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16.0 - 20.0 years

16 - 20 Lacs

Bengaluru, Karnataka, India

On-site

Job Description IT Program Manager - IT Procurement-(23000DH2) Description Careers that Change We believe that when people fromdifferent cultures, genders, and points of view come together, innovation is the result and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. The Enterprise Managed Services (EMS) organization is the single point that centralizes support for managed services supplier relationships. As part of the Medtronic Information Technology Services organization, we are an enabling function that partners with internal customers (Operating Units, Functions, and Regions) to maximize the value of the managed services IT and BPO contract lifecycle and to elevate and sustain managed services supplier performance through active engagement governance. The SeniorITProgram Supervisor Quality and Governance fills a pivotal role in ensuring the successful partnership with third party vendors.The successful candidate willleveragehis/her proven relationship, quality management, communication, content development andprogramadministration skills to support the management of a broad portfolio of managed services engagements. He/she will manage multiple priorities depending on the project, task, and/or issue at hand. He/she will have direct inputs to shape and to improve thevendor management operating framework. This position reports to the Senior Director, Enterprise Managed Services. A Day in the Life OperationsandPerformance Management Quality Support the monthly, quarterly, and annual service performance management governance forums and ensure thatmaintained, updated, and effectively communicated reflecting business requirements Review andvalidatecalculations of quality andvoice of customer (VOC)aspects of monthly service level reporting, ensuring that reporting isaccurateand consistent, and results are as approved by Medtronic workstreamleadersand any issues actions and decisions are captured and managed through EMS governance and workflow processes Oversee the service provider's progress on corrective action and service improvement plans Participate and/orfacilitateMedtronic team meetings related tocorrective action (CAPA) planning and resolution Governanceand Continuous Improvement Coordinate and provide support and direction as necessary to weekly, monthly,and quarterly operations meetings with workstream leaders and service providers to ensure thatservice deliveryexpectations are being achieved/exceeded Negotiate and administer a wide variety of program and project calendars, meetings,and content to ensure alignment and participation by critical Medtronic stakeholders and managed services provider teams and leadership Facilitate delivery and management reviews of quarterly executive governance materials and dashboards and any ad hoc reporting or analysis Support andparticipatein quality initiatives and continuous improvement activities asrequired Ensure that monthly operations meetings are taking place and that service provider documents meeting minutes and follows up on the action items frompreviousmeeting(s) Take ownership of day-to-day quality and VOC issues and escalate as necessary Support facilitation of governance meeting plan development and execution Technology, Tools, and Project Administration Work with the vendor management tool provider to set up the vendor, extract contract information, pricing schedule,service level data and calculation method from contract, volume raw data from various database, update metadata, reports, graphics etc. Manage day-to-day tool requirements and administrative support related to dashboards and RAID Create tool standard operating procedures and conduct trainings to the VMO, BU and vendor teams asrequired Qualifications Must Have: Minimum Requirements] MUST HAVE(Minimum Qualifications) Bachelor's degree 16+ years of experience with a bachelor's degree or 14+ year of experience with an advanced degree 5+ years of managerial experience, which includes goal settings and performance management. Excellent communication skills Think out of the box Creating an inspiring and diverse team environment with an open communication culture, setting clear team goals with ownership and accountability on deliverables Building high performance, motivated and innovative team culture by leading with empathy Nice to Have Strongly Preferred: Previous Medtronic experience 10+ years ofproject administration, change management, quality management / continuous improvementor other related skills and experience Strong content development capability Strong communication andchange managementskills Demonstrated capability in project / program administration Experience working with third-party service providers Expertise with Microsoft Office tools including PowerPoint, Excel, and Word Lean/six sigma or black belt certification Strong verbal and written communications with internal and external stakeholders Ability to build relationships with partners from diverse backgrounds Ability to work in a cross-functional environment Adaptable to constant change and re-shuffling priorities as needed

