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Zscaler Engineer L3

0 years

6 - 8 Lacs

Delhi

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

zscaler troubleshooting escalation resolve security networking deployment configuration siem optimization analyze metrics latency inspection dpi analysis design filtering data collaboration documentation training capture wireshark reporting authentication tunneling communication

Work Mode

On-site

Job Type

Full Time

Job Description

  • Advanced Troubleshooting & Support:
  • Act as an escalation point (L2) for Zscaler-related issues.
  • Diagnose and resolve complex security, networking, and performance-related issues.
  • Work closely with vendors and internal teams to resolve critical incidents.
  • Implementation & Administration:
  • Lead the deployment and configuration of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
  • Optimize security policies, access control lists (ACLs), and traffic forwarding methods.
  • Manage integrations with SIEM, EDR, and other security tools.
  • Performance Optimization & Tuning:
  • Analyze and fine-tune Zscaler performance metrics, including latency, bandwidth, and routing.
  • Conduct deep packet inspection (DPI) and log analysis for security monitoring.
  • Security Policy Management:
  • Design and implement web filtering, SSL inspection, data loss prevention (DLP), and sandboxing policies.
  • Enforce zero-trust security principles across the organization.
  • Collaboration & Documentation:
  • Work closely with SOC, NOC, and IT teams to align security policies with business requirements.
  • Create detailed documentation for configurations, troubleshooting steps, and best practices.
  • Provide training and knowledge transfer to L1/L2 teams.

Required Skills :

  • Troubleshooting & Analysis:
  • Strong experience in packet capture analysis (Wireshark, tcpdump).
  • Proficiency in using Zscaler logs, dashboards, and reporting tools for incident resolution.
  • Ability to diagnose and resolve proxy bypass, latency, authentication, and tunneling issues.
  • Soft Skills:
  • Excellent problem-solving and analytical skills.

Strong communication and collaboration abilities.

Job Types: Full-time, Permanent

Pay: ₹600,000.40 - ₹800,000.34 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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