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3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Instructor Analyst Qualifications: Any Graduation Years of Experience: 3 to 5years Language - Ability: English - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Will conduct New Hire training/ Floor Performance enhancement programs for the Project. In addition, the team member will establish and manage relationships for New Hire integration into the Accenture style of working. What are we looking for Extensive soft skills training experience Culture, Voice & Accent, Grammar, Customer ServiceExcellent Communication Skills - orally and in writingInstructional designPresentation SkillsComputer/ MS Office skillsTrend analysis and reportingPeople Management skillsCritical problem solving and issue resolutionTeam supervisionPeople Development Feedback & Coaching Behaviors key to the success of this position areContinuous improvement focus result orientedMotivationTeaming and CollaborationAnalytical thinkingAbility to Plan and PrioritizeConfidence Positive outlookCreative and innovative approachAdaptabilityAbility to exercise sound judgment within established guidelinesRelationship Partnering Roles and Responsibilities: Assess relevant training needs for individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems available. Stay informed as to relevant skill and qualifications levels required by employees for effective performance (Client and Internal requirements), and circulate requirements and relevant information to the organization / Leadership as appropriate. Work with CD Manager to produce plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary. Design training courses and programs necessary to meet training needs.Organize training venues, logistics, transport as required to achieve efficient training attendance and delivery. Plan and deliver training courses personally where necessary to augment that provided externally or internally by others. Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training. Recruit employees (as applicable). Ensure all training activities and materials meet with relevant organizational and statutory policies. Monitor, measure and report on employees training and development plans and achievements within agreed formats and timescales. Develop self, and maintain knowledge in relevant field at all times.Deploy TTTs as required by the organization.Interact with training vendors and attend related training conferences and seminars.Monitor calls and give feedback to teams assigned.Train, assess and implement activities to effect improvement in E-mail writing skills and grammar.Implement language and culture modules training on a recursive basis to agents on floor.Calibrate with existing Coaches / Operations.Aid the Operations team in improving performance on customer service, team motivation and teamwork.Ensure that the current knowledge is updated regularly through huddles, monitoring, etc. Qualification Any Graduation
Posted 6 days ago
5.0 - 10.0 years
15 - 20 Lacs
Hyderabad
Work from Office
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Sr.Analyst Instructional Designer (Tech Content Strategist) - Agile Project Management Job Overview Are you a certified Agile or Project Management professional with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Sr. Analyst - Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in Agile and Project Management domains. Acting as a subject matter expert (SME), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review and iterate for Agile and Project Management topics. Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., PMP, Scrum, SAFe, CompTIA Project+) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers Skills Required Minimum 5+ years of hands-on experience in Agile or Project Management, including practical exposure to content planning and development. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distil complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Experience working with Agile/PM tools such as Jira, MS Project, Trello, or Azure DevOps. Relevant certifications in Agile and/or Project Management (e.g., PMP, PMI-ACP, CSM, SAFe, CompTIA Project+). Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Posted 6 days ago
5.0 - 10.0 years
22 - 30 Lacs
Hyderabad
Work from Office
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Sr.Analyst Instructional Designer (Tech Content Strategist) - AI/ML Job Overview Are you a certified AI/ML professional with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a principal - Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in the AI/ML domain. Acting as a subject matter expert (SME), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review and iterate for AI/ML Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., Azure, CompTIA, AWS Certified, Microsoft Certified) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization while maintaining content quality. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers. Skills Required Minimum 5+ years of hands-on experience in AI/ML, including practical exposure to Generative AI. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distill complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in programming such as Python and SQL. Fluency and experience with AI/ML libraries such as NumPy, Pandas, Sci-kit Learn, HuggingFace, and Langchain. Experience working with AI/ML technology and topics such as Agents, LLMs, OpenAI, Claude, Gemini, Copilot, and Deep Learning. Preferred/Additional Skills: Relevant certifications in AI. Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Posted 6 days ago
2.0 - 7.0 years
2 - 7 Lacs
Pune, Maharashtra, India
On-site