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1.0 - 5.0 years

3 - 12 Lacs

Mumbai, Maharashtra, India

On-site

25% with headmaster for SDP, imp of SLO, and training. 25% with teachers support and mind-set change 25% with students (through remedial teaching for grades 1-8) and 25% with parents and community Teaching Students Teaching spoken English to the secondary section in partner schools Learning platform activities - use of LMS system for flipped and extended learning Doing assessment and reviews through pre-test and post-test Conducting special days and events, whenever applicable in sync with the RM Using tech tools effectively to attain learning outcomes Teaching School Teachers and Headmasters Supporting teachers in hub and spoke schools for pedagogical tools and classroom methodologies Observing classroom sessions and correctly identify problem areas such as content, knowledge, resource requirements and approach right internal teams for constructive support. Suggest and Support relevant workshops for teachers of model schools. Help model school teachers to undertake the content designed to arrive at necessary outcomes ie, bringing about change in thought and approach of Model school teachers to education. Help to create a Professional Learning Community through a network of Model schools sharing best practices and resources in periodical meetings. Documentation & Reporting Follow all reporting systems strictly, daily/weekly/monthly Maintain attendance and log sheets as per requirement in the reports Maintaining and recording all data as per internal processes Attending team meetings regularly Relationship (Internal & External) Maintain good rapport with teachers, headmaster, students and parents Very effective internal coordination, communication and ability to work as a member of large teams. Conducting/ Facilitating planned No. of the workshop with Parents/ Teachers to create awareness about more efficient teaching techniques Work closely with the Relationship Manager to help build a better community Should know how to deal with reluctance presented by people at the workplace, which might involving convincing people in a subtle manner Training & Development Contribute with ideas to improve teaching methodologies. Participate in the regular training program organized for the team. Upgrade own skills and methodologies by self-learning Assist school authorities in the school development plan for the upcoming academic calendar Formulate strategies to deal with efficient learning outcomes at the school level Should be actively involved in the SMC/ SDMCs present in school and work towards the implementation of SDP.

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7.0 - 11.0 years

0 Lacs

kolkata, west bengal

On-site

As an Executive in the Transport department, you will be responsible for overseeing the Employee Transportation services in the organization. Your role will involve ensuring the smooth and efficient transportation of employees to and from various locations. To be successful in this role, you should have a strong educational background in a related field along with significant knowledge of transport operations. A minimum of 7 years of experience in Employee Transportation is required, preferably with a background that includes ground-level experience. You will be expected to demonstrate a high level of responsibility and organizational accountability. Familiarity with the OH&S Act, the Ministry of Labor, and the Ministry of the Environment is essential for ensuring legislative compliance and implementation within the transportation function. In addition to overseeing day-to-day operations, you will also be responsible for delivering training to Drivers, escorts, and coordinators. Your experience in developing employees and driving process improvement initiatives will be crucial in enhancing the efficiency and effectiveness of the transport services. Proficiency in using computer applications such as Microsoft Office, spreadsheets, and databases is necessary for analyzing data to drive performance improvements. Effective communication skills are vital for interacting with auditors, associates, and senior management to work towards optimal solutions for transportation challenges.,

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5.0 - 10.0 years

16 - 31 Lacs

Mohali

Work from Office

Job Requirements: Directs the planning, design, and implementation of training programs, new employee onboarding, continuing education, policies and procedures in partnership • Administration of employee training, including evaluating training needs, evaluating and revising current course materials, and analyzing course feedback • Manage the development of the team with individual coaching weekly, including mentoring, coaching, review/looking forward to planning, personal/professional development, and removing obstacles • Administration of managerial tasks, including payroll approval, dashboards, and program reporting • Other duties and projects as assigned Qualifications: High school diploma or GED required • Bachelors or associates degree preferred • 5-8 years Training Facilitation • 1-2 years call center experience • 1-2 years supervisory/management experience • Proficient in Mac OS, MS Office and/or Apple supported applications, as well as the use of company-specific systems and /programs • Understanding and experience with Adult Learning • Project planning/Program Management • Proficient with G-Suite applications • Facilitation and training experience • Technical writing • Public Speaking • Instructional Design

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2.0 - 3.0 years

4 - 5 Lacs

Gurugram

Work from Office

AcuittyTech is hiring a Process Trainer with experience in e-commerce industry. The ideal candidate will deliver engaging training programs for new hires and existing teams, ensuring strong process understanding and compliance. Location: Gurgaon, Haryana Experience: Min. 2 Year Employment Type: Full-Time, Work from Office Work Days: 5 Days | Rotational Shifts | 2 Week-Offs Responsibilities: Deliver process training (voice/non-voice/blended). Conduct onboarding & refresher training . Evaluate trainee performance and provide feedback. Update training content as per process changes. Collaborate with Ops & QA for skill gap analysis. Maintain training records & reports . Requirements: Min. 2 years as Process Trainer in BPO (e-commerce preferred). Strong communication & facilitation skills. Proficient in MS Office, Zoom, Teams , etc. Experience in training delivery, coaching, and SOP adherence . Certification in training/design is a plus.

