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3.0 - 6.0 years
5 - 8 Lacs
Thiruvananthapuram
Work from Office
Job Description About the Role: We are seeking a highly skilled and experienced Python Engineer to join our growing team. In this role, you will be instrumental in designing, developing, and deploying complex Python-based systems. You will play a key part in technical leadership, ensuring high-quality solutions, and fostering a collaborative and productive engineering culture. This position requires not only deep technical expertise but also exceptional communication and interpersonal skills to navigate complex technical discussions and drive projects forward. Key Responsibilities: Product and System Development: Design, develop, and implement robust, scalable, and high-performance Python applications and services for critical business needs, writing high-quality products and system development code. Technical Leadership & Design: Lead or actively participate in design reviews with peers and stakeholders, evaluating available technologies and making informed decisions on technical approaches and architecture. Drive Technical Excellence & Code Quality: Champion best practices in software development by reviewing code developed by other engineers, providing constructive feedback to ensure adherence to style guidelines, accuracy, testability, and efficiency. Documentation and Knowledge Sharing: Contribute to existing technical documentation and educational content, adapting it based on product/program updates and user feedback to ensure comprehensive and up-to-date resources. Issue Triage and Resolution: Triage product or system issues, and effectively debug, track, and resolve them by analyzing the root causes. Cross-functional Collaboration: Work closely with product managers, QA, DevOps, and other engineering teams to define requirements, deliver solutions, and ensure seamless integration. Qualifications Bachelors or masters degree in computer science, Engineering, or a related field. 3+ years of professional experience in Python software development. Demonstrable expertise in building sca
Posted 4 days ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
The Billing Head will be responsible for overseeing the billing operations of Manipal Hospitals, ensuring efficient and accurate billing processes. This role involves managing a team of billing professionals, developing billing policies and procedures, and ensuring compliance with healthcare regulations. The Billing Head will also collaborate with various departments to improve billing practices, reduce discrepancies, and enhance revenue cycle management. Key responsibilities include analyzing billing data, identifying areas for improvement, and implementing strategies to optimize revenue collection. About the Role: - Lead the billing and revenue cycle management for Manipal Hospitals. - Oversee the development and implementation of billing policies and procedures. - Ensure compliance with healthcare regulations and industry standards. About the Team: - Work alongside a team of billing specialists, financial analysts, and support staff. - Collaborate with various departments, including finance, administration, and clinical teams. - Foster a culture of continuous improvement and high performance within the team. You are Responsible for: - Managing end-to-end billing processes, from charge capture to claim submission. - Analyzing billing data to improve revenue cycle efficiency and reduce denials. - Training and mentoring team members to enhance their skills and knowledge. To succeed in this role you should have the following: - Proven experience in healthcare billing and revenue cycle management. - Strong analytical and problem-solving skills, with attention to detail. - Excellent communication and leadership abilities to effectively manage a diverse team.
Posted 4 days ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Position Summary The SOX Auditor supports the Internal Audit department in providing management and the Board with an independent assessment on the effectiveness of company s internal control over financial reporting. The position reports to the Internal Audit Director(s) and will be part of an integrated audit and SOX team. The SOX Auditor will assist in the execution of the company s global Sarbanes-Oxley (SOX) programs for its listed subsidiaries, namely Newmark Group Inc. (NASDAQ: NMRK), a commercial real estate advisory and service firm and BGC Partners (NASDAQ: BGCP), a leading global brokerage and financial technology company servicing the global financial, energy and commodities markets. Major Responsibilities: The SOX Auditor will have hands on experience evaluating risks and controls for key business processes. The main responsibilities are as follow: Participate and assist in the annual planning of the company s SOX compliance efforts, including risk and materiality assessment, establish milestone of key SOX activities etc. Perform SOX walkthrough and testing on key business processes, including update of SOX related documentation, e.g. narratives, risk & control matrix and test plan with test results. Develop and maintain good working relationships with senior management. Keep abreast of business issues which may impact the nature/ timing of the audit work. Liaise with Management to ensure that the appropriate Management Action(s) are taken to remediate control deficiencies identified during testing. Follow-up with accountable business and compliance leaders and their teams to ensure control issues are effectively resolved. Engage in ad hoc projects, analysis and reporting as required. Skills: Strong analytical, problem solving and continuous improvement mindset Excellent verbal and written communication skills. Familiarity with MS Office including Word, Excel, PowerPoint, Outlook. Self-motivated and being able to work independently but also a team player. Ability to follow directions and receive constructive feedback on work products submitted for review. Education/ Experience Requirements: BS/BA Accounting, finance or business administration preferred One or more certifications (CPA, CIA, CFE, etc.) or graduate degree preferred Experience working in real estate and/ or financial services preferred +3 years of SOX and internal audit experience in Big Four and/ or within an Internal Audit function of a large, global organization
Posted 4 days ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Every career journey is personal. Thats why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Release Coordinator (RC) is responsible for the daily management of the change request process pertaining to releases, reviews, scheduling, and approvals. This role will consult and support all Associates on release and change management in all environments. The RC is also responsible for documenting, monitoring, and driving release management initiatives and adherence to audit standards and guidelines. This role will assist and support all areas within the organization through release and change improvements. Essential Job Functions: Documentation - Create and maintain release management documentation, including action plans and tracking data. Participate in annual policies and procedures reviews. Ensure updates to training materials identified through the release management process are communicated in a timely manner. Ensure applicable policies, procedures and job aids are updated timely when changes are required pertaining to release management. Provide support by researching related subjects for various changes. Change Management - Provide pro-active follow-ups with change/release requestors to ensure timely incorporation of agreed upon changes. Work closely with the change manager and provide support. Work with the incident and problem management team. Gather information and understand business process and procedures. Identify opportunities for continuous improvement. Reporting and Meetings Produce reports on release and change initiatives including reporting through dashboards and other data visualization methods. Track and report change status for releases and issues to management. Organize and host release management meetings. Participate in the Change Advisory Board meetings. Reports To: IT Release Manager Direct Reports: None Working Conditions/ Physical Requirements: Normal office environment. Some travel may be required. Minimum Qualifications: Bachelors Degree 3 + years of experience working in change/release management. Experience with ITSM organizations. Knowledge, Skills and Abilities: ServiceNow Experience and Knowledge - change module, CAB workbench. Effective organizational and time management skills. Strong problem-solving skills. Exceptional verbal, written and interpersonal communication skills. Ability to organize and prioritize work schedules on a short-term and long-term basis. Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed. Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations. Ability to work with little to no supervision while performing duties. Ability to work independently and with a variety of subject matter experts. Ability to work in a Regulatory framework Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial At Bread Financial, you ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We ve been consistently recognized as a best place to work nationally and in many markets and we re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn . All job offers are contingent upon successful completion of credit and background checks. Bread Financial is an Equal Opportunity Employer. Job Family: Information Technology Job Type: Regular
