1553 Voip Jobs

Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Nextiva is building a next-generation voice and video platform to power our Unified Communications (UCaaS) and Contact Center (CCaaS) products. This platform blends open-source components with in-house innovation to deliver carrier-grade quality and 99.999% uptime. We need a Software Engineer to drive development of real-time voice/video services, enhancing call quality and reliability and enabling AI-powered voice features on our unified customer experience (UCXM) platform. You will work on everything from media servers and audio processing to cloud deployment, ensuring our system is scalable, secure, and high performing. We operate with a DevOps culture engineers own their code from development through production. Key Responsibilities Develop Core Communication Services: Build and maintain backend services for voice/video calling (signaling servers, call routing logic, media gateways) using SIP and WebRTC. Implement features like call setup, conferencing, transfers, and recording with a focus on efficiency and reliability. Enhance Audio Quality (DSP): Implement and tune digital signal processing algorithms for superior call audio. This includes noise suppression, echo cancellation, jitter buffer optimization, and voice activity detection to ensure crystal-clear , uninterrupted communication even on poor networks. Optimize Media & Codecs: Work with real-time media streaming (RTP) and various codecs (Opus, G.711, H.264, etc.). Optimize codec configurations and adapt bitrates on the fly based on network conditions to balance quality and bandwidth. Integrate Voice AI Features: Embed speech-to-text (ASR) and text-to-speech (TTS) capabilities into the platform. Enable AI voice agents to participate in calls by streaming audio to AI services and injecting synthesized speech responses. Manage conversation flow between humans and AI (handling interruptions, timing responses) to make interactions feel natural. Ensure Scalability & Resilience: Design services with a cloud-native approach (microservices, containers) for deployment on Kubernetes. Implement high-availability strategies (clustering, failover) across global data centers so that the platform achieves five-9s uptime with no downtime for maintenance. Performance & Reliability Tuning: Continuously profile and improve system performance end-to-end. Minimize call setup times and audio latency through efficient coding (C/C++ for media processing) and system optimizations. DevOps & Support: Use CI/CD pipelines to deploy updates safely with zero downtime. Write comprehensive automated tests (unit, integration, load) for your features. Participate in on-call rotation to troubleshoot and resolve production issues in real time, and implement lasting solutions to prevent recurrence. Collaboration: Work closely with Product Managers , front-end teams , AI/ML team and with network engineers . Qualifications Real-Time Communications: 5+ years of experience developing VoIP or real-time communication systems. Strong knowledge of SIP protocol, WebRTC, and related networking (RTP, NAT traversal). Proven ability to implement call logic and troubleshoot signaling and media issues. Audio/DSP Expertise: Hands-on experience with audio processing in real time. Familiarity with noise reduction, echo cancellation, jitter buffers, and other voice QoS techniques. Comfort optimizing or using audio codecs (Opus, G.711, etc.) and improving call quality under varying network conditions. Strong Coding Skills: Proficiency in C/C++ for high-performance, multi-threaded systems programming. Experience writing efficient, low-latency code (lock-free structures, memory management). Additionally, skilled with a higher-level language like Go or Java for building microservices and control logic. Cloud & Scalability: Experience building and deploying services in a cloud-native environment (Docker, Kubernetes). Knowledge of designing scalable microservices and using cloud infrastructure (AWS, GCP, or Azure) for load balancing, monitoring, and fault tolerance. Voice AI Familiarity: Exposure to integrating speech recognition and text-to-speech in applications. You ve perhaps worked with voice assistants, IVR systems, or call center AI you understand basic latency/accuracy trade-offs and how to interface with speech APIs/SDKs. Security & Compliance: Basic understanding of securing voice communications (TLS, SRTP) and safeguarding customer data (GDPR, HIPAA considerations for call recordings, etc.). Designs solutions with privacy and security best practices in mind. DevOps Mindset: Comfortable using CI/CD, infrastructure-as-code, and logging/monitoring tools. Willing to take ownership of code in production debugging live issues, optimizing resource usage, and responding to incidents. Team Player: Excellent collaboration and communication skills. Experience working in Agile teams. Ability to clearly document designs and mentor others. A proactive attitude to problem-solving and an enthusiasm for continuous learning in the fast-evolving communications and AI field. Nextiva DNA (Core Competencies) Nextiva s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund & Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-RP1 #LI-HYBRID

