Roles and Responsibilities Ability to communicate with our French customers in both written and spoken English within corporate environment Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Eligibility "Proficiency in French language, along with strong communication, verbal and writing skills, is required." Fresher/ experience both can apply. Graduates with C1 French certification can apply. Work Culture 5 days working with 2 rotational offs Shift Timings - Rotational Shifts 24*7

Roles and Responsibilities Ability to communicate with our German customers in both written and spoken English within corporate environment Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Eligibility "Proficiency in German language, along with strong communication, verbal and writing skills, is required." Fresher/ experience both can apply. Graduates with C1 German certification can apply. Work Culture 5 days working with 2 rotational offs Shift Timings - Rotational Shifts 24*7

Roles and Responsibilities Ability to communicate with our Hebrew customers in both written and spoken English within corporate environment Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Eligibility "Proficiency in Hebrew language, along with strong communication, verbal and writing skills, is required." Fresher/ experience both can apply. Graduates with C1 Hebrew certification can apply. Work Culture 5 days working with 2 rotational offs Shift Timings - Rotational Shifts 24*7

Transcom Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Escalate complex issues to senior team members when necessary. Preferred candidate profile Must Have Graduation Degree. Must have good communication skills, Interpersonal skills . Contact Person: Nilesh 9074857487 Nilesh.Vishwakarama@transcom.com Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Date & Time 20 May to 24 May 2025 10 am to 4:30 pm Shift: Male 9 am to 9 pm any 9 hours. Female: 9 am to 8 pm any 9 hours 6 days working 1 rotational week off **Please do carry hard copy of your cv**

Transcom is Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experience can apply Preferred candidate profile Must Have Graduation Degree. Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Mansi Shinde - 9209721484 Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Date & Time 29 May to 31 may 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with empathy and professionalism. Provide accurate information to customers regarding products/services offered by the company. Meet daily/weekly targets set for call handling, sales conversion, and customer satisfaction ratings. Collaborate with team members to achieve common goals and objectives. Maintain a high level of product knowledge to effectively address customer concerns.

Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experience can apply Preferred candidate profile Must Have Graduation Degree. Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR :Arfa - 7276827362 Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Date & Time 29 May to 31 may 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

Key Responsibilities: - Drive large volume hiring in Frontline BPO space for covering both domestic / international processes. - Manage a team of Recruitment Professionals and Nurture Talent - Ensure a healthy Channel Mix as per org direction and profile targets. - Strategic manpower planning for project specific recruitment within defined time frames and - Stakeholder management - Identify future talent needs of the organization and proactively develop talent pool or social engagements for future requirements. - Meet challenging recruiting targets consistently, within agreed timelines, ensuring right quality, at optimum cost. - Help drive Automation in Talent Acquisition - Drive cost-effective hiring initiatives. - Analyse, recommend & implement Process Improvements in Talent search process. - Arrange and review job descriptions and specifications. - Generate monthly MIS Reports and review open mandates and with rational per candidate. - Adhere to Recruitment Guidelines and ensure 100% process compliance. Profile & Experience: - 12 + years of experience in end-to-end Talent Acquisition process. - Must have strong experience in managing large volume hiring in Frontline BPO space. - Strong Team Management experience. - Candidates with experience in third party business process services companies preferred. - Hand on experience of bulk and frontline hiring. - Strong understanding of BPO dynamics and stakeholder management - Experience leading teams in a fast moving, customer-centric, hands-on environment. - Highly adaptable and organized personality with proven excellent project management skills and strong business acumen. - Experience working with a global, matrix environment with multicultural teams. - Proven ability to identify and independently solve complex problems through the implementation of systems based on industry best practices. - MBA/PG degree preferred.

Key Responsibilities: - Drive large volume hiring in Frontline BPO space for covering both domestic / international processes. - Manage a team of Recruitment Professionals and Nurture Talent - Ensure a healthy Channel Mix as per org direction and profile targets. - Strategic manpower planning for project specific recruitment within defined time frames and - Stakeholder management - Identify future talent needs of the organization and proactively develop talent pool or social engagements for future requirements. - Meet challenging recruiting targets consistently, within agreed timelines, ensuring right quality, at optimum cost. - Help drive Automation in Talent Acquisition - Drive cost-effective hiring initiatives. - Analyse, recommend & implement Process Improvements in Talent search process. - Arrange and review job descriptions and specifications. - Generate monthly MIS Reports and review open mandates and with rational per candidate. - Adhere to Recruitment Guidelines and ensure 100% process compliance. Profile & Experience: - 10 + years of experience in end-to-end Talent Acquisition process. - Must have strong experience in managing large volume hiring in Frontline BPO space. - Strong Team Management experience. - Candidates with experience in third party business process services companies preferred. - Hand on experience of bulk and frontline hiring. - Strong understanding of BPO dynamics and stakeholder management - Experience leading teams in a fast moving, customer-centric, hands-on environment. - Highly adaptable and organized personality with proven excellent project management skills and strong business acumen. - Experience working with a global, matrix environment with multicultural teams. - Proven ability to identify and independently solve complex problems through the implementation of systems based on industry best practices. - MBA/PG degree preferred.

