517 Training Delivery Jobs - Page 7

Key Responsibilities : Training Delivery : Facilitate training sessions for new hires and ongoing training for existing employees, focusing on processes, systems, and best practices. Process Documentation : Develop, update, and maintain comprehensive training materials, process manuals, and presentations to ensure clarity and accuracy. Needs Assessment : Collaborate with team leads, managers, and department heads to identify training needs and ensure programs are aligned with organizational goals. Assessment & Feedback : Evaluate employee performance through assessments, quizzes, and practical exercises to ensure they meet proficiency standards. On-the-job Training : Provide hands-on training and support to employees in real-time situations to reinforce learning. Continuous Improvement : Gather feedback from trainees and managers to improve training methods, materials, and overall process efficiency. Process Standardization : Ensure all employees are trained on standard operating procedures (SOPs) and that processes are consistently followed across teams. Reporting : Track and report on training progress, completion rates, and the impact of training programs on employee performance. Troubleshooting & Support : Offer ongoing support and coaching to help employees resolve any difficulties with the processes after training. Key Skills & Qualifications : Educational Requirements : Bachelors degree in [relevant field], or equivalent practical experience. Experience : Proven experience in training, process development, or a related field (typically 2+ years). Process Knowledge : Strong understanding of the processes within the department or organization, including familiarity with industry standards and best practices. Communication Skills : Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and effectively. Presentation Skills : Ability to present to a group, facilitate discussions, and engage employees in learning activities. Analytical Skills : Ability to assess training needs, evaluate performance, and provide feedback for improvement. Technical Skills : Familiarity with training software, learning management systems (LMS), and Microsoft Office Suite (Word, PowerPoint, Excel). Adaptability : Comfortable working in a fast-paced environment and adapting training methods as per evolving needs.

Location: Pune, Maharashtra, India. Job ID: 82091. We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally.. Join us as a. Technical Trainer. Your Main Responsibilities. The Technical Trainer creates added value through the preparation, planning and execution of technical training courses according to the KG technical training plan.. Key Responsibilities Include. Train employees according to the courses assigned in the technical training plan.. Develop new technical training courses as requested by the KG business needs.. Adapt Corporate technical training courses to local needs.. Support the Technical Certification program.. Maintain and update the training management systems.. What You Bring. For the Technical Trainer position, Schindler seeks people with:. Expertise. Desired technical or training experience for at least five to seven years.. Knowledge and Skills. Desired elevator and escalator products & process knowledge, Training skills, Communication skills, Time Management skills, IT skills, English skills.. Education. BE in Engineering. What’s in it for you?. Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.. We Elevate Your Career. Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.. Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.. At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.. Show more Show less

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,000 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2 s Spring 2025 Report. Learn how to optimize your digital products and business at amplitude.com . As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners. Amplitude s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive. About The Role & Team Amplitude s mission is to be the operating system for digital business. We empower organizations to understand digital customer behavior and answer the question: Where should we place our digital bets to maximize growth? We approach challenges with humility, ownership, and a growth mindset, striving to improve ourselves, each other, and the value we bring to our customers and partners. Are you passionate about helping others learn and adopt new tools? Do you thrive in dynamic, creative environments? Amplitude s Customer Education team is seeking a Senior Technical Trainer to enable our customers to maximize the value of Amplitude s products. Youll join a small yet impactful team shaping the way customers achieve success and contribute directly to Amplitude s growth. As a Senior Technical Trainer on our team, you will: Deliver engaging training sessions: Facilitate training in various formats including live virtual sessions, in-person workshops, and recorded/asynchronous sessions for customers, partners, and internal teams. Tailor learning experiences : Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users. Master Amplitude s products: Develop deep expertise across Amplitude s growing product suite including Analytics, Session Replay, Experimentation, and Guides & Surveys to answer customer questions and guide them effectively. Collaborate globally : Partner with the global Education team to shape training content and share insights from live engagements. Support internal enablement : Provide product training for Amplitude team members as needed. Work cross-functionally : Partner with customer-facing teams and account stakeholders to ensure a seamless training experience. Support and enable regional services partners to deliver Amplitude training as part of their engagements (e.g., Implementation Bootcamps, Train-the-Trainer programs and consultative coaching). Youll be a great addition to the team if you have: Have excellent communication and presentation skills with the ability to explain complex concepts clearly. Are dynamic and enthusiastic , building strong interpersonal connections. Have a knack for self-directed learning and thrive in analytical problem-solving. Can prioritize effectively , managing multiple projects and tasks simultaneously. Are organized, methodical, and detail-oriented. Bring 2-3 years of experience delivering training , preferably in a SaaS environment. Have hands-on experience or familiarity with product analytics platforms, and a strong understanding of customer behavior analytics. Can travel 50-60% within the APJ and EMEA region, with occasional global travel for team offsites or company events.. Additional skills desired: API Configuration SQL Google Analytics Google Tag manager By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice . Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @ amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article . Please exercise caution and cease communications if something feels suspicious about your interactions.

