Account Management

The Challenge

As The Account Manager You Will

• Ensure the timely and successful delivery of Flytxt solutions as agreed and contracted with the customer. Identify areas of improvement to further revenues from the customer.
• Develop relationship of trust with key stakeholders at customers end. Ensure that this healthy relationship is maintained between customer and Flytxt at all levels.
• Develop new business with existing clients. Negotiate and close agreements to maximize profits.
• Ensure timely invoicing & collection as per the contracted terms for Flytxt solutions and services delivered to the customer.
• Monitor key account metrics and forecast trends. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Keep the customer appraised about Flytxt roadmap and new capabilities being introduced.
• Transform Clients to promoters. Demonstrate value to clients. Obtain new customer references from existing customers.
• Manage cross functional teams to ensure collaborative teamwork.
• Optimize resource costs by judiciously selecting and allocating resources in a timely manner.
  

Support

You have

• 10 years of Relevant experience.
• MBA from a recognized B-School preferably.
• Track record of successful account management experience with multiple domains in multiple geographies.
• The ability to make impactful customer centric solution presentations to customer organizations (CMO/Marketing Director, Product Heads, Technical Heads).
• Ability to identify, connect and network with key stakeholders at the customers end on a regular basis.
• Understand commercials, contracts and the ability to negotiate sustainably profitable commercial terms and conditions.
• Ability to manage multiple functional teams and facilitate collaborative team work to achieve effective results.
• Should have managed teams with multicultural background.
• Should have a good understanding of the latest trends in Customer Value Management (CVM), developments in AI and emerging technologies.
  

You also have

• Fluency in English is must.
• Excellent communication and presentation skills.
• Good Networking Skills.
• Attention to details and ability to analyze data and arrive at better solutions.
• Willingness to travel or move to different geographies as per organizational needs.
  

Your location

And Incidentally .

Location: