Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
6.0 - 8.0 years
20 - 25 Lacs
Chennai
Work from Office
As the Client Acquisition Manager specializing in outbound marketing techniques using LinkedIn, other social media platforms, and lead conversion strategies for B2B services, your primary focus will be on revenue generation, client acquisition, CRM management, and team leadership. Key Responsibilities: Outbound Marketing Strategy: Develop and execute comprehensive outbound marketing strategies leveraging LinkedIn, various social media channels, and other relevant platforms, specifically tailored for B2B services. Focus on client acquisition, revenue generation, and market expansion. LinkedIn and Social Media Management: Utilize LinkedIn, along with other social media platforms, to identify, engage, and nurture potential clients. Initiate outreach, conduct services demo meetings, and follow-ups, clarify client questions, create proposals, and effectively close deals. Lead Conversion to Client: Employ effective strategies to convert leads into clients through services demo meetings, persistent follow-ups, addressing client inquiries, creating tailored proposals, and closing deals successfully. CRM Utilization and Management: Ensure efficient use of CRM tools for lead tracking, updating client information, managing communication, and providing necessary reports to the management. Team Leadership: Lead, mentor, and guide the team responsible for client acquisition efforts. Provide training, support, and strategic direction to achieve sales objectives effectively. Tool Identification and Implementation: Identify, evaluate, and implement tools, technologies, or techniques to enhance lead conversion efficiency, CRM utilization, and overall outbound marketing performance. Requirements Bachelor's degree in Business, Marketing, or related field (Master's degree preferred). 6 to 8 years of proven experience in client acquisition within B2B services, utilizing LinkedIn, social media platforms, and outbound marketing techniques for revenue generation, lead conversion, and CRM management. Proficiency in leveraging LinkedIn, and social media channels, and conducting services demo meetings, follow-ups, proposal creation, and successful deal closures within the B2B services sector. Strong analytical skills with the ability to interpret social media data, and CRM utilization, and make data-driven decisions using analytics tools. Exceptional leadership skills with the ability to effectively lead and mentor a team. Benefits Best in the industry
Posted Just now
4.0 - 6.0 years
5 - 7 Lacs
Mumbai
Work from Office
We are looking Assistant Manager/ Manager Client Servicing who would act as the first point of contact for our B2B clients. The candidate would be the functional bridge between clients and our internal team Roles & Responsibilities Build strong personal relationships with clients as their primary point of contact Take client handover from sales team and understand the clients requirement Coordinate with clients for collating necessary data points Coordinate and assist the uploader with the data points Act as the functional bridge between the client and the platform Follow up regularly with existing clients to ensure they are happy Listen to the needs of the market and share insights with product team Sourcing, onboarding and managing channel partners on to the platform Skills Experience in post-sales client management in Proptech or with a real estate clients Inter-departmental coordination Possessing a sharp eye for detail and strong customer service orientation Possessing superior presentation skills Excellent speaking and writing skills Well-versed with Excel and CRM software Ability to manage a large number of clients simultaneously Preferred candidate profile Experience: Relevant 4-6 years with Real Estate Clients, Proptech, IPC or Property mandate firms. City : Nariman Point, Mumbai Interested candidates, please submit your resume to: hr@keydemand.in
Posted 1 hour ago
0.0 - 2.0 years
3 - 7 Lacs
Noida
Work from Office
Job Title: CRM Executive Location: Noida, Sector 132 Department: Sales & Marketing Reports To: CRM Manager About the Role: As a CRM Executive, your primary responsibility is to manage all incoming leads, support their conversion into business opportunities, and build strong, lasting relationships with customers. You will also keep clients regularly informed about our new products and services, identifying opportunities for upselling and cross-selling Key Responsibilities: Lead Management Track, manage, and respond to all incoming leads from various channels (website, social media, referrals, campaigns, etc.). Prepare and submit Proposals and ensure timely follow-ups to convert them into business opportunities. Maintain and update the CRM database with accurate lead and customer details. Customer Relationship Management Build and nurture strong relationships with existing and prospective clients. Regularly engage with clients to understand their needs, gather feedback, and provide tailored solutions. Act as the primary point of contact for customer queries, concerns, or support. Business Growth Support Identify opportunities for upselling and cross-selling based on customer interaction history and interest areas. Communicates new products, services, and offers to relevant customers through personalized outreach. Coordination & Collaboration Coordinate with the sales, marketing, and operations teams to ensure a seamless customer experience. Provide regular updates to management regarding lead status, conversion pipeline, and client feedback. Reporting & Insights Prepare weekly and monthly reports on lead performance, conversion rates, and customer engagement metrics. Analyze customer data and suggest improvements to enhance customer satisfaction and business outcomes. CRM System Maintenance Ensure accurate data entry, tagging, and segmentation in the CRM platform. Suggest and help implement improvements in CRM tools and workflows for efficiency. Qualifications: Graduate in Marketing, Business, or a similar field. 0 to 2 years of experience in CRM or customer support. Knowing tools like Zoho is a plus. Good at talking to people and working in a team. Must pay attention to details and be organized. Proficient in MS Office suite. Proficiency in G-Suite is a plus.