Delivery and Operations Executive Location : Lavelle Road, Bangalore Salary : Up to 4.5 LPA Experience : Minimum 2 years Notice Period : Immediate joiners preferred Job Overview We are looking for a Delivery and Operations Executive to join our Learning Services team. The ideal candidate will be responsible for managing end-to-end operations related to training delivery across various technologies. This includes coordination with internal teams, vendors, subject matter experts, and clients. The role demands excellent communication, organization, and multitasking skills. Key Roles & Responsibilities Training Operations : Plan and organize end-to-end training and development operations. Instructor Sourcing : Identify and source instructor/SME profiles as per client requirements. Client Interaction : Participate in client calls to understand training expectations and propose suitable profiles and learning solutions. Program Management : Design training programs with SMEs including timelines, budget, and execution mode. Stakeholder Coordination : Collaborate with internal teams (Sales, Finance, Travel Desk) and vendors to ensure smooth delivery. Scheduling & Follow-up : Handle meeting schedules and post-training follow-ups to gather necessary data. Vendor Management : Identify and manage a pool of training vendors. Process Improvement : Identify process gaps and recommend improvements using existing tools and techniques. Reporting : Maintain detailed monthly reports categorized by technology and manage timesheets. Internal Alignment : Engage with Business Heads and delivery teams to align processes and achieve business objectives. Qualifications & Skills Bachelor s degree with relevant corporate experience Minimum 2 years of experience in training delivery/learning operations (3+ years preferred) Exposure to sales, delivery, and operations processes Experience in vendor management and data maintenance Strong organizational and analytical skills Excellent verbal and written communication Collaborative mindset with a high degree of professionalism and confidentiality Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Job Location: Bangalore

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.. Working with people in over 200 countries and territories, we are on the ground in the more than 100 countries.. We connect. We inspire.. Role Purpose. To learn and deliver optimum customer service and operational activities for IELTS Online exams using various tools and applications. As a trainee the person is responsible to learn the techniques of service delivery / customer Services and apply the learning by delivering transactions. The transactions include interaction with test takers/candidates to address their queries along with managing operational tasks using applications / information to ensure all exams are conducted on time with efficiency and effectiveness.. This role is expected to develop capabilities to act as the Operations/ Customer Services executive in IELTS online process. On Successful completion of the 12 months training period, the management trainee can apply for Fixed term Executive role in the process.. Main Accountabilities. This role involves being the first point of contact for customer-related inquiries and transactions for IELTS online exams. You will guide potential candidates through the registration process, explain the features of the IELTS online exam, and handle refunds, transfers, and cancellations. Your goal will be to provide customers with information and resolve their queries effectively.. You will be responsible for creating accounts and cases on Salesforce, updating necessary data sheets, and maintaining the British Council's quality standards in every customer interaction. Managing candidate and customer complaints by providing appropriate solutions within the time limits and following up to ensure resolution is also part of your role.. In operations, you will manage the three key steps of the customer journey: pre-test, test day management, and post-test activities, as defined in process maps. You will ensure timely reports related to the customer journey are maintained and reconciled regularly. Effective management of various operational processes, such as examiner planning, test day support, candidate reconciliation on test day, and timely declaration of results, is crucial.. You must read, understand, and comply with information security policies, and raise incidents or report noncompliance when observed. Adherence to organizational policies, such as the code of conduct and IT policy, is essential. You should be able to manage tasks for multiple processes simultaneously and adapt quickly to different IT systems. Proficiency in Microsoft Office, especially Excel and Outlook, is required.. Good interpersonal and communication skills are necessary, along with versatility and a willingness to help others, even if it falls outside your job description. We seek a motivated, self-starting individual eager to learn and develop as the role expands. Operations and Customer Services operate in multiple shifts and 24/7 operations, with any two days off in a calendar week, which may not necessarily be on weekends.. Placement for this role is based on a comprehensive certification process and clearance of background checks. The role demands cross-working between various customer services and operational processes for effective delivery.. Qualification And Experience. 0-1 years of work experience.. Meet English language proficiency at a minimum level of IELTS band 7 or equivalent internationally recognised qualification (BCMS/Vendor will arrange for language proficiency and certification test)communication skills will also be judged in the voice and accent assessment round.. Typing Speed minimum 35 WPM.. Basic MS Excel knowledge of using formulas (vlookup, hlookup, conditional formatting and pivot table)Excel workbook to be shared separately.. Important Information. Pay Band: 3/J. Country/Location: Noida, Uttar Pradesh. Department: Exams. Contract Type: Fixed term contract (1 year). Closing Date: 15 June 2025, Sunday. Condition Of Employment. This position is open only to freshers or candidates with 0–1 year of experience. It is a PB3 level role with a fixed compensation of INR 2.73 LPA. Kindly note that the salary is non-negotiable.. Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential. Locally Recruited. Applications are welcomed from candidates in Noida, Uttar Pradesh with a natural right to work. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.. A connected and trusted UK in a more connected and trusted world.. Equality , Diversity, and Inclusion (EDI) Statement. The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.. The British Council is committed to safeguarding children, young people and adults who we work with.. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.. If you have any problems with your application please email askhr@britishcouncil.org. Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.. Show more Show less

Apply Now. Job Title. Manager II Training. Job Description. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.. Role And Key Responsibilities. Responsible for managing the training function End to End for multiple LOBs / Sites / Locations within the process. Plan, observe and ensure Trainer Development using effective methods such as classroom training, observations, demonstrations, on-the-job training, meetings, mentoring and workshops. Aligning Trainers’ roster weekly to provide maximum coverage for tasks such as New Hires transaction monitoring, coaching completion and Refresher Trainings. Assess Trainers’ facilitation skills during classroom training sessions and provide feedback. Govern Trainer calibration sessions on product knowledge. Supervise training team through regular team reviews on performance (such as upskilling targets, throughput, first pass, refresher training coverage). Conduct monthly one-on-one feedback sessions with Trainers. Manage new hire and team’s early warning system and retention. Support trainers during Nesting phase and ensure all the activities are performed as per the standard process and procedure. Drive monthly knowledge checks and refresher training completion basis TNA (training need analysis) and publish refresher completion reports with pre / post performance to show any improvement. Collect Data and perform analysis and RCA on metrics and publish reports accordingly. Training Performance Management. Training Reporting and Analysis. Process Improvement Projects. Engage self and team members in learning / upskilling, create succession plans and ensure continuous development of team members. Key Skills And Knowledge. Knows, understands, and appropriately applies technical / soft skills, methods and processes required for the role.. Keeps current with new and (or) updated program information, trends, and development in the field. Must be a confident communicator and presenter.. Strong writing, editing and professional publishing skills are essential, including ability to present concepts verbally.. Ability to facilitate classroom training sessions. Ability to engage participants while in training. Ability to ask the right questions to gauge learners / participants. Ability to present information using MS Word, PPT, Excel. Ability to coach individuals to bring positivity and motivate to perform even better. Embed Concentrix culture through coaching / mentoring. Ability to interpret and analyze data and read inferences for planning and decision-making purposes. Educational qualification: Graduation. Disclaimer: -. 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'. Location:. IND Hyderabad Unit No. 601 6th Flr Maximus Building 2A Mindspace. Language Requirements. Time Type:. Full time. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. Apply Now. Show more Show less

About Us. TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO.. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.. Show more Show less

Role & responsibilities Design and execute learning and development (L&D) strategies aligned with organizational goals. Develop and implement training programs to enhance employee skills, knowledge, and performance. Identify learning needs through assessments, feedback, and performance analysis. Create engaging training content using various methodologies, including e-learning, workshops, and on-the-job training. Facilitate leadership development programs and succession planning initiatives. Monitor and evaluate the effectiveness of training programs using key performance indicators. Collaborate with department heads to ensure training aligns with business objectives. Stay updated on industry trends, best practices, and technological advancements in L&D. Manage learning platforms, training records, and compliance requirements. Foster a culture of continuous learning and employee development. Ensure compliance with company policies, regulatory guidelines, and data security measures. Develop and manage the L&D budget, ensuring cost-effective training solutions. Provide coaching and mentorship to employees for career growth and professional development.

Safety Consultant/Trainer to be based at our corporate office in Surat, Gujarat This individual will play a pivotal role in ensuring safety compliance, audits, and training across various customer sites, both in India and overseas. When at the Surat office, they'll be responsible for document development, creating presentations, and generating reports. Position: In-house Safety Consultants engage on a variety of roles (Safety Trainer, Auditor, and Consultant) Location: Corporate Office, Surat About COREEHS: COREEHS/AEECPL, a globally renowned Safety Management Consulting Company active for last 16 years, is at the forefront of implementing robust safety standards in various industries. Key Responsibilities: Travel Readiness: Willingness and availability to travel to customer sites across PAN India and overseas as per project requirements. Conduct safety training sessions, audits, handholding, coaching, and other related activities at customer sites. Training Delivery: Design, develop, and deliver safety training programs for employees at various levels. Ensure compliance with relevant safety standards and regulations. Deliver Various Safety Training Topics, like Scaffolding Safety, Rigging , Material Handling, Electrical Safety, BBS, etc. Audit and Compliance: Conduct thorough safety audits at customer sites to identify potential hazards and compliance issues. Provide recommendations and corrective actions to rectify non-compliance. Document Development: Create and maintain safety documents, including policies, procedures, manuals, and guidelines. Develop training materials, presentations, and reports. Reporting: Generate regular reports on safety performance, incidents, near-misses, and compliance status. Analyze data and provide insights for continuous improvement. Coaching and Handholding: Provide one-on-one coaching and guidance to employees on safety best practices. Offer support to ensure proper implementation of safety measures. Continuous Learning: Stay updated with the latest safety regulations, best practices, and industry trends. Qualifications and skills: Pref. Bachelor's degree in safety management, occupational health and safety, or a related field. Relevant certifications in safety management (e.g., NEBOSH, OSHA, ISO 45001) Proven experience in safety consulting and training roles, preferably in a multi-location or international setting. Strong knowledge of safety regulations and compliance standards. Excellent communication and presentation skills. Proficiency in document development (MS Office Suite, PowerPoint, etc.). Analytical mindset for data interpretation and reporting. Minimum of 10 years of experience in safety management within the construction or operation industries, with at least 3 years in a training role. Demonstrated ability to lead and manage teams. Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization and external stakeholders. Proficiency in safety management software and Microsoft Office Suite. Personal Attributes: Proactive and self-motivated with a strong sense of responsibility. Adaptability and willingness to travel frequently Strong problem-solving skills and attention to detail Ability to work independently as well as in a team. Interested candidates who can join immediately will be given preference. submit CV via WhatsApp or call at 6355865906 / 6355910839

Onboarding, product training, Selling Skills Training and managerial skills training for new and existing Medical representatives and managers. We are seeking individuals with a sales, managerial or marketing experience with passion for training.

Job Responsibilities: Significant responsibility is to provide training sessions and make presentations to teachers, principals, and academic trainers (online as well as willing to travel). Responsible for designing and developing the curriculum. Should be involved in the creation, curation, review, quality control, and validation of developed content.

English with Social Science-Academic Trainer Job Responsibilities: Significant responsibility is to provide training sessions and make presentations to teachers, principals, and academic trainers (online as well as willing to travel). Responsible for designing and developing the curriculum. Should be involved in the creation, curation, review, quality control, and validation of developed content. Qualifications/ Preferred candidate skills: Bachelor's degree in Arts. Should have at least 1 year of teaching experience in both the subjects i.e. English & Social Science. Excellent command of the English language, both written and verbal. Strong interpersonal skills and the ability to engage and motivate learners effectively. Travelling is MUST to different locations for training assignments.

Roles and Responsibilities: Responsible for designing and developing the curriculum for Pre-primary Language. Should be involved in the creation, curation, review, quality control, and validation of developed content. Responsible for giving training sessions and making presentations to teachers, principals, and academic trainers (online as well as willing to travel). Desired Candidate Profile Should have at least 1 year of training in the pre-primary Language, or School teachers with at least 1 year of teaching experience in pre-primary. Excellent command of the English language, both written and verbal. Strong interpersonal skills and the ability to engage and motivate learners effectively. Travelling is MUST to different locations for training assignments. Important Note Its a travelling Profile and visiting to the schools on the base of requirement

Job Responsibilities: Significant responsibility is to provide training sessions and make presentations to teachers, principals, and academic trainers (online as well as willing to travel). Responsible for designing and developing the curriculum. Should be involved in the creation, curation, review, quality control, and validation of developed content. Qualifications / Preferred candidate skills: Bachelor's degree in any respective subject. Should have at least 3 years of teaching/training experience in Pre-Primary. Excellent command of the English language, both written and verbal. Strong interpersonal skills and the ability to engage and motivate learners effectively. Flexibility and willingness to travel to different locations for training assignments.