Conduct Training Sessions: Deliver comprehensive training sessions for employees involved in Third Party Collections, ensuring a deep understanding of relevant processes and compliance standards. Training Material Development: Create and update training materials, manuals, and documentation specific to Third Party Collections procedures and best practices. Needs Assessment: Collaborate with management to assess training needs within the Third-Party Collections team, identifying areas for improvement and skill development. Adapt Training Methods: Tailor training methods to address different learning styles and ensure optimal comprehension and application of Third-Party Collections strategies. Feedback and Evaluation: Provide constructive feedback to trainees, offering guidance for improvement. Evaluate the effectiveness of training sessions and implement enhancements as needed. Call Calibration Sessions: Attend internal and external call calibration sessions to ensure consistency in evaluating and scoring calls within the Third-Party Collections team. Provide insights and feedback to enhance call quality. Stay Updated: Stay abreast of all updates, changes, and advancements within the Third-Party Collections domain. Keep training materials current and incorporate the latest industry best practices into training sessions. Execution of Policies: Demonstrate the ability to execute policies, processes, and procedures of the organization effectively within the training context. Compliance Assurance: Ensure full compliance with all company, departmental, legal, and regulatory requirements in the delivery of Third-Party Collections training programs. Candidate Requirements Experience: Proven experience of 2+ yrs. with a focus on Third Party Collections, preferably working as a Trainer role. Familiarity with debt collection processes, compliance standards, and industry regulations. Preferred Qualification: Graduate from any stream Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information in a clear and understandable manner. Adaptability: Ability to adapt training approaches to accommodate various learning styles and levels of expertise within the Third-Party Collections team. Organizational Skills: Strong organizational skills to manage training schedules, materials, and documentation effectively. Team Collaboration: Collaborate with Third Party Collections management to stay updated on industry changes and ensure training programs align with current best practices.
Posted 6 days ago
2.0 - 7.0 years
2 - 7 Lacs
Pune, Maharashtra, India
On-site
Conduct Training Sessions: Deliver comprehensive training sessions for employees involved in Revenue Cycle Management, ensuring a deep understanding of relevant processes and compliance standards. Training Material Development: Create and update training materials, manuals, and documentation specific to Revenue Cycle Management procedures and best practices. Needs Assessment: Collaborate with management to assess training needs within Revenue Cycle Management team, identifying areas for improvement and skill development. Adapt Training Methods: Tailor training methods to address different learning styles and ensure optimal comprehension and application of Revenue Cycle Management strategies. Feedback and Evaluation: Provide constructive feedback to trainees, offering guidance for improvement. Evaluate the effectiveness of training sessions and implement enhancements as needed. Call Calibration Sessions: Attend internal and external call calibration sessions to ensure consistency in evaluating and scoring calls within the RCM team. Provide insights and feedback to enhance call quality. Stay Updated: Stay abreast of all updates, changes, and advancements within the Revenue Cycle Management domain. Keep training materials current and incorporate the latest industry best practices into training sessions. Execution of Policies: Demonstrate the ability to execute policies, processes, and procedures of the organization effectively within the training context. Compliance Assurance: Ensure full compliance with all company, departmental, legal, and regulatory requirements in the delivery of Revenue Cycle Management training programs. Candidate Requirements Experience: Proven experience of 2+ yrs. with a focus on Revenue Cycle Management, preferably working as a Trainer role. Familiarity with Revenue Cycle Management processes, compliance standards, and industry regulations. Preferred Qualification: Graduate from any stream Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information in a clear and understandable manner. Adaptability: Ability to adapt training approaches to accommodate various learning styles and levels of expertise within the Revenue Cycle Management team. Organizational Skills: Strong organizational skills to manage training schedules, materials, and documentation effectively. Team Collaboration: Collaborate with management to stay updated on industry changes and ensure training programs align with current best practices.
Posted 6 days ago
9.0 - 12.0 years
9 - 13 Lacs
Motihari
Work from Office
LTFinance is looking for REGIONAL TRAINING MANAGER to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function
Posted 6 days ago
10.0 - 20.0 years
20 - 35 Lacs
Boisar
Work from Office
Manpower Resources India Pvt. Ltd is a leading Executive Search & Selection company, caters to recruitment services in Manufacturing, Infrastructure, Engineering & Healthcare domain. We have been mandated by a large conglomerate which is into Stainless Steel Manufacturing for the below mentioned role. Job Title: DGM/ AGM/ Senior Manager- Learning & Development Location: Boisar Job Description: We are seeking the Learning & Development (L&D) initiatives at steel plant who will play a pivotal role in driving the learning agenda and enhancing employee skills through training programs. Key Responsibilities: Develop and implement a robust learning and development strategy aligned with the steel plant's objectives and operational requirements. Conduct Training Needs Analysis (TNA) to identify skill gaps and training priorities across the organization. Create a comprehensive training calendar and coordinate training sessions for both behavioral and technical skill development. Identify and engage external trainers or subject matter experts to deliver specialized training programs. Design training content and materials for various programs, ensuring relevance and effectiveness. Conduct impact assessments and evaluations post-training to measure the effectiveness and ROI of the training initiatives. Collaborate with HR and operational teams to ensure seamless integration of L&D programs with business goals. Drive continuous improvement in learning methodologies, tools, and platforms to enhance the overall learning experience. Monitor training budgets, resources, and performance metrics to optimize training effectiveness and efficiency. Qualifications: Bachelor's degree in Learning & Development, Human Resources, Organizational Psychology, or related field; advanced degree or certifications in L&D preferred. Proven experience in leading learning and development functions within the steel manufacturing or heavy industrial sector. Strong knowledge of training methodologies, instructional design, and adult learning principles. Excellent project management skills with the ability to manage multiple training initiatives simultaneously. Strong communication, leadership, and stakeholder management abilities. Experience in conducting training impact assessments and using data to drive decision-making.