Posted 2 hours ago
4.0 - 7.0 years
4 - 6 Lacs
Gurugram
Work from Office
4+ years experience Celebrity/Influencer Manager Worked in skin clinics would be prefer E commerce industry/Retail industry Mis Data , Excel English communication should be strong 8447732667 Required Candidate profile Good Communication in English Good at Excel/MS office Good at mail drafting Experience: Min. 4 years work experience required
Posted 2 hours ago
1.0 - 4.0 years
2 - 4 Lacs
Noida
Work from Office
We are looking for a dedicated and experienced Senior Executive - CRM to oversee the development, implementation, and optimization of customer relationship management (CRM) strategies within our real estate business. The ideal candidate will be responsible for managing all aspects of interactions with developers / builders, ensuring a seamless customer experience, and driving customer satisfaction. They will work closely with sales, accounts, and customer service teams to create personalized engagement plans, automate communication workflows, and leverage data to enhance the customer journey. Positions: Asst. Manager - CRM Job Location: Noida, Sector 90 Roles and Responsibilities Manage CRM data, ensuring accuracy and completeness of customer records. Coordinate with sales team to ensure timely booking validation and payment collection. Prepare MIS reports using advanced Excel skills, providing insights on post-sales performance and documentation compliance. Conduct regular follow-ups on outstanding payments and maintain a high level of payment collection efficiency. Ensure adherence to company policies and procedures related to CRM management, records management, and documentation. Documentation and Compliance: Ensure accurate and thorough documentation of customer recovery cases. Monitor compliance with company policies, legal requirements, and industry standards. Stakeholder Communication: Assist in maintaining strong relationships with internal team and Developers stakeholders. Contribute to effective communication with other departments as well. Monitor and contribute to the overall success rate of resolving customers issues. Team Support and Development: Assist in leading and developing the customer recovery team. Process Improvement: Identify areas for improvement in the customer recovery process. Actively participate in implementing changes to enhance the efficiency and effectiveness of recovery procedures. Technology Utilization: Tools / Software / Application: CRM software, Microsoft Office (Word, Excel, PowerPoint, Outlook). Desired Candidate Profile 1-4 years of experience in CRM Management or similar role in real estate industry. Advanced Excel skills for report preparation and analysis. Strong understanding of Booking Validation, Payment Collection, Post Sales processes. Strong communication and interpersonal skills. Excellent negotiation and closing skills. Ability to create and deliver effective presentations. Customer-focused with the ability to build and maintain client relationships. Problem-solving skills and attention to detail. Ability to work independently and as part of a team.
