735 Training Delivery Jobs - Page 8

Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on sonam.singh1@igtsolutions.com- 995350816 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!

Concentrix | Hiring Process Trainers Bangalore Drive Date: 11th July 2025 Location: Bangalore CTC: 7 LPA Openings: 15 We are looking for experienced Process Trainers for our International BPO Voice Process . Requirements: Minimum 1 year of experience as a Process Trainer in an international BPO (voice) process. Excellent communication skills . Graduates preferred; Undergraduates can apply if they meet experience and communication criteria. Key Responsibilities: Conduct new hire and refresher training. Create/update training content. Provide coaching, feedback, and floor support.

Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

About the Role: As an HR Intern, you will work closely with the HR team on key Employee Engagement and Learning & Development initiatives. In this role, you ll support cross-functional projects, coordinate learning programs, and drive fun, high-impact engagement activities across the organization. You will also gain exposure to HR best practices and contribute to shaping employee experience in a fast-paced, growth environment What will you do: - Work with a strong HR team on initiatives focussed on Employee Engagement and Learning & Development. - Work on several ongoing and anticipated projects across the function, developing and sharing recommendations with HR leadership. - Support end-to-end coordination of learning programs including scheduling, tracks attendance, ensures timely completion of learning interventions - Oversee post-training feedback and reporting to measure learning effectiveness - Drive Fun at Work initiatives to enhance employee engagement and team bonding - Curate and organizes cultural events, team activities and employee engagement programs - Bring energy, attention to detail, and a people-first mindset to both L&D and employee engagement efforts. - Study HR best practices within the SaaS/ MarTech industry and share recommendations. What are we looking for: Must have: Recently completed a Bachelor or Masters degree in Business Management, Human Resource or a related field Demonstrate strong presentation skills to confidently engage stakeholders and deliver HR interventionsData-oriented with the ability to track, analyze, and report training and engagement metrics accurately. Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Demonstrated problem-solving skills with the ability to take initiative Ability to embrace and adapt to change in a fast-paced, hybrid environment Excellent written and verbal communication skills, including presentation/public speaking Highly organized with a strong attention to detail, clarity, accuracy, and conciseness Ability to multi-task and prioritize work, easily changing direction as needed Ability to maintain the highest level of confidentiality Comfortable working in a variety of computer systems, with the ability to quickly learn new platforms Good to have: Training delivery and training content creation expertise Should have been a part of cultural committees and driven engagement events Reporting Relationship: Director - Learning & Development Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. Clever.AI CleverTap Developer Documentation Blogs TesseractDB CleverTap Product Demo Values About CleverTap: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands including marquee Fortune 500 companies to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2 s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI , driving the next wave of AI-powered engagement. With Clever.AI , brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB , our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, S o Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Training Delivery & Facilitation Conduct engaging induction, brand, selling skills, and customer service trainings for new and existing staff. Facilitate upskilling sessions based on business needs (e.g., NPS, VM, watch complications, clienteling).

develop soft skills training culture, design, deliver training programs, Internal Trainer enhance learning, culture by introducing, coordinating various learning initiatives, Organizational needs Training process logistics coordination Required Candidate profile Proficiency in E-learning Platforms, LMS, MS Powerpoint Experience with collaboration tools like Ms Teams, Zoom, Google Workspace for virtual training, training, Communication, presentation

Role & responsibilities We are looking for a passionate and execution-driven Training Manager to lead end-to-end training operations in Mother Hubs. This role is critical in embedding strong process capabilities, building a continuous learning culture, and directly influencing key operational metrics. Key Responsibilities: Design and manage the Mother Hub training calendar based on operational requirements and priorities. Ensure all new pickers complete simulation-based training and on-the-job training within 3 days, supported by Learning Zones and visual learning aids. Conduct monthly training needs identification in collaboration with MH leadership and take action on key skill or knowledge gaps. Execute refresher programs, new process trainings, product launch sessions, and other targeted learning initiatives. Conduct quarterly knowledge assessments across roles and reinforce critical processes where needed. Evaluate the impact of training through post-training performance data and implement corrective actions as required. Lead weekly training reviews with Mother Hub leadership and ensure timely closure of feedback and action items. Guide and review the performance of Process Trainers and Associate Trainers, and work closely with MH Operations teams to reduce damages, improve quality, and control shrinkage. Preferred Candidate Profile: 35 years of experience in training delivery, warehouse operations, or process excellence in supply chain or logistics environments. Strong understanding of MH processes such as inward, outward, inventory control, and liquidation. Experience in designing and executing on-floor training, simulation-based modules, and knowledge assessments. Ability to work closely with operations teams and influence outcomes through capability building. Proficiency in tracking training effectiveness using operational data. Strong communication, facilitation, and team management skills.