Posted 6 days ago
6.0 - 10.0 years
8 - 10 Lacs
Chennai
Work from Office
We are looking for an expd Training Manager to lead/enhance the training function for our International Telecom Process. The ideal candidate will be responsible for designing, implementing, managing training programs to improve agent performance Required Candidate profile 5+ years of exp in BPO training (International Voice Process is mandatory). At least 2 years in a managerial or leadership role. Excellent communication, presentation, and people management skills
Posted 6 days ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Contact Person: Nidhi Rastogi 8630322833 share resume at nidhi.rastogi@igtsolutions.com
Posted 6 days ago
2.0 - 6.0 years
4 - 7 Lacs
Kolkata, Hyderabad, Ahmedabad
Work from Office
Dear candidates we are hiring for Retail Trainer Qualification::Any Graduation Location::Chennai, Hyderabad, Mumbai/Ahmedabad, Kolkata Experience::2+ Years Responsibilities:: >Training Program Development >Hiring and Onboarding >Training Delivery
Posted 6 days ago
1.0 - 2.0 years
0 - 3 Lacs
Noida, Gwalior, Greater Noida
Work from Office
Job description: FIZ Robotic Solutions is the World's first Omni-channel STEM training platform. We are searching for educated and innovation driven individuals with a strong interest in hands-on learning and teaching to join our mentoring team. Roles & Responsibilities Provide school children Experiential Learning to help them build lasting skills in STEM, Robotics, Electronics, Entrepreneurship, Aeromodelling, Coding, and Automobile. DIY and hands-on activities are used to teach students and keep them engaged in the lab. Research and develop grade-wise activities, curriculum and content for the respective modules. Create assessments based on real-world applications to evaluate learning outcomes. Education Qualifications B. tech/ M. Tech (Any Stream) Preferred Candidate Profile: Experience as STEM/ Robotics/ Coding/ Electronics/ 3D Printing/ Artificial Intelligence Mentor. Knowledge of Electronics, Arduino, C, Raspberry Pi , Python Coding etc. Good communication in English / Hindi & presentation skills. Basic understanding of Computer, Internet, E-mail usage, MS-Office. 2 years of teaching experience in STEM. Benefits: Hands-on-training will be provided on Robotics, Electronics, Arduino, Raspberry Pi and drones etc. Competitive compensation and other benefits. Perks: Incentives & bonuses based on performance. Location: Gwalior, Noida & Greater Noida Let the Innovation begin!
Posted 6 days ago
1.0 - 6.0 years
4 - 9 Lacs
Kochi, Mumbai (All Areas)
Work from Office
Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in Malayalam Candidate should be comfortable working from office 6days - Mumbai - Infinity Tower Mindspace, 1-B, Zakeria Rd, behind Lakozy Toyota showroom, Malad, Rajan Pada, Ekta Nagar, Malad West, Mumbai, Maharashtra 400064, IndiaRole & responsibilities.
