also important. To be successful in this role, fluency in English is required. A proven track record of success in inside sales or a similar role is preferred. Excellent communication and negotiation skills are necessary. Strong interpersonal skills and the ability to build rapport with customers will be beneficial. Being self-motivated and results-oriented is important. You should have the ability to work independently and as part of a team. Experience using CRM software (e.g., Salesforce) is a plus. A Bachelor's degree in Business Administration or a related field is preferred. This is a full-time, permanent position with benefits including food provided, health insurance, leave encashment, and provident fund. The work shift is during the night shift or US shift, with the possibility of a performance bonus. Working days are Monday to Friday. The ability to commute/relocate to Mohali, Punjab is required. If you are interested in this opportunity, please answer the following application questions: 1. How many years of total work experience do you have 2. How many years of International Sales experience do you have 3. Are you comfortable working from the office in MOHALI 4. Are you comfortable working in the night shift Please note that the work location is in person. If you have any further queries or wish to speak with the employer, you can contact them at +91 8558825710.,

As an Intern at Emporiom Digital, you will be responsible for conducting market research to identify potential clients, industry trends, and competitive landscape in order to support business development strategies. You will assist in generating new business leads through various channels such as online research, networking events, and social media. Additionally, you will support the team in reaching out to prospective clients via email, phone calls, and other communication channels. Your role will also involve assisting in the preparation of proposals, presentations, and marketing materials to attract new business opportunities. You will play a key part in helping maintain and nurture relationships with existing clients and partners to ensure continued business growth. Furthermore, you will be responsible for updating and maintaining the customer relationship management (CRM) system with accurate and current information. In addition, you will be involved in preparing reports on business development activities and results to assist in strategic decision-making. At Emporiom Digital, we focus on value creation by enhancing perceived benefits through high-quality output while optimizing costs. With a track record of working with 50+ brands globally and maintaining high client retention rates, we strive to maintain a competitive edge in the industry.,

Design Cafe is looking to hire a Sales Manager for its Gachibowli & Banjara Hills Center in Hyderabad. As a Sales Manager, you will be responsible for inside sales and building strong relationships with potential customers. The ideal candidate should have a minimum of 3 to 4 years of experience in inside sales or a similar role, preferably from industries like Interior Design Firms, Real Estate, Ed tech, Retail, or Automotive. Your role as an Individual Contributor will involve making outgoing calls to potential customers, scheduling high-quality leads for sales, identifying customer needs, providing solutions, and alternatives. You will be expected to build a pipeline, maintain strong relationships with prospects, and ensure a positive experience for every customer interaction. Achieving sales targets, collaborating with interior designers, upselling services, managing outbound calls, documenting call information, and meeting personal targets are key responsibilities. You will also be required to develop and execute strategies to drive business in new and existing markets, own the sales funnel, drive sales closure, achieve revenue targets, manage customer experience, resolve queries, and generate sales reports. Qualifications include a graduate degree in any stream, a minimum of 3 years of experience in inside sales, excellent communication skills, strong listening and presentation skills. If you meet the qualifications and are interested in this opportunity, please drop your profile at rajshree.dayal@designcafe.com.,

Conduct outbound cold calls to potential clients from provided leads or databases. - Identify and qualify potential customers based on company criteria. - Clearly explain the companys products/services and handle basic queries. - Maintain a detailed record of calls and interactions in the CRM. - Follow-up with prospects to nurture leads and convert them into sales opportunities. - Collaborate with the sales team to ensure a smooth handover of qualified leads,

1)Managing multi-level and cross functional teams to achieve organizational goals. 2)Suggest new methods to address customer’s needs. 3)Monitor relationships with existing customers through systems. 4)Review customer-complaint.

We are looking for a dynamic and result-driven Sales & Marketing Executive (Male) to join our team. The candidate will be responsible for generating leads, visiting clients, promoting our products/services, and ensuring customer satisfaction.

