On-site
Part Time
Liaise between business stakeholders and technical teams to gather and document requirements
Convert business needs into clear technical specifications and workflows
Create BRDs, functional specs, and user stories for development teams
Conduct gap analysis and propose process enhancements
Support user acceptance testing (UAT) with test case creation and validation
Coordinate Zoho platform implementation and support (CRM, Creator, Projects, etc.)
Write and execute SQL queries for data analysis, validation, and reporting
Maintain documentation of systems, process flows, and data mappings
Collaborate on automation and system integration initiatives
Strong knowledge of SQL for data handling and reporting
Hands-on experience with Zoho applications (CRM, Creator, Analytics, etc.)
Excellent communication, analytical, and problem-solving skills
Familiarity with Agile/Scrum, SDLC, and documentation tools like JIRA, Confluence, Visio
Ability to translate business language into technical specifications effectively
THANAL
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