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2.0 - 5.0 years

3 - 5 Lacs

Kolkata

Work from Office

Job description : Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness. Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions. Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the Zonal Manager. Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities. Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements to the HO team. Program Coordination: Coordinate training programs across different departments, and report progress and outcomes to relevant reporting authorities. Documentation: Maintain detailed records of training activities, including feedback and reviews, to ensure comprehensive documentation.. Required Candidate profile Location: Kolkata(West Bengal) Language Proficiency: Fluent in Bengali & English. Industry Experience: 2-7 years of experience as a Trainer within the NBFC (microfinance sector). Training Needs Analysis: Skilled in identifying and tracking departmental training needs to tailor training programs effectively. Management Skills: Experience in management disciplines and resource management, with a solid understanding of customer service, budget control, and risk assessment. Assessment Capabilities: Responsible for conducting and evaluating post-training assessments to gauge effectiveness. Sector Experience: Prior experience in Training in the NBFC & Micro finance industry is required. Communication Skills: Strong communication skills with the ability to clearly present ideas and information. Technical Proficiency: Proficient in Microsoft Excel, PowerPoint and capable of handling multiple projects efficiently. Please share your profile on nandini.singh@satincreditcare.com

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1.0 - 2.0 years

11 - 13 Lacs

Gurugram

Work from Office

Econ Climate Fund is looking for Analyst Trainee to join our dynamic team and embark on a rewarding career journeyAssisting experienced employees with their daily tasks and responsibilities.Observing and gaining hands-on experience in various aspects of the job.Receiving feedback and guidance from supervisors and mentors.Completing assigned projects and tasks under the supervision of experienced employees.Collaborating with team members and contributing to team projects.Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow.

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2.0 - 5.0 years

3 - 7 Lacs

Moradabad

Work from Office

Job description : Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness. Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions. Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the Zonal Manager. Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities. Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements to the HO team. Program Coordination: Coordinate training programs across different departments, and report progress and outcomes to relevant reporting authorities. Documentation: Maintain detailed records of training activities, including feedback and reviews, to ensure comprehensive documentation.. Required Candidate profile Location: Moradabad(UP) Language Proficiency: Fluent in English. Industry Experience: 2-7 years of experience as a Trainer within the NBFC (microfinance sector). Training Needs Analysis: Skilled in identifying and tracking departmental training needs to tailor training programs effectively. Management Skills: Experience in management disciplines and resource management, with a solid understanding of customer service, budget control, and risk assessment. Assessment Capabilities: Responsible for conducting and evaluating post-training assessments to gauge effectiveness. Sector Experience: Prior experience in Training in the NBFC & Micro finance industry is required. Communication Skills: Strong communication skills with the ability to clearly present ideas and information. Technical Proficiency: Proficient in Microsoft Excel, PowerPoint and capable of handling multiple projects efficiently. Please share your profile on nandini.singh@satincreditcare.com

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1.0 - 3.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Role & responsibilities HR Functions: Manage recruitment using different recruitment portals through telephonic screening and interviews Organize employee engagement activities including Fun Fridays and birthday celebrations Schedule and coordinate team meetings and events Handle employee onboarding and orientation Maintain employee records and administrative tasks Training: Conduct process training for new hires Provide regular training sessions for existing employees based on performance feedback Develop and improve training materials and methods Quality Assurance: Conduct regular QA assessments for associates Monitor call quality and provide constructive feedback Maintain QA reports and documentation Ensure compliance with company standards and processes Preferred candidate profile Previous experience in HR, training, and quality assurance, preferably in a BPO or call center environment Proficient English communication skills Basic computer proficiency and familiarity with recruitment platforms Ability to work independently and as part of a team Strong organizational and interpersonal skills

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3.0 - 6.0 years

4 - 9 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Job opening for Hr Trainer at Wockhardt hospitals Miraroad (Females only) Role: Training and Development Experience: Minimum 3+yrs in Hr (Hospital/ Hospitality Bakcground preferred) Qualification: Mba in HR Key Responsibilities Principal Responsibilities Induction and Orientation Plan and conduct induction and orientation programs for new staff Create and update and deliver induction modules, ensuring a smooth transition for new joiners into the hospitals culture and practices Orient new staff to the hospital layout and introduce them to departmental heads. Talent Development Planning and Formulation Propose and develop new employee development and talent management initiatives / programs. Conduct Training Needs Identification and Training Needs Analysis. Contribute in development, revision, and evaluation of training course content. Conducting and coordinating induction programs at various levels. Meet with the HODs and team members to identify training needs for training and development solutions. Develop talent development strategies and solutions to meet long and short-term business needs. Continuous Improvement Review and continually suggest improvement of the Training modules, ensuring that it remains current and ensures a consistent high quality of training, services and information for learners. Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers. To monitor the functional training of the outsourced staff/ GDA like HK/ F&B. Employee Engagement Develop and implement staff welfare programs and initiatives Coordinate employee reward and recognition programs. Install solutions that will elevate work performance of the employees and boost productivity.

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3.0 - 11.0 years

18 - 23 Lacs

Hyderabad

Work from Office

Sr.Analyst Instructional Designer (Tech Content Strategist) – Data Job Overview Are you a certified Data professional with a creative flair and a passion for content design? Join us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Sr. Analyst – Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in the Data domain. Acting as a subject matter expert (SME), you’ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets—from video courses to assessments. Job Responsibilities Own the content development lifecycle—plan, research, script, storyboard review, strategic video review and iterate—for Data Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., Microsoft Certified, CAP, Azure, Oracle, AWS, CompTIA) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization while maintaining content quality. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers. Skills Required Minimum 5+ years of hands-on experience in data analytics, data visualization, or other data fields. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distill complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in programming such as Python and SQL. Fluency and experience with data libraries such as NumPy, Pandas, Sci-kit Learn, Seaborn. Experience working with data technology and topics such as Tableau, PowerBI, Excel, Natural Language Processing, and Reinforcement Learning. Relevant certifications in Data. Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom’s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data.

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2.0 - 5.0 years

2 - 7 Lacs

Bengaluru

Work from Office

Job Description: The role is responsible for delivering effective on-the-job training to staff across multiple sites in India. This role ensures that all training is consistent, high-quality. Key responsibilities include designing and facilitating engaging training modules, coaching site-based trainers, and supporting the implementation of brand and operational standards to drive performance and excellence across locations. Key Responsibilities: Training Program Development and Delivery: • Collaborate with the Global Training Manager to localize and implement central training programs for the region. • Develop and deliver region-specific training to address local needs, including both technical and behavioural sessions, in-person and virtual. Stakeholder Collaboration: Work with regional operations, HR, and brand partners to ensure training meets business needs and brand expectations. • Trainer Development: Identify and coach a network of site-based trainers to maintain high training standards. • Data Management and Reporting: Track, analyze, and report training outcomes, updating training records to support decision-making and compliance. • Logistics and Budget Management: Coordinate training logistics with Operations, manage the training budget, and monitor expenditures to ensure cost efficiency. • Brand Partnership: Liaise with brand partners to ensure training content aligns with their standards and continuously refine programs to meet industry trends Other Requirements: Willingness to travel across different cities in India.

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15.0 - 20.0 years

20 - 25 Lacs

Navi Mumbai

Work from Office

1. Providing training on HR generalist topics 2. should be through with the HR process 3. should be good in excel & presentation 4. Interested & passionate about delivering training 5. Excellent interpersonal & communication skills Required Candidate profile 1. Good corporate or Industry exposure 2. Should be comfortable with training sessions in terms of delivering & student handling 3. Energetic & good soft skills 4. Through about HR Process

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2.0 - 7.0 years

6 - 8 Lacs

Gurugram

Work from Office

Process- Trainer- International Voice only Medical billing Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)

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1.0 - 5.0 years

4 - 8 Lacs

Thane

Work from Office

Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

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5.0 - 10.0 years

8 - 15 Lacs

Bhubaneswar, Kolkata, Indore

Work from Office

Managing production incidents to resolution with standard incident management processes. Conducting the training sessions across the teams/new joiners Planning and organization & working well with Virtual Team Experience in helpdesk environment. Required Candidate profile Proficiency in tools like ServiceNow. Preferably ITIL certified professional Strong analytical, communication, presentation and reporting skills Kindly Share Resume On Whatsapp 9279264094 (Ganesh)

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3.0 - 8.0 years

3 - 5 Lacs

Chennai

Work from Office

Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

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5.0 - 8.0 years

14 - 16 Lacs

Bengaluru

Work from Office

Design & implement a comprehensive training roadmap Enhance skills of Suraksha Mitra's, field managers, and partners Facilitate train-the-trainer (ToT) programs Institutional Partner Training Digital Learning & Tools Monitoring & Evaluation Required Candidate profile Willing to travel extensively to rural & remote area Cross-functionally to create unified learning outcome Proficiency in Kannada, English & regional language Proficiency in MS Office, LMS platforms

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8.0 - 14.0 years

0 Lacs

bhuj, gujarat

On-site

You will be responsible for imparting knowledge to the workforce at the site regarding WTG and downstream electrical equipment installation, commissioning procedures, and quality checks. Additionally, you will need to have experience in renewables plant-related electrical equipment testing and handover processes, as well as knowledge in testing and SCADA communications. Your role will involve developing training content for project-related trainings, conducting current skill level assessments, and delivering trainings to address any skill gaps. You will also be required to provide structured training to new joiners based on the capabilities needed for their specific job roles. As part of your responsibilities, you will be expected to keep records of trainings, maintain management information systems (MIS), and share training reports. Frequent travel to sites will be necessary for training delivery purposes. To qualify for this position, you should hold a B.E. in Electrical Engineering with 8-14 years of experience. A PMP certification is preferred but not mandatory. The ideal candidate will have experience in renewable plant commissioning, as well as electrical substation and switchyard commissioning.,

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4.0 - 8.0 years

0 Lacs

haryana

On-site

You will be responsible for preparing and delivering NX product presentations and demonstrations to both prospects and existing clients. Your audience will vary from engineers to boardroom executives. Collaborating closely with Sales Account Managers, you will work towards progressing leads and opportunities. Using customer data and specific requirements, you will develop customized product proof of concepts and identify solutions and ROI opportunities based on customer needs. Additionally, you will be involved in scoping NX projects, drafting Statements of Work (SOW), and maintaining your technical demonstration environment, including NX software patches and upgrades, BOQ finalization, and helpdesk support. As part of your role, you will deliver training sessions for new and existing customers, assist with NX deployment projects, and provide ongoing support.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world, boasting a team of 94,000 consultants and professionals across the globe. CGI delivers an end-to-end portfolio of capabilities, ranging from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. The company operates through a local relationship model complemented by a global delivery network, assisting clients in digitally transforming their organizations and accelerating results. CGI reported revenue of CA$14.68 billion in Fiscal 2024, with shares listed on the TSX (GIB.A) and the NYSE (GIB). To learn more, visit cgi.com. We are currently seeking a Senior Business Analyst with 4-7 years of experience in the Credit Collection and Loan Origination Systems (LOS) domain to support functional design, requirement analysis, and system testing for impactful finance technology projects. The ideal candidate will possess a combination of business acumen, hands-on testing capabilities, strong documentation skills, and effective stakeholder communication abilities. **Your future duties and responsibilities:** - Gather and analyze business requirements related to Credit Collection and/or LOS processes, translating them into functional specifications. - Prepare detailed functional design documents, process flows, and use case scenarios using tools like Visio and UI/UX wireframes. - Develop and execute test scripts, perform manual and functional testing, log defects, and collaborate with the technical team for resolution. - Support training documentation, user guides, and assist in knowledge transfer to stakeholders or end-users. - Update system and documentation in alignment with process or configuration changes. - Collaborate closely with business users, technical teams, and QA to ensure requirements are clearly understood and effectively implemented. - Participate in test planning, UAT support, and issue resolution. **Required qualifications to be successful in this role:** - Education Qualification: Bachelor's degree in computer science or related field or higher with minimum 4 years of relevant experience. **Must-to-Have Skills:** - Strong functional knowledge of 4 years on Credit Collection processes in a banking or financial services environment. - Experience with Loan Origination Systems (LOS) and end-to-end lending lifecycle understanding. - Proficiency in creating functional documentation, UI/UX design mockups, and Visio-based workflows. - Hands-on experience in manual testing, test case preparation, and defect lifecycle management. - Excellent communication and stakeholder engagement skills. **Good-to-Have Skills:** - Exposure to automation testing tools or test management platforms (e.g., Selenium, TestRail, ALM). - Familiarity with Agile methodologies and tools such as JIRA, Confluence. - Experience in finance system integrations or collections strategy workflows. - Ability to assist in basic training delivery or end-user onboarding. CGI is an equal opportunity employer and is committed to providing accommodation for people with disabilities in accordance with provincial legislation. If you require reasonable accommodation due to a disability during any aspect of the recruitment process, please let us know, and we will work with you to address your needs. At CGI, life is rooted in ownership, teamwork, respect, and belonging. You are invited to be an owner from day one as we work together to bring our Dream to life. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value as you develop innovative solutions and build relationships with teammates and clients, accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last, supported by leaders who care about your health and well-being, providing you with opportunities to deepen your skills and broaden your horizons. Come join our team at CGI, one of the largest IT and business consulting services firms globally.,