Posted 4 days ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai
Work from Office
About the Opportunity In the dynamic and fast-paced IT and BPO services sector, we are seeking an experienced BPO IT Manager with a focus on new infrastructure creation. This role offers a unique opportunity to lead the design, implementation, and ongoing support of cutting-edge IT infrastructure in a vibrant, on-site work environment in India. As part of a high-profile organization in the fashion and entertainment domain, you will drive operational excellence and technological innovation, ensuring robust and secure infrastructure services. Role & Responsibilities Lead the end-to-end design and deployment of new IT infrastructures tailored for BPO operations, ensuring alignment with business objectives. Manage on-site project teams, coordinating with cross-functional departments to ensure seamless IT service delivery and robust system performance. Oversee vendor relationships and negotiate contracts to procure essential hardware, software, and services. Implement IT security protocols and compliance measures to safeguard data and maintain regulatory standards. Develop and execute disaster recovery plans and continuous improvement strategies to ensure infrastructure reliability. Monitor and assess emerging technologies and trends to drive proactive infrastructure upgrades and process optimizations. Skills & Qualifications Must-Have: Proven experience in IT infrastructure management and project leadership within a BPO or related service environment. Must-Have: Strong technical background in designing, deploying, and managing on-premises and hybrid IT networks. Must-Have: Excellent communication and stakeholder management skills, with the ability to drive cross-functional initiatives. Preferred: Advanced certifications in IT (e.g., ITIL, PMP) that validate expertise in infrastructure and project management. Preferred: Demonstrated experience in vendor management and contract negotiations for IT services and products. Preferred: A strategic mindset with a record of implementing process optimizations, cost reduction, and performance enhancements. Benefits & Culture Highlights Work in a dynamic, innovative, and collaborative on-site environment that thrives on challenging the status quo. Be part of transformative IT initiatives that directly impact business growth and operational excellence. Engage with a team of dedicated professionals in a high-profile and fast-paced sector, committed to continuous improvement and cutting-edge technology. If you are a proactive IT leader with a passion for infrastructure innovation and a drive for excellence, we invite you to apply for this exciting opportunity and contribute to shaping the future of IT in a thriving industry. Share your CV on 7208934896 for quick reply Email on Hr@ftv.ind.in Regards Rahul FashionTV
Posted 4 days ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
About the Opportunity In the fast-evolving business strategy and technology sector, this opportunity offers a transformative leadership role for a seasoned Head of Strategy. Operating in one of Indias most dynamic markets, our client is at the forefront of digital transformation and operational excellence. The organization is dedicated to leveraging data-driven insights and innovative approaches to drive growth and sustain market leadership. Role & Responsibilities Lead the development and execution of comprehensive strategic initiatives that drive business growth and enhance operational efficiency. Conduct in-depth market analysis and competitive benchmarking to inform strategy formulation and uncover new opportunities. Collaborate with executive leadership and cross-functional teams to align strategic goals with overall business objectives. Oversee the establishment and monitoring of performance metrics and KPIs, adapting strategies to evolving market conditions. Manage key strategic projects, ensuring timely implementation and optimal allocation of resources. Mentor and guide the strategy team, fostering a culture of innovation, continuous improvement, and excellence. Skills & Qualifications Must-Have Proven leadership experience in strategic planning, business development, or corporate strategy roles. Strong analytical and problem-solving skills with a track record of driving data-driven decisions. Exceptional communication and stakeholder management abilities, with proficiency in influencing at all levels. Experience in managing cross-functional teams and leading large-scale strategic initiatives. Preferred An MBA or a relevant advanced degree in Business, Strategy, or related fields. Exposure to digital transformation projects and implementation of technology-driven business models. Experience working in an on-site environment within India, with a deep understanding of the local market dynamics. Benefits & Culture Highlights A dynamic and collaborative work environment that champions innovation and strategic thinking. Opportunities for continuous professional development and leadership advancement. A competitive compensation package paired with a comprehensive benefits program. Location: India | Workplace Type: On-Site
Posted 4 days ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Overview The TPRM Assistant Manager will manage the day-to-day operations of TPRM Service, guiding Business Owners, key stakeholders, and risk leads through the due diligence and appropriate controls, tracking appropriate risk remediation and monitoring activity as well as performance managing the process and service. You will be accountable for the operational delivery of the TPRM Service, identify process gaps, manage escalation, and continuous improvements. Accountabilities also include oversight of day-to-day operations with various internal and external service providers and stakeholders. Working Hours : India, Bangalore 2 PM 11 PM IST. Key Responsibilities: Support and manage the TPRM Service team to resolve queries, questions and ensure the quality, efficiency, and timeliness of TPRM process. Support and manage the working relationship with the various internal and external stakeholders of the TPRM process to ensuring risks, issues are identified, managed in line with our internal governance and monitoring process. Be the point of contact for all the TPRM Service, stakeholder feedback and escalations as well as managing engagement meeting, monthly forums and connects with risk leads (i.e., drop-in sessions for business owner) Being the gatekeeper of the TPRM Service and ensure process is delivering in line with the agreed framework. Support TPRM GPO (Global Process owner) in managing and reporting on KPIs and SLAs to key stakeholders in Procurement, Global Ethics and Compliance and Legal Ownership of updating and make sure TPRM process documentation including Standard Operating Procedures (SOPs), process maps, training material and Service Governance documentation are updated and current. Provide training on the TPRM processes and tools to specific stakeholder (eg risk SME, business owners and others) Lead and support TPRM GPO (Global Process owner) in identifying continuous improvement and manage the TPRM process and stakeholder feedback, Survey scores and service providers to ensure they are best in class. Be an SME of TPRM process, risk domains and support the TPRM GPO and transformation lead. Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Total work experience of 4- 7 Years Experience working in complex, demanding global corporate environment. Experience working in TPRM, vendor management, procurement, risk management, quality, or related field (Broad understanding of TPRM activities). Experience of working and supporting the regulated environments or good working knowledge manufacturing quality. Bachelor s related field (Business, Supply Chain, Procurement, Risk Management [or any Bachelors, combined with relevant experience] Demonstrate excellent written and verbal communication skills. Preference for experience in: TPRM, Procurement category management and risk, compliance, or audit. Support and run project execution. Working in a matrix environment. Quality Management Systems or managing quality for manufacturing. TPRM, Procurement, Audit or related certifications (e.g., CPSM, CPIM, PMP, CIPS, CISA, ISO27001) useful but not essential
Posted 4 days ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Profile Description This role is critical to ensuring the stability, security, and performance of our CNC infrastructure. The ideal candidate will lead key technical initiatives and collaborate with cross-functional teams to drive operational efficiency. Requirements Bachelor s degree in computer science, Information Systems, Engineering, or a related field. 4+ years of experience as a CNC Administrator in JD Edwards EnterpriseOne environments. Deep knowledge of CNC tools, OMW, Server Manager, JAS, WebLogic, Oracle DB, etc. Proven experience with upgrades, migrations, and multi-instance environments. Understanding of networking, security, and enterprise system architecture. Responsibilities Administer and maintain JDE environments (instances, servers, databases, CNC tools). Perform installations, upgrades, patches, and migrations of JDE systems. Monitor system performance and implement proactive improvements. Manage system security, user access, and audit compliance. Automate repetitive tasks and processes using scripting tools. Collaborate with functional and technical teams to resolve complex issues. Document procedures, configurations, and best practices. Participate in continuous improvement and digital transformation projects. Language Fluent English Location Remote
