GSK India is a subsidiary of GlaxoSmithKline, a global healthcare company that research, develops and manufactures a broad range of pharmaceuticals, vaccines and consumer healthcare products.
Bengaluru
INR 5.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Relevant Years of experience 3 to 6 years. Perform PV literature surveillance assessment activities according to regulations and agreed processes. Timely production of key deliverables including but not limited to: - Screen and review literature search results (articles/abstracts/citations) for aggregate report inclusion and potential safety signal identification. - Maintain and document up-to-date product knowledge for literature evaluation. Participate in quality or continuous process improvement activities related to area of responsibility Discusses need for, and priority of safety related findings/ signal reviews with the SERM product specialists / SERM physician, communicate, escalate, and document the outcome of signal detection process. Analyse and discuss safety data results with the SERM product specialists/ SERM physician and other key stakeholders Know where to find relevant safety information on products. Familiar with aggregate reports (DSURs, PBRERs), Risk management activities (RMPs), labelling documents (GDS, DCSI) Demonstrate GSK values Job Related Experience: Pharmaceutical industry experience (e.g., drug safety (desired), regulatory, clinical development, medical affairs) Basic knowledge of post-marketing regulations applicable to drugs. Knowledge of the principles of causality assessment and the evaluation of safety signals. Service-oriented attitude and ability to be a team player and interact effectively with all levels of personnel in an interdisciplinary and matrix environment. Working knowledge of key pharmacovigilance regulations and methodologies Basic knowledge of medical and drug terminology. Basic understanding of therapy areas of assigned products. Basic knowledge of some other relevant disciplines (e.g. statistics, pharmacoepidemiology). Experience in scientific literature review, data gathering, data synthesis, analysis and interpretation. Knowledge of relevant pharmacovigilance regulations and methodologies applicable to SERM activities. Excellent English language skills - written and verbal particularly in scientific/medical terminology Ability to evaluate data and draw conclusions independently High attention to detail. Highly developed interpersonal, presentation and communication skills. Computer proficiency, IT skills, the expertise and ability to work with web-based applications High level of flexibility and ability to prioritize work
Bengaluru
INR 7.0 - 12.0 Lacs P.A.
Work from Office
Full Time
The Information Security Awareness Senior Analyst is responsible for supporting GSK s global security awareness and training programs, educating all personnel and contractors of security threats they face in their jobs, and how to defend against them. Information Security Awareness Senior Analyst will also be responsible for supporting a global phishing assessment program under the direction of Information Security Awareness Senior Manager. This position develops and executes global and targeted security awareness campaigns virtually and measures the effectiveness of the campaigns. The objective of this position is to ensure that the security awareness program is effectively changing behaviors so our personnel act in a secure manner. Key Responsibilities: Provide comprehensive coordination and administrative support for the social engineering attacks, e.g. phishing, and simulations programme. Responsible for supporting that programme and coordinating any learning interventions that are required for people who fall for the simulations. Coordination of all activities related to communication to staff at all levels of the organisation, managing internal and customer-focused communications, assisting with data collection and analysis, creating learning assets and awareness materials Conducting detailed project activities, tracking progress, and reporting the outcomes Collaborate with internal GSK stakeholders and managed service partners representatives to recommend necessary security awareness to effectively mitigate risks to GSK Minimum Level of Job-Related Experience Required 5 to 10 years of proven experience in cyber security and/or third party security risk management Additional Responsibilities Evangelize security awareness processes across business lines to help influence a strong culture of proactive awareness Monitor and identify the top human risks to our organization and the behaviors we need to change to mitigate those risks Implement and support a positive security awareness program, which focuses on changing behaviors both at work and at home Support the creation and procurement of awareness deliverables and learning content, leveraging various channels for effective delivery in our global organization, measures the usage of the content and its effectiveness, and develops metrics Creating awareness materials with outputs of attack simulations and learning status as a result of consequence management piece. Developing Information Security awareness training and materials aligned to the risks associated with end users Developing content with technical subject matter experts using a clear and concise writing style that is appropriate to the intended audience Developing metrics to measure the success of the security awareness program Creating and cooperating with Third Party Vendor on simulating social engineering attacks across all GSK employees targeted for certain wave. Training administration Managing the information protection mailbox and coordinating responses back to employees Working closely with Global Learning & Development (GLD) to schedule and conduct various learning events Managing the translation of content and media into multiple languages Coordinating updates to InfoSec website
Bengaluru
INR 7.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Our Cyber Security organisation enables GSK to take on some of the biggest healthcare challenges in the world by protecting our business, customers, and patients from cyber risks. We are investing in growing our Cyber Security teams because they play a pivotal role as the nature and types of threats get more sophisticated. In this ever-evolving digital and technology landscape, it is critical to stay on top of issues that could cause us harm. This requires a deep understanding of cybersecurity concepts, techniques, and trends along with critical thinking. Our Cyber Security teams are continuously learning and developing their skills to protect against bad actors, allowing GSK to stay focused on what matters most - getting ahead of disease together. Key Responsibilities Identifying risk and mitigation, process improvements, pulling together information that team reports out to larger audience. Conduct regular security audits and assessments to identify potential weaknesses in existing security measures and make recommendations for improvements. Conduct network risk assessments to identify potential security risks and vulnerabilities. Evaluate the effectiveness of existing security controls and suggest improvements. Collaborate with cross-functional teams to gather necessary information for risk assessments. Analyze and interpret network security logs, incident reports, and other relevant data to identify potential breach areas or patterns. Develop risk assessment reports, presenting findings and recommendations to management and other stakeholders. Stay up to date with emerging security threats and trends and make recommendations for proactive measures to prevent potential risks. Ensure compliance with all relevant legal and regulatory requirements related to security and risk management. Monitor risk landscape and identify emerging and future risks. Proficient with multiple domain-specific cyber security technology solutions and can effectively integrate them to meet and exceed GSK s requirements. Test the effectiveness of GSK s cyber security technologies to identify and articulate opportunities for improvement across the digital, physical, and social elements of GSK. Understand the interaction of business and technology processes / risks and can explain it in business terms to both technical and non-technical audiences. Provide advice on security best practices, and guide GSK in developing and implementing security policies aligned to network/infrastructure. Evaluate and recommend emerging security products that enable and optimize network/infrastructure. Prepare monthly dashboards, statistics, and executive reports for the management. Minimum Level of Job-Related Experience Required 6 - 10 years of experience in IT risk and technology in a large organization of which 5 years in information security experience in cyber risk and relevant experience with Infrastructure/Network Additional Responsibilities Experience integrating and supporting various enterprise security tools, Risk assessment tools. CISSP, CISM Preferred Subject matter expertise in conducting security risk assessments for technology infrastructure and network. Proficient in network security tools and technologies such as firewalls, intrusion detection/prevention systems, and vulnerability scanners Understanding of control and risk management concepts and knowledge of the operational aspects of the information risk business Strong knowledge of network infrastructure, protocols, and security technologies Knowledge of risk management policies, methods, standards, processes, governance models, and industry-standard risk analysis approaches Knowledge of LAN, WAN and Data Centre network & Security industry standards relevant to data communications / networking and computing. Knowledge on Security best practices and experience in Network solutioning, Operations and Project Management. The ideal candidate possesses excellent communication skills and the ability to communicate inherently complicated technical concepts to non-technical stakeholders of all levels.