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4.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Training Delivery and Customer Experience Management professional, your main responsibility will be to plan and conduct On Job Training for the Kia Dealer Network in India. You will be required to develop skills in dealer members to embody and promote Kia Values and Behaviors effectively. Conducting OJT training sessions for both Sales and Service team members will be a crucial part of your role, along with providing training on customer complaint handling based on identified needs. It will be essential for you to identify gaps in skills and knowledge within the dealership and provide necessary training interventions. This may include soft skills training, refresher courses on customer etiquette, and overall training need evaluation and planning. Collaboration with the Regional Field team will be necessary to align training needs and strategies effectively. You will also be responsible for generating regular reports and sharing them with the field and network management. This will include creating management reports, Dealer Score Cards, Monthly Review templates, Regional Monthly Reports, and contributing to the Annual Business Plan. Additionally, you will need to manage MIS and status reporting. The ideal candidate for this role should have proven experience in training delivery and customer experience management, preferably in the automobile sector or with automobile clients. Strong problem-solving abilities, excellent communication skills, and interpersonal skills are essential. You should be capable of resolving issues promptly and engaging participants effectively during training sessions. This position is based in Bengaluru, Karnataka, India, and requires a minimum of 4 to 10 years of relevant experience. If you are a proactive individual with a passion for training and customer experience management, we encourage you to apply and be a part of our dynamic team.,

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

As the Head of Training Delivery & Operations at iamneo, a fast-growing B2B EdTech SaaS company, you will be responsible for driving end-to-end delivery excellence across tech upskilling and assessment programs. Your role will involve scaling training teams, streamlining hiring processes, and meeting delivery KPIs while aligning with client outcomes and business growth targets. You will oversee a distributed training ecosystem of freelance and full-time trainers, managing engagements across University clients. Your key responsibilities will include developing and owning the training operations strategy aligned with organizational goals, translating priorities into tactical roadmaps, and aligning hiring and trainer capability building with strategic focus areas such as GenAI, DevOps, Cloud, Java, and Python. You will lead and mentor a team consisting of a Trainer Hiring Lead, Trainer Manager, and Program Delivery Head, fostering collaboration to ensure agility in resourcing and operational excellence. In order to drive operational excellence, you will implement a training ops tech stack, optimize trainer allocation and schedules, and track performance metrics to resolve operational escalations. You will also engage with stakeholders and clients, plan for demand surges, and ensure high-touch engagement to align outcomes. Furthermore, you will focus on continuous improvement and innovation by building feedback loops, driving cost efficiencies, and evaluating AI-led solutions for hiring and scheduling. The ideal candidate for this role is a strategic leader with an execution mindset, experienced in scaling training teams across domains like IT, BFSI, or EdTech. You should be passionate about enhancing trainer experience, adept at managing enterprise and University clients, and data-driven with a strong focus on operational KPIs. Hands-on experience in managing large pools of trainers and exposure to enterprise training in domains like GenAI, ServiceNow, Java, Cloud, Python, and BFSI will be advantageous. Working at iamneo will provide you with the opportunity to be part of a high-impact team in the EdTech sector, lead strategy and execution for a key business vertical, and thrive in a flat organizational structure within a fast-paced growth environment. Along with these exciting challenges, you can expect a competitive salary package. Skills required for this role include mentoring, training delivery, agile methodologies, operations management, data analysis, HR management, L&D strategy, AI solutions, leadership, stakeholder engagement, trainer recruitment, and expertise in the EdTech sector.,