Role & responsibilities Assist in planning and implementing sales strategies for residential projects. Generate leads through various channels: digital marketing, referrals, brokers, and walk-ins. Conduct presentations and site visits to prospective buyers. Follow up with leads and maintain a strong pipeline of potential customers. Negotiate and close deals while ensuring customer satisfaction. Prepare and deliver appropriate proposals and presentations to clients. Maintain accurate sales records and submit regular reports to the Sales Manager. Stay updated with market trends, competitor activities, and customer preferences. Coordinate with internal departments (CRM, Marketing, Legal) to ensure smooth post-sale processes. Attend real estate expos, events, and promotional activities to represent the brand. Preferred candidate profile: Bachelor's degree in Business Administration, Marketing, or a related field Minimum 4-6 years of experience in real estate sales (residential preferred) Fluency in Hindi and English; knowledge of local dialects is a plus Must be willing to travel within Lucknow for client meetings and site visits Valid drivers license preferred

This position is ideal for female candidates who are not pursuing ongoing education, and married women are especially encouraged to apply.administrative tasks, handling communications, and ensuring smooth day-to-day office operations.

About the Opportunity Are you passionate about transforming careers and helping individuals achieve their academic goals? If yes, this role is for you! We are looking for driven and persuasive Senior Admission Counsellors who are excited to join a fast-paced EdTech environment where education meets innovation. This is a golden opportunity to grow your career in a performance-driven culture that rewards dedication and impact. Key Responsibilities Proactively engage assigned leads via an auto dialer to initiate meaningful conversations. Conduct high-quality qualification calls to assess lead interest, need, and program fit. Build strong rapport and establish trust through clear, empathetic communication. Influence and schedule Video Counselling (VC) sessions with dedicated Admission Counsellors. Ensure a smooth and timely handover between learner and counsellor, supporting a seamless enrollment process. Maintain up-to-date CRM records of all interactions, follow-ups, and outcomes. Candidate Profile Minimum 2 years of EdTech sales experience (Study Abroad experience is a plus). At least 1 year in the current organisation with proven performance. Graduate in any stream (mandatory). Comfortable working 6 days/week in an individual contributor role. Strong track record of meeting or exceeding targets . What You Must Have Exceptional verbal communication and fluent English. Confidence to influence decision-making through structured conversations. Empathy-driven listening skills and consultative sales approach. Basic MS Office skills and CRM management experience . Willingness to learn and thrive in a result-oriented, high-energy environment. Why Join Us? Work with an innovative EdTech brand that s changing lives. Transparent, merit-based growth opportunities. Supportive environment with robust training and mentorship. Performance-based incentives + professional development. Apply now to be a part of a mission that s shaping the future of education! Crm & Data Management, Goodcommunicationskills, Target Driven, Sales Negotiations, Edtech Sales, Inside It Sales, Time Management, Inside Sales, Report Buliding, Presentaion Skills, Sales Acumen, Admission Counsellor

Tata 1mg is looking for a proactive and detail-oriented Senior Executive to handle customer complaints and escalations arising from Local Fulfillment Centers (LFCs) and Fulfillment Centers (FCs). The role requires hands-on coordination with warehousing teams, front-line customer support, and operations managers to ensure timely and accurate resolution of issues. Key Responsibilities: Handle escalations from LFCs and FCs related to delays, wrong product delivery, or missing items. Investigate and resolve customer complaints promptly by coordinating with warehouse and delivery teams. Maintain MIS reports and escalation trackers; ensure regular updates to stakeholders. Liaise with warehouse executives/managers to ensure smooth operations and order flow. Follow-up on internal complaints till closure and ensure high CSAT scores. Maintain records of complaints, actions taken, and outcomes using company CRM tools. Provide data-based inputs to reduce recurring issues and operational breakdowns .Maintain SLA for resolution timelines and ensure root cause analysis of repeat complaints. Communicate with customers in a professional manner for high-quality service recovery. Report to Operations Manager and work cross-functionally with logistics and support teams. Key Skills Required: Strong communication and problem-solving skills Prior experience in customer service, logistics coordination, or warehouse operations Working knowledge of Excel / Google Sheets (MIS reporting a must) Basic understanding of supply chain or e-commerce order flow Ability to coordinate with multiple internal teams to resolve customer issues Knowledge of CRM or complaint-handling systems preferred Preferred Background: Candidates with experience as Warehouse Executive / Customer Support / Ops Coordinator Exposure to last-mile or fulfillment operations is a plus Immediate joiners will be preferred Job Type: Full-time Work Location: Gurgaon (On-site)