Bengaluru
INR 7.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Our Cyber Security organisation enables GSK to take on some of the biggest healthcare challenges in the world by protecting our business, customers, and patients from cyber risks. We are investing in growing our Cyber Security teams because they play a pivotal role as the nature and types of threats get more sophisticated. In this ever-evolving digital and technology landscape, it is critical to stay on top of issues that could cause us harm. This requires a deep understanding of cybersecurity concepts, techniques, and trends along with critical thinking. Our Cyber Security teams are continuously learning and developing their skills to protect against bad actors, allowing GSK to stay focused on what matters most - getting ahead of disease together. Key Responsibilities 6+ years of proven experience in cyber security Knowledge of information security principles, technology and tactics with an understanding of technological trends and a basic understanding of information security architecture. Experience developing and delivering security awareness programs Experience working in information security and demonstrable understanding of the concepts of information security Knowledge of security policies and principles of information handling and protection An in-depth understanding of ISO 27002 security policy, and a working knowledge of other policy frameworks such as ISO, COBIT and NIST a plus Familiarity with local and regional regulatory information security requirements Ability to appropriately balance security awareness needs with business impact and benefit Skilled in presentations and briefings Technical acumen with Excel, Tibco Spotfire and other business analysis tools preferable Ability to team well with others to facilitate and enhance the understanding and compliance to security policies Maintain awareness of the current security threat landscape The ability to understand information security technical controls and methods as well as their application in the context of business solutions is required to function properly within this team. Minimum Level of Job-Related Experience Required 5 to 10 years of proven experience in cyber security and/or third party security risk management Additional Responsibilities Provide comprehensive coordination and administrative support for the social engineering attacks, e.g. phishing, simulations programme. Responsible for supporting that programme and coordinating any learning interventions that are required for people who fall for the simulations. Coordination of all activities related to communication to staff at all levels of the organisation, managing internal and customer-focused communications, assisting with data collection and analysis, creating learning assets and awareness materials Conducting detailed project activities, tracking progress, and reporting the outcomes Collaborate with internal GSK stakeholders and managed service partners representatives to recommend necessary security awareness to effectively mitigate risks to GSK Evangelize security awareness processes across business lines to help influence a strong culture of proactive awareness Monitor and identify the top human risks to our organization and the behaviors we need to change to mitigate those risks Implement and support a positive security awareness program, which focuses on changing behaviors both at work and at home
Bengaluru
INR 35.0 - 45.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities Technical Leadership - Lead and manage the Clinical Trial Transparency team to ensure timely, consistent, and accurate delivery of anonymised documents including full protocols, reporting and analysis plans and clinical study reports to external registers e.g., ClinicalTrials.gov, EU Clinical Trials Register and GSK/ViiV Study Register, and to other national registers, as required. Accountable for: (1) establishing priorities for document anonymisation and ensuring proper controls are in place and (2) operational delivery across the therapy areas by ensuring transparency deliverables meet the requirements of Health Authorities/Regulatory Agencies, Industry Associations, and GSK policy transparency commitments, all of which evolve regularly and maintain robust performance as defined by key performance indicators. Additionally, provide strategic direction and leadership in regulated and policy driven clinical transparency to a team of recognized subject matter experts and manage external resources (outsourced, platforms, consultants) to ensure availability of adequate resources in line with workload needs. Digital Innovation - Lead the thinking and implementation of digital content generation systems using AI/ML within CTT to enhance efficiencies associated with development of disclosure summaries, while ensuring compliance to regulation and quality are met. Support the development of digital dashboards (e.g. Power BI) for measuring CTT KPIs and for tracking CTT deliverables. Build strategies for mini automation projects to carry out routine tasks that will result in improved throughput and better resource utilization. Scientific Business Expertise - Provide strategic direction and leadership in regulated and policy driven clinical disclosures to a team of recognized subject matter experts and management of external resources (outsourced, platforms, consultants) to ensure adequate resources to address workload needs. Cross-functional Stakeholder Management - Partner with and lead interactions with senior management in relevant functional areas. Establish strong relationships with internal business partners (Clinical Sciences, Development Operations, Biostatistics, and Regulatory. etc.) and be the primary contact for all regulated and policy disclosures supporting the entire GSK R&D portfolio. Drive key change management initiatives with these teams to enhance ways of working in line with key organizational goals. Identify ways to continuously create awareness on transparency requirements to stakeholders through the appropriate use of digital communication tools (e.g. informercial videos, bulletins, roadshows, etc.). Process Excellence - Drive the processes for transparency activities leading to timely, accurate and high-quality information posted to public websites. Establish and integrate consistent processes for trial transparency activities throughout the portfolio. Maintain oversight for processes improvement/ efficiencies for the transparency function according to evolving requirements. Bring specialized knowledge of global transparency requirements and standards and provide guidance on best practices to ensure quality of information shared publicly and ensure compliance with defined requirements. Work closely with other roles in CTT (e.g. business capability lead) to strengthen the process knowledge of team members and ensure that written standards and document templates are consistent with changes in regulation/policy or current ways of working, synchronized with global changes in transparency requirements and bring in best practices and standards for transparency. Empower other roles within CTT to function as key enablers of clinical trial conduct by ensuring that regulatory/policy commitments for transparency are met ahead of planned timelines, to support critical organizational initiatives. Industry Benchmarking - Monitor, communicate and proactively plan in response to changes in global Clinical Trial Transparency Regulations including new industry trends and translate into GSK s Clinical Trial Transparency strategy. Maintain GSK initiatives of building trust at the highest standards by continuous adaptation of the internal process to be aligned with the external evolving requirements. Collaborate with other roles in CTT (e.g. benchmarking lead) to identify processes to continually scan the external environment for