Background/ Context : We are looking for an experienced L&D and Training Delivery Manager to lead and manage learning initiatives for front to mid management (associates, managers, and up to DGM) across Airport Corporate HO and assets. The ideal candidate will have expertise in behavioral skills training & management, data analytics and reporting, stakeholder and vendor management , ensuring seamless execution of training programs across multiple locations. Candidate Profile: Education: Any Graduate. Experience: Over-all minimum 3+ years of experience with minimum 2+ years into training delivery & management domain and handling mid-management training on soft/behavioral skills . Functional Skills: Training Management: Familiar with Planning, scheduling, and executing training, TNI/TNA, and Reporting within defined timelines and budgets. Training Delivery: Proven ability to deliver effective soft/behavioral skills training up to mid-management. Analytical Skills: Ability to analyze functional data, track progress, and create actionable insights. Tech Savvy: Proficient in digital tools, LMS platforms, virtual training tools, and data analytics and reporting (Excel, PowerPoint) with ability to quickly learn, master new software tools & features. Soft Skills: Strong communication, facilitation, and stakeholder management abilities. Flexibility: Willingness to travel as required. Desired Attributes : Interpersonal Skills, Industry Knowledge, Adaptability, Innovative Thinking, Stakeholder Management, Attention to Detail, Resilience: and Continuous Learning. Key Responsibility Areas: Training: Assessing Training Needs, Planning, Scheduling, Timely Execution, Training Delivery & Management. Design and delivery of Behavioral / Managerial Development programs Stakeholder & Vendor Management: Collaborate with function heads, senior managers, and business leaders to align training needs with organizational goals. Handle vendor coordination for outsourced training programs (soft, technical and functional). Track and manage training budgets/costs. Training Data, Analytics & Reporting: Maintain and analyze training data using Advanced Excel/Google Sheets to track effectiveness and necessary indicators. Develop insightful reports, dashboards, and presentations (PPTs) for le adership review. Provide data-driven recommendations to improve training outcomes.

As a member of the learning team, you will play a keen role in building the firm for the future. Your working relationships with our business leaders, will help prioritize the development of market focused capabilities both soft skills and technical. You will be responsible for designing and implementing the learning agenda for the firm, collaborating closely with stakeholders within HR and practice leaders. This role will involve developing talent and learning solutions that necessitate technology, technical and leadership skills. Key Responsibilities Collaborate with HR Business Partner and Practice leaders to design and implement tailored talent and learning solutions. Work on the curation and deployment of learning solutions to address specific skilling challenges. Manage training programs in collaboration with external vendors. To be able to manage the training delivery operations which includes launching new programs, collaborate with practice partners and nurture the practice area needs. Ensure successful project delivery within established timelines and budgets. The statutory training requirements are met. Assess the development by feedback from the learners on training workshops. Establish networks and build relationship with internal customers, stakeholders and team members within the organization. To take complete ownership to create and enhance the learning experience. Own the LMS and ensure that all learning is managed through the LMS. Skills and Competencies Strong attention to detail and work ethic. Ability to deal with ambiguity, and proactively address change in direction and friction points. Previous LD experience and success in organizations, which require collaboration, consensus, and a high degree of influence to be successful. Extremely strong verbal and written English communication skills. Strong desire to create an impact through all that you do. Masters Degree or equivalent required. 8-10 years experience working in a large, multinational organization, preferably within the learning function.

Deliver product and process training for new hires and existing employees Develop training content Manage trg data Conduct tests etc Virtual training using digital platforms TNI and trg assessment Required Candidate profile Minimum of 2 years of experience in BPO training. Experience in real estate training is an added advantage. Strong communication and presentation skills Willingness to travel across India for training