We are looking for a Revenue Enablement Manager to develop and deliver effective enablement programs, collaborate with stakeholders, and deliver training to empower the Integrated Customer Growth (ICG) team to achieve their goals. The ideal candidate will have a strong track record of success in sales, product and technical enablement, with experience in delivering training, developing content, optimizing sales processes, and in direct selling roles. Additionally, the ideal candidate will have extremely strong delivery skills, both in-person and virtually, as we'll as the ability to think strategically and develop innovative solutions to improve sales performance. Key responsibilities include: Focus on SMB-EX Enablement: Drive specialized training and enablement programs focused on equipping SMB-EX teams with deep knowledge of our IT products and how to position their value effectively. Onboarding Excellence: Develop and execute a comprehensive onboarding program to ensure new hires are quickly ramped up and equipped with the skills and knowledge to deliver impactful results. Design and Deliver Training Programs: Create and execute engaging, informative sales training sessions both in-person and virtual that align with our sales strategy and goals. Collaborate Across Teams: Partner with marketing, product, and enablement teams to develop high-quality collateral, presentations, and playbooks that communicate product value and sales messaging effectively. Engage with Sales Teams: Maintain regular communication with ICG to gather feedback, assess needs, and ensure enablement programs evolve with team requirements. Customized Plans for Sales Leadership: Collaborate with sales leadership to identify training needs and create tailored plans that empower managers to coach and lead effectively. Ongoing Manager Support: Provide tools, resources, and strategies to ensure sales managers can reinforce best practices, drive performance, and address development needs. Continuous Improvement: Assess training effectiveness through metrics and feedback, implementing improvements to enhance program impact. Qualifications Bachelor s degree in business, marketing, or a related field; additional certifications in training and development are a plus. 5-8 years of combined experience in enablement and sales, preferably in a technology or SaaS company. Extremely strong delivery skills, both in-person and virtually Excellent communication and interpersonal skills Ability to stay organized and manage multiple projects simultaneously Strong analytical and problem-solving skills Ability to work independently and collaboratively in a fast-paced environment. A proactive and adaptable mindset with a commitment to continuous improvement.

Soft skill training is a comprehensive process that involves teaching, analyzing, and developing professionals of all levels in order to better strengthen their core personality traits and competencies. Skilled and experienced soft skill trainers help their trainees learn, apply and improve their interpersonal, problem-solving, communication, and leadership capabilities. Responsibilities Design and deliver training programs Help employees develop their soft skills Help employees build self-confidence Create an effective learning environment Maintain records and documentation Use activity-based teaching methods Analyzing and reporting on the efficiency of the training programs Analyzing and evaluating the trainer programs to make sure they are consistent with the curriculum Researching and monitoring the latest industry trends in soft skills training Skills and qualifications Strong communication and interpersonal skills Ability to educate others Ability to improve functional and social capabilities Knowledge of soft skills like communication, teamwork, and problem-solving Ability to help employees back their hard skills with behavioral skills Experience in developing and delivering training content Excellent problem-solving and organizational capabilities

He is responsible for designing, delivering, and managing training programs that elevate employee skills, knowledge, and compliance within the food and beverage industry. This role ensures all staff members, including front-of-house, back-of-house, and management, are equipped to provide exceptional service, maintain food safety standards, and support operational excellence. He collaborates closely with management to align training initiatives with business goals and regulatory requirements. Key Responsibilities: Training Program Design and Development: Assess training needs across all departments, including kitchen staff, servers, bartenders, and management. Develop training materials focused on food safety, customer service, menu knowledge, operational procedures, and industry best practices. Customize training content for new hires, seasonal employees, and long-term staff. Training Delivery: Conduct onboarding sessions for new employees, emphasizing company values, policies, and standards. Facilitate workshops and hands-on training sessions for skills development, including service techniques, culinary skills, and health & safety practices. Introduce e-learning modules and ensure accessibility for all team members. Compliance and Standards: Ensure all staff adhere to food safety regulations, hygiene standards, and alcohol service laws. Conduct regular training updates based on changes in laws, industry regulations, and company policies. Oversee certifications such as Food Handlers or ServSafe, ensuring timely renewals. Performance Evaluation and Improvement: Evaluate the effectiveness of training programs through employee feedback, assessments, and operational performance metrics. Identify knowledge or skill gaps and implement corrective training. Provide ongoing coaching to employees and supervisors to sustain learning outcomes. Collaboration and Coordination: Work closely with department heads and supervisors to identify training priorities and support operational goals. Partner with external training providers, industry experts, and certification bodies as needed. Organize cross-training opportunities to enhance team flexibility and versatility. Team Leadership and Management: Lead a team of trainers and allocate resources efficiently. Manage training budgets, schedules, and resources. Foster a culture of continuous improvement and learning across all locations or outlets. Qualifications and Requirements: Education: Bachelors degree in Hospitality Management, Human Resources, Education, or a related field. Experience: Minimum 5 years of experience in training and development, preferably in the food and beverage or hospitality industry. Hands-on experience in food safety, service standards, and restaurant operations is highly desirable. Skills and Competencies: In-depth knowledge of food safety regulations and hospitality service standards. Exceptional communication and presentation skills. Strong organizational and project management abilities. Proficiency in training tools, LMS, and e-learning platforms. Ability inspire and motivate a diverse workforce.