latest industry trends in transparency. Based on this information, develop processes for authoring of smart disclosure documents that will enable GSK to maintain its industry leading position in transparency, while ensuring that GSK also retains its competitive advantage. Work closely with responsible roles for effective management of Company/Critical Confidential Information in public disclosure documents. Transparency Knowledge Management - Provide medical governance advice in the field of anonymisation on a regular basis to stakeholders across therapy area. Assist trial teams with the collection of required information for postings, answer their questions regarding posting requirements and processes, including recommending resolution or workaround to complex issues, with appropriate consideration of possible impacts. Enterprise Risk Management - Ensure implementation of the risk management framework, including risk identification, assessment and prioritization and the definition of mitigation plans. Design and develop risk mitigation strategies while proactively identifying business transparency risks and implementing strategies to manage the impact of these risks on the business. Business Performance Monitoring - Establish and track key performance indicators that demonstrate compliance with applicable transparency regulations and internal policy. Monitor KPIs for continuous improvement in clinical transparency (e.g. through Transparency Dashboard), including KPIs for oversight of vendors performing the services. Systems and Tools - Integrate disclosure systems with other enterprise systems seamlessly to ensure that information flow is accurate, timely and purposeful. Work closely with disclosure system owners to implement enhancements, improvements and leverage the full functionality of such systems. Lead discussions with owners/stakeholders of complementary business systems to set up efficient networking with the disclosure system to allow for timely availability of information (e.g. study milestones, product approval/termination) that are relevant for transparency teams while also lead the thinking around implementation of new technologies. Cross-functional Governance - Bring specialized and advanced knowledge of disclosure requirements and standards to ensure quality of information shared publicly and ensure compliance with defined requirements. Work closely with the Medical Governance Boards, the Head Medical Governance, Head Publications and the Head Bioethics and Policy to ensure that GSK maintains its industry leading transparency ranking through a robust process for following policy including any exceptions or extensions. Strategic Leadership - Provide strategic direction and leadership in external working groups to develop common principles and standards to support clinical transparency and be a leader for GSK with industry-leading strategies in transparency. Maintain knowledge and expertise in Disclosure environment (Publications ethics and Privacy). Partner with key internal and external stakeholders to strengthen GSK practices for Policy requirements in line with relevant internal and external requirements. Develop strategies involving technology implementation and set targets to match the vision of an organization, creation of future business plans and required actions. Develop teams and partners to work with them by leveraging the synergy of wide variety of talent, while building a capacity that allows rapid implementation of tasks in order to achieve complex or cross-functional objectives. Minimum Level of Job-Related Experience Required Broad scientific/ pharmaceutical industry background with >10 years of experience in clinical research and/or in pharmaceutical industry , of which at least 8 years in Clinical Trial Transparency, Publications or Medical Writing. Extensive experience in Clinical Disclosure, Statistics or Programming with exposure to anonymisation techniques. Proficiency in GCP/ICH guidelines and regulations governing clinical trial disclosure (FDAAA 801 Final Rule, European Clinical Trial Directive, European Clinical Trial Regulation), EMA Policy 70, Health Canada PRCI, GDPR, Privacy Laws, PhUSE, TransCelerate. Knowledge of PhRMA/EFPIA principles and related best practices Experience with Clinical Trial Disclosure software solution(s) Knowledge of GSK clinical/EPI/HE development activities and GCP Guidelines. Proven experience of managing and driving complex transversal projects involving senior management Previous line management experience of 5+ years is essential.
Bengaluru
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
The Core Tech Command Centre Incident Resolution team provides 24x7 Major Incident Management support for critical sites, applications and services. Any disruption or degradation to these, can result in a loss of productivity to GSK businesses. This position within the Command Centre is primarily responsible for directing a team of Service Leaders and Subject Matter Experts (of the impacted service), to focus on the service restoration during Major Incidents in an IT environment, whilst providing accurate and timely written and verbal communications to senior leaders, stakeholders and end users. Key Responsibilities : Provides leadership in major incidents impacting business critical sites, applications and services, demonstrating a strong ability to deliver while remaining calm under pressure. Manages complex process, ensuring multiple tasks are completed in parallel and within target time. Leverages technical expertise to convenes appropriate participants (resolvers) and to direct Major Incident response, with focus on service restoration. Provides escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus. Produces accurate and timely communications tailored to relevant audience (Senior Leaders, Stakeholders, Business and End-Users). Identifies and leads continuous improvement activities in Command Centre Incident Resolution Team. Leads objectiives that drives continuous improvement for overall IT Service management and ITIL Framework (eg Event monitoring). Contributes to weekly Major Incident evaluation meetings. Ensure compliance with regulatory, national, corporate and divisional laws, policies, rules and procedures. Required Skills & Qualification: 10 to 12 years of Exp, with technical degree or relevant education level Have a broad and deep knowledge of how enterprise systems and technologies work. Experience in technical troubleshooting, with broad expertise in core infrastructure technologies (eg server, network, authentication, database). 10 Years Major Incident Management experience. Excellent written and verbal communication skills. Strong leadership skills to direct service teams during Major Incidents that could cause significant impact to business. Remaining calm, professional and focused in these high pressure situations. Excellent Incident, Change and Problem Management knowledge and skills. Able to work unsupervised, independently and within a global team. Experienced user of a call handling or trouble ticketing system (Remedy or similar). Experience in the use of computer monitoring systems (CA Spectrum or similar). Dependant on location, operate under agreed work schedules that might require either shift work, on-call and possibly overtime. Comfortable communicating with all levels of the organisation. Comfortable at pushing back higher levels of the organization when required. Ability to work with other Tech (IT) functions to identify opportunities for process improvement and provide leadership for successful implementation. Ability to work in complex global relationships with Tech (IT), vendors, business units and external partners. Ability to share ideas and knowledge to all levels of the organisation. Certifications: Service Management certification (ITIL or equivalent) Agile certification
Bengaluru
INR 40.0 - 45.0 Lacs P.A.
