853 Training Delivery Jobs - Page 10

As a Training Specialist, your main responsibility will be to deliver training to distributors and stakeholders within your assigned zone. You will conduct training sessions on topics such as AMFI and domain knowledge for agents and RMs. Your key responsibilities will include establishing and executing effective training mechanisms for distributors and channel partners. This will involve delivering training programs at multiple locations throughout the region. Additionally, you will be required to plan and implement initiatives that enhance the alignment of organizational goals with training activities. Furthermore, you will be tasked with developing training materials and modules to support the learning objectives of the training programs. Your role will play a crucial part in ensuring that all stakeholders receive the necessary knowledge and skills to excel in their roles within the organization.,

Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas: Discipline/Technical Training Discipline-specific professional and process/tool knowledge training (e.g., Finance function training on external accounting standards and internal financial systems/control processes) Discipline-specific competency training (e.g., Influence and Negotiation training for Sales Representatives) Non-Technical Training Training on general workplace standards, processes, and tools (e.g., Supervisor Training, Employee Time Entry, Email, etc.) Training on general skills and competencies (e.g., Verbal & Written Communications, Time Management Skills, Basic Spreadsheet/Document Creation skills, etc.) Training on leadership and management development May develop training curriculum/materials. May select and/or oversee vendors to develop training content or conduct training. Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the professional area. Not only generates own workload but outlines directions to others. Can supervise and coordinate lower-level specialists being single point of contact in complex matters. Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team. Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope. Manages a mixed team of Specialist and Support jobs., with full employee lifecycle responsibility.

Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including: Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc. Coordinating training schedule based on training requirements Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.

Looking for 4+ years of experience in CommunicationTraining Domain - Learning and Development Location- Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

How to Apply: Interested candidates can send their resume to careers@itm.edu with the subject line: Application for Program Specialist Trainer. For any queries, call : Ms.Karishma Pattem :84339 73130 Perks & Benefits: Provident Fund (PF) & Gratuity Mediclaim Insurance 36 Paid Leaves per year Flexible & Supportive Work Environment Career Growth in EdTech & Training Industry Job Description: About the Role: ITM is hiring 2 dynamic and passionate trainers to join our Program Specialist team. In this full-time role, you will be conducting engaging and inspiring introductory workshops across Tier 1 and Tier 2 cities in India. If you love teaching, traveling, and motivating young minds this role is for you! Requirements: Excellent command of English (spoken and written) Strong public speaking, presentation, and interpersonal skills Confident, energetic, and passionate about teaching and mentoring Willingness to travel extensively (2025 days/month) Prior training/facilitation/public speaking experience is a strong advantage Bachelors degree or higher in any field (education-related fields preferred) Key Responsibilities: Conduct interactive and high-energy workshops in colleges and institutions across India Engage students through public speaking, storytelling, and dynamic facilitation Represent ITM as the face of its outreach and training programs Collaborate with the central team for training design, logistics, and impact measurement Ensure effective communication and feedback from each session conducted