Posted 3 hours ago
5.0 - 10.0 years
7 - 12 Lacs
Noida, Gurugram, Greater Noida
Work from Office
Company Name: Investors Clinic Infratech Pvt. Ltd. Company Profile: INVESTORS CLINIC is a real estate consulting company serving all over the globe. It has earned a strong reputation in the real estate industry as we strongly work for the satisfaction of our customers. It's our efficient and effective solution that has given us domestic and global giants as satisfied clients. Position: Customer Relationship Manager Job Description : -Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession -Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements - Responsible in maintaining MIS and closely work for Preparation of Final work Report. - Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's. - Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. - Responsible for handling customers of Lawns & Beyond project contains entire customer data base. - Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. - Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. - Managing post booking customer services till delivery /possession stage. - Collection of payment dues, against demands generated with construction progress - Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document Job Specification : 1. Minimum Graduate(Any graduate) 2. 5+ years of experience in CRM(Real estate Preferred) 3. Good communication, Good Presence and negotiation skills. Job Type : Full-time Salary : 7.5 lpa to 12 lpa Schedule : Day shift Location: Greater Noida & Gurgaon Mail me @ sharma.rituhr@investors-clinic.com & Contact @ 9899516117 Thanks & Regards *Ritu Sharma Corporate HR Contact No. : 9899516117 sharma.rituhr@investors-clinic.com "Carry your updated Resume
Posted 4 hours ago
0.0 - 2.0 years
1 - 2 Lacs
Gurugram
Work from Office
Must have: Experience of MS Excel, MS Office Good to have: Understanding of verifying PO & PI, Payment follow ups, Invoicing, customer interaction
Posted 6 hours ago
4.0 - 11.0 years
3 - 15 Lacs
Hyderabad, Telangana, India
On-site
Proactively solicit and handle sales opportunities to achieve personal and team revenue goals. Ensure timely and accurate turnover of business to Event Management for seamless service delivery. Lead day-to-day sales activities focused on building long-term, value-based customer relationships. Collaborate with off-property sales channels to coordinate sales efforts and avoid duplication. Build and strengthen relationships with new and existing customers through sales calls, trade shows, and entertainment events. Develop and maintain community relationships to expand the customer base and identify new sales opportunities. Manage key internal and external stakeholder relationships effectively. Participate in sales calls with team members to acquire new business and close deals. Execute operational aspects of booked business, including generating proposals, contracts, and customer correspondence. Use market knowledge and customer insights to identify new business and sell strategically based on location needs and market conditions. Deliver exceptional customer service to increase customer loyalty and satisfaction, aligned with company standards. Collect and respond to guest feedback on product quality and service levels.
Posted 9 hours ago
4.0 - 11.0 years
3 - 11 Lacs
Delhi, India
On-site
Proactively solicit and handle sales opportunities to achieve personal and team revenue goals. Ensure timely and accurate turnover of business to Event Management for seamless service delivery. Lead day-to-day sales activities focused on building long-term, value-based customer relationships. Collaborate with off-property sales channels to coordinate sales efforts and avoid duplication. Build and strengthen relationships with new and existing customers through sales calls, trade shows, and entertainment events. Develop and maintain community relationships to expand the customer base and identify new sales opportunities. Manage key internal and external stakeholder relationships effectively. Participate in sales calls with team members to acquire new business and close deals. Execute operational aspects of booked business, including generating proposals, contracts, and customer correspondence. Use market knowledge and customer insights to identify new business and sell strategically based on location needs and market conditions. Deliver exceptional customer service to increase customer loyalty and satisfaction, aligned with company standards. Collect and respond to guest feedback on product quality and service levels.
Posted 9 hours ago
4.0 - 11.0 years
2 - 12 Lacs
Delhi, India
On-site
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.