Work from Office
Full Time
Job Purpose The role leads learning data and insights reporting, learning quality, learning audit and review. Supports the operationalisation of learning governance agenda at an enterprise level. The role partners very closely with the people data and analytics (PDA) team on data dashboards and insights, GXO teams, Legal & Compliance, BU learning teams, Learning COE and Learning Ops team supporting reporting and insights for compliance, reporting needs and overall governance operationalization. Leads learning quality audit, controls and CI initiatives for the Learning operations and plays a pivotal role in ensuring efficiency and effectiveness of learning operations through measurement, reporting, quality audit and governance at an enterprise level. Key Responsibilities : Lead the operationalization of learning governance framework by proactively supporting the COE and BU Learning teams with learning insights, action governance etc Deploy best practices of quality audit processes and culture to all aspects of the learning value chain, while monitoring and completing audits to address root causes and ensure a robust internal control framework is in place Translate audit findings and observations to actions addressing root cause and proactively follow up with parties on agreed actions to recommend internal control improvements. Program manages the CI agenda within L&D Ops team, deployment of People service performance management system (PS2) and collaborates and coordinate with GXO and learning tech teams as needed. Builds, maintains and enhances and shares the learning data reports, business impact insights reporting with stakeholders. Partners with Global People & Data Analytics team as applicable to present detailed reports on training effectiveness, participation rates, and overall impact to stakeholders and senior management, providing actionable insights for decision-making across the learning value chain. Supports Compliance and Regulatory reporting, working closely with compliance teams to ensure adherence to external policy and regulations Ensure evaluation findings are analysed to identify areas for continuous improvement in learning programs & processes, with recommendations being based on data-driven insights Oversee the implementation of the evaluation framework (driven or owned by the CoE) to assess the effectiveness of learning programs and initiatives across GSK Actively contribute to learning council and support their regular functioning by ensuring access to right levels of data and insights to drive decision making Provide effective leadership, mentoring and coaching to the team Skills & Experience: Experience of managing large enterprise-wide learning / data insights / audit programmes that are global in scope 14 plus yrs experience Knowledge of LXP, LMS, ticketing systems and other learning tools and technology Strong analytical skills Experience of working with data management, insights and analytics tools Knowledge of compliance requirements Insights Generation and Learning Impact Evaluation & Reporting Skills Knowledge of Learning Analytics & Data Collection Knowledge of Learning Science/ theory Understanding of and interest in Use of AI in L&D & continuous improvement Demonstrated experience managing others or successfully leading without authority across matrix teams Experience of initiating or participating in significant Process Creation or Improvement activities and projects Proven ability to lead and influence others both within and without direct line responsibility and to manage in a matrix environment Experience of exercising good judgment and working with a variety of different people Demonstrated written and verbal communication skills
Bengaluru
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
The role will report to HR Director, Global Capability Centre India, to support HRBP activity flexibly across all Global Function Business units, as a trusted partner to our HRBLs the business to drive business change, impact in talent, leadership, culture and capability. The role is agile with soft HRBL alignment and flexibility to support peaks in demand, projects or initiatives and will work with HRBPs T1 teams of our hub locations to deliver business activities. Key Responsibilities include, but are not limited to: HR Business Partnering: working with HRBL coaching business on HR delivery that contribute to the Innovation, Performance and Trust culture pillars for our Global Function businesses. Coaching: Coach and develop line managers in HR policies, process and ways of working, ensuring leaders are accountable for employee experience and delivering against key moments that matter. Employee Lifecycle activities: Support senior leaders in key employee lifecycle processes like hiring, international moves, performance and development and annual activities. Complex Query Resolution: Develop pragmatic solutions to complex, escalated business queries by interpreting local legislation, HR policies, and processes. Data and Analytics: Utilize digital, data, and analytics tools to gain insights, inform people strategy execution, and drive leadership and organizational effectiveness. Organisational Restructuring: Partner with HRBL Transformation Lead/HRBP to support coaching of business to implement organisation design implement change. Cultural Initiatives: support HRBLs to deliver cultural initiatives to enhance leadership and people management capabilities, enabling high-performing teams . Talent Management: Support HRBLs with best-in-class talent management and succession planning to build a high-quality, diverse talent pipeline. ER: coaching business to successfully resolve ER issues and identify and mitigate potential risk OneHR: bring the new HR model to life with a patient first mindset, being disciplined to minimum customisation and coaching business to ensure work is delivered at the right level. Qualifications experience bachelors degree in HR or business and 8+ years working in relevant HR business partnering related role. HR Partnering: Experience working with multiple global local stakeholders within the business and in HR to deliver the HR agenda within their remit and aligning to the business strategy and its needs. Complex Organization Experience: Experience working in a highly complex organization within a matrixed structure, leveraging influence within a complex network of stakeholders. Functional expertise: A good understanding of various HR processes eg Recruitment, Performance Management, Talent Management, relevant labour laws and compliance needs. Business Transformation: Experience of planning delivery of global transformational, cultural and organizational change projects, based on a solid understanding of the global UK consultation landscape and processes. Influence and Standards: Experience in influencing OneHR to raise standards and continuously improve the collective profile of HR and to encourage the business to effective utilise our HR Model Data analytics : Experience of leveraging data to draw insights and recommend actions. Strong Communication, influencing and stakeholder management skills
Bengaluru
INR Not disclosed
Work from Office
Internship
Education Required : Post graduate degree (MBA -Human Resources Only) Business /Reward/Compensation or HR qualification Other Requirements : Good communication (Written and verbal) Basic data management and analysis Strong execution focus Learning agility Duration of Internship : 12 Months (Starting April 2025) Stipend: 50000 INR per month Mode of Internship: In Person Location: Bengaluru What will you work on? You will have an opportunity to work in one or multiple HR functions namely Global Mobility, Learning operations, Data Management, Customer support, Compensation and Benefits , HR Generalist or Recruitment functions. The focus will be on managing the process lifecycle in the function for one or multiple countries. Core responsibilities of the role are to ensure delivery of standardized global HR processes. Analytics and trend outcomes in the respective core area , including communication design and supporting project delivery and benchmarking of internal Vs external practices Conduct a diagnostic study around key factors impacting- employee engagement, motivation, purpose, aspiration, well being Interact with sample employee group with a focus on understanding employee pulse around identified engagement factors Identify opportunity areas for further strengthening inclusivity and equity for this key talent to set them up for success The role will mainly work internally within the team but there will be some customer facing activity (via ServiceNOW and the Comp Mgrs). Are you looking for a career where you can help positively impact the health of billions of people? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get ahead together. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. .