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers while maintaining high levels of empathy and understanding. Identify opportunities for upselling/cross-selling relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues that require escalation.

Job Summary: We are seeking a detail-oriented and clinically knowledgeable Clinical Pharmacy Analyst / PBM Liaison to support our pharmacy operations team with a strong focus on back-end clinical processes and collaboration with our Pharmacy Benefit Management (PBM) partners. This role involves analyzing pharmacy claims data, supporting formulary management, and ensuring clinical alignment with PBM strategies and policies. While this position will interface with PBM representatives, the majority of responsibilities will be behind-the-scenes and pharmacy-focused. Key Responsibilities: Act as a liaison between internal pharmacy/clinical teams and external PBM partners. Support formulary development and management, including drug evaluation, utilization trends, and evidence-based reviews. Collaborate with the clinical team on therapeutic class reviews, prior authorization criteria, and step therapy protocols. Analyze pharmacy claims data to identify trends, gaps, and opportunities for cost containment and improved patient outcomes. Assist with implementation and monitoring of clinical programs such as medication therapy management (MTM), adherence initiatives, and disease management programs. Provide clinical support for contract management and review of PBM deliverables, including performance guarantees and rebate programs. Prepare and present clinical data and reports to support internal decision-making and external discussions with PBMs. Support audit preparation and ensure compliance with regulatory requirements related to pharmacy benefits. Required Qualifications: Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy (BPharm) degree required. Active pharmacist license (preferred but not always required depending on scope). 25 years of experience in a clinical pharmacy setting, health plan, PBM, or similar managed care environment.

Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide accurate and timely solutions to customers' issues. Maintain a high level of professionalism and courteous demeanor at all times. Meet or exceed performance targets set by the company. Collaborate with team members to achieve common goals.

Exciting Career Opportunity at Transcom! Join Our Health Insurance Voice Process Team! We're hiring Customer Success Associates to join our team! "Responsible for guiding customers through expert insurance advice and helping them choose the best policies for Life coverage." Location: Pune, Maharashtra Employment Type: Full-Time (Work from Office) Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off Great work environment Why Transcom? Are you passionate about helping customers and making a difference? Do you want to build a rewarding career in the booming Life & Health Insurance sector? If yes, this is your chance to be part of an exciting team! At Transcom, were looking for driven Advisors to join our Voice Process team and take customer service and sales to new heights. What We're Looking For: * Graduation is mandatory. * Fluency in English, Hindi, Marathi is essential. * Proficiency in Tamil, Telugu, Malayalam, or Kannada (reading, writing, and speaking) is an added advantage. * Previous experience in Life Insurance or Health Insurance sales is a plus, freshers with a passion for customer service and sales are welcome! * Ready to work in rotational shifts. (Female candidates will have a last logout time of 8 PM.) * Self-motivated with a drive to exceed sales targets and deliver top-notch service. * Ability to work from our office in Pune. Attractive Salary Package: Fresher: Up to 25,000 CTC Experienced: Up to 35,000 CTC How to Apply: Interested? Take the next step in your career today! Send your resume via WhatsApp to: HR Bharti : 7709613125 Email ID : Bharti.jaiswal@transcom.com Location: Office No. 1501, 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. **Please do carry hard copy of your cv**

Exciting Career Opportunity at Transcom! Join Our Motor Insurance Voice Process Team! We're hiring Customer Success Associates to join our team! "Responsible for guiding customers through expert insurance advice and helping them choose the best policies for Life coverage." Location: Pune, Maharashtra Employment Type: Full-Time (Work from Office) Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off Great work environment Why Transcom? Are you passionate about helping customers and making a difference? Do you want to build a rewarding career in the booming Life & Health Insurance sector? If yes, this is your chance to be part of an exciting team! At Transcom, were looking for driven Advisors to join our Voice Process team and take customer service and sales to new heights. What We're Looking For: * Graduation is mandatory. * Fluency in English, Hindi, Marathi is essential. * Proficiency in Tamil, Telugu, Malayalam, or Kannada (reading, writing, and speaking) is an added advantage. * Previous experience in Life Insurance or Health Insurance sales is a plus, freshers with a passion for customer service and sales are welcome! * Ready to work in rotational shifts. (Female candidates will have a last logout time of 8 PM.) * Self-motivated with a drive to exceed sales targets and deliver top-notch service. * Ability to work from our office in Pune. Attractive Salary Package: Fresher: Up to 25,000 CTC Experienced: Up to 35,000 CTC How to Apply: Interested? Take the next step in your career today! Send your resume via WhatsApp to: HR Arfa : 7276827362 Email ID : Arfa.aman@transcom.com Location: Office No. 1501, 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. **Please do carry hard copy of your cv**