The Operations Academy Team operates within the Operations Performance Enablement Group. Our mission is to support LSEG Operations employees through their Career lifecycle, onboarding new employees, build technical skills, embedding ways of working, and developing operations leaders. Through targeted, relevant, impactful, and timely learning solutions, we foster growth and excellence in Operations. As a Sr. Learning Consultant reporting to the Learning Manager of the Technical Skills Development Team in Operations Academy, you will be responsible for conducting learning needs analysis and developing, delivering, and measuring the effectiveness of learning programs, in partnership with the Program Managers. Candidates with technical knowledge and skills in data fluency, cloud computing, networking, operating systems, programming, and automation are encouraged to apply. In this role, you will be responsible for the following key responsibilities: - Training Facilitation: Deliver training sessions, both in-person and virtually, to diverse groups of employees. - Learning Needs Analysis (LNA): Conduct training needs assessments to identify targeted learning requirements and measure success aligned with business goals. - Training Program Development: Design, develop, implement, and evaluate global learning programs that align with business goals and employee needs using various methodologies and tools. - Program/Project Management: Lead global multi-functional projects of varying scopes and complexity. - Learning Evaluation: Assess learning efficacy through feedback, surveys, knowledge checks, and key performance metrics. - Business Partnering & Consulting: Engage with customers of various seniority levels to efficiently support and deliver learning requirements. - Governance: Follow standards and lead colleagues in aligning with learning success measures and internal processes. - Problem-Solving/Innovation: Keep updated with industry trends and provide recommendations for process improvements. - Mentoring/Coaching: Support and steer the team in various projects and assignments. - Learning Administration: Own and lead all administrative duties relevant to training sessions and maintenance of learning pathways. - Professional Development: Continuously develop knowledge, skills, and capabilities to meet business demand. To qualify for this role, you should bring: - Subject matter expertise in LSEG Desktop, Enterprise Tech workflows, Product support, and Processes and Tools within Operations. - Skills in Training Delivery, Instructional design, and Project management. - Up-to-date understanding of industry trends in Learning & Development. - Excellent communication, customer management, self-leadership, and problem-solving skills. - Dedication to continuous learning and self-development. Preferred knowledge and skills include technical certifications (e.g., RHCSA, AWS Cloud Practitioner), proficiency in Cloud Technology, Programming, and AI. Join us at LSEG, where you will be part of a dynamic organization focused on driving financial stability, empowering economies, and enabling sustainable growth, all while promoting a diverse and collaborative culture.,

The Compliance AML KYC Sr Supervisor position at Citi is an intermediate management-level role where you will lead a team in providing Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services. Your primary responsibility will be to develop and manage an internal KYC (Know Your Client) program. As a subject matter expert in the KYC function, you will collaborate with line teams to create process and system-related training for both new joiners and existing members of the KYC Execution Team. You will play a key role in problem-solving, leveraging your detailed knowledge to address unique situations, identify risks, and focus on key issues. Additionally, you will act as a key contact for senior stakeholders and other team members. Your duties will include managing process changes by coordinating with stakeholders, identifying risks, and proposing improvements. You will assist the team in implementing Change Training post-process, system, or regulatory updates and will be responsible for ensuring data quality in the KYC workflow tool through periodic checks. Monitoring operational metrics for management-level reporting will also be part of your role. To excel in this position, you should lead by example, demonstrate determination, and be willing to challenge senior levels when necessary. A comprehensive understanding of KYC concepts, compliance policies, and operational procedures is essential. You must be able to work independently on day-to-day tasks and embody the Firm's core values to promote a positive culture across Operations. Ideally, you should have at least 4 years of relevant experience, including completing KYC for various customer types and providing new joiner training. Strong communication skills, both written and verbal, are required for delivering presentations and being a clear communicator. Participation in projects, drafting procedures, and assisting with audits will also be part of your responsibilities. This is a full-time opportunity at Citi, where we value diversity and provide equal opportunities to all qualified applicants. If you require accommodations due to a disability during the application process, please review our Accessibility policy at Citi.,

