System & Office Administrator

About KeyValue

KeyValue is a trusted product engineering partner for Start Ups & Scale Ups - unlocking their passion, developing ideas and creating abundant value to all stakeholders in the ecosystem.

We have ideated, conceived, strategized and built some of the globe’s most innovative Fintech, Payments, Financial Services, Digital Commerce, Madtech, Edtech, Socialtech, Logistics, High Technology, Blockchain, Crypto, NFT and Healthcare companies, helping them conceive, scale, pivot and enhance their businesses.

KeyValue’s mission is to be the world’s most trusted product development hub – delivering high-value outcomes for start-ups & scale-ups – with a talented skilled team – in a thriving and inclusive culture.

System & Office Administrator

What you will do:

• Install, configure and maintain servers, networks, hardware, software and related infrastructure.
• Set up and manage user accounts, permissions, workstations and access rights in coordination with HR processes.
• Monitor system performance, perform regular data backups and execute disaster recovery plans as needed.
• Ensure IT security through regular updates, patch management, firewalls, antivirus systems and access control policies.
• Troubleshoot and resolve technical issues related to systems, networks and office equipment including printers, scanners and VoIP systems.
• Oversee daily office operations, including facility management and coordination with service providers to ensure a safe, clean and efficient work environment.
• Manage procurement and inventory of office supplies, liaise with vendors and ensure timely replenishment.
• Handle internal and external communications (email, post, and phone) and maintain well-organized filing systems and documentation.
• Support employee onboarding and offboarding activities, including workstation setup and IT access.
• Assist the management team with scheduling, reporting, travel logistics and day-to-day administrative support.
• Collaborate with the IT & Admin department based in the Cochin office and be available to travel to Cochin as needed for coordination, support or infrastructure requirements.

What makes you a great fit:

• Minimum 3 years of experience in a combined role of system/network administration and office management.
• Strong knowledge of LAN/WAN networks, patch management and troubleshooting.
• Proficient with Ubuntu/Linux, Windows and other relevant operating systems.
• Solid understanding of system security, data recovery and backup solutions.
• Experience with managing office infrastructure, supplies, facilities and vendor coordination.
• Strong organizational skills with the ability to multitask, prioritize and work calmly under pressure.
• Excellent communication skills and the ability to work independently and cross-functionally.