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation s K 8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. Summary: We are seeking a detail-oriented and analytical Process Excellence Manager to join our team. This role is responsible for identifying, evaluating, designing, and improving business processes to enhance efficiency and effectiveness across the organization. The ideal candidate will collaborate with various departments to identify process gaps, recommend solutions, and ensure smooth implementation of process improvements. Essential duties/responsibilities: Partner with functional leaders to gather requirements, document processes, and propose enhancements. Analyze current business processes and workflows to identify inefficiencies and areas for improvement. Drive process governance, ensuring alignment with enterprise process architecture and principles. Develop process maps, flowcharts, and models to illustrate process changes. Identify automation opportunities and collaborate with IT teams to implement technology solutions. Continuously identify and champion opportunities for operational excellence across functions. Facilitate workshops and meetings to discuss process improvements with cross-functional teams. Monitor the effectiveness of process changes and make further recommendations as necessary. Ensure compliance with industry standards, regulations, and company policies. Provide training and support to employees on new and updated processes. Generate reports and provide insights to management regarding process performance and efficiency metrics. Required Job Skills and Abilities: Strong analytical and problem-solving skills. Highly skilled in leading productive discussions and fostering team collaboration. Strong proficiency in process mapping methodologies and business intelligence software. Strong application experience of Lean, Six Sigma, or other process improvement methodologies. Excellent communication and stakeholder management skills. Ability to work independently and collaboratively in a virtual, team-oriented environment. Strong attention to detail and organizational skills. Proficiency in project management principles. Experience developing and implementing automation and AI improvements Required Education and Experience: Bachelor s degree in Business Administration, Management, Information Systems, or a related field. 5+ years proven experience as a Business Process Analyst, Business Analyst, or similar role. Certification in Business Process Management (BPM), Lean Six Sigma, or related disciplines is a plus. Experience with Celonis, Workday and Salesforce is a plus. Travel: Working Environment: Office environment
Posted 4 days ago
5.0 - 8.0 years
7 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us At SentinelOne, we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered, data-driven innovation to stay ahead of tomorrow s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you re excited about solving complex challenges in bold, innovative ways, we d love to connect with you. What are we looking for? SentinelOne is looking for a Manager, Technical Support to join our Global Technical Support organization. The Manager, Technical Support will report to the Senior Manager of Support and Services and lead a team of Technical Support Engineers across the APJ region. What will you do? Ensure excellent customer service is provided through all channels Reduce customer effort by optimizing troubleshooting iterations, promoting supportability enhancements, and acting with the voice of the customer Own escalations, engage customers directly, and follow up until mitigation/resolution Monitor quality KPIs to address concerns quickly and effectively Manage resources efficiently to deliver all assignments, especially resiliency, and ability to support all assigned products Mentoring and coaching of managers and engineers Conduct weekly 1x1 meetings with direct reporters and skip-level meetings with individual contributors in the group Recruit and promote talents Collaborate with HRBP/People Organization to manage career path, maintain employees well-being, and recognize outperformers Ensure knowledge & skills gaps are addressed in a timely manner Promote initiatives to improve performance at all levels Drive continuous improvement through debriefs and enrichment activities Ensure Performance Improvement Plans are set and executed with low performers Demonstrate a can-do approach and assist colleagues from different teams/organizations What skills and knowledge should you bring? Bachelor s degree with at least 5-8 years of experience in a customer-facing role and at least 3 years of experience in managing Technical Support teams Experience with Call Center technology, including ACD, workforce management, agent productivity tools, and quality management tools Excellent verbal and written communication in English Innovative approach, strong self-awareness Network or Endpoint Security background Knowledge of cybersecurity & vulnerabilities Experienced with cloud technologies Experience on Linux & Mac skill Must be experienced and comfortable working in a fast-paced entrepreneurial environment and able to deal well with change and ambiguity Experience with support tools including ticketing and knowledge management Exceptional analytical, strategic, and problem-solving skills Candidates who are based in Bangalore would be highly preferred. Why us? You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry. Health Insurance Industry-leading gender-neutral parental leave Paid Company Holidays Paid Sick Time Employee stock purchase program Employee assistance program Gym membership Cell phone/wifi allowance Numerous company-sponsored events, including regular happy hours and team-building events
Posted 4 days ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Our Role The Meeting Governance Contracts and Project Administrator will provide support for the Corporate Shared Services team, focusing on Group Meeting governance and Sponsorships contract review, negotiation, and execution. This includes the use of technology to support the contract intake, as well as reporting for enterprise spend and negotiated savings. This position will work closely with internal business areas to clarify precise business needs and act as the point person throughout the contracting process. In addition, the role will assist the Corporate Shared Services team as it relates to project management for key initiatives. Not only does this include support of the internal expense audit process to align with policy, but also the continuous improvement opportunities within the organization, supporting process change and the implementation of technology tools and best practices. The position will work closely with our key travel partners and suppliers on a global scale. Must have a keen sense of corporate culture with the ability to effectively communicate and interact with all levels of senior leadership and conduct themselves in a highly professional manner. This position will support the Senior Manager of Global Travel, Policy & Group Meeting Governance. Additionally, the Meeting Governance Contracts and Travel Projects Administrator is responsible for: Supports monthly contract reporting and ad-hoc reporting requests as needed. Works closely with the Policy, Communications and Meeting Governance Contracts Advisor on contract management and execution. Execute a high-volume of contracts, for both Meetings and Sponsorships, in a timely manner ensuring adherence to Global T&E Policy. Supports the internal expense audit process, including review of rejected or flagged reports for alignment to policy. This includes working closely with our internal expense team to support. Assists the Corporate Shared Services team with projects to support the enterprise, including HIH support. Our Ideal Candidate Will Offer: 5 to 8 years professional work experience Contract management and project management experience working in a large, global organization. Bachelors degree or equivalent strongly preferred This experience should include an in-depth understanding of contracts management, including demonstrated success in negotiations and ability to influence internal/external constituencies. Project management experience with the ability to remain agile in a rapidly changing industry Customer service background, with experience managing responses to internal SLA. Knowledge and/or experience in the meetings, sponsorship and travel industry Expert level computer skills to include Microsoft Office, Excel, and PowerPoint. Competency profile: Extraordinary communications capability across all levels of the organization, and strong interpersonal skills. Relentless focus on service needs and consistently rise the bar on service excellence. Strategic thinking, superb time management, judgment, and problem-solving skills. Demonstration of a high level of integrity and ethics. Ability to work collaboratively to meet deadlines with accuracy, attention to detail, and strong organizational, written, and verbal communication skills. Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm. Innate ability to exude our values and preserve our culture as we grow.