Greetings from Sutherland! We are hiring for a Manager - Training. This is a 5 day work from office opportunity with rotational shifts. Please see below the job description and qualifications required for the same. We are seeking a strategic and hands-on Training Manager to spearhead training operations for a new Fintech program launch, supporting voice, chat, email, and app-based channels. The Training Manager will ensure that all trainers, tools, processes, and deliverables are aligned to prepare customer-facing teams for success from Day 1. The ideal candidate will be responsible for designing, overseeing, and evaluating training programs that support performance excellence across voice, chat, email, and digital support channels. You will lead a team of trainers and collaborate with cross-functional stakeholders to ensure smooth knowledge transfer and readiness. Key Responsibilities: Develop and execute the end-to-end training strategy for the fintech program launch. Hire, onboard, coach, and manage a team of trainers/facilitators. Collaborate with client and internal stakeholders to align training content with program goals. Lead and plan the Train-the-Trainer (TTT) sessions and ensure training delivery standards are maintained. Create a comprehensive training calendar including New Hire Training, upskilling, and refresher training. Use data and feedback (TNI/TNA) to continuously improve training effectiveness. Conduct post-mortem for all completed classes. Conduct Curriculum Analysis and Curriculum proposal. Manage training logistics, technology, and platforms for omnichannel delivery. Ensure adherence to compliance, regulatory, and data security guidelines relevant to fintech operations. Work closely with Quality and Service Delivery to support nesting. Report training metrics, trainee performance, and recommendations to leadership. Program Launch Readiness Lead the creation of a training project plan aligned with the program launch timeline, including milestones for content sign-off, TTT, pilot sessions, and nesting support. Participate in client calibration sessions, UAT, and tool demos to understand the product, customer journey, and backend platforms. Coordinate closely with WFM, Ops, IT, and QA to align training schedules, capacity, and systems access for learners. Support tool configuration and platform testing for LMS, chat systems, CRM tools, and omnichannel simulators. Define and implement Nesting Scorecards and support mechanisms with QA and Ops . Qualification & Skill sets Required Bachelors Degree or equivalent experience. 3-5 years of experience in a Training Manager role, preferably in fintech or BPO environments. Strong understanding of omnichannel support (voice, chat, email, social, app-based). Experience with Learning Management Systems (LMS) and e-learning platforms. Excellent leadership, analytical, and communication skills.

Role Purpose To handhold New Hires from their DOJ to the end of Process Training where all their issues are resolved. Manage, plan and allocate labs for training. Provide support to new hires on all logistics. Resolve challenges of the Training Delivery team to provide world class training experience. Connect with Training Managers for seamless training delivery. Roles and Responsibilities Core responsibility is to meet and connect with new hires on a daily basis to understand their issues Liaise with support functions for effective resolution of trainee issues Engage trainees in an effective manner during the Trainee Awaiting Training Phase in order to arrest infant attrition. Effectively audit training labs to check existing lab infrastructure and highlight any changes required Should be able to have excellent rapport with training and WFM stakeholders to understand training requirement and numbers and accordingly allocate and manage training labs Should be able to represent as a Wipro Brand Ambassador in front of new hires

Role & responsibilities: This position would include the mentioned set of responsibilities but not limited to: 1. Designing and delivering training programs for contact centre agents. 2. Preparing reports and analyzing data to assist management as they determine contact centre goals. 3. Evaluation Agent Performance and provide feedback to improve agent skills. Provide learning / coaching and taking corrective action, if necessary. 4. Observing the daily operations of contact centre employees, identify operational issues and identifying / suggesting possible areas of improvement. 5. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. 6. Working with other supervisors and management team members to support agents and maximize customer satisfaction. 7. Hiring, training, and preparing call centre representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Answering agent questions regarding best practices or difficult calls. 8. Preparing procedures and policies regarding sales techniques and appropriate agent conduct with contact centre objectives, performance standards and policies. 9. Scheduling and conducting training sessions on various call centre topics to prepare and support new employees. 10. Training experienced employees on new or updated call centre procedures to improve their performance. 11. Liaising with team leaders and managers to conduct on-the-job coaching. Applicants should possess the following attributes: 1. Excellent knowledge of sales techniques and customer service best practices, problem solving, leadership, and customer service skills. 2. Proficiency with technology, especially computers, software applications, and phone systems. 3. Strong teaching abilities and mentoring skills. Analytical, efficient, and thorough. 4. Good verbal & written communication, interpersonal, and conflict resolution skills. 5. Ability to coach, train, and motivate employees and evaluate their performance. 6. Experience / knowledge of BOBCARD's products & processes will be an added advantage. 7. Data Analysis & Quality Assurance.