Posted 6 days ago
2.0 - 5.0 years
2 - 4 Lacs
Thanjavur, Thiruvarur
Work from Office
Role & responsibilities Strong knowledge and exposure of MFI procedures and policies. Ensure that employees are trained in the required skills to complete their work tasks both efficiently and effectively, which will further lead to achieving business objectives. Conduct Orientation & Functional Induction training and certification of candidates during induction period. Schedule periodic training sessions for employees in respective States. Schedule periodic training sessions for employees in respective States. Conduct virtual/physical training for employees in SFO, CRE and RO roles. Monitor training material and Business updates to make amendments to the manual to ensure they are effective and up to date. Ensure that the Field team is updated with the required skills to deal with client interactions on a daily basis. Ensure that the Field team is updated with the required skills for addressing client grievances and concerns. Ensure employee effective learnings through periodic interventions and assessments. Responsible for the upkeep of training centres and guest house Preferred candidate profile Ability to analyze data and to prepare accurate reports in a timely manner. Open to travel in rural interiors, roughly 8-10 days a month. Strong skill of making MIS Reports (MS Excel) and power point presentations Branch Managers and Area Managers from MFI industry are also preferred for this role
Posted 6 days ago
1.0 - 6.0 years
2 - 5 Lacs
Noida
Work from Office
Croma Campus is looking for Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective
Posted 6 days ago
3.0 - 7.0 years
2 - 6 Lacs
Surat
Work from Office
Job Title: Corporate Trainer Function: L&D Reporting To: HR Head Base Location: Surat Work Mode: Office & Field work Education: Bachelor's degree in Electronics, Engineering, or any technical discipline (preferred) Experience (in years): 3-5 years of experience in corporate training Notice Period: Immediate No. of Vacancy: 01 Role Overview The Corporate Trainer will be responsible for designing and delivering technical product training and soft skills development programs for all levels of employees from onboarding new joinees to upskilling existing team members. This role is critical in driving performance, product knowledge, and service excellence across departments like Sales, Installation, Support, and Admin. Role Description: Conduct structured product training sessions on home automation systems (controllers, switches, sensors, apps, voice assistants, etc.) Deliver in-depth hands-on training on installation, configuration, and troubleshooting. Explain use cases, product differentiation, and integration with third-party platforms (e.g., Alexa, Google Home). Train employees on the latest upgrades or new product launches. Create scenario-based modules for customer service and tech support teams. Facilitate interactive sessions on Communication & Email Etiquette, Customer Interaction & Complaint Handling, Team Collaboration, Sales Pitch & Objection Handling, Time Management & Personal Effectiveness. Run group activities, role plays, and real-world simulations to drive behavioral change. Design engaging training materials including PPTs, manuals, cheat sheets, product flow charts, and video tutorials. Maintain a centralised library of technical and behavioral training content. Collaborate with technical and product teams for accurate training input. Prepare monthly training calendars and coordinate with department heads for scheduling. Maintain training records, attendance, and feedback forms. Track training effectiveness using assessments, quizzes, and practical evaluations. Submit regular reports and improvement recommendations to HR and leadership. Cross-Department Collaboration - Work closely with Product Team, Service, R&D, HR, & Sales & Support team for training needs. Skills: Public speaking and presentation skills Conducting engaging classroom and virtual training sessions Soft Skills Coaching Designing PPTs, manuals, handouts, and video scripts Creating assessments, case studies, and quizzes Audience Engagement Assessment & Feedback Collaboration Tech Proficiency Knowledge: Home Automation Products Product Workflow & Integration Customer Journey & Experience Employee Learning Needs Corporate Culture & SOPs Adult Learning Principles Attitude: Proactiveness Empathy & Patience Positive Outlook Accountability Adaptability Professionalism Growth Mindset Collaboration-Oriented Cultural Sensitivity
Posted 1 week ago
3.0 - 7.0 years
2 - 6 Lacs
Surat
Work from Office
Job Title: Corporate Trainer Technical & Soft Skills Function: L&D Reporting To: HR Head Base Location: Surat Work Mode: Office & Field work Education: Bachelor's degree in Electronics, Engineering, or any technical discipline (preferred) Experience (in years): 3-5 years of experience in corporate training Notice Period: Immediate No. of Vacancy: 01 Role Overview The Corporate Trainer will be responsible for designing and delivering technical product training and soft skills development programs for all levels of employees from onboarding new joinees to upskilling existing team members. This role is critical in driving performance, product knowledge, and service excellence across departments like Sales, Installation, Support, and Admin. Role Description: Conduct structured product training sessions on home automation systems including controllers, switches, sensors, mobile apps, and voice assistants (e.g., Alexa, Google Home). Deliver hands-on training on installation, configuration, troubleshooting, and safety practices. Explain real-world use cases, product differentiation, and integration with third-party platforms. Train employees on new product launches, firmware updates, and technical enhancements. Develop scenario-based learning modules tailored for customer service and technical support teams. Facilitate interactive soft skills sessions covering Communication, Email Etiquette, Customer Interaction, Complaint Handling, Team Collaboration, Sales Pitching, Objection Handling, Time Management, and Personal Effectiveness. Conduct role plays, group activities, and live simulations to encourage behavioral development and engagement. Design engaging training materials such as presentations, manuals, quick reference guides, flowcharts, and video tutorials. Maintain and update a centralized repository of technical and behavioral training resources. Upload and manage training content on the Learning Management System (LMS), ensuring easy access and structured module progression. Track learner progress, completion