Posted 4 days ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, lets start the conversation. About the Role Ensuring that workflows are managed in a proper fashion and meet and exceed the agreed SLA and TAT with the stakeholders. Work closely with Quality Improvement, training and working with the teams associated with various workflows that have a downstream/upstream impact to the team. Ensure service and cost parameters as agreed are maintained. Covers Managers, Supervisors, Leads and CX frontline personnel (payroll/ contracted) working on BAU workflow(s) for onboarding & implementation. This role acts as a critical link between Key Account Managers and the Ground Delivery Team to ensure high-quality deliverables within committed timelines. You will also support vertical leads in achieving monthly, quarterly, and annual targets and budgets. You should have a strong grasp of automation opportunities, emerging technologies, and productivity enhancement through time and motion studies, with a focus on minimizing manual intervention. Key Responsibilities Process Delivery Supervise daily operations of the team Ensure agreed SLAs are met and exceeded over a period of time Address operational issues and concerns in a timely fashion and resolve Accountable for all key performance indicators of the team across productivity, SLA adherence, quality and customer experience Manage escalations and keep them to minimum. Conduct RCA and implement corrective/ preventive actions and document the same Ensure team performance is tracked against agreed KPIs and reported as per required frequency People Management Manage and mentor a team of 30+ CX resources, team leads and supervisors Monitor employee performance and ensure conduct of regular coaching and training for team members Conduct periodic performance reviews of all team members Drive proactive performance management initiatives Workflow Management Maintain standard workflows at keystroke level and constantly keep the same updated Monitor work allocation and team bandwidth real time Stakeholder Management Develop and maintain strong relationships with key stakeholders, including customers, and internal teams Collaborate with other departments where required to ensure a seamless customer journey Performance Excellence Develop productive, profitable and achievement oriented working environment for employees Constantly evaluate current operational strategies and recommend improvements Identify opportunities to improve productivity and introduce RPA and other technologies to constantly gain capacity benefits Develop an environment of continuous improvement Qualifications & Experience Lean Management qualifications desirable Technical qualification (AI/ML) desirable Proven track record of managing high performance team Experience in change management & multi departmental issue resolution processes Proven ability to contribute & work in a self-managed team environment Experience in B2B customer service Exposure to customer satisfaction survey Internal/ external audit experience Customer service skills, customer empathy and objection resolution Information gathering & analytical skills Presentation skills Communication skills (verbal & written) Persuasion skills Direct/ Indirect Team Management Technology savvy Category: Customer Support
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Do you want to help solve the worlds most pressing challenges? Feeding the worlds growing population and slowing climate change are two of the worlds greatest challenges. AGCO is a part of the solution! Join us to make your contribution. AGCO is looking to hire candidates for the position of Senior Product Engineer. Seeking a skilled Designer Engineer at the Senior Engineer level to Structural design efforts within our tractor design team. Reporting to the Engineering Manager, youll spearhead seamless integration of subsystems and components, ensuring optimal vehicle performance. Your expertise will drive innovation and excellence in tractor design. Your Impact Design and develop cast components using CAD tools with a focus on manufacturability and performance. Collaborate with product development teams to define casting requirements early in the design phase. Perform tolerance stack-ups, GD&T, and design reviews for casting geometry and function. Conduct feasibility studies and work with foundries to evaluate tooling, process capabilities, and materials. understand the supplier report on casting simulation software (e.g., MAGMASOFT, ProCAST) to validate solidification, flow, and porosity. Drive design for manufacturability (DFM) and design for cost (DFC) principles. Support supplier selection, tooling development, and pre-production builds. Analyze test and validation data to support product launch and continuous improvement. Collaborate with quality, purchasing, and operations to ensure casting quality and performance goals are met. Maintain and update technical documentation, specifications, and design standards. Your Experience and Qualifications Bachelors degree in Mechanical Engineering, Materials Science, or a related field. Experience in casting design, tooling, and manufacturing processes. Proficiency with CREO software. Knowledge of casting simulation tools and FEA software is an advantage.. Strong problem-solving skills. Your Benefits GLOBAL DIVERSITY Diversity means many things to us, different brands, cultures, nationalities, genders, generations even variety in our roles. You make us unique! ENTERPRISING SPIRIT- Every role adds value. Were committed to helping you develop and grow to realize your potential. POSITIVE IMPACT Make it personal and help us feed the world. INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence and work alongside teams of people worldwide who share your enthusiasm. MAKE THE MOST OF YOU Benefits include health care and wellness plans and flexible and virtual work options...