Vividus Hotels is looking for Training Manager to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function

Role & responsibilities Candidate must have experience in supporting learning delivery or managed training services projects, which includes training administration, schedule management, client engagement and trainer management. Design, develop, and deliver structured training programs for CRM, HR processes, quality procedures, and general office operations. Conduct onboarding sessions for administrative and departmental staff. Align training programs with business objectives to support organizational goals and workforce development. Create comprehensive training materials, including presentations and manuals. Design and implement strategies to manage and track Key Performance Indicators e-learning content, and handouts. (KPIs) and Key Result Areas (KRAs) . Deliver clear instructions and real-world examples to enhance understanding and application of concepts. Facilitate training sessions on sales techniques, objection handling, negotiation and closing. Performs activity that is intended to increase the knowledge, skills, and abilities of an organization's employees. Developed interactive and engaging training modules focused on manufacturing processes, production tools, and quality enhancement practices. Monitor post-training progress and provide regular updates to management on employee development outcomes. Provide continuous support to help employees implement and integrate new skills into their roles. Stay current with industry trends, best practices, and innovations in training methodologies and technologies. Deliver comprehensive product training to employees to enhance their knowledge and confidence in presenting and using company offerings." Skills Required: Proven experience as a trainer or facilitator, preferably in a manufacturing company. Strong communication , presentation , leadership , teamwork , and facilitation skills. Excellent analytical and problem-solving abilities. Ability to design and deliver engaging, effective, and interactive training programs. Knowledge of quality standards, KPIs, compliance protocols, and performance metrics. Proficiency in MS Office.

Position:- Training & Development Manager Location - Ranchi, Hazaribagh & Deoghar Educational Qualification - Minimum Graduate Experience - Minimum 03 Years experience required in same role (Automobile Industry Experience Preferred) CTC - 4.25LPA + Performance Based Incentives Roles and Responsibilities: - 1. Regular Training Sessions - Conduct daily training sessions to ensure continuous learning and skill development. 2. Hand-Holding Training - Provide personalized, hands-on training to support team members in their roles. 3. Training Calendar Preparation - Create a comprehensive training calendar aligned with team requirements and Maruti Suzuki India Limited (MSIL) plans. 4. Completion of MSIL E- Trainings - Ensure timely completion of all required MSIL online training modules by team members. 5. Tech Savvy - Stay updated with the latest technologies relevant to the automotive industry and training tools. 6. Competitive Awareness - Maintain awareness of competitor products and market trends to enhance training relevance. 7. Performance Evaluation and Analysis - Regularly assess and analyse the performance of each team member, providing constructive feedback for improvement. 8. Presentation and Communication Skills - Utilize excellent presentation and communication skills to deliver engaging and effective training sessions.

A Process Trainer plays a vital role in ensuring that employees are well-prepared and proficient in their job responsibilities. You will be responsible for designing, developing, and delivering training programs to enhance employee performance and productivity. Your roles and responsibilities will include conducting training needs assessments to identify knowledge and skill gaps, developing and maintaining training materials such as manuals, presentations, and e-learning content, and delivering engaging training sessions in both classroom and one-on-one settings. You will also be monitoring and evaluating employee performance to identify areas for improvement, providing constructive feedback and coaching to enhance employee skills, and keeping training materials up-to-date with the latest industry standards and company policies. Collaboration with subject matter experts and department managers to ensure training content aligns with organizational goals is essential. Additionally, you will be responsible for tracking and reporting on training program effectiveness and employee progress, assisting in the onboarding process for new hires, and continuously improving training processes and methodologies. Familiarity with KMS management and regular communication with stakeholders to keep them updated on all training-related activities will be part of your responsibilities.,

