Training and Development Intern

Job Title: HR Operations & Learning & Development (L&D) Intern

Company: MyOperator

Location: Noida, Uttar Pradesh, India

About MyOperator: MyOperator is a leading SaaS-based call management system dedicated to transforming how businesses handle customer communication. Founded by Ankit Jain, our innovative cloud telephony solutions empower over 30,000+ businesses across India to streamline calls, track interactions, and elevate their customer experience. We're on a mission to build the best communication infrastructure for small and medium-sized enterprises, and we're growing fast!

About the Role: We are seeking a proactive and enthusiastic HR Operations & L&D Intern to join our dynamic team. This internship offers a fantastic opportunity to gain hands-on experience in both HR operations and the full spectrum of learning and development initiatives within a fast-paced SaaS environment. The ideal candidate will be eager to learn, highly organized, and possess excellent communication skills.

Key Responsibilities:

• Training Coordination & Administration:
• Assist in the scheduling and coordination of internal and external training sessions, workshops, and webinars.
• Maintain training calendars and send timely reminders to participants.
• Prepare and maintain comprehensive training records and documentation.
• Content Development Support:
• Help in developing and refining training materials, presentations, assessments, and feedback forms.
• Research and recommend engaging learning resources, including videos, articles, e-learning modules, and other relevant content.
• Support the design and curation of e-learning modules or video-based content.
• Learning Management System (LMS) & Data Management:
• Maintain training databases and documentation on the Learning Management System (LMS) or internal platforms.
• CRM Usage & Compliance:
• Follow up with the quality team regarding CRM-related training completion and adherence to best practices.
• Monitor and ensure optimal team usage of our CRM system (Zoho One).
• General HR Operations Support (as needed):
• Provide administrative support to the HR team, contributing to various HR operational tasks.

What We're Looking For:

• Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field.
• Strong organizational skills with meticulous attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Proactive, self-motivated, and eager to learn.
• Familiarity with CRM systems (like Zoho One) or Learning Management Systems (LMS) is a plus.

Why Join MyOperator?

• Gain invaluable hands-on experience in a rapidly growing SaaS company.
• Work alongside experienced professionals in HR and L&D.
• Be part of a mission-driven company that is transforming business communication in India.
• Opportunity to contribute to meaningful projects that impact employee growth and business success.

Job Type: Internship
Contract length: 6 months

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Application Question(s):

• Are you available for 6 months in office internship in Noida Sec 2
• Do you have your own laptop
• Will you be available to continue working with us after the 6-month internship period if a Pre-Placement Offer (PPO) is extended based on your performance? (We are looking for candidates interested in a long-term career with MyOperator.

Work Location: In person