Posted 9 hours ago
1.0 - 6.0 years
2 - 3 Lacs
Jaipur
Work from Office
Responsibilities: Generate sales through outbound calling & CRM management Execute digital marketing campaigns on social media & email Close deals with strong selling skills Invoicing, quotation management Sales incentives
Posted 17 hours ago
3.0 - 7.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
We have an urgent opening an Business Development Manager (Demand & Lead Generation) Job Role- We are looking for a dynamic and results-driven Business Development Manager (BDM) with a strong background in demand generation and lead generation within the Recruitment/Staffing Industry & Global Market Experience. The ideal candidate will be responsible for creating and executing multi-channel strategies to generate qualified leads, build the sales pipeline, and contribute to revenue growth. Key Responsibilities:- Lead Generation & Demand Creation: Develop and execute B2B lead generation strategies using outbound methods. Generate high-quality leads via channels like email marketing, LinkedIn outreach, webinars, events, and cold calling. Create and manage campaigns to generate awareness and interest in the Global Markets (US, UK, Europe, APAC and Middle East). Make new strategies and approach to generate more and more leads. Handover of Leads to Pre- Qualifiers:- Passing all generated leads to lead pre-qualifying team for further process. Required Skills & Qualifications:- Strong understanding of sales & marketing funnels, digital marketing tools, and CRM platforms (e.g., HubSpot, Salesforce). Preferred:- Experience targeting global markets (US, UK, Europe, APAC and Middle East). Knowledge of IT tools Interested candidate share your updated resume on this mail id - nisha@allianceinternational.co.in Contact Number - 9099408000
Posted 1 day ago
1.0 - 5.0 years
3 - 7 Lacs
Pune
Work from Office
Enterprise Lead Generation & CRM Specialist Company: Initium Digital (SAP BTP Consulting) Location: Pune About Us: Initium Digital is a leading SAP BTP consulting firm dedicated to driving digital transformation for enterprises. We empower organizations with top-tier SAP solutions and expert consulting services to optimize their business processes. Role Overview: We are seeking a dynamic and results-driven Enterprise Lead Generation & CRM Specialist to join our team. In this role, you will drive B2B growth through strategic lead generation, data mining, market research, CRM management, and email marketing campaigns. You will play a key role in identifying high-potential enterprise leads, conducting market research, managing the CRM system, and running targeted email campaigns to nurture and convert leads. Key Responsibilities: Generate and qualify enterprise leads through research, prospecting, and targeted outreach. Conduct market research to identify emerging trends, competitor strategies, and potential business opportunities. Mine and analyze data across multiple platforms to build robust lead pipelines. Develop and maintain the CRM system, ensuring accurate and up-to-date records of leads and client interactions. Plan, execute, and optimize email marketing campaigns to engage prospects and drive conversions. Collaborate with sales and marketing teams to implement lead nurturing strategies and optimize conversion rates. Monitor and report on key lead generation metrics, email campaign performance, and overall marketing effectiveness. Qualifications: Proven experience in B2B lead generation, market research, CRM management, and email marketing. Strong analytical skills with the ability to extract insights from large datasets. Proficiency in CRM tools, email marketing platforms, and data management. Excellent communication and interpersonal skills. Self-motivated, with a passion for driving business growth Why Join Us? Be part of a fast-growing SAP consulting firm. Work in a dynamic environment where your contributions directly impact company success. Opportunity for professional growth and career advancement
Posted 1 day ago
2.0 - 5.0 years
1 - 3 Lacs
Faridabad
Work from Office