About The Role Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The CRM Lead is responsible for shaping and executing the companys CRM strategy to drive customer engagement, retention, and business growth. This role ensures the effective use of customer data, manages multi-channel campaigns, and ensures compliance with privacy and spam regulations. The CRM Lead will oversee CRM operations, collaborate with cross-functional teams, and lead the execution of CRM initiatives that maximize customer value and align with broader business objectives. What are we looking for Technical Skills: CRM Systems Expertise:Advanced proficiency in CRM platforms (Salesforce, Adobe Campaign, Dot Digital, Comarch). Marketing Automation & Personalization:Experience with campaign automation, segmentation, and customer journey mapping. Data Management & Analytics:Strong ability to analyze customer data, derive insights, and optimize targeting strategies. Compliance & Governance:Knowledge of data protection laws, spam regulations, and industry best practices. Core Competencies:Strategic Thinking:Ability to develop and implement data-driven CRM strategies. Project Management:Strong organizational skills to manage multiple campaigns and deadlines. Collaboration & Communication:Experience working cross-functionally with internal teams and external partners. Problem-Solving:Proactive approach to troubleshooting campaign or system issues. Attention to Detail:Ensuring high accuracy in campaign execution, testing, and reporting. Experience & Education:Experience:5-8 years of experience in CRM management, marketing automation, or customer engagement roles. Proven experience leading CRM campaigns, developing customer segmentation strategies, and optimizing engagement initiatives.Experience working with cross-functional teams in a large enterprise or consumer-focused business. Previous experience in retail, energy, financial services, or e-commerce sectors is advantageous. Education:Bachelors degree in Business, Marketing, Data Analytics, or a related field (Masters degree is a plus). Certifications in CRM systems (e.g., Salesforce Certified Administrator/Consultant) or data analytics are highly desirable. Roles and Responsibilities: Strategic CRM Leadership:Develop and execute CRM strategies aligned with business goals to enhance customer lifecycle managementOversee CRM roadmaps,campaign calendars,and customer engagement initiativesEnsure compliance with local privacy laws,spam regulations,and internal contact rulesCRM Campaign Strategy & Execution:Manage requests from marketing and business teams,ensuring campaign execution aligns with strategic goalsDevelop and allocate offers,ensuring appropriate segmentation and customer targetingLead the creation and execution of multi-channel campaigns,including email,SMS,push notifications,and loyalty programsOversee approval processes with legal,compliance,privacy,and external partners before campaign executionCustomer Data Management & Insights:Manage customer segmentation strategies,ensuring data integrity and complianceDevelop and implement targeted offers using segmentation tools(e.g.,Comarch) and coordinate execution with hub teamsConduct audience segmentation reviews and ensure data alignment with CRM systemsContent & Asset Management:Source and provide creative assets,copy points,and campaign mechanics for execution teamsEnsure consistency and accuracy in content across customer touchpointsCollaborate with creative teams to produce high-quality campaign materialsCross-Functional Collaboration & Stakeholder Engagement:Work with internal stakeholders(e.g.,marketing,digital,compliance) to ensure seamless campaign executionCoordinate external partner approvals before campaign briefingOversee the internal approvals process,ensuring adherence to legal and compliance requirementsCampaign Performance Monitoring & System Management:Load campaign details into tracking systems(e.g.,Synops,Comarch,CLIENTMe)and oversee activationConduct live proof testing of links, content,and interactive campaign elements (e.g.,countdown timers,forms)Validate final production builds in relevant systems(e.g.,Comarch for AU, Radium for NZ) before launchTrack and analyze campaign performance,reporting on key metrics(e.g.,engagement,retention,ROI)Facilitate issue resolution and triage processes across ANZ campaignsCoordinate with IT,privacy,legal,and external partners to address campaign or system issuesImplement corrective actions,including campaign pauses or customer communicationsManage CLIENTRewards Unlocked (B2B2C) CRM activity,including briefing and testing business rulesOversee NZ loyalty programs, including EDR offer loading,approvals,and data reporting coordinationSupport new partner onboarding and CRM activation processes Qualification Any Graduation