As a Learning Experience Leader, think of yourself as a leader that sets the standards and expectations through your conduct, work ethic, integrity and character. You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement. You will also need to deliver preparatory training that is sufficiently technical, covering the basic skill requirements as identified by enterprise needs. You will also need to be able to deliver projects and motivate trainees through effective trainings. Think of yourself as a manager in terms of design, delivery, and you want to always continuously improve the training programs and the other learning opportunities across the organization. You will also amend and revise programs as necessary, in order to adapt to the changes occuring in the work environment. You will also act as the content expert and maintain relevant training documents and training materials for training conducted. Youre also a developer because you need to create effective induction programs. You will also need to monitor and review the progress of the trainees through questionnaires and discuss with the managers. You have to ensure that statutory training requirements are met and you must have an understanding of E-learning techniques, and where relevant, being involved in the creation and/or delivery of e- learning packages. You will also be researching new technologies and methodologies in workplace learning and presenting this research. You will also be a cop in a way that youll ensure that all trainees adhere to the companys Code of Conduct. Please Note - Candidate must have atleast 1 year of experience as a Process Trainer on papers in international process. Interested candidates can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

Amazon Finance Operations Accounts Receivable is looking for a Training Specialist. If you are a professional who thrives in a dynamic, ever-changing environment with experience in training delivery and management, we want to speak with you! The Training Specialist will be responsible for training delivery of approved training content, quality and coordination for all new hire, refresher, and launch trainings. Deliver our blended learning (instructor led training both in-class and virtual, and eLearning) classes and programs for new hires, new skills (cross-training), continuing education, and refreshers as necessary for global associates. Develop and implement market/site specific training programs that align with the global training program, including employee on boarding and ongoing training programs Plan, coordinate and deliver programs to enhance the knowledge and skills of GAR employees in the site and channel assigned, including email handling, call handling, customer handling, and account handling skills for the respective Channel/Site Work with local management and global leads to identify training needs and implement mechanisms to continuously assesses employee s needs for training Support and coach operations managers with training techniques for ongoing employee development Conduct timely one-on-ones with each member of the team, which includes call / email reviews, live monitoring, and role playing Conduct call practice and calibrations for target audience, and providing feedback on mock calls/role plays on case studies and difficult customer scenarios, including call listening and comprehension on use cases identified from time to time Train new hires and monitor calls/emails in a supported environment there by providing feedback, conducting refreshers, and discussing difficult scenarios for communication enhancement and certifying them to handle account portfolios independently 1+ years of finance experience 2+ years of Accounts Receivable or Account Payable experience 2+ years of applying key financial performance indicators (KPIs) to analyses experience Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills Experience using data to influence business decisions Experience in corporate finance including budgeting/planning, forecasting and reporting 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience Experience in TM1, Data Warehouse and SQL

Deliver product and process training for new hires and existing employees Develop training content Manage trg data Conduct tests etc Virtual training using digital platforms TNI and trg assessment Required Candidate profile Minimum of 2 years of experience in BPO training. Experience in real estate training is an added advantage. Strong communication and presentation skills Willingness to travel across India for training

Job Title: Trainer II Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. Essential Functions/Core Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Candidate Profile Bachelors Degree in related field from a four-year college or university with two to four years of relevant experience preferred Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships Career Framework Role Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Analyzes possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Receives a moderate level of guidance and direction Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: IND Gurugram - 2nd, 3rd and 4th Flrs, RMZ Infinity Language Requirements: Time Type: Full time

Kokan Ngo is looking for Program Officer to join our dynamic team and embark on a rewarding career journey Program Development:Collaborate with senior management and stakeholders to identify program needs and objectives Develop detailed program plans, including goals, objectives, activities, timelines, and budgets Conduct research and gather information to support program development Program Implementation:Coordinate and oversee the implementation of programs, ensuring activities are carried out as per the plan Collaborate with internal teams and external partners to deliver program services effectively Monitor program activities and make adjustments as necessary to achieve desired outcomes Budget Management:Prepare and manage program budgets, including allocation of funds for various activities Monitor expenses and ensure programs are executed within the allocated budget constraints Prepare financial reports and forecasts related to program expenditures Stakeholder Engagement:Build and maintain relationships with stakeholders, including donors, partners, and community members Communicate program goals, progress, and outcomes to stakeholders through reports, presentations, and meetings Monitoring and Evaluation:Develop and implement monitoring and evaluation frameworks to assess program effectiveness Collect and analyze data to measure the impact of programs and identify areas for improvement Prepare evaluation reports and make recommendations based on findings Compliance and Reporting:Ensure programs comply with relevant laws, regulations, and organizational policies Prepare regular reports for management, funders, and regulatory bodies, detailing program progress and outcomes Capacity Building:Provide training and support to staff and partners involved in program activities Identify training needs and develop capacity-building initiatives to enhance program effectiveness Documentation and Record Keeping:Maintain accurate and up-to-date records related to program activities, expenditures, and outcomes Prepare documentation for internal and external audits, as required

