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Trispoke Managed Services Pvt. Ltd. logo

Associate processor

2 years

0 Lacs

India

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

finance reports efficiency data processing verification communication resolve service documentation compliance security training excel word erp crm sap oracle salesforce software

Work Mode

On-site

Job Type

Contractual

Job Description

Job Title:

Process Associate

Location:

[Insert Location]

Job Type:

[Full-Time / Contract / Part-Time]

Department:

[Insert Department, e.g., Operations / Finance / Customer Service]

Reports To:

Team Leader / Process Manager

Job Summary

The Process Associate is responsible for executing operational tasks in line with standard procedures, ensuring accuracy and efficiency across various business processes. This role involves data entry, transaction processing, document verification, and communication with internal or external stakeholders to resolve queries and maintain service-level agreements (SLAs).

Key Responsibilities

  • Perform daily processing tasks such as data entry, documentation, verification, or transaction handling.
  • Ensure timely and accurate completion of assigned tasks in line with process guidelines and SOPs.
  • Maintain and update process records, logs, and reports as required.
  • Identify and escalate issues or discrepancies to supervisors in a timely manner.
  • Communicate with team members or external clients/vendors to resolve process-related queries.
  • Meet productivity and quality targets consistently.
  • Adhere to compliance, confidentiality, and data security guidelines.
  • Participate in training programs and contribute to process improvement initiatives.

Required Qualifications

  • Bachelor’s degree or equivalent in Commerce, Business Administration, or a related field.
  • 0–2 years of experience in a process associate or similar role (freshers may be considered).
  • Basic understanding of business processes and documentation standards.
  • Proficiency in MS Office (Excel, Word, Outlook).
  • Good communication skills – both verbal and written.
  • Strong attention to detail and ability to follow instructions.

Preferred Skills (Optional)

  • Experience with ERP or CRM tools (SAP, Oracle, Salesforce, etc.).
  • Familiarity with industry-specific software (based on the department).

Work Environment

  • Office-based or hybrid depending on role.
  • May require flexible shifts depending on the process or client region.

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