Bengaluru
INR 11.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Job Purpose: Business Operations is a dynamic, multi-faceted role that partners with all functions in the GCC to oversee and coordinate strategic priorities, processes, programs and everyday operations. With a diverse and growing workforce, GSK needs a Senior Manager Business Operations to mature and grow a world class Global Capability Centre in Bangalore. This is a high visibility, high impact role, and by joining us you will help to create an outstanding employee experience through process, technology, data, governance, communication and change management. There will be variety, continuous new opportunities to lead and influence, and a growing team in the GCC to partner with. The GCC Business Operations team works closely with GCC leadership and functional teams, partners with stakeholders across all functions on strategic initiatives and projects that have a GCC-wide impact to ensure the GCC supports continued growth and success. Roles & Responsibilities: Support GCC leadership in the development and execution of strategic priorities, engagement and employee experience priorities Partner with all GCC enabling functions to identify and support key activities, processes, and projects as part of GCC Business Operations. This can include process definition, program set-up, continuous improvement, automation, reporting and insights, change management, and ownership of processes / programs Take lead and ownership in these projects to ensure successful and timely execution and roll-out to all stakeholders, with strong focus on providing a superlative employee experience Coordinate site operations to ensure the GCC runs smoothly and efficiently and has the structure, governance, data, compliance to grow in the future Leverage data and metrics to produce analysis and provide insights to support leadership decision making Identify improvement, efficiency and continuous improvement opportunities across projects, processes and the GCC s operations. Work with stakeholders to implement improvements Consistently report on all Operational Excellence activities to relevant stakeholders Experience and skills: 12+ years of experience in a combination of consulting, operations, and project management Ability to deal with high levels of complexity and ambiguity, as well as be able to effectively navigate through multiple stakeholders and their perspectives. Ability to work in a matrix environment with global teams, and across multiple functions Strong team focus and collaboration skills. Able to flex style to influence and interact effectively with wide range of individuals at all levels to support achievement of GCC objectives and priorities Excellent interpersonal (communication and presentation) and organizational skills Excellent relationship and stakeholder management skills, with demonstrated ability to lead by influence in a highly matrix environment Ability to prioritise and manage shifting priorities, assignments and projects while achieving deadlines Proactive and can-do attitude. . GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. .
Bengaluru
INR Not disclosed
Work from Office
Internship
Job Purpose and Key Responsibilities: Provide support for Central Safety Department (CSD) literature screening activities for both ICSR and signal detection purposes in accordance with their procedures and regulatory requirements Support SERM product specialists by identifying articles of interest for relevant safety information from screened publications for all of GSK s product portfolio Perform PV literature surveillance activities according to appropriate regulations and agreed processes Ensure timely production of key deliverables including but not limited to: Screening and review of literature search results (articles/abstracts/citations) for purposes of ICSR identification Triaging literature search results for potential articles of interest with relevant safety information concerning both GSK marketed and GSK products in development, for signal detection/periodic reporting purposes using defined algorithms and criteria Accountability: Breadth/Scope of Accountability - Number of Direct Reports Number of Indirect Reports 0 0 Complexity (this is best illustrated for this role by the behaviors needed to perform effectively): Decision Making: Developing confidence in making decisions Makes decisions based on facts, common sense with the support of mentors or manager Understands and can articulate decision making process Teamwork: Works effectively with others to achieve business goals and objectives Bridges personal, business and cultural differences to work effectively in team settings Communication: Has effective communications with internal audiences, tailoring information appropriately Responds with confidence to more complex questions using sound judgment Translates complex science into simple messages that resonate Competencies: Minimum level of job-related experience required: 0 to 2 years of relevant industry experience Pharmaceutical industry experience (e g drug safety (desired), regulatory, clinical development, medical affairs) Working knowledge of key pharmacovigilance regulations and methodologies Good English language skills - written and verbal particularly in scientific/medical terminology Ability to evaluate data and draw conclusions with appropriate guidance from senior team members or manager Good attention to detail Good interpersonal, presentation and communication skills Service-oriented attitude and ability to be a team player and interact effectively with all levels of personnel in an interdisciplinary and matrix environment Computer proficiency, IT skills, the expertise and ability to work with web-based applications Good level of flexibility and ability to prioritize work Education: Minimum level of education: Bachelor s Degree - Life sciences (Biology, chemistry, pharmacy, medicine or other relevant scientific discipline) Preferred level of education: Pharmacy, Medical or pharmacology degrees
Bengaluru
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Job Responsibility: Manage the following tasks: Prepare and manage all the meetings and documents related to the project (agenda, minutes, Team Site, TC .) Ability to develop solution by creating mockups in the laboratory. Create commissioning protocoled in order to perform testing to confirm the design in regard to early requirements Act as a validation expert on SUS by: Creating Design Summary Reports (DSR) based on the feedback of the users Conducting Failure Mode and Effect Analysis (FMEA) by organizing workshop with the different users in order to capture and evaluate the risks linked to the items to be validated and the usage in the production(s) area. Update the FMEA to V2 at the end of the qualification Based on the UR Tool and the FMEA Developing the User Requirement Specifications (URS) Create, Coordinating and manage the electronic Change Control (eCC) Based on the URS and the documentation received by the supplier, executing Design Qualification (DQ). According to the requirements that are still not met during the DQ, develop a Validation Master Plans (VMP) in order to meet all the requirements of the URS. According to the validation strategy developed in the VMP, write the IOQ protocole, conduct the test in the laboratory with the protocol and finalise the report based on the testing in the laboratory. Ability to manage incidents that may occur during the laboratory testing. Compiling and summarize the validation evidence in the Validation Summary Reports (VSR) Conducting Chemical Compatibility Risk Assessments (CRA) based on data from the supplier Performing Leachable Risk Assessments (LRA) covering extractible approaches Calculate Patient Exposure Scenarios (PES) based on the raw data from the supplier Conducting risk assessments and writing technical rationales. Ability to conduct BCT testing for shipping validation (in coordination with external lab) Manage the PO process, acquiring components from manufacturers. Ensure progress of the project in alignment with the implementation/PPQ timeline Anticipate RA impacts and documentation needs with the regulatory Shipping of components from manufacturers to external laboratories, ensuring full GMP traceability, and completing the necessary GMP sending checklist. Provide weekly reporting on progress status, performances and issues to VTT manager Create and manage the appropriate master data linked to the creation of the new items. Ability to interact and manage suppliers in the frame of tenders for new business allocation. Skillsets Required: Advanced degree in chemistry, biology, chemical engineering or similar field of study. Experience: at least 1-5 years of experience in pharmaceutical or biopharmaceutical MSAT or a related field. A scientific and technological know-how related to Single Use validation and vaccines manufacturing is an additional asset. Project management skills and Validation technical skills Knowledge and understanding of Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP). Hands on mentality/approach and ability to work in the laboratory. Good knowledge of GSK organization and GSK governance Flexibility to face rapidly changing environment Ability to work in a matrix international organization. Proficiency in writing DSR, FMEA, URS, DQ, VMP, IOQ, VSR, Commissioning protocole, extractable protocols, biocompatibility reports, and leachable risk assessments and PES calculation. Skills to report GSK internally but also with partners externally. Social skills to foster teamwork of people belonging to different organizations / departments / sites/external partners. Excellent communication and negotiation skills. Written and oral fluency in English. Scope: MSAT, or Manufacturing Science and Technology, is a critical function within a pharmaceutical and biopharmaceutical manufacturing organization in general. The GSK MSAT team is responsible for ensuring that products are produced safely, efficiently, and to the highest quality standards. Here are some key activities carried out by the MSAT team: o Process Optimization and Troubleshooting. o Technology Transfer. o Process Validation. o Continuous Improvement. o Technical Support. o Regulatory Compliance. o Data Analysis and Reporting. o Training and Development.