The AI Master Trainer will play a pivotal role in delivering high-quality AI/ML training programs to college students and young professionals. This role involves designing and planning engaging sessions, facilitating classroom and virtual workshops, developing and refining training content, and ensuring strong learner engagement and outcome tracking. Responsibilities Facilitation & Training Delivery Conduct interactive, application-focused training sessions on AI/ML and related topics for diverse learner groups Adapt teaching methods to both offline and online environments to drive engagement and comprehension Plan and design sessions tailored to the needs of different cohorts (students, fresh graduates, etc. Session Planning & Content Development Develop, update, and refine training modules, decks, and learning resources aligned with program objectives Incorporate real-world case studies, problem-solving exercises, and industry trends to enrich learner experience Design session flows and curriculum structures that balance theory and practical application Learner Engagement & Support Use facilitation techniques to maintain high levels of participation and interactivity Address learner questions, guide discussions, and mentor participants through project-based tasks Collect feedback and make iterative improvements to training delivery Reporting & Documentation Maintain detailed records of training activities, learner attendance, and assessment outcomes Prepare periodic training reports and learner progress updates for internal stakeholders and partners Document best practices and lessons learned for continuous improvement Collaboration & Coordination Coordinate with program teams, academic partners, and institutional stakeholders for smooth session delivery Support awareness and outreach initiatives to encourage participation in AI/ML training programs Collaborate with curriculum and tech teams to align training resources with evolving trends Mandatory Qualification and Experience: Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or related technical disciplines 3 5 years of experience in teaching, training, or facilitation (preferably in AI, ML, or technology domains) Strong communication, presentation, and classroom facilitation skills Proven ability to design session plans, learning flows, and engaging teaching content Comfort with online teaching tools and learning management systems (experience in delivering online classes is a plus) Ability to simplify complex technical topics for diverse learner groups Strong organizational skills and attention to detail for planning and reporting What You ll Gain Opportunity to shape the AI/ML learning journey for youth and young professionals Work in a dynamic, impact-driven environment with diverse stakeholders Professional growth in instructional design, facilitation, and emerging tech education Be part of a mission to make AI education accessible and meaningful

Job description : Key Responsibilities Conduct induction training for new CSOs as per guidelines. Travel extensively (approx. 15 days/month) to deliver trainings. Prepare and finalize participant lists for each training program. Share finalized lists with cluster trainers to ensure readiness. Support and coordinate training programs across functions. Report training progress and outcomes to reporting authorities. Identify training needs at the regional level through performance feedback, assessments, and field inputs Share insights with HO L&D team. Prepare and submit monthly training action plans to the Cluster Trainer and HO to align with broader training objectives. Conduct post-training assessments to gauge impact. Maintain detailed records of training sessions, feedback, attendance and evaluations. Required Candidate profile Fluent in Telugu and English (written and spoken) Minimum of 2+ years in training roles, preferably in microfinance or financial inclusion sectors Strong facilitation skills, ability to tailor and deliver impactful trainings (classroom & field-based) Must be willing to travel at least 15 days a month for on-ground training and performance-based interventions Proficient in MS Excel, PowerPoint; capable of managing reports, trackers, and digital training data Excellent interpersonal and communication skills; ability to engage effectively with field staff and leadership Able to coordinate logistics, manage training resources, and handle budgets and reporting with accountability Prior experience in microfinance sector is preferred. Please share your profile on nandini.singh@satincreditcare.com

We are looking for experienced Training and Development Assistant Manager to execute our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm. Training team work across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company. They often have backgrounds in business, human resources, development and education.Responsibilities Identifying and assessing future and current training needs Drawing an overall or individualized training and development plan Responsible for training delivery for new hires, refreshers and any ad hoc training requests Partner with operational teams to ensure that refresher training needs are identified and delivered on time Proactively suggest improvements to those processes and closely collaborate and provide feedback on new launches or process changes with a potential impact to training Proactively communicate with client/business on daily operational matters relating to training Drive individual goals including but not limited to training certifications for trainers, deadlines for training remediation s and all other relevant metrics Keep a strong governance around all training activities & showcase during reviews or governance meetings Extent help or initiate training program followed by tracking effectiveness, success and ROI periodically and report on them Qualifications Overall 8 years of experience & at least 5 years of banking experience is must Experience in Retail & Commercial Banking related to below work-types will be preferred:-Deposits Operations- New account revie