You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, you will be part of our continuously growing number of 38,000 professionals from over 61 global delivery centers around the globe. As a Director for Training, you will be responsible for the end-to-end training delivery across Sutherland. You are also expected to: Role & responsibilities Create, facilitate and / or revise training materials and documents to equip staff with necessary skills and knowledge. Build a Global Framework for Collections that can be implemented across various Geos. Oversee performance goals and the alignment of training programs across Collection accounts. Establish and maintain communication with clients and / or team members: understand needs, resolve issues, and meet expectations. Oversee new hire, progression, and enhancement training; provide feedback and implement appropriate solutions. Conduct and lead detailed gaps and need analysis and post training assessments; contribute and participate in all growth and improvement initiatives. Initiate, co-ordinate, execute and follow up on all training activities within Collections. Evaluate the effectiveness and relevance of training materials and make appropriate curriculum changes or recommended changes. Ensure all evaluation procedures and other job aids to ensure new and existing employees can perform required job duties. Provide support and development of trainers / training managers on a regular basis. Assist in the creation, implementation and facilitation of a training plan and any other learning initiatives. Work closely with Service Delivery and Customer Experience to identify and implement training initiatives to improve performance. Participate in Client Interaction, directly communicates and partner with client training and operational vendor managers. Perform other related duties and assignments as required and assigned by Training AVP. Keep management updated: Relay important information in the form of timely and accurate reports. Initiate, co-ordinate, execute and follow-up on all training activities within F&A Identify need for training content and update training materials to make them aligned to the needs of the organization. Conduct training and development programs for all team members on a regular basis. Work closely with Service Delivery and Customer Experience to identify and implement training initiatives to improve performance. Participate in client interaction (include effective curriculum feedback and client visits) Perform other related duties and assignments as required and as assigned by Training Leadership. Our most successful candidates will have: Bachelor's Degree 13+ years of work experience in collections with 3 years in a Training Director capacity TTT or other training, coaching, or mentoring certifications a plus Experience in Outsourcing B2C Collections framework in a Director Capacity Excellent leadership and people skills Excellent communication skills and public speaking. US Banking / Fintech experience Customer Oriented approach in managing communications and issues. Able to be pro-active in developing trust and professional rapport with employees and team members; work as a team player. Familiar with traditional and modern training methods (coaching, classroom training, virtual training, e-learning, workshops) Able to plan, multi-task and manage time effectively. Able to be strategic in developing solutions and process improvements. Strong writing and record keeping ability for reports and training manuals

Job Details: Extensive experience in delivering and developing programs across all talent development products, Leadership, Sustainability, Professional Skills, Onboarding, Performance Cycle, etc. including all levels (management, HR, employees). Facilitate expert training with an application of adult learning theories, JLLs brand/learning standards and contemporary approaches to driving true behavioral changes. Facilitate training both virtual via webinar training and in-person, ensuring a fantastic employee experience; regional travel may be required 5-15%, depending on business needs and budget availability. Create, design, and update training content, incorporating best practices in adult learning theory. Apply knowledge of talent & development subject areas (i.e., performance management, careers, leadership, sustainability, etc.) to facilitate meaningful discussions. Maintain outstanding delivery standards in accordance with NPS (Net Promoter Score) metrics, qualitative feedback and team-based evaluations. Broaden or deepen business knowledge, technical or professional expertise as appropriate. Advanced cross-cultural competence and the ability to adapt communication styles to diverse, global audiences Strong business acumen and the ability to align L&D initiatives with strategic business objectives Stay updated with industry trends and best practices in leadership and professional development, innovative approaches, tools and techniques in training and development. Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes. Support team members, colleagues and peers with ad hoc facilitation efforts when needed. Key Skills: Advancedexperienceindesigningandfacilitatingsoftskillstrainingprograms,withafocuson leadership,and professional development(mayincludeinstructor-led,virtualinstructional-led,e- learning, and blended learning solutions). Expert knowledgeindesigningengagingandimpactfultraining,usingdifferenttechnological platforms including PowerPoint, Articulate, etc. Excellentpresentationandfacilitationskills,withtheabilitytoengagediverseaudiences. Excellentcross-culturalcompetenceandabilitytoadjuststylesofcommunicatingtovaryingsituationsto ensure an inclusive environment. Excellentadaptabilityindesigningdeliveringtrainingprogramstomeetthevaryingneedsand preferencesofglobalaudiences.Tailoringapproachbasedontheuniquerequirementsofeachregion or country. Strongknowledgeofadultlearningprinciplesandinstructionaldesignmethodologies. Proficiencyincreatingandupdatingtrainingcontentusingavarietyofdigitaltools. Excellentorganizationalskillswithastarterfinishermentalitywithacuteattentiontodetail. Stronglisteningandcommunicatinginaneffectivemanner;providingregularupdatesonprogress againststrategicagenda,includingkeyaccomplishments,challengesandsupportneeded;managing expectations proactively to ensure customer delight. Strongprojectmanagementskillsthatcandeliversolutionsagainstagreeduponprojecttimelinesthat achievedesiredoutcomesandprovideagreatlearnerexperience.ExperiencewithAsana(project management tool) preferred. Skilledinvalidatingrequestsanddesignsolutionswithaglobalmindsettoalignworkwiththe global L&D strategy. Key Technical Skills: Advanced proficiency in virtual training platforms, remote collaboration tools, learning management systems, and content authoring tools. Expert-level MS Office and SharePoint skills. Bachelor's degree or learning and development certification preferred : bachelors or masters degree preferred in Education, Training and Development, Human Resources, or related field. Advanced L&D certifications such as Certified Professional in Learning and Performance (CPLP) or equivalent strongly preferred.