Bengaluru
INR 35.0 - 40.0 Lacs P.A.
Work from Office
Full Time
As a General Project Management Manager, you will support the creation of a global view of R&D collaborations. You will ensure proactive scientific scouting, follow-up of opportunities, and developing key databases of External R&D collaboration opportunities. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Responsible for the reception and pre-screening of potential R&D opportunities proposing the best opportunities to R&D experts for review and decision Support the creation of R&D opportunities in database and ensure timely evaluation by experts Liaise with stakeholders and experts to facilitate review and consolidate scientific feed-backs leading to recommendation Create monthly preparation and presentation of R&D Opportunities evaluation reports to help with review and endorsements Support contact with Universities and Biotech organizations to proactively identify R&D opportunities and provide feedback on R&D Opportunities evaluations Organize and participate in ideation sessions to collect R&D needs and dreams supporting definition of a needs collection process (short, mid and long-term vision) Contribute to the preparation and update of a Strategic Document summarizing needs in the light of the R&D strategy Support R&D scientific meetings and congresses sponsoring the R&D Opportunities initiative by contacting external stakeholders and leveraging association memberships Basic Qualifications: Bachelor s degree in science related field 7 or more years managing R&D projects within the pharmaceutical industry Experience with database management and required compliance Experience supporting scientific programs and product development strategies Preferred Qualifications: PhD in science related field Effective time management and collaboration skills Ability to clearly identify priorities and manage multiple tasks Why GSK Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and we'll-being Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness
Bengaluru
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
As the Associate Director, Tech Product Owner for Optimization & Network Modelling, you will play a critical role in ensuring that the Optimization Capabilities of our Advanced Planning (OMP) and Network Modelling Systems are effectively developed and maintained. You will oversee the support staff responsible for daily support, compliance, maintenance, upgrades, delivery, and decommissioning activities, ensuring alignment with product strategy and GSK policies. Key Responsibilities: Develop and maintain the Optimization Capabilities of our Advanced Planning System (OMP). Lead and support a team of professionals responsible for day-to-day support, compliance, maintenance, upgrades, delivery, and decommissioning activities. Collaborate with strategic suppliers to ensure service management meets agreed KPIs/SLAs. Provide technical support as required to maintain the integrity and performance of the system. Drive the vision, strategy, and product roadmap for Global Network Modelling activities within the GSC business unit. Ownership of product delivery capacity and capability, as we'll as accountability for service management processes for the product. This includes direct or indirect management of Tech Developers for the product. Ensure that requested work is aligned to agreed demand types and entered into the product backlog. Monitor and ensure the capacity of the technical team is managed to fulfil the highest priority demand activities. Serve as the point of contact for relevant parties associated with major disruptions and/or amendments to the allocated product lines. Work with Product Directors and Product Managers to ensure products are maintained and current. Ensure component currency and upgrade projects are visible on the product backlog and are prioritized accordingly. Ensure that the GSK Service Management Standard Processes are applied and adhered to, including embedding and adopting standard ways of working in accordance with Tech Quality Risk and Compliance policies. Maintain awareness of the product backlog and future direction of allocated product lines and continually assess the impact on operations demand, resources, and requirements. Provide leadership, support, direction, and GSK process knowledge/expertise to Technical Operations teams composed of GSK, strategic partners, and software vendors. Enable technical product teams to work following Agile practices. Qualifications & Skills: Graduation or post graduation with 16+ years of total experience. Experience in Advanced Planning Solutions, preferably OMP, but also SAP APO, 09, Aera, Kinaxis. Experience in developing or delivering successful software products from concept to adoption. Demonstrated ability to develop and deploy new systems to a large user base. Proven ability to work effectively under pressure in a dynamic environment, solve complex problems, and deliver significant process improvements. Familiarity with Agile Delivery using Kanban or Scrum and Agile delivery tools.
Bengaluru
INR 7.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Job Description This critical role will drive operational excellence and performance for the Global Commercial Digital and Tech organization. The role is primarily focused on financial operations support across 2 Global functional teams within the Commercial Tech team which provides technology, services, and solutions to enable a global pharmaceutical business of 29.3b in sales across 100+ international markets. This role will engage directly with Global stakeholders and support business ops for strategic enablement of the Commercial Tech organization with a focus on process improvement, financial management and reporting. Key Responsibilities Consolidates all POs, Invoices, SOWs, Integrates and keeps a track of all the payment activities across the Global teams Lead finance planning meetings in a way that ensures compliance and transparency, accountable for finance stakeholder management Supports Global Sr. Director, with thorough financial planning and communicates directly with stakeholders Bring innovation in the space of finance management, Liaison with third parties and keeps bringing outside in - industry perspectives Provide strong financial management and accurate reporting of key aspects of the organization s operating budget. Act as a finance strategic coordination point of contact of activities outside of month to month financial tracking for things like special projects aligned to Ops model changes and strategic programmes such as Gen AI and AI Provide support for strategic programmes of work where Financial views and reporting are required. Provide support required for asset / and portfolio management Knowledge/Education Required Operations / Finance background plus MBA Finance Management Operations Management The candidate needed for this role should have a deep knowledge operational finance management i.e. POs, Invoicing, Overall budget tracking, Process Improvement, Driving Finance Ops efficiencies through ways of working Stakeholder Management (linking in with LOC / Regional/Global finance teams) Proactive, confident and skilled at navigating the team through finance related road-blocks Previous Experience Required At least 5+ years of experience in business operations / finance management/ reporting Understanding of digital & technology is a plus Assertive, with the confidence to be voice of authority - not afraid to do what is best for the team Brings a high-energy and passionate outlook to the job and can influence those around her/him Able to build a sense of trust and rapport that creates a comfortable & effective workplace. Given size, scope and scale of challenge it is required that there is the right proven experiences and execution capabilities. Credibility (through experience) is essential to success in these roles.
Bengaluru
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Are you looking for a regulatory affairs role that will enhance your documentation knowledge and allow you to help shape systems strategy? If so, this Regulatory Affairs Operations role could be an exciting opportunity to explore This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Advise and assist authors with the preparation of submission content and use of GSK document management systems and procedures Maintain knowledge of relevant Regulatory Authority rules and GSK standards associated with submission format Participate & Lead in the creation and implementation of publishing working practices and procedures aimed at simplifying processes and increasing quality. Deliver of complex submission packages independently, to agreed schedule and technical specification Check compliance of others work with requirements and standards Advise and assist authors with more complex or non-routine content preparation or document management procedures Support submission team review and approval procedures Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: 1-6 years of relevant experience of preparing electronic regulatory submissions. Advise and assist authors with more complex or non-routine content preparation or document management procedures Excellent knowledge Chemistry, pharmacy or other related science or regulatory affairs and preferably experience with the use of complex IT tools knowledge (e.g. MS Word, MS Excel, Adobe PDF, SharePoint, Internet Explorer etc) in a large organization. Preferred Qualifications: If you have the following characteristics, it would be a plus Master s degree Excellent verbal and written communications skills Ability to work carefully under time constraints and prioritize accordingly Adaptable to fast-paced environments with changing circumstances, direction, and strategy Exposure to work within a regulated environment, ideally in drug development Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and well-being. Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness. Important notice to Employment businesses/ Agencies GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. .