Job description : Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness. Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions. Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the Zonal Manager. Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities. Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements to the HO team. Program Coordination: Coordinate training programs across different departments, and report progress and outcomes to relevant reporting authorities. Documentation: Maintain detailed records of training activities, including feedback and reviews, to ensure comprehensive documentation.. Required Candidate profile Location: Pune ( Maharashtra) Language Proficiency: Fluent in Marathi and English. Industry Experience: 2-7 years of experience as a Trainer within the NBFC (microfinance sector). Training Needs Analysis: Skilled in identifying and tracking departmental training needs to tailor training programs effectively. Management Skills: Experience in management disciplines and resource management, with a solid understanding of customer service, budget control, and risk assessment. Assessment Capabilities: Responsible for conducting and evaluating post-training assessments to gauge effectiveness. Sector Experience: Prior experience in Training in the NBFC & Micro finance industry is required. Communication Skills: Strong communication skills with the ability to clearly present ideas and information. Technical Proficiency: Proficient in Microsoft Excel, PowerPoint and capable of handling multiple projects efficiently. Please share your profile on nandini.singh@satincreditcare.com

Role & Responsibilities: 1. Developing Training Strategy (30%) Training Planning: Develop and implement the organization's training strategy and annual training plans based on identified business needs and skill gaps. Needs Analysis: Conduct training needs analysis (TNA) at various levels within the Operations team to identify current and future capability gaps. Roadmap Creation: Establish structured training roadmaps for different employee segments, including leadership and frontline operational teams. 2. Training Design & Execution (50%) Training Program Design: Design relevant and effective training courses and programs tailored to the identified needs, including induction, refresher, and capability-building modules. Program Implementation: Plan, schedule, and roll out nominations for training programs. Deliver or coordinate delivery, and measure program effectiveness through assessments and feedback mechanisms. Vendor & Partner Management: Identify, evaluate, and manage relationships with external training partners, content developers, certification bodies, and learning agencies. Innovative Learning Methods: Leverage modern instructional design practices, adult learning principles (andragogy), and multimedia tools to enhance learning experience and engagement. Cross-functional Collaboration: Liaise with the Operations, Product, HR, and other departments to ensure alignment and integration of training initiatives. Trainer Certification & Quality: Manage the Trainer Certification Program and oversee the assessment of trainers using the Training Quality Score (TQS) framework. Policy Adherence: Serve as the custodian of the Training Policy and ensure its compliance and proper implementation across locations. Content Repository Management: Maintain a centralized repository of all training content, including induction programs (PROP/IND), refreshers (RTP), capacity building training (CBT), and field communication capsules (WCH, MORM, etc.). 3. MIS, Analytics & Reporting (20%) Monitoring & Reporting: Track training activities, costs, trainer performance, and participant feedback. Maintain records as required by the function. Feedback & Improvement: Analyze program feedback and assessment results to identify areas of improvement and innovation in learning methods. Reporting: Prepare and publish detailed reports post-training sessions, summarizing key metrics, observations, and action points. Mandate Tracking: Capture, consolidate, and maintain training mandates received from various business units and ensure timely delivery. Desired Candidate Profile: Presentable and Articulate: Should carry a professional demeanor with strong command over English and local languages as applicable. Excellent communication and presentation skills are essential for delivering impactful training sessions. Interpersonal Excellence: Strong interpersonal and relationship-building skills. Ability to build rapport quickly and influence stakeholders across diverse levels of the organization. People-Oriented Personality: Must be empathetic, approachable, and a true peoples person with a passion for employee development and team empowerment. Strategic Thinking: Should be able to link learning initiatives to business goals. Ability to develop long-term capability-building strategies in alignment with organizational objectives. Decision-Making & Problem Solving: Sound judgment and analytical skills to make effective decisions in high-pressure or ambiguous situations. Ability to adapt to rapidly changing business environments. Mobility and Flexibility: Open to relocation and frequent travel across India. Comfortable working in both urban and rural settings as required by operational needs. Tech-Savvy & Digital Orientation: Proficient with learning management systems (LMS), Microsoft Office Suite, and capable of incorporating digital and multimedia tools into training. Training & Facilitation Expertise: Proven experience in conducting TNA, content development, classroom/virtual facilitation, and post-training evaluation. Certification in instructional design or training methodologies is a plus. Team Collaboration: Collaborative mindset to work with cross-functional teams like HR, Operations, Product, and Compliance to deliver integrated learning solutions. Performance-Driven: Goal-oriented with a focus on measurable outcomes. Ability to monitor and report training effectiveness and recommend continuous improvements. Ethical & Policy-Compliant: Must have a strong ethical foundation and be committed to following organizational policies and maintaining training standards.