rates, and assessment scores via the LMS dashboard. Generate periodic LMS reports to evaluate training participation, engagement, and learning outcomes. Troubleshoot user issues related to the LMS and coordinate with IT/support teams for resolution. Collaborate closely with technical, product, and R&D teams to ensure content accuracy and relevance. Create monthly training calendars in coordination with department heads to align with operational needs. Maintain accurate training records including attendance, assessments, and feedback forms. Evaluate training effectiveness through quizzes, hands-on tests, and post-training feedback. Prepare and submit regular reports on training outcomes along with actionable improvement suggestions. Work cross-functionally with Product, Service, R&D, Sales, Support, and HR teams to assess training requirements and drive continuous improvement. Skills: Public speaking and presentation Classroom and virtual training delivery Soft skills facilitation Instructional design (PPTs, manuals, scripts) Assessment creation (quizzes, case studies) Audience engagement techniques Feedback and coaching Cross-functional collaboration Digital tools and LMS proficiency Knowledge: Home automation and smart products Product lifecycle and third-party integration Customer journey and end-user use cases Employee learning styles and training needs Organizational SOPs and internal processes Adult learning principles and models Attitude: Proactiveness Empathy and patience Positive outlook Accountability Adaptability Professionalism Growth mindset Team collaboration Cultural sensitivity
Posted 1 week ago
7.0 - 10.0 years
7 - 10 Lacs
Gurugram
Work from Office
Coordination with PAN India Centers for completion of the pendency in Operations for all related reports. Responsible for putting students in the batches after Admission • To ensure excellent quality of Training Delivery • To ensure student development activities regularly at the centres • To ensure high level of student satisfaction and development • Ensuring the timely certification of the students • Controlling Training slippage & leakage at all levels. • Faculty Management & Rostering of PAN India. • Ensuring excellent training infrastructure at the centers. Roles and Responsibilities Coordination with PAN India Centers for completion of the pendency in Operations for all related reports. Responsible for putting students in the batches after Admission • To ensure excellent quality of Training Delivery • To ensure student development activities regularly at the centres • To ensure high level of student satisfaction and development • Ensuring the timely certification of the students • Controlling Training slippage & leakage at all levels. • Faculty Management & Rostering of PAN India. • Ensuring excellent training infrastructure at the centers.
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English Candidate should be comfortable working from office 6days - Gurugram - Plot 119 Policybazaar Corporate Office Sector 44, Gurugram
Posted 1 week ago
10.0 - 20.0 years
3 - 8 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Hybrid
We are actively looking for SAP BW Trainer who can deliver corp. training . Mode : Online /Offline Training Type : Corporate training If you are skilled in training delivery apply now share resume at hr@skils.in Share with who might be interested.
Posted 1 week ago
10.0 - 20.0 years
1 - 6 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Hybrid
We are actively looking for SAP CO Trainer who can deliver corp. training . Mode : Online /Offline Training Type : Corporate training If you are skilled in training delivery apply now share resume at hr@skils.in Share with who might be interested.
Posted 1 week ago
4.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
ROLE PURPOSE & OBJECTIVE Should devise an overall or individualized training and development plan, strategize, oversee its implementation and assess outcomes. Identify training and developmental needs and drive suitable training initiatives, propose solutions and enhance process and project development. Engage with all necessary stake holders and cross functional teams to meet and establish training requirements. Enhance employees skills, performance, productivity and quality of work. Deliver training needs at the Phone banking unit Conducts training classes, which include content about the job, the Company, and different client programs Facilitates new hire training using the provided curriculum to Phone Banking Officers Facilitates continuing trainings to existing Phone Banking Officers for new products and services Identify training and developmental needs and drive suitable training initiatives, propose solutions and enhance process Coordinate and collaborate with all stakeholders to seek inputs of products & Process KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Ensure all trainings are done as defined within timelines Ensure Training SLA and certifications are Met Handle NHT and provide support as required Responsible for New joiners performance Manage New joiners attrition Update and manage training content Conduct call calibrations with External and internal stakeholders Conduct call listening activities Identify training and developmental needs and drive suitable training initiatives Enhance employees’ skills, performance, productivity and quality of work Customer (Both Internal & External) Ensure trainees are handling calls & providing 100% accurate resolution on calls Query and doubt handling Escalation handling Provide customer service personnel with guidance in handling difficult or complex issues or problems so they can be resolved effectively and efficiently Provide guidance on how to escalate complaints / disputes within the organization Internal Process Publish Training calendar and other reports as defined within timelines Ensure adherence to process and audit requirements Coaching and feedback sessions for Trainees and existing staffs Maintain schedule adherence of trainees Manage NHT Attrition Innovation & Learning Identify training gaps and ensure team members are up to date with products and procedure Coordinating with business teams to get the latest feedback and updates Ensure adherence to training man-days/ mandatory training programs for self and self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank
Posted 1 week ago
5.0 - 8.0 years
8 - 10 Lacs
Gurugram
Work from Office
To design, digitize, and deliver engaging, high-impact learning experiences using modern content formats and digital tools that drive capability building across 700+ retail fashion stores and corporate functions.