Job Title: Soft Skills Trainer for Housekeeping Staff Job Description: Position Overview: We are seeking a skilled and experienced Soft Skills Trainer to join our team and provide training to our housekeeping staff. The ideal candidate will possess a deep understanding of housekeeping practices, including knowledge of housekeeping chemicals, equipment, and safety protocols. Additionally, the candidate should be certified from a reputable institution, such as the Institute of Hotel Management (IHM), and have a passion for developing the interpersonal skills of our staff members. Responsibilities: Training Delivery: Conduct training sessions focused on soft skills development for housekeeping staff, including but not limited to communication skills, customer service, teamwork, and time management. Customized Training Programs: Design and develop customized training programs tailored to the specific needs and challenges of our housekeeping team, ensuring alignment with organizational goals and objectives. Housekeeping Knowledge: Provide training on housekeeping chemicals, machinery, and personal protective equipment (PPE) usage, emphasizing safety protocols and best practices to ensure a clean and hazard-free environment. Standard Operating Procedures (SOPs): Educate staff on standard operating procedures (SOPs) related to housekeeping tasks, ensuring adherence to quality standards, efficiency, and consistency in service delivery. Certification Compliance: Ensure that all training activities and materials comply with industry standards and regulations, particularly those outlined by IHM and other relevant certifying bodies. Performance Evaluation: Assess the effectiveness of training programs through ongoing evaluation and feedback mechanisms, making adjustments as necessary to improve outcomes and enhance staff performance. Continuous Improvement: Stay abreast of industry trends, best practices, and emerging technologies in housekeeping and soft skills training, incorporating new methodologies and tools to continuously enhance the effectiveness of training initiatives. Qualifications: Bachelor's degree in Hospitality Management, Education, or a related field. Certification from the Institute of Hotel Management (IHM) or equivalent institution. Proven experience in conducting soft skills training, preferably in the hospitality or housekeeping industry. In-depth knowledge of housekeeping chemicals, machinery, PPE, and safety protocols. Excellent communication, presentation, and interpersonal skills. Strong organizational and time management abilities. Ability to work effectively both independently and as part of a team. Commitment to continuous learning and professional development. Additional Requirements: Flexibility to work non-standard hours, including evenings and weekends, as needed. Willingness to travel to various locations to conduct training sessions. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): Do you have certification in Hotel Management Education: Bachelor's (Preferred) Experience: total work: 4 years (Required) Work Location: In person,

Role Description This is a on-site role for a Freelance Trainer based in Bengaluru. The Freelance Trainer will be responsible for delivering comprehensive training sessions, developing training materials, and ensuring that participants gain the required knowledge and skills. The role also involves assessing the effectiveness of training programs and providing constructive feedback to improve learning outcomes. Qualifications Experience as a Technical Trainer and in Training & Development Strong skills in Technical Training and Training delivery Excellent Communication skills Proven experience in creating and delivering impactful training sessions Ability to work independently and collaboratively in a team environment Bachelor's degree in Education, Technical fields, or related disciplines,

At F5, we are dedicated to creating a better digital world for organizations worldwide by developing, securing, and running applications that enhance our digital experiences. We have a strong focus on cybersecurity, aiming to protect consumers from fraud and enabling companies to innovate. Our core values revolve around putting people first, striving to improve the lives of our customers, and fostering a diverse and inclusive F5 community where everyone can excel. As part of our team, you will be valued, empowered, collaborative, and innovative, with a strong sense of integrity and commitment to diversity. We are currently looking for a Talent Acquisition Specialist to join our organization and play a crucial role in sourcing and recruiting top talent that aligns with our business needs. In this position, you will work closely with managers to define job requirements, manage the entire recruitment process, and provide guidance and support to hiring managers to achieve F5's business goals effectively. Responsibilities include upholding F5's Business Code of Ethics, managing the full recruitment cycle, screening candidates, conducting interviews, managing candidate databases, and ensuring compliance with recruitment policies and procedures. You will also be responsible for developing recruitment strategies, providing training to hiring managers, and handling HR-related inquiries from employees and candidates. Key qualifications for this role include a Bachelor's Degree in Human Resources or a related field, 8+ years of experience in recruiting (agency or corporate), familiarity with recruitment technologies such as Workday, and a strong understanding of EEOC/OFCCP compliance. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work both independently and collaboratively within a team. If you are passionate about recruitment, have a strong background in talent acquisition, and are looking to join a global tech company that values diversity and innovation, we encourage you to apply for this exciting opportunity at F5. Please note that all communication regarding job opportunities at F5 will be sent through official F5 email addresses or auto email notifications from Workday to ensure authenticity and security. F5 is an equal opportunity employer committed to creating a diverse and inclusive workplace where all individuals can thrive and contribute to our shared success.,