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
":" We are seeking an experienced Azure / AzureML Engineer with at least 5 years of relevant experience and a strong background in deploying and working with Azure ML platforms for enterprise-level model development. The role involves extensive Python programming, distributed systems development, and automation using Ansible for infrastructure as code and deployment pipelines. The successful candidate will have a Master\u2019s degree in computer science or a related field, excellent problem-solving capabilities, and strong communication skills in English. The work environment is international, fast-paced, and collaborative, requiring flexibility, creativity, and a team-oriented mindset. Key Responsibilities Design, develop and maintain ML solutions using Azure ML Implement distributed systems and services for AI applications Automate infrastructure and deployment pipelines using Ansible Collaborate with cross-functional teams to deliver scalable ML models Ensure performance, security, and scalability of solutions Contribute to the continuous improvement of platform and processes Requirements Masters degree in computer science, computer engineering or equivalent experience Minimum 5 years of experience in a similar role Hands-on experience deploying and using Azure ML for model development Strong proficiency in Python programming for enterprise applications Experience with distributed systems and services design Practical experience with Ansible for IaC, automation and configuration Excellent problem-solving capabilities in complex environments Strong verbal and written English communication skills Ability to work independently and collaboratively in a global team Adaptable, innovative, and proactive mindset " , "Job_Opening_ID":"ZR_3141_JOB" , "Job_Type":"Contract" , "Job_Opening_Name":"Azure / AzureML Engineer" , "State":"Maharashtra" , "Currency":"INR" , "Country":"India" , "Zip_Code":"411001" , "id":"40099000030203850" , "Publish":true , "Keep_on_Career_Site":false , "Date_Opened":"2025-07-23"}]);
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Who we are About the role: Samsara is looking for an experienced Quality Assurance professional for the Global Customer Support organization. The Quality Analyst will partner with support leadership on quality initiatives that reflect the organizations commitment to customer experience and support the broader Support organization s strategy. You will support the Operations and Service Delivery teams, providing feedback and business intelligence to drive improvements to the customer experience. The ideal candidate has deep expertise in quality assurance operations for technical and non-technical customer support teams and has experience deep diving into data to identify opportunities that will have a direct impact on the customer experience. This role will join a team in a building mode, and a successful candidate will help create a sustainable quality culture. The role reports to the Manager of Support Quality Programs and is part of Operations & Strategy, a team responsible for Service and Process Excellence for Samsara s global Customer Support organization. . You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft in a hyper-growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, bold ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Evaluate customer interactions (phone and ticketing) to assess performance and identify trends. Analyze quality data, drive investigative projects, and provide data-driven insights to Support Managers using tools such as Excel and Google Sheets. Design and maintain agile interaction monitoring forms to collect targeted qualitative insights. Collaborate with internal teams to enhance processes, procedures, and training based on quality findings. Champion , role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: Professional Experience : Minimum 5 years of professional experience, with at least 3 years specifically as a Quality Analyst. Contact Center QA : Demonstrated experience in quality assurance across diverse contact center channels, including phone, email, and chat. Data Analysis: Proficient in data transformation and utilization to extract actionable insights. Communication : Demonstrates excellent verbal and written communication skills, with a strong emphasis on professional written communication. Able to engage effectively with stakeholders at all levels, communicate complex information clearly and concisely, and drive work forward asynchronously through well-articulated written updates and requests. Bias for Action: Highly self-motivated and collaborative, capable of unsupervised work in a fast-paced environment while managing multiple priorities and deadlines, with a strong inclination towards continuous improvement. An ideal candidate also has: COPC or other industry-standard contact center quality certifications. Direct customer support experience, particularly with technical products. Previous experience in a customer-facing role (e.g., Support). Six Sigma project experience is a plus.
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Conduct manpower allocation across shifts to meet the production requirements. Managing the production related documents to its current revision , work with process engineer to get updated WI. Create the various checklist, work instructions requires in production. Manage the availability of production cutting tooling , fixtures, equipments and their calibration status, if any. Drive yield improvement projects, defect analysis and support various non-quality events analysis. Check and maintain the qualification status of production means on regular basis and liaise with maintenance on its maintenance. Create and Manage the machinist training plan and update the skill matrix as per procedure. Keep all the production procedure & Instructions up-to date and train the team for good practices. Maintain the 5S, Job Order Sanity, traceability of parts by supporting machinist and taking all responsibility in workshop. Support in developing various fixture & tooling, by using CAD software if required. Liaise with Planning engineer to support timely delivery of production schedule. Collect/Analyze manufacturing data for productivity, quality, yield and time in order to improve process performance. Monitoring of shift performance, consolidation of shift data and prepare management information reports (MIS). Job Requirements System: Machining knowledge Tooling Knowledge Aerospace AS9100 know-how APQP & PPAP (DVI) knowledge Operational: B.Tech. / Diploma with 5 years of Experience Experience in managing production day-to-day activities Good communication skills (Verbal and Written) MS- Office & Statistical Tool Objective Contribution: Enhancement in utilization of manufacturing means and resources. Develop desired skills and environment to achieve best quality manufacturing. Parameter Evaluation: Productivity, Yield, Quality and Cost Production loss, Recovery plans, Improvement actions Periodic reporting, MIS and maintaining records 5'S, Continuous Improvement, HSE compliance status
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Summary We are seeking an techno functional and skilled SAP BPC /SAC expert to join our team and lead the design, implementation, and optimization of SAP solutions. You will play a crucial role in bridging the gap between business stakeholders and technical teams, ensuring that our SAP solutions effectively meet business requirements, enhance financial processes, and drive data-driven decision-making. About the Role Key Responsibilities: Primary POC: Act as the primary point of contact for SAP BPC/SAC solutions, owning the product backlog, prioritizing features, and driving the development and delivery of enhancements and updates Requirements Gathering: Collaborate closely with business users, finance teams, and stakeholders to elicit, document, and prioritize SAP requirements that align with financial planning, budgeting, forecasting, and reporting needs. Solution Design: Translate business requirements into comprehensive SAP BPC/SAC solutions, encompassing data models, reporting templates, financial planning models and consolidation processes. Technical Collaboration: Work closely with IT teams, SAP experts, and developers to ensure the successful implementation and integration of SAP solutions, providing clear guidance and fostering effective communication. Change Management: Facilitate the adoption of new SAP BPC/SAC solutions by coordinating training, communication, and support activities for end-users, addressing challenges and concerns proactively. Continuous Improvement: Monitor the performance of SAP BPC/SAC solutions, gather user feedback, and drive continuous improvements to enhance system usability, efficiency, and accuracy. Access Management, Data Integrity and Governance: Ensure proper access management, data quality and integrity within SAP BPC/SAC, establishing and enforcing data governance standards and best practices. Risk Management: Identify and mitigate risks associated with SAP BPC/SAC processes, controls, and data integrity, collaborating with relevant stakeholders to ensure compliance. Documentation: Maintain comprehensive documentation of SAP BPC/SAC configurations, processes, and enhancements, serving as a resource for both technical and nontechnical stakeholders. Vendor Management: Collaborate with external SAP consultants, vendors, and partners to leverage expertise and optimize SAP BPC/SAC solutions. Essential requirements: Bachelors degree in Finance, Business, Information Systems, or a related field; Masters degree is a plus. 5+ years of experience as a Product Owner, Business Analyst, or in a similar role with a strong focus on SAP BPC/SAC solutions. In-depth knowledge of SAP BPC & SAC functionalities, including financial planning, budgeting, forecasting, and consolidation processes. Strong understanding of financial concepts, processes, and reporting requirements Familiarity with SAP technologies, data integration, and reporting tools. Excellent communication skills to effectively bridge the gap between business and technical teams. Analytical mindset with the ability to troubleshoot issues, analyze data, and provide insights. Project management skills to lead SAP BPC implementation projects and coordinate teams. Change management expertise to drive user adoption and manage resistance to system changes. Problem-solving orientation with the ability to address challenges and find innovative solutions. Flexibility to adapt to evolving business needs and technology advancements Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai, Navi Mumbai