Bengaluru
INR 11.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Job Responsibilities: Manage the following tasks: Prepare and manage all the meetings and documents related to the project (agenda, minutes, Team Site, TC .) Ability to develop solution by creating mockups in the laboratory. Create commissioning protocoled in order to perform testing to confirm the design in regard to early requirements Act as a validation expert on SUS by: Creating Design Summary Reports (DSR) based on the feedback of the users Conducting Failure Mode and Effect Analysis (FMEA) by organizing workshop with the different users in order to capture and evaluate the risks linked to the items to be validated and the usage in the production(s) area. Update the FMEA to V2 at the end of the qualification Based on the UR Tool and the FMEA Developing the User Requirement Specifications (URS) Create, Coordinating and manage the electronic Change Control (eCC) Based on the URS and the documentation received by the supplier, executing Design Qualification (DQ). According to the requirements that are still not met during the DQ, develop a Validation Master Plans (VMP) in order to meet all the requirements of the URS. According to the validation strategy developed in the VMP, write the IOQ protocoled, conduct the test in the laboratory with the protocol and finalized the report based on the testing in the laboratory. Ability to manage incidents that may occur during the laboratory testing. Compiling and summarize the validation evidence in the Validation Summary Reports (VSR) Conducting Chemical Compatibility Risk Assessments (CRA) based on data from the supplier Performing Leachable Risk Assessments (LRA) covering extractible approaches Calculate Patient Exposure Scenarios (PES) based on the raw data from the supplier Conducting risk assessments and writing technical rationales. Ability to conduct BCT testing for shipping validation (in coordination with external lab) Ability to construct comprehensive training package on specific new technology Manage the PO process, acquiring components from manufacturers. Ensure progress of the project in alignment with the implementation/PPQ timeline Anticipate RA impacts and documentation needs with the regulatory Shipping of components from manufacturers to external laboratories, ensuring full GMP traceability, and completing the necessary GMP sending checklist. Provide weekly reporting on progress status, performances and issues to VTT manager Create and manage the appropriate master data linked to the creation of the new items. Ability to interact and manage suppliers in the frame of tenders for new business allocation. Review more junior staff document in order to insure their alignment as per technical and quality requirement. Skillsets Required: Advanced degree in chemistry, biology, chemical engineering or similar field of study. Experience: at least 6-10 years of experience in pharmaceutical or biopharmaceutical MSAT or a related field. A scientific and technological know-how related to Single Use validation and vaccines manufacturing is an additional asset. Ability to coach and support more junior staff in the accomplishments of their task Ability to resolve complex technical issues by bringing creative solutions with the right quality framework Scientific and technological know-how related to Single Use validation and vaccines manufacturing Project management skills and Validation technical skills Knowledge and understanding of Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP). Hands on mentality/approach and ability to work in the laboratory. Good knowledge of GSK organization and GSK governance Flexibility to face rapidly changing environment Ability to work in a matrix international organization. Proficiency in writing DSR, FMEA, URS, DQ, VMP, IOQ, VSR, Commissioning protocole, extractable protocols, biocompatibility reports, and leachable risk assessments and PES calculation. Skills to report GSK internally but also with partners externally. Social skills to foster teamwork of people belonging to different organizations / departments / sites/external partners. Excellent communication and negotiation skills. Written and oral fluency in English. Scope : MSAT, or Manufacturing Science and Technology, is a critical function within a pharmaceutical and biopharmaceutical manufacturing organization in general. The GSK MSAT team is responsible for ensuring that products are produced safely, efficiently, and to the highest quality standards. Here are some key activities carried out by the MSAT team. o Process Optimization and Troubleshooting. o Technology Transfer. o Process Validation. o Continuous Improvement. o Technical Support. o Regulatory Compliance. o Data Analysis and Reporting. o Training and Development. Overall, the GSK MSAT team plays a vital role in ensuring that manufacturing processes are efficient, reliable, and compliant with regulatory standards, ultimately contributing to the successful production of high-quality pharmaceutical and biopharmaceutical products. Vaccines Technical Team, part of the MSAT Vaccines, is managing the development and introduction of new product in our commercial facilities. Our supports extend on sites located in Asia, Europe, and the US. . GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. .
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Job Purpose: The Associate Director - Publications Operations is expected to manage a team of Publications Operations Leads/Publications Operations Coordinators who will support the Publications Leads in the execution and delivery of publications plans in compliance with GSK policies as well as with all related good publication practices and guidelines. This role will oversee all operational aspects of the publications process including but not limited to Systems and Tools, Data Analytics, Vendor Management, Training, Communications or other operational aspects needed to support the GSK Publications team. This role will work closely with the Publications Operations Leads and Coordinators and provide guidance and leadership to ensure delivery of high-quality outputs as per the expectations of the Publications Leadership Team. Key Responsibilities: Work Experience : 15+ Years Skill Set : Line Management, Publication Experience, Familiarity with Publication Management tool (iEnvision), Data Analytics (Will need to have understanding on the same. This role will oversee all operational aspects of the publications process including but not limited to Systems and Tools, Data Analytics, Vendor Management, Training, Communications or other operational aspects needed to support the GSK Publications team. This role will work closely with the Publications Operations Leads and Coordinators and provide guidance and leadership to ensure delivery of high-quality outputs as per the expectations of the Publications Leadership Team. Job Description: Lead the Publications Operations team consisting of Publications Operations Leads/Publications Operations Coordinators operating in a matrix structure. In partnership with the broader publication teams, ensure successful delivery of all operational aspects of the GSK publications process including but not limited to: Publications Management Systems and Tools: Responsible for providing leadership and guidance for all activities related to GSK publications systems and tools, including but not limited to the publications management system, iEnvision Datavision, leading all interactions with external providers of publications systems and tools on behalf of GSK, serving as the link between the publications team and the publications management system to ensure that the publications process is appropriately reflected in the publications management system Maintain oversight of quality and delivery of systems and tools vendors (for example Envision), assist in vendor selection related to systems and tools; negotiate, research and coordinate requests for proposals (RFPs), and make recommendations on vendor relationships when necessary. Data Analytics and Reporting: Responsible for providing leadership and guidance for all data analytics activities within the GSK Publications team including but not limited to the development of automated tools or dashboards to support reporting of publications KPIs, metrics, etc., working closely with the Publications Leadership team and the TA teams to identify their needs, translating these needs into specific requirements, assessing potential solutions, exploring feasibility, overseeing the development and roll out of these solutions to generate actionable insights. Vendor Management and Overall Operations: Responsible for oversight of all vendor management activities across publications vendors in line with the defined ways of working as per the GSK publications supplier governance framework and several other operational aspects of the publications process including but not limited to ensuring appropriate training and compliance with GSK ways of working, delivery of operational aspects of training and communication needs of the Publications team, Publications intranet, maintenance of TEAMS/SharePoint sites, access management, etc. Monitor and report on team compliance with OCMO and Publications training curricula; monitor compliance with policies, and department SOPs (including R&D policies affecting the OCMO organization, etc.). Manage, coach and develop a team of publications operations professionals (publications operations leads, coordinators) who will work directly with the stakeholders within the broader publications team across therapy areas. Ensure the team s outputs are of the highest quality in terms of accuracy, consistency, timeliness and in alignment with stakeholder expectations. Further develop the capabilities of the team to be able to understand the stakeholder s needs, evaluate feasibility and deliver as per the expectations of the Publications Leadership Team. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. .