It s not every day that you consider starting a new career. We re RingCentral, and we re happy that someone as talented as you is considering this role. First, a little about us, we re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We re a $2 billion company that s growing at 30+% annually and we re expanding our Product Management Team to make sure we stay ahead of the competition. About the Role: We are looking for an energetic & experienced person to join the Global Voice cloud OPS team. This position requires in-depth knowledge of Indian VoIP, PSTN, Carrier Partners and the telco transport networks & operations in India This role is focused on expanding launched RC services in the Indian market with full PSTN telco with the RingCentral Cloud UCaaS and CCaaS experience Key responsibilities: Become SME of RC Cloud based UCAAS for Voice, Conferencing, Web Meetings Work directly with Indian Telco Carriers, Regulators and Inspectors be a Champion of RC architecture and compliant solutions Create and manage proof of concept and as implemented models & diagrams for new and existing carriers and trunks Lead and drive new and existing carriers and connections from NDA, MSA and Contract phases into live production in service Manage and assist to create Carrier Interconnection agreements Liaise with cross functional teams for validation of concepts with NetOps team, Telco SBC team, Numbers team, DBA s, Engineering, Product and sales teams Create & maintain pre & post implementation of carrier trunk configurations, diagrams and call flow expectations Design and grow HA carrier configurations with RC Telco Network Components & carriers and to grow and scale with the RingCentral VoIP Network Follow and design operational process and procedure documents and network change management records Join in planning sessions internal and external for all projects related to new and existing carriers trunking changes Identify and scope all steps and tasks needed for each project Create Epic, Master and sub tasks to manage them thru completed for all needed teams involved in task tracking systems Insure that all projects and initiatives are completed on time and on budget Provide administrative management to team of dev ops engineers Lead a team of number analysts Ideal Candidate must have: Knowledge of India telecommunications networks and environments Knowledge of India telecommunications licenses, regulations and laws Knowledge of India telecommunications lawful intercept services Experience and familiarity in PSTN & VoIP terminologies Experience in building and maintaining new and existing relations with carriers in the India market Experience and knowledge of KYC processes and services Working knowledge of India geographic telecom Circles, dial plans Working knowledge of India specific call flow limits related to PSTN and VoIP Partitioning with and without OSP Indian licensed network Experienced in Contract Negotiation & Voice and Data Transport Buying Experienced in sourcing NDA, MSA, Interconnect, Unilateral and Bilateral Agreements Experienced with Carrier/Vendor Invoice Reconciliation and Disputes Experience in measuring, monitoring and augmentations for Capacity Planning Experienced with MOU Usage Cost modeling, Past, Preset, Forecasting Experienced in Least Cost Routing principles for Domestic and Intl traffic Deep Experience with CDR Analysis and with Network Cost Analysis Experienced with methods of sip trunk topology - over www, over peer, over IPsec vpn, over private networks Strong analytical and troubleshooting skills Ability to handle multiple concurrent tasks and projects Experience in leading a technical team Ideal candidate should have: Demonstrated ability to work in a fast paced environment. We want candidates with the entrepreneurial spark! In depth knowledge of Voice PSTN networks and ability to grasp traffic flows in all directions An assertive attitude to take initiative in seeking out solutions for problems to optimize performance and quality Analytical approach to troubleshooting and problem solving that is strong in isolation, triage and correlation Team and cooperative work ethic and approach Explore solutions to problems with consideration of full sense of ownership Excellent email and verbal communications skills working with Vendors and external partners Using a system for creating and managing tickets for tracking and momentum A tenure of at least 5+ years in similar role Must have a high level of technical and analytical knowledge and the ability to handle multiple tasks simultaneously Must have a strong strategic thinking capacity, effective communication skills Existing knowledge of RC Core telephony components is an advantage Ability to create network & call flow diagrams Knowledge of the functional role of a trunk side SBC such as Sonus Networks platform experience with Ribbon Sonus EMS, Sonus SBC, Sonus PSX Advanced level understanding of SIP, RTP, RTCP and related In-depth understanding of MOS Score, Jitter, Delay, etc. and how to plan and consider the effects of these on network designs Location: Bangalore - Hybrid