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3.0 - 5.0 years

2 - 3 Lacs

Shillong

Work from Office

Job Title: Project Lead Location: Shillong, Meghalaya Experience Required: Minimum 3 Years Joining: Immediate Job Description: We are seeking a dynamic and result-oriented Project Lead to manage field-level operations and ensure smooth implementation of the PACS Computerization Project in Meghalaya. The ideal candidate will have experience in handling Government/Banking/ERP projects, team coordination, and client interaction. Key Responsibilities: Lead and manage the execution of PACS ERP implementation at district and PACS levels. Coordinate with stakeholders including PACS officials, and training partners. Monitor daily progress and ensure adherence to project timelines and deliverables. Troubleshoot and escalate system, infrastructure, or operational issues proactively. Prepare weekly status reports and project documentation. Support user training, handholding, and Go-Live activities across PACS. Supervise and support field teams and ensure timely deployment of resources. Travel across districts of Meghalaya as per project requirements. Key Requirements: Bachelors degree in Computer science / IT / Management or related field. Minimum 3 years of experience in project execution or coordination roles. Experience with ERP systems, banking software, or government projects is preferred. Strong communication and interpersonal skills. Proficiency in MS Office, Project Tracking Tools, and Report Generation. Ability to manage a team and work independently in remote and challenging environments. Fluency in English and local language (Khasi/Garo) will be an advantage. Preferred Skills: Knowledge of Cooperative sector or PACS operations. Experience in training delivery or user support. Familiarity with project management tools and techniques.

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2.0 - 7.0 years

3 - 4 Lacs

Amaravathi

Remote

Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a Trainers for our client. Job title : Trainer Industry: Petroleum Location: Across Telangana & Andhra Pradesh About the Role: Our client is seeking a dedicated and professional trainer for a project aimed at training employees at various leading petroleum organizations across Across Telangana & Andhra Pradesh. The role involves providing on-site training to pump staff to enhance their skills and ensure smooth operations. The trainer will be stationed at different locations at different times and will be required to travel extensively in a mobile training vehicle. Job Summary: This unique role follows a "1 month on the bus, 1 month at home" model. For one month, you will be actively delivering training on a mobile bus, followed by one month at home as a reserve trainer. Key Responsibilities: Conduct training sessions for employees at various petroleum outlets across Andhra Pradesh. Ensure all staff are properly trained in their respective roles, safety protocols, and customer service standards. Prepare and deliver training materials and assessments. Monitor and assess the performance of employees and provide feedback. Maintain records of training activities, attendance, and performance. Travel across Andhra Pradesh and stay at various locations as required. Salary & Benefits: Base Salary: 20,000 per month (paid every month, including the reserve month at home). Training Salary: 15,000 per month (paid when you are actively training on the bus). Daily Allowance: 300 per day (paid when you are on the bus). Weekly Off Allowance: 500 per weekly off (paid when you are on the bus). Travel expenses to and from your home to the bus location are covered. Key Requirements: Language: Fluency in Telugu (reading, writing, speaking), Hindi (speaking), and English (speaking) is mandatory. Experience: Prior experience in training or teaching roles is required. Excellent communication and interpersonal skills. Ability to work independently and manage time effectively while travelling. Knowledge of fuel station operations and safety standards is a plus. (Interested candidates can share their CV to shreya@hungrybird.in or call on 9701432176) Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, TRAINER, 4 YEARS, 15 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards, Shreya 9701432176

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