Job Title: Operations Executive with minimum 2 years of Experience Location: Sector 70, IMT, Faridabad Salary: INR 20,000 per month (in-hand) Key Responsibilities: Airbnb Property Management Handle all communication with potential and confirmed guests on the Airbnb platform Assist with check-in coordination and ensure a smooth guest experience Supervise the property before each check-in to ensure readiness and cleanliness Manage and coordinate housekeeping staff, ensuring timely and quality upkeep Address guest concerns during their stay (if any), ensuring quick resolution Real Estate Sales Operations Maintain and update the CRM system regularly with leads, follow-ups, and status updates Track performance metrics within the CRM and keep records organized and up-to-date Coordinate with the sales team for lead inputs, closures, and CRM hygiene Ensure smooth flow of communication between the sales team and backend operations General Operational Support Be available and responsive for on-ground support and coordination as required Manage assigned operational responsibilities across both verticals efficiently Key Requirements: Strong communication skills (written and spoken English and Hindi) Basic knowledge of platforms like Airbnb and CRM tools (training will be provided if required) Ability to manage time and tasks efficiently and work independently Prior experience in hospitality or real estate (preferred but not mandatory) Must be based in or willing to commute to Faridabad, Sector 70, IMT Work Schedule: 6 days a week , full-time Working hours: As per operational requirement (general schedule to be shared at the time of joining)
Posted 2 days ago
2.0 - 7.0 years
3 - 7 Lacs
Faridabad
Work from Office
Position: Real Estate Sales Executive / Manager Location: Sector 70 IMT, Faridabad Salary: 30,000 70,000 per month + Lucrative Incentives Females preferred About the Role- We are looking for a highly driven Real Estate Sales Executive / Manager with strong communication skills, a sharp personality, and a proven ability to convert leads into successful property sales. You will be responsible for managing qualified leads, conducting site visits, driving closures, and ensuring timely CRM updates. Key Responsibilities: Call and engage with provided leads to understand client requirements Schedule and conduct site visits with potential buyers Showcase the property and guide clients through the buying process Work towards closures by addressing client concerns and negotiating effectively Update CRM regularly with accurate client and lead status Coordinate with the operations team to ensure CRM hygiene and data accuracy Identify and explore new potential leads to expand the pipeline Build strong client relationships and maintain post-visit communication for follow-ups Maintain a high level of professionalism and customer service at every stage Who We're Looking For: Minimum 2 years of real estate sales experience (must-have) Excellent communication skills (spoken and written) Smart, confident, and well-groomed personality Self-motivated, target-driven, and able to work independently Strong interpersonal and negotiation skills Comfortable using CRM systems and basic computer tools Familiarity with the local real estate market (Faridabad / Delhi NCR) is a plus Contact HR Priyanka: 9582227051 Email: priyankaarorarecruiter@gmail.com
Posted 2 days ago
8.0 - 10.0 years
5 - 6 Lacs
Pune
Work from Office
Role & responsibilities: Front office upkeep, Customer receiving area cleanliness. Ensure feedback from Customers through cars and action on dissatisfied customers. Complaint tracking and pending complains report. Complains resolution compliance as per system. Organising Customer meets /Camps. Ensuring Customer feedback during check up camps. Customer Experience - Customer feedback, Customer relationships, Customer follow-up. Review the customer verbatim Educate and trained the dealership sales team Preferred candidate profile: Experience - 08-10 Years. (Automobile Dealership) Education - Any Graduate / Post Graduate
Posted 2 days ago
2.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities Handle inbound and outbound real-estate leads Record accurate lead details and updates daily Follow up consistently to nurture and convert leads Coordinate site visits and schedule appointments Manage and maintain CRM and lead-reporting sheets Demonstrate strong persuasion and objection-handling Collaborate with sales/marketing teams on lead conversion strategies Minimum 2 years in real-estate tele calling or sales Fluent in Telugu, Hindi & English (spoken and written) Quick learner with CRM systems (ZOHO or similar) Proficiency in Excel and Google Sheets (formulas, data logs) Organized, target-driven, with good communication skills Ability to multitask and maintain daily performance logs HR- kamesh.darla@amplifyinfra.com
Posted 2 days ago
6.0 - 11.0 years
6 - 18 Lacs
Greater Noida
Work from Office
Responsibilities: * Manage real estate sales & CRM * Lead team in commercial real estate & residential projects * Oversee site management & monitoring * Ensure project success within misc. industry * Negotiate deals with clients