Work from Office
col-tn-12 col-lg-8 padding-0 centered"> About this Position Are you passionate about B2B marketing, CRM, digital transformation, and customer experience? Do you thrive in a collaborative, fast-paced environment, balancing strategic thinking with hands-on execution? This could be the opportunity you ve been looking for. We are seeking a Specialist CRM & Lead Management to join our customer excellence - marketing & Strategy team in the IMEA region. In this pivotal role, you will manage and execute CRM initiatives, marketing automation processes, and end-to-end service cloud and enquiry management operations. Additionally, you will lead the Voice of the Customer (VOC) program to capture and share customer insights across business units, ensuring these findings help shape future strategies. You will also be instrumental in the future deployment of service cloud and VOC programs across other IMEA countries, aligning with global teams and local SBUs to ensure consistent execution and continuous improvement. This role is critical to Henkel s digital transformation efforts, where you will oversee B2B platform operations, manage relationships with agencies, and collaborate with cross-functional teams to drive business growth and enhance customer experience across the region. What you ll do Service Cloud & Enquiry Management: Oversee the end-to-end Enquiry Management process, ensuring inquiries are handled efficiently and providing excellent customer service. Manage the Service Cloud system to ensure customer inquiries are tracked, resolved, and fed back into the CRM and VOC systems to improve future experiences. Work with cross-functional teams to ensure smooth integration between CRM, Service Cloud, and other customer experience tools. CRM Strategy & Execution: Develop and execute a comprehensive B2B CRM strategy for India, aligned with business objectives such as lead engagement, customer retention, repeat purchases, and improved funnel velocity. Oversee the B2B CRM campaign calendar, collaborating with internal stakeholders and agencies to ensure efficient and impactful campaign execution. Lead the future deployment of CRM strategies and campaigns across other IMEA countries, ensuring consistency and adapting to regional needs. VOC Program Management: Lead the Voice of the Customer (VOC) program in aliment with global VOC team, gathering customer feedback, analyzing trends, and identifying opportunities for improvement. Conduct VOC sessions with local SBUs in India to share insights and findings, facilitating conversations on customer pain points and expectations. Work with the Global Customer Experience team to ensure alignment of VOC activities across regions, sharing key insights and contributing to broader customer experience strategies. Although the role does not own improvement areas, you will play a key role in facilitating feedback sessions and ensuring actionable insights are shared with relevant teams. Marketing Automation & Campaign Management: Use Marketo and other marketing automation tools to create, execute, and optimize lead nurturing campaigns that drive customer engagement and conversion. Ensure the seamless integration of CRM, automation, and VOC data to drive personalized and effective campaigns across all customer touchpoints. Continuously test and optimize campaigns to improve lead qualification, engagement, and ROI. Operations Management in India: Lead and manage CRM and VOC operations in India, ensuring that all campaigns, processes, and tools are aligned with Henkel s regional and global standards. Oversee daily operations, ensuring optimal performance of CRM campaigns, lead management, enquiry handling, and VOC initiatives within India. Cross-Functional Collaboration: Align with local SBUs and the Global Customer Experience team to ensure consistent execution of CRM and VOC strategies across regions. Work closely with internal teams (Marketing, Sales, Customer Service, Product Divisions, eCommerce, Tech) and external agencies to ensure seamless campaign execution and alignment on business objectives. Agency and Stakeholder Management: Manage relationships with external agencies, ensuring timely delivery and high-quality execution of CRM campaigns and VOC reporting. Lead cross-functional teams to ensure alignment on objectives, tracking, and performance measurement. Customer Segmentation & Insights: Develop and implement advanced customer segmentation strategies that leverage VOC insights, CRM data, and market trends to create personalized campaigns. Use data-driven insights to continuously refine customer journeys, optimize lead conversion, and improve overall campaign effectiveness. What makes you a good fit Minimum 5 years of experience in digital transformation and customer experience, preferably in the B2B or manufacturing sector. Hands-on experience with Salesforce Service Cloud, enquiry management systems, and CRM platforms. Proficient in marketing automation tools (Marketo, Adobe, Salesforce). Proven ability to lead VOC programs, analyse feedback, and present strategic insights. Strong background in B2B marketing, with experience influencing both tech and business stakeholders. Excellent project management and agency handling capabilities. Demonstrated experience in multi-country roles with adaptability to regional market needs. Strong communication and presentation skills for engagement with senior leadership. Experience leading teams and driving cross-functional marketing programs. Self-motivated with strong multi-tasking, budget management, and timeline adherence. Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
About Highspot About the Role We are seeking a proactive, detail-oriented Accounts Receivable (AR) Lead to join our global AR team. This role will support core accounts receivable functions including invoicing, cash application, collections, and AR-related month-end close serving as a key partner to our AR Manager and the broader Billings and Accounting teams. The ideal candidate has a strong foundation in accounting, excellent communication skills, and a desire to grow into a more senior leadership role over time. This person will play a vital role in helping scale our AR processes as the business continues to evolve and will contribute to cross-functional collaboration across the Order-to-Cash lifecycle. This role will report to the Accounting and Financial Operations Director in India, with day-to-day oversight and functional leadership provided by the AR Manager (India), with functional alignment with the Senior Manager of Revenue Accounting (US). Responsibilities Support global AR reporting tasks, invoicing, cash application, and collections Prepare key AR close deliverables including reconciliations, bad debt reserves, and journal entries. Support continuous improvement of AR operations, including automation and onboarding enhancements. Assist with maintenance and improvements of AR policies (Billings, Dunning, Collections). Support internal and external audit requests related to AR processes. Monitor aging reports and escalate at-risk accounts to the AR Manager. Help meet monthly cash collection and DSO targets. Coordinate with third-party collections agencies on aged accounts. Monitor ZoneBilling to ensure accurate billing sync with NetSuite; escalate sync errors as needed. Partner with the Billings team and Rev Ops to validate contract terms and billing schedules. Collaborate with Sales, Deal Desk, Revenue, and Legal to resolve billing and payment issues. Liaise with Sales and customer AP teams to ensure timely payments and issue resolution. Maintain and validate customer master data in coordination with Revenue and Billings. Contribute to ad hoc projects supporting the Order-to-Cash cycle. Required Qualifications 5+ years of experience in Accounts Receivable or Order-to-Cash operations, preferably in a global or SaaS environment. Strong foundational understanding of accounting principles and their application to AR. Familiarity with billing systems (ZoneBilling), ERP systems (NetSuite), and reporting tools. Proficient in Microsoft Excel; able to manage reconciliations and reporting with accuracy. Strong attention to detail, problem-solving skills, and a willingness to take ownership of tasks. Collaborative and communicative mindset able to work cross-functionally with teams like Billings, RevOps, and Accounting. Experience with process improvement, documentation, or automation projects is a plus. Bachelors degree in Accounting, Finance, or a related field (Master s or certification a plus). #LI-SG1 Equal Opportunity Statement Did you read the requirements as a checklist and not tick every box? Dont rule yourself out! If this role resonates with you, hit the apply button.
