Team Lead / Senior Specialist, Windows Systems Administration

Senior Windows Enterprise Engineer

Navaera Worldwide

Navaera Worldwide

We are seeking a talented and experienced Windows Enterprise Engineer to join our dynamic team. As a Senior Windows Enterprise Engineer, you will play a crucial role in ensuring the stability, security, and optimal performance of our Windows-based IT environments. You will collaborate with a diverse group of IT professionals to deliver exceptional service to our internal stakeholders. 

Responsibilities

• Perform day-to-day system administration tasks, including server and workstation setup, configuration, maintenance, and troubleshooting.
• Monitor system performance and proactively address issues to ensure uninterrupted operations.
• Implement and maintain security measures to protect systems from threats and vulnerabilities.
• Maintain Microsoft Exchange On-Premises systems and related sub-systems for high availability and optimal performance.
• Maintain Active Directory infrastructure for high availability and optimal performance.
• Coordinating and performing configuration changes and application upgrades for Microsoft systems, including Windows Servers, Microsoft Exchange, and workstation environments using WSUS
• Manage and troubleshoot Active Directory services, including domain controllers, group policies, and user accounts.
• Collaborate with cross-functional teams to ensure seamless integration of Active Directory with other systems and applications.
• Develop and maintain PowerShell scripts to automate routine tasks and streamline administrative processes.
• Monitor and optimize Active Directory performance, security, and capacity.
• Provide technical support and guidance to end-users regarding Windows environment issues. 
• Provide support, if required for any P1 level ticket during off business hours.

Qualifications

• Minimum five years of experience in Microsoft related system engineering, administration, or support with at least three years’ experience in Exchange On-Premises and Active Directory administration with a large corporation.
• Experience with VMWare vSphere 8.0 and Windows Server 2016 and up
• Experience with VMWare Site Recovery Manager is preferable.
• Experience with Ninja, Ansible, Chef, Puppet is preferable.
• Basic knowledge of networking, specifically Cisco devices, including Nexus and Catalyst switches and routers. 
• Strong proficiency in PowerShell scripting skills to automate messaging processes and reporting.
• Experience with HPE Nimble Storage is preferable.
• Experience with email security and protection solutions.
• Strong English communication, collaboration research and problem-solving capabilities. Ability to provide clear instructions to IT partners, explaining how the software works to the customer and being available to answer any questions that may arise.
• Using analysis and critical thinking skills to determine and assess the customer's needs and meet or exceed their expectations.
• Ability to manage multiple projects and rapidly changing priorities.
• Applying keen attention to detail and organization to work on numerous parts of a system or application at the same time while being accurate and thorough.
• Excellent time management, decision-making, interpersonal, and organizational skills.
• Desire to provide superior customer service.
• Ability to prioritize, coordinate and complete tasks to meet deadlines and within company quality standards
• A bachelor’s degree is required. 
• Microsoft MCSE, MCP, VMware or Azure certification a strong plus