Role & Responsibilities: 1. Developing Training Strategy (30%) Training Planning: Develop and implement the organization's training strategy and annual training plans based on identified business needs and skill gaps. Needs Analysis: Conduct training needs analysis (TNA) at various levels within the Operations team to identify current and future capability gaps. Roadmap Creation: Establish structured training roadmaps for different employee segments, including leadership and frontline operational teams. 2. Training Design & Execution (50%) Training Program Design: Design relevant and effective training courses and programs tailored to the identified needs, including induction, refresher, and capability-building modules. Program Implementation: Plan, schedule, and roll out nominations for training programs. Deliver or coordinate delivery, and measure program effectiveness through assessments and feedback mechanisms. Vendor & Partner Management: Identify, evaluate, and manage relationships with external training partners, content developers, certification bodies, and learning agencies. Innovative Learning Methods: Leverage modern instructional design practices, adult learning principles (andragogy), and multimedia tools to enhance learning experience and engagement. Cross-functional Collaboration: Liaise with the Operations, Product, HR, and other departments to ensure alignment and integration of training initiatives. Trainer Certification & Quality: Manage the Trainer Certification Program and oversee the assessment of trainers using the Training Quality Score (TQS) framework. Policy Adherence: Serve as the custodian of the Training Policy and ensure its compliance and proper implementation across locations. Content Repository Management: Maintain a centralized repository of all training content, including induction programs (PROP/IND), refreshers (RTP), capacity building training (CBT), and field communication capsules (WCH, MORM, etc.). 3. MIS, Analytics & Reporting (20%) Monitoring & Reporting: Track training activities, costs, trainer performance, and participant feedback. Maintain records as required by the function. Feedback & Improvement: Analyze program feedback and assessment results to identify areas of improvement and innovation in learning methods. Reporting: Prepare and publish detailed reports post-training sessions, summarizing key metrics, observations, and action points. Mandate Tracking: Capture, consolidate, and maintain training mandates received from various business units and ensure timely delivery. Desired Candidate Profile: Presentable and Articulate: Should carry a professional demeanor with strong command over English and local languages as applicable. Excellent communication and presentation skills are essential for delivering impactful training sessions. Interpersonal Excellence: Strong interpersonal and relationship-building skills. Ability to build rapport quickly and influence stakeholders across diverse levels of the organization. People-Oriented Personality: Must be empathetic, approachable, and a true peoples person with a passion for employee development and team empowerment. Strategic Thinking: Should be able to link learning initiatives to business goals. Ability to develop long-term capability-building strategies in alignment with organizational objectives. Decision-Making & Problem Solving: Sound judgment and analytical skills to make effective decisions in high-pressure or ambiguous situations. Ability to adapt to rapidly changing business environments. Mobility and Flexibility: Open to relocation and frequent travel across India. Comfortable working in both urban and rural settings as required by operational needs. Tech-Savvy & Digital Orientation: Proficient with learning management systems (LMS), Microsoft Office Suite, and capable of incorporating digital and multimedia tools into training. Training & Facilitation Expertise: Proven experience in conducting TNA, content development, classroom/virtual facilitation, and post-training evaluation. Certification in instructional design or training methodologies is a plus. Team Collaboration: Collaborative mindset to work with cross-functional teams like HR, Operations, Product, and Compliance to deliver integrated learning solutions. Performance-Driven: Goal-oriented with a focus on measurable outcomes. Ability to monitor and report training effectiveness and recommend continuous improvements. Ethical & Policy-Compliant: Must have a strong ethical foundation and be committed to following organizational policies and maintaining training standards.

