Technical Business Analyst

5 years

3 Lacs

Posted:14 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Designation: Technical Business Analyst
Qualification: Bachelor's Degree in Computer Science, Information Technology
Experience: Minimum 5 years of experience in technical business analysis, preferably in a software or ERP environment

Key Responsibilities:


  • Liaise between business stakeholders and technical teams to gather and document requirements


  • Convert business needs into clear technical specifications and workflows


  • Create BRDs, functional specs, and user stories for development teams


  • Conduct gap analysis and propose process enhancements


  • Support user acceptance testing (UAT) with test case creation and validation


  • Coordinate Zoho platform implementation and support (CRM, Creator, Projects, etc.)


  • Write and execute SQL queries for data analysis, validation, and reporting


  • Maintain documentation of systems, process flows, and data mappings


  • Collaborate on automation and system integration initiatives


Skills Required:


  • Strong knowledge of SQL for data handling and reporting


  • Hands-on experience with Zoho applications (CRM, Creator, Analytics, etc.)


  • Excellent communication, analytical, and problem-solving skills


  • Familiarity with Agile/Scrum, SDLC, and documentation tools like JIRA, Confluence, Visio


  • Ability to translate business language into technical specifications effectively


BACHELORS OR MASTERS IN COMPUTER SCIENCE

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