Admissions Manager

Job Description

Position Title: Admission Counsellor

Location: Pathways World School, Aravali, Gurgaon

Industry Preferred : Education / Hospitality / Airlines

Employment Type: Full-Time

About Pathways World School, Gurgaon (Aravali Campus)

Pathways World School, Gurgaon, is a premier IB School dedicated to academic excellence,

holistic development, and nurturing global citizens. We offer a vibrant, inclusive environment

that empowers students to become innovative, compassionate leaders.

We are seeking a dynamic and driven Admission Counsellor to deliver an outstanding

admissions experience, drive enrolments, and contribute to the school’s growth journey.

Key Responsibilities

1. Parent Lead Management & Onboarding

• Conduct in-person and virtual school tours and counselling sessions.

• Understand family aspirations and provide personalized guidance aligned with PWS

offerings.

• Facilitate assessments, manage admission documentation, and coordinate parent meetings

with academic leadership.

• Collaborate with academic, boarding, and finance teams to ensure seamless student

transitions.

• Continuously refine admissions workflows to enhance operational efficiency and parent

satisfaction.

2. School Outreach & Event Management

• Represent the school at education fairs, exhibitions, and community events to build brand

visibility.

• Support the Head of Department (HOD) in planning and executing Coffee Mornings,

Open Houses, Information Sessions, and Orientation Days.

• Manage event logistics, guest experience, and operational coordination for admissionsrelated

events.

3. Lead Management, Communication & Collaboration with Marketing

• Maintain accurate and real-time records on the CRM platform.

• Communicate proactively with families across email, WhatsApp, telephone, and inperson

meetings.

• Utilize CRM automation tools to deliver timely and relevant communications.

• Provide actionable feedback from parent interactions to marketing teams to improve

targeting and messaging.

4. Student Support & Retention

• Facilitate academic and residential onboarding to support new students and families.

• Engage with parents during the initial stages of enrolment to strengthen loyalty and

satisfaction.

• Support initiatives aimed at improving student retention and reinforcing parent-school

relationships.

5. Reporting & Analytics

• Maintain updated CRM data and generate regular reports on inquiries, conversions,

enrolments, and withdrawals.

• Analyse admissions data to identify gaps and opportunities for continuous improvement.

6. Professional Development

• Participate in training programs focused on admissions excellence, CRM tools, parent

engagement strategies, and international education trends.

• Stay informed on developments within the IB curriculum and global best practices in

school admissions.

Qualifications

• Bachelor’s degree required; Master’s degree preferred

• 2–3 years of relevant experience in admissions, client servicing, or sales.

• Strong interpersonal, communication, and presentation skills.

• Proficiency in CRM systems and lead management tools.

• Ability to collaborate and engage across departments and with diverse stakeholders.

• High degree of initiative, empathy, and commitment to service excellence.

Compensation

• Competitive and commensurate with industry standards.