Posted:1 week ago|
Platform:
On-site
Full Time
Key Responsibilities:
function, ensuring seamless business operations across multiple international
markets.
performance indicators (KPIs) for the client servicing team to drive efficiency,
responsiveness, and service quality.
Management, and Marketing teams to enhance service delivery, client
engagement, and business outcomes.
implement improvements, and standardize best practices to enhance operational
excellence.
leadership discussions, strategy meetings, and internal reviews to align business
objectives with customer expectations.
senior management, and other business units to ensure client needs are met and
escalations are handled effectively.
continuous skill enhancement and adherence to service excellence standards.
feedback, and service metrics to drive data-backed improvements in client
servicing operations.
retention, optimizing service strategies, and improving customer satisfaction.
Enago (Crimson Interactive)
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