Role & responsibilities Create and execute learning strategies and programs Support and assist in identifying development needs and design and deliver programs(ILT/V-ILT/E-learning) to address skill gaps. Support and assist implementation of learning programs Integrate multiple learning approaches throughout the organization Conduct regular talent assessments. Collaborate with key stakeholders to assess business needs and align learning initiatives with business objectives. Understanding of the evaluation frameworks to measure the learners effectiveness Analysing feedback to enhance the learning experience. Create and manage training calendar. Maintain employee records up-to-date, track their training, certifications, and progress. Manage pre and post learning activities Functional knowledge of learning management system Preferred candidate profile Proven experience as an Assistant Manager or similar Current knowledge of effective learning and development methods Familiarity with e-learning platforms and practices Experience in project management Proficient in MS Office and Learning Management Systems (LMS) Excellent communication and negotiation skills; sharp business acumen Ability to build rapport with employees and vendors This role demands travelling Professional certification is a plus

Process- Trainer- International Voice only- Healthcare Process - Voice Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)

1. Training & Delivery - Develop and deliver engaging training sessions (online & onsite) to school teachers, principals, and field teams on the usage of digital classroom tools and content. Create and customize training content, manuals, SOPs, and resource material suited for diverse user profiles. Conduct refresher training programs periodically. 2. Adoption & Engagement - Develop strategies to ensure effective usage and adoption of digital solutions in classrooms. Monitor usage data from dashboards and intervene in low-usage areas through targeted engagement. Build success stories and use cases from the field. 3. Monitoring & Reporting - Maintain training reports, attendance, feedback, and impact data. Prepare weekly/monthly adoption reports and share insights with central teams. 4. Capacity Building- Coordinate with district-level trainers or field coordinators. Provide coaching and mentoring support to local trainers or partner organizations. Education Graduate/Postgraduate in Education or relevant experience Total Experience Required 4-5 years Relevant Experience Required in training, capacity building , or education project implementation Skills Required Excellent communication, presentation, and facilitation skills • Strong understanding of EdTech tools and digital content for schools Comfort with digital platforms and dashboards Ability to manage multiple stakeholders and drive engagement Analytical mindset to interpret data and take actions Fluency in English and Hindi (knowledge of additional North Indian languages is a plus) Willingness to travel extensively Competency Needed 1. Training & Facilitation Skills 2. Data management & Analysis 3. Stakeholder management 4. Communication Skills 5. Report writing Note: Frequent travel is an essential part of this position

C-Electric Automotive Drives Pvt. Ltd. is looking for Drive train Specialist to join our dynamic team and embark on a rewarding career journey Inspect and troubleshoot drivetrain components. Perform repairs or recommend replacements. Test vehicle systems post-repair. Stay updated with emerging drivetrain tech.

We are seeking a dynamic and experienced Process Trainer to deliver effective training programs for our US Healthcare voice process , focusing on the Health and Welfare domain. The ideal candidate will be responsible for onboarding new hires, conducting refresher trainings, and ensuring consistent process understanding across teams. Key Responsibilities: Deliver New Hire Training (NHT) for US healthcare voice process Health and Welfare domain Conduct regular refresher and upskilling training sessions based on process updates and quality gaps Collaborate with Quality and Operations teams to identify training needs Design, update, and maintain training content, SOPs, and job aids Monitor training effectiveness through assessments, mock calls, and certification processes Maintain training MIS and prepare weekly/monthly training performance reports Ensure compliance with HIPAA and other regulatory guidelines in all training content Support nesting and transition phases for new joiners to ensure seamless ramp-up Must-Have Requirements: Minimum 1 years of experience as a Process Trainer in an International Voice Process Health and Welfare domain Strong knowledge of US healthcare benefits, insurance plans, and regulatory compliance Excellent presentation, facilitation, and communication skills Ability to manage end-to-end training cycles – from planning to execution and evaluation Proficiency in MS Office (Excel, PowerPoint, Word) Preferred Skills: Prior experience in a BPO/KPO setup Exposure to virtual/remote training delivery tools Instructional design knowledge is a plus Training certifications (e.g., TTT, CPTM) are an added advantage