Job Title: Manager Trainer GDS Location: Jaipur Industry: BPO / Travel Process Experience Required: Minimum 5+ years (GDS domain BPO/Travel industry only) Notice Period: Immediate joiners only Job Summary: We are hiring a seasoned Training Manager with strong expertise in the GDS domain to lead training initiatives for our travel process in Jaipur . The ideal candidate must have hands-on experience in designing, delivering, and managing training programs specific to GDS platforms within the BPO or travel industry. Key Responsibilities: Design and deliver effective training programs on GDS platforms (Amadeus, Sabre, Galileo, etc.) Manage end-to-end new hire training and refresher modules for the travel process Evaluate training effectiveness and modify programs as needed to improve results Collaborate with operations and quality teams to identify training needs Ensure training content is up to date and aligned with process/client requirements Coach and mentor trainers and ensure adherence to training SLAs and TATs Prepare regular reports and dashboards to track training outcomes and performance Key Requirements: Minimum 5+ years of experience in the GDS domain , with at least 2 years in a training managerial role In-depth knowledge of at least one major GDS system (Amadeus, Galileo, or Sabre) Strong facilitation, coaching, and stakeholder management skills Must be comfortable working in night shifts Must be willing to work 6 days a week Immediate joiners only Work Type: Full-time Shift: Night Shift Working Days: 6 Days (Weekends rotational) To apply Shoot your resume to: milena.david@transcom.com

We are looking for an experienced and enthusiastic Soft Skills Trainer to design and deliver engaging training sessions focused on interpersonal skills, communication, leadership, and workplace behavior. Role & responsibilities Conduct training needs assessments to identify gaps in soft skills across departments. Design, develop, and deliver interactive soft skills training modules (e.g., communication, teamwork, emotional intelligence, time management, adaptability, conflict resolution, customer service, etc.). Facilitate workshops, seminars, and one-on-one coaching sessions both online and offline. Collaborate with HR and department heads to align training programs with organizational goals. Evaluate training effectiveness through feedback, assessments, and performance metrics. Update training content periodically to ensure relevance and engagement. Mentor and support employees in their professional development journey. Stay updated on industry best practices, training trends, and new methodologies. Key Skills & Competencies: Exceptional verbal and written communication Empathy, active listening, and interpersonal awareness Public speaking and group facilitation Instructional design and presentation skills Ability to handle diverse learners and learning styles Preferred candidate profile 3+ years of experience as a trainer, facilitator, or coach (corporate training preferred) Certifications in soft skills training Experience with blended learning formats and virtual facilitation Interested candidates can send resume to bhavana_fedserv@federalbank.co.in

