Technical Scrum Master

Location: Gurugram Experience

Required: 2–5 years

Department: Technology / Engineering

Availability: Immediate Joiner

Preferred Reports To: Senior Project Manager

Role Summary: We are looking for a Technical Scrum Master who can blend deep Agile exper5se with a sound understanding of technical systems. You will lead cross-func5onal squads, ensure adherence to Agile principles, unblock the team, and act as a bridge between product, engineering, QA, and UX teams. With a strong focus on driving product success, you will foster a delivery mindset that balances speed, quality, and user impact. Your technical awareness will be instrumental in enabling realis5c planning, surfacing blockers early, and cul5va5ng a culture of con5nuous improvement.

Key Responsibilities:

Agile Facilitation & Coaching

• Facilitate daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives.

• Guide the team in Agile best practices (Scrum, Kanban, or hybrid), fostering a mindset of continuous improvement.

• Coach team members and stakeholders on Agile principles and delivery discipline.

Technical Project Delivery

• Collaborate with Engineering Leads to plan sprint deliveries aligned with release schedules.

• Track sprint progress using tools like Jira; ensure that technical debt, quality standards, and NFRs are part of planning.

• Proactively identify delivery risks and technical blockers, driving resolution through collaboration.

Cross-Functional Collaboration

• Act as a liaison between Product Managers, Engineering, QA, and UX Designers to ensure alignment and smooth delivery.

• Facilitate clarity in story definitions, handoffs, and design dependencies with the UX team.

• Ensure backlog items are well-scoped, groomed, and ready for execution.

Metrics & Reporting

• Maintain sprint health metrics: velocity, burndown, cumulative flow, team capacity vs. output.

• Use data to drive retrospectives and evolve sprint predictability and throughput.

Technical Awareness

• Understand the basics of microservices, APIs, CI/CD, cloud infrastructure, and QA practices.

• Work with DevOps and QA to ensure readiness for builds, deployments, and test environments.

• Participate in grooming sessions to ensure stories are estimable, testable, and technically viable.

Key Qualifications:

Must-Haves:

• 2–5 years of experience as a Scrum Master or Agile Delivery Manager in a technical setup.

• Familiarity working with UX, product, QA, and engineering teams in collaborative sprint environments.

• Proficiency with tools like Azure DevOps, Jira, Confluence and Git

• Strong facilitation, communication, and servant leadership skills.

• A technical background (B.Tech / B.E. / MCA or equivalent) or experience working closely with developers/DevOps.

Nice-to-Haves:

• Scrum certifications (CSM, PSM I/II).

• Experience working with product companies, SaaS teams, or fast-paced startups.

• Exposure to scalable delivery frameworks like SAFe, LeSS, or dual-track Agile.

• Comfortable working in a hybrid setup with presence in Gurugram

Success Metrics:

• Sprint predictability and reduced spillovers.

• Improved team throughput and velocity.

• Early surfacing and resolution of blockers or dependencies.

• Seamless coordination between design, development, QA, and release teams