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). H

The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Architect, deploy, and maintain Cisco Unified Communications solutions including CUCM 14 +15 , Unity Connection, Webex, and associated voice infrastructure. Diagnose and optimise VoIP systems, SIP routing, and collaboration platforms to ensure high availability and performance. Lead end-to-end UC projects such as system upgrades, platform migrations, and third-party integrations. Collaborate with internal stakeholders and external vendors to deliver secure, scalable, and resilient communication environments. Maintain comprehensive documentation including technical manuals, user guides, and project artefacts. 5+ years of experience working in Unified Communications (UC) environments. In-depth knowledge of Cisco technologies including CUCM, Unity Voicemail, Voice Gateways, SIP, H.323, and MGCP. Proficient in Microsoft Teams, Webe

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors, and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. About the Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed micro-services platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). 4+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, Javascript, Python or others as required.

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. The Team The Voice Client team delivers crucial voice call capabilities for our customer call/contact center solutions. Our focus is on smooth and high audio quality to enhance the customer experience. We develop native applications for Mac OS and Windows OS, as well as web-based applications using the latest web technologies. Our direct interaction with customers allows us to promptly address their concerns and use their feedback to continually improve the product for an exceptional customer experience and added business value. Responsibilities: Contribute to the robust development of the global voice platform through comprehensive design, development, and testing processes, ensuring high availability and scalability. Using C++ as the main programming language, write high-quality code adhering to best practices. Actively participate in code reviews to maintain code integrity and quality. Enhance system capabilities ensuring compatibility with Google Cloud platform. Identify and troubleshoot solutions, determining root causes of issues and providing detailed Root Cause Analysis reports. Contribute to CI/CD automation pipelines to support the builds, deployments, and upgrades of voice services for customers. Respond promptly to production issues, collaborating with the team to restore services promptly. Demonstrate proficiency in creating technical documentation to facilitate system maintenance and troubleshooting. Effectively communicate with peer development teams engaged in joint projects, fostering collaboration and knowledge sharing. Understand and apply performance and scalability principles in software development to optimize system efficiency. 5+ years of industry experience in software development and troubleshooting VOIP protocols like SIP, RTP, RTCP and/or WebRTC 5+ years of expertise in C++ programming on both Windows and macOS platforms. Hands-on experience

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. The Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed microservices platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). 7+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, JavaScript, Python, or others as required. <

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About Team : The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of our client. Responsibilities: Automated testing of client product using Python-based automation framework. New test script development for end-to-end product testing using an automation framework. Test result analysis for executed tests using test framework logs, product logs, and monitoring tools. Support and extension of the automation framework. Develop new automation tools. Detection of weak points in existing automated processes and flows, elimination of these items and control over efficiency for automated flows and processes. Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for the Test Automation Group with company priorities and strategy. Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of the automation framework and tools through iteration/functionality testing. 5+ years in automation roles, with solid knowledge of software development and testing. Experience with Python 3.x and/or Java. Strong knowledge of OOP, algorithms, and multithreading. Proficient with Linux-ba