Bengaluru
INR 16.0 - 20.0 Lacs P.A.
Work from Office
Full Time
The Publications Operations Lead - Systems and Tools will be responsible for leading all activities related to GSK publications systems and tools, including but not limited to the publications management system, iEnvision Datavision. This role will also be responsible for leading all interactions with external providers of publications systems and tools on behalf of GSK. This role will serve as the link between the publications team and the pub management system to ensure that the publications process is appropriately reflected in the publications management system. This role will work closely with the Publications Operations Coordinators supporting this area and will be responsible for providing guidance and leadership to the Publications Operations Coordinators to ensure delivery of high-quality outputs as per the expectations of the Publications Leadership Team. Key Responsibilities: Work Experience : 8 - 10 Years Publications Management Systems and Tools: Lead all activities related to GSK publications systems and tools, including but not limited to the publications management system, iEnvision Datavision. Set strategy for using the most adequate systems to respond to business needs and aligned with external innovation trends. Lead all interactions with external providers of publications systems and tools on behalf of GSK including but not limited to maintenance of the contracts, tracking contract renewal needs, tracking change requests, cost negotiations related to change requests, etc. Serve as the link between the publications team and the pub management system to ensure that the publications process is appropriately reflected in the publications management system Responsible for translating the needs of the publications team into publications management system configuration, evaluating feasibility of implementing any changes, communicating with the stakeholders involved to get alignment, leading the implementation of next steps as appropriate, etc. Evaluate the reporting needs of the publications TA teams, explore feasibility and oversee the generation of customized reports from the publications management system as needed by the TA Publications Leads and other stakeholders with support from the Publications Operations Coordinators designated to this area Operational Support: Maintain oversight of overall operational aspects related to GSK publications systems and tools including but not limited to access management and maintenance of the publications management system iEnvision Datavision, etc. Responsible for troubleshooting issues faced by stakeholders related to systems and tools, maintaining a log of issues identified, communicating the same to the service provider for GSK systems, ensuring close follow up and tracking progress on resolution, etc. Training and Communication: Training of stakeholders within or outside GSK Publications team on the appropriate usage of the GSK publications management systems Communication to stakeholders within or outside GSK Publications team about any changes, updates, downtime, upgrade related to GSK publications management systems Stakeholder Collaboration: Maintain open and effective communication channels with stakeholders to facilitate collaboration and address any concerns
Bengaluru
INR 11.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Job Purpose: The Publications Operations Lead - Vendor Management and Operations will be responsible for leading vendor management activities across all publications vendors in line with the defined ways of working as per the GSK publications supplier governance framework. This role will also be responsible for leading several other operational aspects of the publications process including but not limited to ensuring appropriate training and compliance with GSK ways of working, leading the operational aspects of training and communication needs of the Publications team, maintenance of TEAMS/SharePoint sites, access management, intranet sites etc. This role will work closely with the Publications Operations Coordinators supporting this area and will be responsible for providing guidance and leadership to the Publications Operations Coordinators to ensure delivery of high-quality outputs as per the expectations of the Publications Leadership Team. Key Responsibilities Work Experience : 8 - 10 Years Skill Set : Vendor Management and Operations will be responsible for leading vendor management activities across all publications vendors in line with the defined ways of working as per the GSK publications supplier governance framework. This role will also be responsible for leading several other operational aspects of the publications process including but not limited to ensuring appropriate training and compliance with GSK ways of working, leading the operational aspects of training and communication needs of the Publications team, maintenance of TEAMS/SharePoint sites, access management, intranet sites etc. Job Description: Vendor Management: Lead the implementation of the publications supplier governance framework across all publications vendors Support the Publications Leadership Team with preparations for the vendor review meetings, ensuring that all expected inputs (including but not limited to Key Performance Indicators [KPI], Publications Quality Survey [PQS], training compliance data, QC of invoicing sheets, etc.) are collated and made available in a timely manner Support the Publications Leadership Team with Third Party Risk Management and Management Monitoring (MM) as needed, ensuring that this information is made available in a timely manner for the vendor review meetings Organize the Agency Connect meetings with the publications vendors with support from the Publications Operations Coordinators designated to this area, set the cadence and plan the agenda by reaching out to Head of Publications Operations, iEnvision SME, Process SME/(s) as needed, maintain action log, follow up with respective POCs on open action items Maintain oversight of vendor onboarding, vendor curricula, vendor access to GSK systems, etc. Operational Support: Maintain oversight of overall operational aspects of the publications process including but not limited to: Access management and maintenance of TEAMS/SharePoint sites (internal GSK TEAMS used by the Publications team, CSI TEAMS, vendor TEAMS sites, etc.) Operational support to some internal processes (for example, External Expert Engagement [EEE] process, etc.) Training and Communication: Maintain oversight of overall operational aspects related to training and communication needs of the Publications teams including but not limited to: Publications e-learning curricula for the internal publications team as well as for vendors Support with coordination with other groups within/outside OCMO such as the MyLearning team to clarify/resolve queries related to training assignment, completion, etc. Publications intranet page: coordination with different stakeholders for updating/maintaining content on the Publications intranet page as needed Provide guidance to/serve as the Publications representative in the OCMO Communications Champions group Stakeholder Collaboration: Maintain open and effective communication channels with stakeholders to facilitate collaboration and address any concerns
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