Posted 1 week ago
2.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Society for Economic Development is looking for Training Coordinator to join our dynamic team and embark on a rewarding career journey Identifying training needs and developing training plans and schedules Coordinating with trainers and subject matter experts to develop training materials Scheduling training sessions and communicating training details to participants Monitoring training progress and evaluating training effectiveness Providing feedback to trainers and participants to ensure continuous improvement Maintaining training records and ensuring compliance with training requirements Developing and maintaining training budgets Managing training logistics, including facilities, equipment, and materials Excellent communication and interpersonal skills
Posted 1 week ago
6.0 - 10.0 years
5 - 8 Lacs
Kolar, Chikkaballapura, Bengaluru
Work from Office
Degree/Diploma/Certification in Food Technology, Food Processing, Agricultural Sciences, Home Science, or related disciplines from reputed institutes such as CFTRI, IIFPT, ICAR institutions, or other recognized polytechnics or universities with 2-3 years of experience Or 5-10 years of Experience in Skill development Entrepreneurship training for youth/woman empowerment in reputed institutes Languages: Kannada, Telugu, English, Hindi Roles and Responsibilities / Duties (Detailed) Prior experience in food processing training and/or value-added food product development is mandatory. Manage the centre ensuring delivery of high-quality training programs, operational excellence, and profitability. Supervise and guide the centre team to ensure smooth daily functioning and learner satisfaction. Ensure compliance with all relevant legal, statutory, and institutional norms. Oversee overall performance and develop internal processes to improve training delivery, learner outcomes, and centre efficiency. Implement monitoring mechanisms for tracking trainee performance, course effectiveness, and operational feedback. Coordinate with other departments and stakeholders for integrated program delivery. Prepare and submit timely reports (monthly or as required) on training, placement, and centre activities. Maintain accurate documentation and training records. Ensure optimal utilization of resources within allocated budget. Uphold organizational policies, processes, and code of conduct. Foster a collaborative and professional environment within the organization. EDII takes pride in its top-quality product portfolio, the details of which are available on its website www.ediindia.org. Candidates are advised to go through it. Selected candidates must be prepared to work in one or more programmes/activities, depending on the requirements of the institute. EDII reserves the right to accept or reject any/all application(s) without assigning any reason(s) thereof.
Posted 1 week ago
1.0 - 3.0 years
3 - 7 Lacs
Hyderabad
Work from Office
We are an early stage B2B GenAI startup based out of Hyderabad (IIT/IIM founding team). We are post-PMF and growing very fast. The team is 50+ people strong at the moment and we are hiring for many positions. Superb growth and learning opportunities. More on the company as you go along the hiring process. Roles & Responsibilities: Deliver training sessions, workshops, and learning events in both virtual and in-person formats. Employ engaging facilitation techniques to enhance participant understanding and retention of the material. Adapt training approaches based on audience needs and feedback to maximise engagement and effectiveness. Conduct research to gather relevant and credible resources (articles, case studies, videos) aligned with training objectives. Requirements: Previous experience as Soft Skills trainer (Good to have) Work experience of 1-3 years across training domains Ability to thrive in a fast-paced start-up environment, and adapt to changing priorities. Excellent communication, organisational, and problem-solving skills. Verbal and written clarity, with the ability to explain concepts effectively to a wide range of learners. Benefits: Opportunity to work on cutting-edge technology projects. Collaborative and inclusive work environment. Career growth and professional development opportunities. A culture that values innovation and creativity.
Posted 1 week ago
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