Exciting Career Opportunity at Transcom! Join Our Life Insurance Voice Process Team! We're hiring Customer Success Associates to join our team! "Responsible for guiding customers through expert insurance advice and helping them choose the best policies for Life coverage." Location: Pune, Maharashtra Employment Type: Full-Time (Work from Office) Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off Great work environment Why Transcom? Are you passionate about helping customers and making a difference? Do you want to build a rewarding career in the booming Life & Health Insurance sector? If yes, this is your chance to be part of an exciting team! At Transcom, were looking for driven Advisors to join our Voice Process team and take customer service and sales to new heights. What We're Looking For: * Graduation is mandatory. * Fluency in English, Hindi, Marathi is essential. * Proficiency in Tamil, Telugu, Malayalam, or Kannada (reading, writing, and speaking) is an added advantage. * Previous experience in Life Insurance or Health Insurance sales is a plus, freshers with a passion for customer service and sales are welcome! * Ready to work in rotational shifts. (Female candidates will have a last logout time of 8 PM.) * Self-motivated with a drive to exceed sales targets and deliver top-notch service. * Ability to work from our office in Pune. Attractive Salary Package: Fresher: Up to 25,000 CTC Experienced: Up to 35,000 CTC How to Apply: Interested? Take the next step in your career today! Send your resume via WhatsApp to: HR Meghna 7249830118 Location: Office No. 1501, 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. **Please do carry hard copy of your cv**

Exciting Career Opportunity at Transcom! Join Our Advisory Insurance Process We're hiring Customer Success Associates to join our team! "Responsible for guiding customers through expert insurance advice and helping them choose the best policies for Life coverage." Location: Pune, Maharashtra Employment Type: Full-Time (Work from Office) Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off Great work environment Why Transcom? Are you passionate about helping customers and making a difference? Do you want to build a rewarding career in the booming Life & Health Insurance sector? If yes, this is your chance to be part of an exciting team! At Transcom, were looking for driven Advisors to join our Voice Process team and take customer service and sales to new heights. What We're Looking For: * Graduation is mandatory. * Fluency in English, Hindi, Marathi is essential. * Proficiency in Tamil, Telugu, Malayalam, or Kannada (reading, writing, and speaking) is an added advantage. * Previous experience in Life Insurance or Health Insurance sales is a plus, freshers with a passion for customer service and sales are welcome! * Ready to work in rotational shifts. (Female candidates will have a last logout time of 8 PM.) * Self-motivated with a drive to exceed sales targets and deliver top-notch service. * Ability to work from our office in Pune. Attractive Salary Package: Fresher: Up to 25,000 CTC Experienced: Up to 35,000 CTC How to Apply: Interested? Take the next step in your career today! Send your resume via WhatsApp to: HR Nilesh : 9074857487 Email ID : Nilesh.Vishwakarama@transcom.com Location: Office No. 1501, 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. **Please do carry hard copy of your cv**

Transcom is Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experienc e can apply Preferred candidate profile Must Have Graduation Degree . Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Maria- 7038055493 Email ID : Maria.Waghmare@transcom.com Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

Kickstart Your Career with Transcom India! Join Our Life & Health Insurance Voice Process Team Make a Difference, One Call at a Time! Location: Kharadi, Pune, Maharashtra Shift: Rotational (Female candidates last logout by 8 PM) Mode: Work from Office Employment Type: Full-Time Why Choose Transcom? At Transcom, we believe in creating opportunities for growth and excellence. As a global leader in customer experience, we’re now hiring dynamic and passionate individuals for our Life & Health Insurance Voice Process team. If you love engaging with people and have a flair for sales and service — we want to hear from you! Position: Advisor – Life & Health Insurance Voice Process Who Can Apply? We’re looking for: • Graduates (mandatory for all applicants) • Fluent in English & Hindi • Freshers welcome! If you’re enthusiastic and eager to learn • Candidates with experience in Life or Health Insurance sales will have an edge • Willingness to work in rotational shifts • Strong communication, persuasion, and customer-handling skills • Must be comfortable working from our Pune office What’s in It for You? Fresher : Up to 25,000 CTC Experienced. : Up to 35,000 CTC Plus: • Industry-specific training • Career growth opportunities • Performance-based incentives • Supportive and vibrant team environment Ready to Apply? Let’s Talk! Send your resume now via WhatsApp to: HR: Bharti Jaiswal +91 77096 13125 Office Address: Office No. 1501 & 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Pune, Maharashtra – 411014 Don’t miss this chance to launch your career in one of the most rewarding and growing sectors! Apply today – Your future starts here with Transcom.

Transcom is Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experienc e can apply Preferred candidate profile Must Have Graduation Degree . Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Chandarani Email ID : Chandarani.khot@transcom.com Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers, addressing their needs and preferences. Identify opportunities for upselling/cross-selling relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues or escalate when necessary.