About The Role Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for Technical Skills: Familiarity with CRM technologies and platforms, including Salesforce, HubSpot, or similar.Analytical Skills: Advanced data analysis skills to interpret CRM performance metrics and make data-driven recommendations.Digital Marketing:Understanding of digital marketing strategies and their integration with CRM efforts.Project Management:Experience in project management and the ability to manage multiple projects simultaneously.CRM Expertise:Proven experience in CRM management, with a deep understanding of CRM platforms and tools.Leadership:Strong leadership and team management skills, with a track record of successfully leading and developing high-performing teams.SLA Management:Experience in managing SLAs and ensuring compliance with service standards.Quality Assurance:Ability to implement and enforce quality assurance practices across CRM operations.Data Management:Expertise in data management and segmentation strategies to drive effective CRM campaigns.Process Improvement:Demonstrated ability to drive continuous improvement and optimize CRM processes.Communication:Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Roles and Responsibilities: Team Leadership:Lead, mentor, and manage multiple CRM teams, ensuring alignment with organizational goals and CRM strategies.Provide guidance and support to team members, facilitating professional development and addressing performance issues.Campaign skills:Hands on experience on Figma, HTML5, CSS3, Javascript to lead different CRM teamHands on knowledge on Braze CRM platform and good to have Adobe platform skillsKnowledge on email simulator Litmus, Email on Acid etc would be desiredKnowledge on Adobe platforms to support Developers and QCCampaign Oversight:Oversee the planning, execution, and optimization of CRM campaigns across various channels, including email, SMS, push notifications etcEnsure campaigns are executed in line with defined SLAs, including timelines, quality standards, and performance metrics.SLA Management:Monitor and ensure compliance with SLAs for campaign execution, issue resolution, and overall CRM operations.Develop and implement processes to track and report on SLA adherence, identifying and addressing any deviations promptly.Quality Assurance:Implement and enforce quality assurance practices across all CRM teams to ensure accuracy and effectiveness of campaign setups and data management.Conduct regular reviews and audits of campaign processes and outputs to maintain high standards of quality.Data Management:Oversee data hygiene and management practices, ensuring the integrity and accuracy of CRM data.Implement best practices for data segmentation, targeting, and personalization to optimize campaign effectiveness.Process Improvement:Drive continuous improvement initiatives to enhance CRM processes, tools, and strategies.Stay updated with the latest CRM technologies and industry trends to recommend and implement best practices.Collaboration and Communication:Collaborate with marketing, sales, and IT teams to align CRM strategies with broader business objectives and ensure seamless integration of CRM efforts.Maintain effective communication with stakeholders, providing regular updates on CRM performance, challenges, and opportunities.Performance Reporting:Develop and maintain comprehensive reports on CRM campaign performance, SLA adherence, and team productivity.Analyze performance data to identify trends, insights, and areas for improvement.Compliance and Best Practices:Ensure that all CRM activities adhere to legal and regulatory requirements, including data privacy and anti-spam laws.Promote and enforce best practices for CRM operations and customer engagement. Qualification Any Graduation