Posted 4 days ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Customer service, hotline IT Fulltime Published: 2025-07-22 Introducing Thinkproject Platform Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem. As a Support Specialist in the Professional Services Team, you will ensure seamless customer support, product understanding, and collaboration across teams to optimize the user experience. What your day will look like Main responsibilities: Primary customer contact : Serve as the main point of contact for customers, providing timely and effective technical support across multiple channels. Product expertise : Develop an expert understanding of Thinkproject products to offer in-depth guidance and troubleshooting. Issue resolution : Address customer queries, troubleshoot technical issues, and escalate complex cases when necessary, collaborating with development teams to resolve system defects. Delivery support : Partner with Delivery teams to facilitate product mobilization and manage ongoing customer relationships. Documentation : Create and maintain user support materials, such as knowledge bases and user guides. User training : Conduct training sessions through webinars to equip users with product knowledge and skills. Cross-departmental liaison : Act as a bridge between support and other departments, ensuring smooth communication and issue resolution. Continuous improvement : Provide feedback from customer interactions to contribute to process enhancements and service improvements. What you need to fulfill the role Requirements and Qualifications: Years of experience: 5+ Years and Fluent English skills are mandatory Willingness to work in rotating shifts, including weekend-days (e.g. Saturdays or Sundays), to support customers and teams across different time zones, is essential. Detail-oriented with the ability to document procedures accurately. Self-motivated with a desire to learn and grow in the field of solution implementation and support. Ability to work collaboratively in a team environment. Familiarity with construction industry processes and terminology is a plus. What we offer Lunch n Learn Sessions I Womens Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Caf ) I Hybrid working I Unlimited learning We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business. Your contact: Mehal Mehta Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page. Working at thinkproject.com - think career. think ahead. #LI-MM1 Support
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Our Mission: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in de ning the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. Position Overview: We re seeking a highly skilled and strategic Senior Corporate Financial Analyst to join our Finance team and take ownership of G&A (General & Administrative) finance support, with a strong emphasis on financial modeling and business partnership. This role is critical in helping the organization scale efficiently by providing actionable insights, optimizing spend, and supporting long-term planning across key G&A functions such as HR, Legal, IT, and Finance. As a finance partner in a SaaS technology company, you will bring strong analytical capabilities, a proactive mindset, and the ability to connect financial data with business strategy. Key Responsibilities: Financial Planning & Analysis: Lead budgeting, forecasting, and monthly close support for G&A departments, including variance analysis and executive reporting. Drive strategic cost analysis and identify efficiency opportunities across G&A functions. Own the development and continuous improvement of driver-based financial models. Financial Modelling & Reporting: Build and maintain complex financial models that support long-range planning, scenario analysis, and strategic investments. Develop dashboards and reporting tools to provide real-time visibility into G&A performance metrics. Create presentations and reporting packages for executive leadership and board-level meetings. Business Partnership: Collaborate closely with HR, Legal, IT, and other G&A teams to understand operational plans, align on budget priorities, and guide spend management. Act as a trusted advisor and finance liaison for G&A leaders, ensuring alignment between financial targets and departmental goals. Support headcount planning, vendor spend optimization, and cross-functional initiatives. Process Improvement: Lead or contribute to initiatives that enhance planning systems, automate reporting, and streamline financial workflows. Support the implementation and optimization of financial planning tools (e.g., Pigment, Anaplan, Adaptive). Qualifications: Bachelor s degree in Finance, Accounting, Economics, or related field; MBA or CPA a plus. 5+ years of progressive FP&A experience, with a strong focus on G&A support in a SaaS or high-tech company. Advanced Excel and financial modeling expertise; strong analytical and problem-solving skills. Familiarity with SaaS business models, metrics (e.g., CAC, LTV, NRR), and operational planning cycles. Strong experience with financial systems and planning tools (e.g., Pigment, Anaplan, Workday Adaptive, Oracle, NetSuite). Excellent communication skills with the ability to distill complex financial concepts for non-financial stakeholders. Preferred Qualifications: Experience partnering with G&A functions in a high-growth or public SaaS environment. Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our o ces. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds. Equal Opportunity Employer: 6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com . We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. A ll email communications from 6sense will originate from the @6sense.com domain . We will not initially contact you via text message and will never request payments . If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@ 6sense.com
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
**Job Title:** IT Service Analyst Veeva Quality Vault **Team Introduction:** (leave this empty as a placeholder section) **Position Summary:** This role offers an exciting opportunity to support and manage the Veeva Quality Vault at GSK in India. As an IT Service Analyst, you will play a key role in ensuring the system operates efficiently, remains audit-ready, and meets compliance standards. You will collaborate with cross-functional teams, manage incidents, and drive continuous improvement initiatives. The ideal candidate will bring strong technical expertise, a proactive mindset, and a commitment to delivering high-quality service management. **Responsibilities:** - Provide Level 2/Level 3 support for the Veeva Quality Vault, including incident, problem, and change management. - Act as the primary point of contact for operational escalations and ensure timely resolution of issues. - Collaborate with business stakeholders and technical teams to ensure the system aligns with business requirements and compliance standards. - Monitor service performance against agreed SLAs and OLAs, and prepare regular reports. - Lead initiatives to improve service quality, enhance system functionality, and optimize user experience. - Ensure the system is audit-ready and compliant with all relevant legislative and regulatory requirements. **Qualifications/Skills:** **Basic:** - Bachelor s degree in Engineering, Technology, Computer Science, or a related field. - Minimum of 5 years of experience in IT service management or a related role. - Hands-on experience with Veeva Quality Vault or similar quality management systems. - Strong knowledge of ITIL or other service management frameworks. - Excellent communication, collaboration, and problem-solving skills. **Preferred:** - Master s degree in Engineering, Technology, Computer Science, or a related field. - Veeva Platform Admin certifications. - Experience in the pharmaceutical or healthcare industry. - Familiarity with ServiceNow or other IT service management tools. - Project management certification (e.g., PMP, PRINCE2). **Work Arrangement:** This role is on-site, located in India. This Position Description is to provide a framework for job understanding between employee and manager. It may not cover or contain the full listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice and at the discretion of the management of the Company. The position description is not used in the assignment or assessment of any GSK level or grade used in the Job Evaluation Process. Skills Veeva, Veeva Vault Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in gsk.com , you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.