Job Description Position Title: Senior Manager - Learning & Development Department: Human Resources Location: Mastichak, Saran Reports To: HR- HEAD Job Summary: We are seeking a highly skilled and experienced Senior Manager - Learning & Development to join our dynamic Human Resources team at Akhand Jyoti Eye Hospital. The ideal candidate will be responsible for managing the full recruitment cycle for various hospital departments, ensuring that we attract, hire, and retain the best talent in the healthcare industry. This role requires a proactive approach, excellent communication skills, and a deep understanding of the healthcare sector's unique recruitment needs. Key Responsibilities: Training Program Development: Design and develop comprehensive training programs that align with the core values of the Akhand Jyoti Eye Hospital. Create training materials, including presentations, manuals, and online modules, that are engaging and effective. Identify and assess training needs through surveys, interviews with employees, and consultation with department heads. Monthly quality control indicators- Monitor and report monthly payroll and compliance metrics to ensure accuracy, timeliness, and adherence to statutory requirements. Address discrepancies proactively. Departmental NABH documentation- Maintain and regularly update documentation required under NABH standards related to HR processes, particularly in payroll, audit trails, and employee records. Identify training needs- Identify learning gaps related to payroll compliance, ESI, PF, income tax, and labor laws across departments; coordinate with L&D to organize relevant trainings. Facilitate all training, Induction, development program- Conduct onboarding sessions focused on salary structure, statutory deductions, and compliance requirements for new joiners. Support development programs for HR and finance teams. Grievance handling- Address employee grievances related to salary, deductions, reimbursements, and statutory benefits in a timely and professional manner, ensuring resolution in coordination with HODs. Report & Record Maintenance Training program- Ensure proper documentation and archiving of payroll records, challans, returns, statutory filings, and audit reports in accordance with legal and organizational requirements. Employee Satisfaction Survey- Collaborate with HR team to conduct and analyze payroll and benefits-related feedback as part of employee satisfaction surveys; recommend corrective actions where needed. Performance Evaluation- Provide payroll data to support the performance appraisal process, ensuring increments and promotions are implemented accurately and on time. Event Management- Coordinate and manage payroll-related communication during major organizational events like appraisals, bonuses, and annual increments. Monitoring the policy implementation- Ensure payroll-related policies (e.g., leave encashment, gratuity, attendance rules) are followed consistently and make recommendations for policy updates as per latest labor laws. Finalization of JD & KRA's, Privileging- Assist in preparing Job Descriptions and defining payroll & compliance-related Key Result Areas (KRAs) for HR/payroll team members. Privileging and Authorization Matrix Help define and implement authorization workflows for payroll inputs, expense approvals, and compliance filings. Recruitment Support (as and when required)- Collaborate with the recruitment team during onboarding to ensure timely employee code creation, salary fixation, and benefits enrolment. Implementation and Delivery: Coordinate and conduct training sessions, workshops, and seminars for various employee groups. Utilize a variety of instructional techniques and formats, such as simulations, team exercises, group discussions, and e learning. Ensure all training programs are delivered effectively and within the allocated budget and timeline. Evaluation and Improvement: Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. Make data-driven recommendations for continuous improvement of training programs and materials. Stay updated on the latest trends and best practices in learning and development. Employee Development: Support career development initiatives by identifying skill gaps and providing targeted training solutions. Foster a culture of continuous learning and professional development within the organization. Assist employees in developing individual development plans (IDPs) and career pathing. Collaboration and Communication: Work closely with HR colleagues and department heads to ensure training initiatives support organizational objectives. Communicate training schedules, objectives, and outcomes to all relevant stakeholders. Build and maintain relationships with external training providers and consultants. Qualifications: Education: MBA in Human Resources, Organizational Development, Education, or a related field. Master's degree or professional certification. Experience: Minimum of 8 years of experience in learning and development, with at least 2 years in a healthcare. Experience in the healthcare or hospital sector is highly desirable. Skills: Strong knowledge of adult learning principles, instructional design, and training methodologies. Proficiency in using learning management systems (LMS) and e-learning platforms. Excellent project management and organizational skills. Strong communication and presentation skills. Ability to analyze data and use it to drive training decisions. Competencies: Ability to work effectively with diverse groups and build strong working relationships. Strong problem-solving skills and attention to detail. Ability to manage multiple projects simultaneously and meet deadlines. Creative and innovative thinking with a proactive approach to learning and development. Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional development and career advancement. A supportive and collaborative work environment.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Training Lead – Manufacturing Experience Required: Minimum 8–10 years in Learning & Development/Training Management, preferably in a manufacturing or industrial environment. Key Responsibilities: Strategic Training Leadership Develop and execute an integrated training strategy for manufacturing aligned with organizational goals, quality standards, and skill enhancement. Collaborate with plant leadership, quality, safety, and operations teams to identify skill gaps and future competency needs. Ensure alignment of training outcomes with plant KPIs like productivity, safety, and quality. Drive end-to-end ownership of learning needs and outcomes for the manufacturing business. Training Needs Identification & Planning Conduct annual and quarterly training needs identification (TNI) using data from performance appraisals, skill audits, and line manager inputs. Design function-wise, role-based, and statutory training calendars for ECs (Executive Cadre), NECs (Non-Executive Cadre), and NAPs (Apprentices). Ensure training plans are implemented as per agreed timelines in close coordination with plant teams and the Central Academy. Program Design & Delivery Facilitate induction, safety, technical, behavioral, and leadership development programs. Engage internal SMEs and external vendors to deliver high-impact programs. Develop and deliver comprehensive training modules using multiple formats (classroom, e-learning, hands-on, simulations). Work closely with the Central Academy—including technical, functional, and behavioral teams—for program design and delivery. Training Operations & Evaluation Track training delivery, attendance, and effectiveness through robust LMS and MIS systems. Monitor training ROI through feedback, assessments, productivity improvement metrics, and line manager reviews. Ensure 100% compliance with statutory and ISO training requirements. Vendor & Resource Management Liaise with training vendors, skill development bodies, and government partners (if applicable). Manage training budgets, infrastructure, tools, and manpower required for delivery. Lead and provide direction to manufacturing plant-level training teams, ensuring consistent program execution across sites. Educational Qualifications: Bachelor’s degree in Engineering, HR, Education, or related field. Advanced certifications in L&D, Instructional Design, or Talent Development preferred. Responsibilities • Evaluate employees and identify weaknesses • Identify training needs according to needs • Based on research, plan and implement training programs that will prepare employees for the next step of their career paths • Build quarterly and annual training program • Present all the technical and supply training requirements • Encourage employees for training • Track employee success and progress • Manage the production of program marketing material in collaboration with marketing team • Communicate all the training programs on a timely basis • Have a program announcement marketing strategy • Prepare and deliver training courses • Prepare and present reports on training program KPI's