About The Role Skill required: Marketing Operations - Adobe Campaign Classic Designation: Marketing Platform Auto Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAdobe Campaign uses customer data to create, coordinate, and deliver dynamic campaigns through email, mobile, offline channels etc. What are we looking for Technical Skills: Familiarity with CRM technologies and platforms, including Salesforce, HubSpot, or similar.Analytical Skills: Advanced data analysis skills to interpret CRM performance metrics and make data-driven recommendations.Digital Marketing:Understanding of digital marketing strategies and their integration with CRM efforts.Project Management:Experience in project management and the ability to manage multiple projects simultaneously.CRM Expertise:Proven experience in CRM management, with a deep understanding of CRM platforms and tools.Leadership:Strong leadership and team management skills, with a track record of successfully leading and developing high-performing teams.SLA Management:Experience in managing SLAs and ensuring compliance with service standards.Quality Assurance:Ability to implement and enforce quality assurance practices across CRM operations.Data Management:Expertise in data management and segmentation strategies to drive effective CRM campaigns.Process Improvement:Demonstrated ability to drive continuous improvement and optimize CRM processes.Communication:Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Roles and Responsibilities: eam Leadership:Lead, mentor, and manage multiple CRM teams, ensuring alignment with organizational goals and CRM strategies.Provide guidance and support to team members, facilitating professional development and addressing performance issues.Campaign skills:Hands on experience on Figma, HTML5, CSS3, Javascript to lead different CRM teamHands on knowledge on Adobe CRM platform and good to have Braze platform skillsKnowledge on email simulator Litmus, Email on Acid etc would be desiredKnowledge on Adobe platforms to support Developers and QCCampaign Oversight:Oversee the planning, execution, and optimization of CRM campaigns across various channels, including email, SMS, push notifications etcEnsure campaigns are executed in line with defined SLAs, including timelines, quality standards, and performance metrics.SLA Management:Monitor and ensure compliance with SLAs for campaign execution, issue resolution, and overall CRM operations.Develop and implement processes to track and report on SLA adherence, identifying and addressing any deviations promptly.Quality Assurance:Implement and enforce quality assurance practices across all CRM teams to ensure accuracy and effectiveness of campaign setups and data management.Conduct regular reviews and audits of campaign processes and outputs to maintain high standards of quality.Data Management:Oversee data hygiene and management practices, ensuring the integrity and accuracy of CRM data.Implement best practices for data segmentation, targeting, and personalization to optimize campaign effectiveness.Process Improvement:Drive continuous improvement initiatives to enhance CRM processes, tools, and strategies.Stay updated with the latest CRM technologies and industry trends to recommend and implement best practices.Collaboration and Communication:Collaborate with marketing, sales, and IT teams to align CRM strategies with broader business objectives and ensure seamless integration of CRM efforts.Maintain effective communication with stakeholders, providing regular updates on CRM performance, challenges, and opportunities.Performance Reporting:Develop and maintain comprehensive reports on CRM campaign performance, SLA adherence, and team productivity.Analyze performance data to identify trends, insights, and areas for improvement.Compliance and Best Practices:Ensure that all CRM activities adhere to legal and regulatory requirements, including data privacy and anti-spam laws.Promote and enforce best practices for CRM operations and customer engagement. Qualification Any Graduation

Job Summary: We are seeking a dynamic and proactive professional to lead our Fundraising and Investor Relations initiatives. This role requires strong communication skills, financial acumen, and the ability to build and maintain long-term relationships with investors, stakeholders, and institutional partners. Key Responsibilities: • Identify and approach potential investors (HNIs, family offices, PE/VC firms, institutional investors) for listed and unlisted companies fundraising opportunities. • Develop and execute fundraising strategies aligned with company and client objectives. • Manage investor relations by regularly updating stakeholders on company performance, strategic initiatives, and market developments. • Organize roadshows, investor meetings, webinars, and other engagement activities. • Prepare investment decks, pitchbooks, term sheets, and other fundraising materials. • Monitor market trends, investor sentiments, and competitor activities to adjust strategies. • Build and maintain a CRM database of existing and potential investors. Qualifications: • Masters degree in Finance, Business Administration, or a related field. • 25 years of experience in fundraising, investor relations, or investment banking. • Strong understanding of capital markets, private equity, and corporate finance. • Excellent verbal and written communication and presentation skills. • Proficiency in Excel, PowerPoint, and financial modelling tools. • Ability to work independently, manage multiple priorities, and meet deadlines.

