Associate Manager, Learning & Development

Job Description

We are seeking a dynamic and experienced Learning & Development (L&D) Manager to lead the design, delivery, and management of innovative learning programs. Responsibilities: Design and implement end-to-end learning strategies aligned with IT competency frameworks and business transformation goals Collaborate with technology and business leaders to assess skill gaps and deliver scalable learning interventions Create interactive, engaging training content suited to various learning styles and audience levels Design multimedia assets (videos, eLearning modules, infographics, guides) using tools such as Articulate, Adobe Creative Suite, Camtasia, etc. Proofread and edit learning materials to ensure clarity, consistency, and alignment with brand standards Manage and optimize the Learning Management System (LMS) to ensure seamless learning experiences Handle course uploads, learner data, assessments, tracking, and certification workflows Generate analytical reports on learner engagement, progress, and program effectiveness Coordinate and deliver classroom-based and virtual instructor-led training sessions Develop facilitator guides, participant handbooks, and feedback mechanisms Define learning KPIs and regularly evaluate program effectiveness and ROI Build dashboards and reports on completion rates, learner feedback, and engagement levels Present insights and recommendations to stakeholders for continuous improvement Own and maintain the annual and quarterly training calendar across functions Manage onboarding programs, skill enhancement tracks, leadership development, and compliance trainings Draft internal communications, newsletters, and campaigns to promote learning initiatives and drive participation Partner with business and HR leadership to identify current and future capability needs Contribute to the evolution of the L&D strategy, learning roadmap, and culture-building initiatives Requirements: Bachelor’s/Master’s degree in Education, Human Resources, Organizational Psychology, or a related field 9+ years of progressive experience in Learning & Development, ideally in technology-led organizations Hands-on experience with LMS platforms (e.g., Cornerstone, Moodle, TalentLMS) Proficiency in instructional design methodologies (ADDIE, SAM) and tools (Articulate, Adobe Suite, Camtasia) Excellent verbal and written communication, proofreading, and stakeholder management skills Strong analytical and presentation skills with experience using data to influence decisions Ability to manage multiple learning programs and meet tight timelines Show more Show less