Background/ Context : We are looking for an experienced L&D and Training Delivery Manager to lead and manage learning initiatives for front to mid management (associates, managers, and up to DGM) across Airport Corporate HO and assets. The ideal candidate will have expertise in behavioral skills training & management, data analytics and reporting, stakeholder and vendor management , ensuring seamless execution of training programs across multiple locations. Candidate Profile: Education: Any Graduate. Experience: Over-all minimum 3+ years of experience with minimum 2+ years into training delivery & management domain and handling mid-management training on soft/behavioral skills . Functional Skills: Training Management: Familiar with Planning, scheduling, and executing training, TNI/TNA, and Reporting within defined timelines and budgets. Training Delivery: Proven ability to deliver effective soft/behavioral skills training up to mid-management. Analytical Skills: Ability to analyze functional data, track progress, and create actionable insights. Tech Savvy: Proficient in digital tools, LMS platforms, virtual training tools, and data analytics and reporting (Excel, PowerPoint) with ability to quickly learn, master new software tools & features. Soft Skills: Strong communication, facilitation, and stakeholder management abilities. Flexibility: Willingness to travel as required. Desired Attributes : Interpersonal Skills, Industry Knowledge, Adaptability, Innovative Thinking, Stakeholder Management, Attention to Detail, Resilience: and Continuous Learning. Key Responsibility Areas: Training: Assessing Training Needs, Planning, Scheduling, Timely Execution, Training Delivery & Management. Design and delivery of Behavioral / Managerial Development programs Stakeholder & Vendor Management: Collaborate with function heads, senior managers, and business leaders to align training needs with organizational goals. Handle vendor coordination for outsourced training programs (soft, technical and functional). Track and manage training budgets/costs. Training Data, Analytics & Reporting: Maintain and analyze training data using Advanced Excel/Google Sheets to track effectiveness and necessary indicators. Develop insightful reports, dashboards, and presentations (PPTs) for le adership review. Provide data-driven recommendations to improve training outcomes.

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ swapnil.gupta@igtsolutions.com(7042379178)

Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Should have good communication skills in English Should have managed a group of Trainers To motivate, develop and mentor team members in a dynamically changing environment Managed group of Process Trainers and Nesting Trainers Ability to plan training & refresher session based on impacted KPIs Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Able to design and update content on daily/weekly/monthly basis Must be able to draft & execute Achievement driven Incentive/Additional Incentive plans for the team Ability to drive the Training & Quality teams, by providing inputs - to eventually improve the floor's performance Ability to prepare & present SLA/KPI & other Metric driven Dashboards/Reports for Internal & External reviews Should be able to lead Governance/Escalations calls with the Client Should possess experience into international Chat/Voice process, preferable Telcom experience Excellent Communication skills Experience largely in Telecom Processes 2 years Chat and Sales experience preferred. Experience with technologies and best practices for instructional manuals and teaching platforms Good interpersonal skills and communication with all levels of management Able to multitask, prioritize, and manage the team Leadership, team building, and management skills Review Content for various training courses Good command over spoken and written English Candidate should be ready to work in a 24*7 environment Persuasive Speaking Skills- Able to understand customers’ needs and to add value to clients Highly energetic and self-motivated- Able to keep himself with a positive attitude despite customer’s objections