About the team ZF Wind Power puts wind energy in motion! The ZF Wind Power Business Unit is part of ZF group which is known as one of the worlds leading automotive suppliers. What you can look forward to as Project Engineer (m/f/d): Design and implement IT security measures for production environments. Provide guidance on security best practices, including access control, data protection, and system hardening. Conduct security audits and assessments to identify vulnerabilities and recommend improvements. Deliver training and awareness programs for local IT and operations teams. Support the deployment and maintenance of security tools such as antivirus, backup systems, and patch management solutions. Collaborate with cross-functional teams to integrate security into production processes and infrastructure. Respond to and investigate security incidents, ensuring timely resolution and documentation. Stay updated on emerging threats and technologies to continuously improve security posture. Ensure compliance with organizational policies and industry standards. Travel to various production sites as needed to support security initiatives. Your profile as Project Engineer Bachelors degree in ECE , Information Technology, Engineering, Computer Science, or a related field. 4+ years of experience in IT security, systems administration, or a related technical role. Familiarity with industrial control systems, production networks, and operational technology (OT). Strong understanding of cybersecurity principles, tools, and frameworks. Experience with network security, firewalls, and endpoint protection. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities. Ability to manage multiple projects and work independently. Willingness to travel domestically and internationally (up to 50%). Why you should choose ZF in India Innovative Environment: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth. Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support. Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement. Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide. Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint. Employee Well-being: ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance. Be part of our ZF team as PITS Plant Coordinator and apply now!

Job Description Process Trainer Location – Mumbai Experience – 3+ Years of experience (can prefer candidates with 1 year of core training experience) Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants’ score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Desired Skills: • Required from a training background • Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. • Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching • Ability to communicate and resolve issues that affect Performance Criteria • Ability to handle escalations from employees • Ability to escalate issues to their supervisor or other internal departments • Demonstrated language fluency in English, Kannada/ Tamil Candidate should be comfortable working from office 6days - Mumbai Office

Role & responsibilities We are looking for a passionate and execution-driven Training Manager to lead end-to-end training operations in Mother Hubs. This role is critical in embedding strong process capabilities, building a continuous learning culture, and directly influencing key operational metrics. Key Responsibilities: Design and manage the Mother Hub training calendar based on operational requirements and priorities. Ensure all new pickers complete simulation-based training and on-the-job training within 3 days, supported by Learning Zones and visual learning aids. Conduct monthly training needs identification in collaboration with MH leadership and take action on key skill or knowledge gaps. Execute refresher programs, new process trainings, product launch sessions, and other targeted learning initiatives. Conduct quarterly knowledge assessments across roles and reinforce critical processes where needed. Evaluate the impact of training through post-training performance data and implement corrective actions as required. Lead weekly training reviews with Mother Hub leadership and ensure timely closure of feedback and action items. Guide and review the performance of Process Trainers and Associate Trainers, and work closely with MH Operations teams to reduce damages, improve quality, and control shrinkage. Preferred Candidate Profile: 35 years of experience in training delivery, warehouse operations, or process excellence in supply chain or logistics environments. Strong understanding of MH processes such as inward, outward, inventory control, and liquidation. Experience in designing and executing on-floor training, simulation-based modules, and knowledge assessments. Ability to work closely with operations teams and influence outcomes through capability building. Proficiency in tracking training effectiveness using operational data. Strong communication, facilitation, and team management skills.