Posted 2 days ago
4.0 - 9.0 years
4 - 12 Lacs
Chennai
Work from Office
Responsibilities: Identify and pursue new business opportunities within the power plant sector. Develop and maintain strong relationships with existing and potential clients. Maintain accurate sales records and reports. Health insurance Provident fund
Posted 2 days ago
0.0 - 1.0 years
1 - 1 Lacs
Chennai
Work from Office
Choicesiki Facility Management Services LLP is hiring a Customer Support & Sales Rep in Kundrathur, Chennai. Handle queries, resolve issues & drive service sales. Salary 1416K. Send resume to: careers.choicesiki@gmail.com
Posted 3 days ago
0.0 - 3.0 years
1 - 1 Lacs
Ludhiana
Work from Office
Role & responsibilities Position: Digital Lead Generation Executive ( Only Male Candidates ) Company: Keva Kaipo Industries Pvt. Ltd. Location: #18-19, Dehlon Road, Tibba Village, Sahnewal, Ludhiana Punjab 141120 Openings: 100 Positions Salary: 1.80 LPA (In Hand) Qualification Required: Diploma / Degree / Certification in Computers Skills Required: Basic computer proficiency Strong knowledge of social media platforms Effective internet research and surfing abilities Strong communication and convincing skills Experience: Fresher's are welcome to apply Job Responsibilities: Identify and acquire new clients through social media platforms Maintain and update the lead database regularly Make outbound calls to generate new business opportunities Communicate information about company products and services to potential clients Preferred candidate profile
Posted 3 days ago
3.0 - 8.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Job Description- CRM Head Sales About Company: RAAM Group is an auto retail organization based out of Hyderabad with over $200 Mn in annual turnover along with interests in real estate, construction, and consumer retail. We are proud channel partners for leading automobile companies such as Mercedes-Benz, MG Motor, Honda, Ather, Alti Green & Tata. We have our footprint across Telangana, Andhra Pradesh, Karnataka & Maharashtra with a team size of over 2000 people. Job Summary: We are seeking a highly customer-centric and quality-driven professional to join RAAM Group as CRM Head Sales . This role is pivotal in managing the customer experience journey, addressing customer concerns, and driving continuous improvement in SSI (Sales Satisfaction Index) scores. The candidate will be responsible for overseeing and guiding a team of 4 CRM executives to ensure consistent customer satisfaction and operational excellence. Job Role: CRM Head – Sales (Customer Experience & SSI Focus) Location: Hyderabad (Banjarahills, Gachibowli, Kukatpally, Kondapur & Attapur) Experience: Minimum 4 years in CRM or customer experience leadership, preferably in the automobile sector Work Mode: On-site Brand : Morris Garages India Roles and Responsibilities: • Own and improve the end-to-end customer experience journey from booking to delivery. • Manage a team of 4 CRM executives and ensure their performance, training, and development. • Resolve customer complaints effectively and within stipulated timelines, ensuring zero escalations. • Drive improvements in SSI (Sales Satisfaction Index) scores through structured customer engagement and feedback resolution. • Track, analyze, and report SSI data; implement action plans based on findings. • Ensure timely post-delivery customer follow-ups and documentation compliance. • Conduct regular audits of customer touchpoints and process adherence. • Coordinate with sales, service, accounts, and delivery teams to eliminate friction points in the customer journey. • Implement and manage customer delight initiatives to foster loyalty and referrals. • Prepare weekly dashboards and monthly reviews covering CRM KPIs, SSI metrics, and customer feedback. Required Skills and Qualifications: • Bachelor’s degree in Business Administration, Customer Service, or related field. • Minimum 4 years of relevant experience, preferably in an auto dealership CRM or customer experience function. • Proven team management skills, ideally having led a team of CRM executives. • Deep understanding of SSI score methodology and customer satisfaction strategies. • Strong interpersonal and problem-solving skills with a customer-first mindset. • Proficiency in CRM software, Google Sheets/Excel, and dealership management systems. • Ability to manage pressure, drive ownership among team members, and resolve conflicts effectively.