Blend InfoTech is looking for Data Warehousing Trainer to join our dynamic team and embark on a rewarding career journey As a Data Warehousing Trainer, you will be responsible for designing, developing, and delivering training programs related to data warehousing concepts, tools, and technologies Your primary goal is to impart knowledge and skills to individuals or groups within an organization, enabling them to effectively utilize data warehousing solutions for better decision-making and business intelligence Key Responsibilities: Curriculum Development:Create comprehensive training materials, including presentations, hands-on exercises, and documentation, covering various aspects of data warehousing such as data modeling, ETL processes, data integration, and reporting Training Program Delivery:Conduct engaging and informative training sessions for diverse audiences, including data analysts, developers, business analysts, and other stakeholders Utilize various teaching methodologies to accommodate different learning styles and levels of expertise Hands-On Workshops:Organize and facilitate hands-on workshops to provide participants with practical experience in working with data warehousing tools and technologies Technology Expertise:Stay up-to-date with the latest trends and advancements in data warehousing technologies, tools, and best practices Share industry insights and real-world examples to enhance the relevance and applicability of the training content Assessment and Feedback:Develop assessment tools to measure the effectiveness of training programs Provide constructive feedback to participants and identify areas for improvement Customized Training Solutions:Collaborate with stakeholders to understand specific organizational needs and tailor training programs accordingly Design and deliver customized training solutions for specific projects or departments Documentation:Create and maintain documentation for training programs, including training schedules, materials, and participant records Collaboration:Work closely with other trainers, subject matter experts, and relevant stakeholders to ensure the alignment of training programs with organizational goals

Youll join us in the Compliance team, supporting the development and implementation of compliance programs for Lloyds Technology Centre, India (LTC) Job Description Job Title: Compliance Associate Grade: C Country: India Location: Hyderabad Lloyds Technology Centre, Hyderabad, India About Us: Our new technology centre in Hyderabad is home to highly skilled technology and data specialists who drive our transformation and deliver great outcomes for our customers. Our office is situated in a sought-after location with easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance. Working with us means being part of our aspirational and transformative journey of redefining the fintech landscape while building an organisation that welcomes all. We re committed to providing an exceptional employee experience through our policies, practices, and development opportunities to support you in achieving your potential. Opportunity to be a part of a mission; shaping finance as a force for good - Our mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good. We play a key part in delivering this and are guided by our values in shaping the way we work and make decisions. This creates an environment where colleagues love to work and can make a positive impact. Range of exclusive benefits and rewards - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and the impact you create. We strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success. Career elevating opportunities - You will be empowered to take charge of your career journey through personalized career mentorship from experienced mentors, leadership development programs, and stretch assignments. You will be able to access opportunities for continuous learning and exposure to new experiences through job shadowing and cross-functional collaboration on projects. Future skill building opportunities - We are committed to helping you achieve your personal and professional aspirations. You will have access to role-specific learning pathways & training, targeted accelerated development programs, and professional certifications & qualifications. Inclusive and diverse workplace - You will be part of an inclusive workplace where everyone feels valued, respected, and empowered. We embrace and celebrate diversity at every level of our workforce, valuing and respecting you for your unique identity. What you ll do: Youll join us in the Compliance team, supporting the development and implementation of compliance programs for Lloyds Technology Centre, India (LTC). Key Responsibilities: Assist in developing, implementing, and updating compliance policies and procedures to ensure adherence to all applicable laws, regulations, and industry standards. Conduct regular compliance audits and assessments to identify areas of risk or non-compliance and recommend corrective actions. Provide guidance and training to employees on compliance-related matters, including regulatory requirements and ethical standards. Collaborate with internal stakeholders, such as legal, finance, and operations teams, to address compliance issues and develop effective solutions. Stay informed about changes in relevant laws, regulations, and industry best practices and ensure that the companys compliance efforts are up to date. Investigate and respond to reports of potential compliance violations, including conducting interviews and gathering evidence as necessary. Prepare and submit reports to regulatory agencies as required, ensuring accuracy and timeliness. Maintain documentation and records related to compliance activities, including audit findings, remediation efforts, and training initiatives. What you ll need: Fresh graduate with an LLB degree. Basic knowledge of relevant laws, regulations, and industry standards, such as labour laws, tax laws, etc., in the India jurisdiction. Excellent analytical and problem-solving skills, with the ability to identify compliance risks and develop effective solutions. Outstanding communication and interpersonal skills, with the ability to effectively collaborate with colleagues at all levels of the organization. Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment. High level of integrity and ethical conduct, with a commitment to upholding the companys values and compliance standards. Nice to have skills: Advanced degree or professional certification (e.g., Certified Compliance & Ethics Professional) preferred. Experience leveraging compliance platforms. Strong commitment to compliance and principles. Qualifications: Bachelors degree in law (LLB). Good written and verbal communication skills. Knowledge and experience in laws and regulations in the India jurisdiction.

Since this is a Learning Experience Leader post, wed need someone who already has the experience to even call themselves one. So if you have at least 1-2 years of working experience in the related field (training or teaching experience in customer service) along with minimum qualification as a college or vocational school graduate, then youre qualified! Walk in date: From- 6 March to 7 March