Change Manager

Job Title: Consultant/ Senior Consultant/Change Manager – Digital Transformation

About the Role:

We are seeking experienced Change Managers to support and drive successful adoption of digital transformation initiatives across our organization. You will play a pivotal role in preparing, supporting, and equipping teams to transition to new digital processes, technologies, and ways of working, ensuring minimal disruption and maximum value realization.

Key Responsibilities:

• Lead and deliver change management activities for digital transformation programs, including ERP, CRM, cloud migrations, automation, and other enterprise-wide systems.

• Develop and implement change strategies, including stakeholder engagement, impact assessments, and communications planning.

• Identify change risks and develop mitigation strategies to address resistance and support adoption.

• Design and deliver change-related training and support materials, in collaboration with project teams and subject matter experts.

• Act as a liaison between project teams and business units to ensure clear communication and effective collaboration.

• Measure the effectiveness of change initiatives and adjust strategies accordingly.

• Support the continuous improvement of change management processes and frameworks across the organization.

Required Skills and Experience:

• Proven experience in Change Management roles, ideally within digital transformation or technology-driven projects.

• Strong understanding of change management principles, methodologies, and tools (e.g., ADKAR, Kotter, Prosci).

• Excellent stakeholder engagement, interpersonal, and communication skills.

• Ability to influence and build relationships across all levels of the organization.

• Experience working in Agile or hybrid project delivery environments.

• Strong problem-solving skills and adaptability to fast-paced, evolving change environments.

• Proficiency in tools such as MS Office, Miro, Confluence, Jira, or similar.

Preferred Qualifications:

• Prosci, APMG, or other recognized Change Management certifications.

• Experience in [industry or sector, e.g., healthcare, public sector, financial services].

• Familiarity with enterprise systems (e.g., SAP, Salesforce, ServiceNow).