Posted 3 days ago
5.0 - 10.0 years
45 - 65 Lacs
Gurugram
Work from Office
Role & res Now Hiring | P&L Head Senior Leadership SquareYards | Gurgaon | Onsite • 5Day Week Why SquareYards? We’re India’s No.1 integrated realestate platform, powered by data, tech, and a fearless growth mindset. Step into a seniorleadership role where you’ll shape strategy, own the bottom line, and scale new heights of profitability. Key Responsibilities Full P&L Ownership: Drive revenue growth, margin expansion, and strategic business scaling for your vertical/region. EndtoEnd Operations: Oversee sales planning, execution, customer experience, and financial outcomes. DealMaking Leadership: Champion realestate transactions (new & vacant properties) by leading from the front and guiding your team. CRM Mastery: Monitor lead flow, optimize conversions, and maintain a highquality pipeline through rigorous followups. HighPerformance Team: Build, mentor, and manage a team of 15+ members independently, ensuring consistent target achievement and site visit schedules. CrossFunctional Collaboration: Partner with Marketing, Finance, HR, and Product to maximize operational efficiency and profitability. Skills & Competencies Proven leadership in sales, business ops, or P&L ownership within fastpaced sectors. Must have independently handled a team of at least 15 people. Fluent communicator in English & Hindi—written and verbal. Ace at sales strategy, negotiation, CRM, and team development. Datadriven decisionmaker with high ownership, confidence, and energy. Strong analytical chops and strategic mindset. Qualifications & Experience 5+ years in sales/business leadership—real estate, financial services, or other highgrowth fields preferred. Handson track record managing endtoend sales cycles and large teams. Demonstrated success meeting and beating revenue & margin goals. Compensation, Perks & Growth Salary Range: 60L – 1Cr (CTC) + uncapped, performancebased incentives. FastTrack Growth: Quarterly appraisals with up to 10% hikes per milestone. Access to top leadership, strategic projects, and India’s leading realestate tech stack. Ready to Own the P&L? Email your CV: minakshi.chauhan1@squareyards.co.in Call / WhatsApp: 70420034262 #PNLHead #LeadershipRole #GurgaonJobs #SquareYards #RealEstate #TeamManagement #SeniorLeadership #SalesStrategy #HiringNow #TeamOf15Plus ponsibilities Preferred candidate profile
Posted 3 days ago
1.0 - 4.0 years
1 - 2 Lacs
Kolkata
Work from Office
Responsibilities: * Manage CRM database with accuracy * Collaborate with sales team on lead generation strategies * Provide exceptional customer service through CRM tools * Payment collection from client. * Coordinate with Branch Manager Health insurance Provident fund
Posted 3 days ago
20.0 - 25.0 years
20 - 35 Lacs
Chennai
Work from Office
Lead overall customer relationship management strategy operations across business. Oversee customer experience journey, including onboarding, Grievance redressal, loyalty initiatives. Develop implement customer-centric policies, processes, SLAs Required Candidate profile 20-25 years in real estate, property development, or hospitality CRM leadership roles. Proven experience in customer engagement, loyalty programs, and CRM software implementation
Posted 3 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
The CRM management job market in India is experiencing significant growth as businesses increasingly prioritize customer relationship management to drive sales and enhance customer satisfaction. Professionals in this field play a crucial role in implementing and managing CRM systems to streamline business processes, improve customer interactions, and boost overall profitability.
These cities are hotspots for companies seeking skilled CRM management professionals to enhance their customer engagement strategies.
The average salary range for CRM management professionals in India varies based on experience levels:
Salaries may vary depending on the company, location, and individual skills.
A typical career progression in CRM management may include roles such as CRM Executive, CRM Analyst, CRM Manager, and eventually CRM Director. Professionals can advance by gaining experience, acquiring relevant certifications, and demonstrating strong leadership and analytical skills.
In addition to CRM management expertise, professionals in this field are often expected to have skills in: - Data analysis - Customer service - Communication - Project management
As you navigate the competitive landscape of CRM management jobs in India, remember to showcase your expertise, stay informed about industry trends, and continuously upskill to stay ahead in this dynamic field. Prepare thoroughly for interviews, demonstrate your problem-solving abilities, and apply with confidence to secure exciting opportunities in CRM management. Best of luck in your job search journey!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
17069 Jobs | Dublin
Wipro
9221 Jobs | Bengaluru
EY
7581 Jobs | London
Amazon
5941 Jobs | Seattle,WA
Uplers
5895 Jobs | Ahmedabad
Accenture in India
5813 Jobs | Dublin 2
Oracle
5703 Jobs | Redwood City
IBM
5669 Jobs | Armonk
Capgemini
3478 Jobs | Paris,France
Tata Consultancy Services
3259 Jobs | Thane