Training and Development Manager

Job Description

Role Overview In this role, you will drive end-to-end training strategy—identifying needs, designing scalable programs, and setting up the processes and teams that deliver measurable learning outcomes. You’ll help build a culture of continuous development, operational excellence, and entrepreneurial thinking across the organization. Key Responsibilities Identify organization-wide training needs through performance analysis and stakeholder collaboration. Design, implement, and evaluate structured learning programs aligned with business goals. Set up and lead the L&D and quality teams—establish roles, workflows, and governance processes. Build and manage a robust curriculum that supports onboarding, upskilling, and leadership development. Develop SOPs, training frameworks, and documentation for consistency and quality control. Drive a quality-first approach in training delivery, content, and learner experience. Collaborate with department heads to embed learning into day-to-day performance management. Promote an entrepreneurial mindset by creating agile, learner-led development programs. Manage training budgets, vendors, and digital learning platforms. Track learning effectiveness through data, KPIs, and business impact. Qualifications 5+ years of experience in Learning & Development, Training, or HR strategy roles. Proven success in setting up L&D teams, processes, and systems from scratch. Strong knowledge of instructional design, training operations, and performance evaluation. Excellent communication, leadership, and cross-functional collaboration skills. Familiarity with LMS tools and digital learning platforms. Preferred certifications: CPTM, CPTD/CPLP, or other ATD-recognized credentials. Why NetCom Learning? High-ownership role with influence across departments. Fast-paced, innovation-led environment that values initiative. Competitive pay, learning perks, and growth opportunities. Show more Show less