Experience : 2+ Years Qualifications : B.E / MCA / Msc.IT Positions : 0 Skills Requirement Business Lead Generation Sales Target Bidding Portal + LinkedIn Expert Search Potential Client Cold Calling Client Follow-up Requirement Understanding Time & Cost Proposal Responsibilities and Duties Lead Generation Client Outreach Cold Calling Email Campaigns Market Research Sales Pitching Follow-ups CRM Management Target Achievements Proposal Writing

Experienced Candidate With Media and Traffic Coordinator with excellent comms only Immediate Joiners needed in Chennai Wipro office MAIN DUTIES/RESPONSIBILITIES OF THE ROLE Detailed duties and responsibilities: Handles all aspects of assigned stations(s) including placing bumped spots, rearranging spots on log in non-competitive slots, making sure all copies are turned in, adding daily networks to log, changing computer data when necessary. Produces daily commercial logs by obtaining information, importing orders, and capturing commercial advertising schedules. Enters commercial advertising schedules and maintains database by reviewing and resolving error reports with the goal of optimizing revenue. Interfaces with Sales Management regarding inventory issues. Collaborates with management, Account Executives and Sales Support to ensure commercial spots are executed in accordance with contract provisions. Monitors changes and resolves Traffic department discrepancies. Manages flow of information and service inquiries in Salesforce / Other CRM platforms. Coordinates with other departments to maintain commercial inventory and to provide billing information. Updates Sales Managers on available inventory. Plans and schedules to meet all required deadlines (daily, weekly and monthly). Resolves problems among Sales, Continuity, Programming, Traffic, and Accounting. Posts logs daily, prints log reports and files monthly. Require flexibility in work schedules May back up other Traffic Coordinators when sick or on vacation. High level of accuracy and attention to detail Usage of a web-based tool to update details by working with other teams over email/chat/call. Ability to prioritize duties and meet deadlines

We are seeking a motivated and result-driven Tele caller with 1 to 4 years of experience in cold calling, lead nurturing, and demo scheduling. The ideal candidate should possess strong communication skills in Hindi, Telugu, and English, and should be comfortable engaging with potential customers over the phone to generate interest and set up products/service demonstrations. Key Responsibilities: Conduct outbound cold calls to potential customers from provided leads or databases Prior experience in B2C or B2B lead generation Identify customer needs and qualify prospects through effective questioning Nurture leads and follow up regularly to build relationships and maintain engagement Schedule product/service demos for the sales team Maintain accurate records of calls and update CRM tools with call outcomes and next steps Collaborate with the sales team to achieve overall targets and improve conversion rates Handle customer objections professionally and provide necessary information Exposure to scheduling demos for SaaS, EdTech, Financial, or similar industries Experience in using CRM tools or lead management software Ability to work independently with minimal supervision

Understanding customer needs Managing customer data Collaborating with sales, marketing, customer service and operations teams to improve the customer experience Overseeing the interactions between customers and key team members good calls follow-up.

As a Sales Representative for our real estate projects, your primary responsibility will be to contact potential customers by telephone in order to promote our apartments or projects and invite them to visit the project site. You will be required to effectively explain the details of the projects and provide information to encourage potential customers to visit the site. You will deliver a scripted sales pitch to customers and tailor it to meet the specific needs of individuals. Providing accurate details regarding the size, pricing, and features of the apartments will be essential. Handling customer inquiries and questions in a professional and informative manner is also part of your role. In addition, you will be responsible for collecting customer information such as names, phone numbers, email addresses, current residence details, and work locations. Recording customer reactions and details in a Customer Relationship Management (CRM) system will be crucial for maintaining accurate records. Coordinating and scheduling customer visits with the site sales team, as well as conducting customer and marketing surveys, will be part of your duties. Following up with potential customers who have shown interest in the projects or have responded to advertisements will also be a key aspect of your role. Overall, your role as a Sales Representative will involve proactive customer engagement, effective communication of project details, and maintaining customer relationships to drive sales and promote our real estate projects.,