Website Management & Support Executive

Job Overview :

We are looking for a Website Management & Support Executive to handle website-related queries, updates, and changes for Shopify, WordPress, and other platforms. The ideal candidate should have a strong understanding of website content management, troubleshooting, and basic customization. This role requires technical proficiency, problem-solving skills, and the ability to coordinate with developers or designers when needed.

Key Responsibilities :

1.Website Management & Updates :

• Manage and maintain websites built on Shopify, WordPress, and other platforms.
• Handle product uploads, content updates, and minor design adjustments.
• Ensure all website functionalities are working smoothly and efficiently.

2. Technical Support & Troubleshooting

• Address and resolve website-related queries from clients and internal teams.
• Troubleshoot common website errors, bugs, and performance issues.
• Work with hosting providers and developers for advanced troubleshooting.

3. Customization & Enhancements

• Make minor coding or configuration changes to improve website performance.
• Assist with integrating third-party tools, apps, or plugins.
• Optimize website speed and user experience.

4. Security & Backup Management

• Monitor website security and apply updates to prevent vulnerabilities.
• Ensure regular website backups and data protection.

5. Coordination & Documentation

• Communicate with clients or team members regarding website changes.
• Maintain records of updates, issues, and resolutions.
• Document website processes and best practices.

Required Skills and Qualifications

1. Education:

• Bachelor's degree in IT, Computer Science, Web Development, or a related field is preferred.

2. Experience:

• 1+ years of experience in website management OR
• Freshers with strong technical knowledge and willingness to learn are welcome.

3. Technical Skills:

• Proficiency in Shopify and WordPress (knowledge of Wix, Webflow, or Magento is a plus).
• Basic knowledge of HTML, CSS, and JavaScript for minor edits.
• Familiarity with website plugins, themes, and third-party integrations.
• Experience with website speed optimization and security best practices.

4. Soft Skills:

• Strong problem-solving and troubleshooting abilities.
• Ability to communicate technical information to non-technical users.
• Detail-oriented and able to manage multiple tasks efficiently.

5. Other Requirements:

• Must be based in Surat or willing to relocate.
• Flexibility to work part-time or full-time based on mutual agreement. 

What We Offer

● Competitive salary based on experience.

● Opportunity to work with diverse web technologies.

● A collaborative and learning-focused work environment. 

Location: Vesu, Surat, Gujarat