Communication Specialist

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You will execute communications activities including publishing, measurement coordination and other operational activities across internal and/or external channels.

How you will contribute

In this role, you will execute media relations, government affairs, internal communications and community engagement activities across markets. You will monitor and measure communication channels and/or advocacy activity, including but not limited to traditional media, social media, media hotlines, lobbying audit and more. In addition, you will support operational activities to deliver key internal and external communication priorities, including content development and event planning execution, collaborate with colleagues to share best practices, and ensure activities are delivered within budget.

What you will bring

A desire to lead the future for our company and accelerate you career with experience and knowledge in:

• Professional office experience in a large, matrix multinational company
• Interest in communications or government affairs and issues management
• Achieving results, attention to details and working under pressure with a collaborative approach
• Analytical and time management skills
• Excellent written and spoken communication
• Learning agility to leverage digital tools and systems such as MS Office applications, SharePoint, design and video editing software

More about this role

Job Purpose:

We are looking for a passionate and proactive team member to work on internal communications initiatives across our organization. This role will be responsible for engaging employees through impactful storytelling, building a strong internal culture, and driving awareness of key business priorities. In addition, the role will support the broader external communications agenda through content development, coordination, and amplification efforts. The role involves creating compelling narratives, engaging diverse stakeholders, and enhancing brand reputation through proactive storytelling and employee engagement. Creative thinker with strong writing skills, brand sensitivity, and the ability to influence culture and reputation across multiple stakeholders.

Key Responsibilities:

Internal Communications – Key Mandate

• Design, develop and deliver internal communication campaigns around business priorities, people programs, and cultural initiatives.
• Partner with HR, functional leaders, and plant teams to ensure consistent, inclusive, and timely employee communication across levels.
• Develop compelling content for internal newsletters, leadership messages, internal mailers, intranet articles and engagement campaigns.
• Curate and manage content for Intranet as well as company website
• Organize and manage internal events such as internal events like Leadership connects, townhalls, cultural fests, awards and internal events.
• Monitor employee feedback and communication effectiveness to continuously improve messaging.
• Maintain the internal communication calendar aligned with regional and global agenda and ensure timely delivery of updates.

External Communications – Support:

• Support storytelling around brand milestones, community initiatives, and corporate impact across owned and earned channels – India stories on global platforms.
• Develop brand content for external channels including the corporate website, social media, and campaigns.
• Contribute to maintaining a unified tone of voice across internal and external channels.
• Play a supporting role on external communications.

Key Skills & Competencies:

• Excellent written and verbal communication skills with a flair for storytelling
• Deep understanding of employee engagement in a factory + office environment
• Stakeholder management and cross-functional collaboration
• Highly organized with the ability to manage multiple campaigns and events
• Creative mindset with basic design/editing skills (e.g., Canva, PPT, newsletters)
• Familiarity with internal platforms like SharePoint, Workplace, MS Teams is a plus
• Ability to manage deadlines in a fast-paced environment
• Creative thinking and visual storytelling ability
• Cultural fluency – ability to connect with frontline, shopfloor, and leadership teams alike.

Qualifications & Experience:

• Graduate/Postgraduate in Mass Communication, PR, Journalism, or related field
• 5-6 years of relevant experience in corporate/internal communications and brand communications
• Prior experience in handling both brand PR and employee communications
• Expert in Microsoft word, excel and PowerPoint presentations
• Understanding of traditional as well as social media universe and its nuisances
• Experience posting and formatting content using our internal global social media tool
• Experience working with cross-functional teams and agency partners

Business Unit Summary

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type