Overview
The TPRM Assistant Manager will manage the day-to-day operations of TPRM Service, guiding Business Owners, key stakeholders, and risk leads through the due diligence and appropriate controls, tracking appropriate risk remediation and monitoring activity as well as performance managing the process and service. You will be accountable for the operational delivery of the TPRM Service, identify process gaps, manage escalation, and continuous improvements. Accountabilities also include oversight of day-to-day operations with various internal and external service providers and stakeholders.
Working Hours : India, Bangalore 2 PM 11 PM IST.
Key Responsibilities:
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Support and manage the TPRM Service team to resolve queries, questions and ensure the quality, efficiency, and timeliness of TPRM process.
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Support and manage the working relationship with the various internal and external stakeholders of the TPRM process to ensuring risks, issues are identified, managed in line with our internal governance and monitoring process.
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Be the point of contact for all the TPRM Service, stakeholder feedback and escalations as well as managing engagement meeting, monthly forums and connects with risk leads (i.e., drop-in sessions for business owner)
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Being the gatekeeper of the TPRM Service and ensure process is delivering in line with the agreed framework.
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Support TPRM GPO (Global Process owner) in managing and reporting on KPIs and SLAs to key stakeholders in Procurement, Global Ethics and Compliance and Legal
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Ownership of updating and make sure TPRM process documentation including Standard Operating Procedures (SOPs), process maps, training material and Service Governance documentation are updated and current.
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Provide training on the TPRM processes and tools to specific stakeholder (eg risk SME, business owners and others)
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Lead and support TPRM GPO (Global Process owner) in identifying continuous improvement and manage the TPRM process and stakeholder feedback, Survey scores and service providers to ensure they are best in class.
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Be an SME of TPRM process, risk domains and support the TPRM GPO and transformation lead.
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
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Total work experience of 4- 7 Years
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Experience working in complex, demanding global corporate environment.
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Experience working in TPRM, vendor management, procurement, risk management, quality, or related field (Broad understanding of TPRM activities).
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Experience of working and supporting the regulated environments or good working knowledge manufacturing quality.
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Bachelor s related field (Business, Supply Chain, Procurement, Risk Management [or any Bachelors, combined with relevant experience]
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Demonstrate excellent written and verbal communication skills.
Preference for experience in:
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TPRM, Procurement category management and risk, compliance, or audit.
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Support and run project execution.
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Working in a matrix environment.
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Quality Management Systems or managing quality for manufacturing.
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TPRM, Procurement, Audit or related certifications (e.g., CPSM, CPIM, PMP, CIPS, CISA, ISO27001) useful but not essential