Posted 4 days ago
6.0 - 8.0 years
8 - 10 Lacs
Hyderabad
Work from Office
Overview At Prolifics, we are currently implementing multiple solutions in Software Development, and we are looking to hire talented Lead Payroll Executive for our development centre in India. This position would be based out of Hyderabad and is a permanent position. If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let\u2019s connect and explore possibilities of having you onboard the Prolifics team! Job Title: Lead Payroll Executive (US, UK, Canada) Primary skills: Global Payroll Processing Secondary skills: Prepare payroll-related financial reports and assist in payroll financial audits Location: Hyderabad (Mindspace#12B) Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc Experience: 6-8 yrs Job Description: The Lead Payroll Executive will play a pivotal role in managing and executing key financial and accounting operations across the US, UK, Canada, and Global teams. This position focuses on hands-on leadership in payroll processing, financial reporting, compliance, and audit support. The Lead will collaborate closely with cross-functional teams to ensure accuracy, timeliness, and compliance in all payroll and accounting activities, while supporting continuous improvement initiatives. Key Responsibilities Payroll and Compliance Execution (US, UK, Canada, Global) Manage end-to-end payroll processing and reporting for US, UK, and Canada operations, ensuring adherence to local statutory requirements. Support cross-training initiatives for payroll duties globally Handle W2/W2 corrections (US), Pension Administration (UK), T4 issuance (Canada), and related filings including ACA 1094/1095-C\u2019s, HMRC tax forms, ROE, and others. Maintain accurate state/local tax setups, unemployment reporting, wage garnishments, and benefits billing audits across regions. Address employee payroll queries, employment verifications, leave management, and overpayment resolution. Assist with workers compensation audits and reporting (WSIB, WCB, Revenue Canada, Workers Comp). Provide operational support for ADP payroll systems and contribute to payroll dashboard maintenance for finance reporting. Financial Reporting and Audit Support Prepare payroll-related financial reports and assist in payroll financial audits. Conduct benefits billing audits and support company-wide payroll audits. Generate and maintain payroll dashboards and reports to facilitate finance team decision-making. Team Collaboration and Process Improvement Work closely with the accounts and payroll team to ensure smooth daily operations and timely completion of tasks. Assist in training and mentoring junior team members to build payroll and accounting expertise. Identify opportunities for process improvements and support implementation of best practices. Required Skills and Experience: Experience in payroll processing and financial reporting within multi-country environments (US, UK, Canada, Global). Knowledge of statutory compliance requirements including tax filings, benefits administration, workers\u2019 compensation, and payroll audits. Proficiency in payroll systems such as ADP and advanced Excel skills for reporting and dashboard creation. Strong attention to detail with the ability to manage multiple priorities effectively. Good communication skills to interact with internal teams and external stakeholders. Degree in Accounting, Finance, or related field preferred; relevant certifications (CPA, CMA, or equivalent) a plus. Additional Attributes: Hands-on approach with a strong focus on accuracy and compliance. Ability to work collaboratively in a team-oriented environment. Proactive problem-solving skills and willingness to take ownership of tasks. Commitment to confidentiality and ethical financial practices. This Lead role offers a great opportunity to contribute directly to the finance and accounts function within a global organization, ensuring smooth payroll operations and supporting financial integrity across multiple regions. About us: Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have offshore development centres: 2 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work for and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us. At Prolifics, we are currently implementing multiple solutions in Software Development, and we are looking to hire talented Lead Payroll Executive for our development centre in India. This position would be based out of Hyderabad and is a permanent positi
Posted 4 days ago
6.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
About the Opportunity Join an industry-leading firm in the Cloud Services and Enterprise IT Solutions sector that is transforming project management through innovative Oracle Cloud PPM technologies. Our organization empowers global enterprises to achieve operational excellence by leveraging state-of-the-art cloud platforms and project portfolio methodologies. We are focused on driving business efficiency with robust, scalable solutions. This is an on-site role based in India where you will work closely with cross-functional teams to implement and enhance Oracle Cloud Project Portfolio Management solutions, ensuring seamless integration and optimal performance. Role & Responsibilities Configure, manage, and optimize the Oracle Cloud PPM environment to support project lifecycle requirements. Lead the design and implementation of Oracle Cloud PPM solutions tailored to enterprise project portfolio needs. Collaborate with business stakeholders to gather requirements and translate them into technical solutions, ensuring alignment with strategic objectives. Integrate Oracle Cloud PPM with existing enterprise systems to ensure data consistency and operational efficiency. Provide post-deployment support and troubleshooting to ensure high system availability and performance. Develop comprehensive documentation and best practices to foster a culture of continuous improvement within the team. Skills & Qualifications Must-Have Proven experience with Oracle Cloud PPM modules, including planning, budgeting, and execution. Strong understanding of project portfolio management principles and practices. Hands-on experience in configuring and customizing Oracle Cloud environments. Excellent analytical, problem-solving, and communication skills. Bachelor s degree in Computer Science, Information Technology, or a related field. Preferred Relevant Oracle certifications in Cloud solutions and project management. Experience in implementing Oracle Cloud PPM solutions for large enterprises. Familiarity with integration technologies and middleware platforms. Benefits & Culture Highlights Work on cutting-edge cloud technologies in a dynamic, collaborative environment. Opportunities for professional growth, training, and industry certifications. A supportive culture that values innovation, teamwork, and continuous learning.
Posted 4 days ago
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