System Admin Work Timings: 3.30 AM IST to 12.30 PM IST Experience 5+ Years Work mode Remote Essential Technical Skills MS Windows 2016/19 Server, SQL 2012+, Exchange 2013+ Exchange Online Server Administration skills Hardware & software diagnosis of Servers and Workstations VMware Esxi 6.x, 7.x and vSphere Administration Nutanix AHV Administration System backup and Recovery experience (Cohesity Cloud Backup) Defender EndPoint Protection Network Management (TCP/IP, LAN/WAN/VLAN, VPN, DHCP, DNS, Meraki Firewall, Fibre Optic) Cisco Networking, iOS and VOIP Extensive experience with Microsoft Azure and the Microsoft 365 suite. Proficiency in Intune and mobile device management. Strong knowledge of cloud computing and virtualization. Advanced scripting skills, particularly in PowerShell. Excellent problem-solving and analytical skills. Experience with hybrid environment device and user onboarding/offboarding. Knowledge and experience with creating/maintaining group policies and security policies. Experience with AD on-prem and Entra integration and management. Advantageous WAN Acceleration and Proxy F5 Microsoft 365 SharePoint Mimecast Administration Database Administration - MS SQL experience ITIL Knowledge Fibre Channel networking & iSCSI Azure cloud backup Cyber Security Administration Apple Business Manager / Samsung Knox About Encora Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering & Development, Data Modernization & Engineering, Digital Experience, DevSecOps, Cybersecurity, Quality Engineering, Generative AI, among others. At Encora Inc. we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Key Responsibilities: Design, implement, and maintain VoIP and telephony solutions across enterprise environments. Manage and troubleshoot unified communication platforms including Cisco, Avaya, or Microsoft Teams. Configure and support SIP, H.323, and MGCP protocols. Collaborate with IT teams to integrate telephony with office automation and business applications. Monitor system performance and ensure high availability and quality of service. Provide technical support and training to end-users and internal teams. Required Skills: Strong knowledge of VoIP protocols (SIP, H.323, RTP) Experience with Cisco Unified Communications , Avaya , or Microsoft Teams Familiarity with PBX systems , call routing , and dial plan configuration Understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience with office automation tools and IT service management Preferred Skills: Certifications like CCNA Voice , CCNP Collaboration , or Avaya Certified Specialist Experience with cloud-based telephony solutions (e.g., Zoom Phone, RingCentral) Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)

Qualification Requirement Bachelors or Masters degree in Environmental Science, Engineering, Sustainability, or a related field. Proven experience in GHG emissions reporting and MRV processes. Strong understanding of IPCC guidelines and sectors. Excellent analytical and communication skills. Ability to work independently and collaboratively in a team environment. Proficiency in data analysis and report preparation. Job Responsibility We are seeking a highly motivated GHG MRV Consultant to help in different MRV projects and support implementation of National GHG MRV system development. The consultant will be responsible for stakeholder assessments, data standardization, and emission calculations. Key Responsibilities: Conduct business analysis for GHG monitoring, reporting, and verification systems, using information from NDC preparation, GHG inventory/BUR, national communication, and relevant policies. Analyze the latest international agreements on MVR mechanisms and ETF requirements, providing an overview for targeted countries. Review international best practices in MRV arrangements and processes, including legislations. Identify requirements for MRV system design and development, based on bottleneck analysis and recent global climate negotiation decisions. Conduct capacity-building workshops with relevant stakeholders. Develop draft roadmaps with key actions for creating a sustainable MRV system. Support the creation of an online MRV data management and reporting platform, and prepare MRV guidelines and templates based on best practices. Recommend ways to strengthen national institutional arrangements and develop an MRV framework, considering UNFCCC and IPCC guidelines. Benefits Competitive compensation based on market standards We are working on a flexible working model that caters to the diverse needs of our teams. (Our offices are open for those who prefer to work in-person, and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements). Full time employees receive a competitive total compensation package along with the below additional benefits. Standard Leave Policy. Office is located in the heart of the city in case you need to step in for any purpose. Medical Insurance (Self+Spouse+4 Dependent Children) Quarterly team engagement activities and rewards & recognitions such as Yearly Performance Bonus and Yearly Appraisals. Learning & Development programs to foster professional growth

- VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

Department Overview Motorola Solutions is a global leader in public safety and enterprise security. We provide mission-critical communication and data solutions that help our customers make the world safer and more productive. Job Description Analyzes, develops, designs, and maintains software for the organization s products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation. PRIMARY SKILLS Proficiency in Telecom Domain with hands on experience of developing mobile applications. Should have experience in development with C, multithreading, data structures on VoIP solution ( SIP, RTP, RTCP, TCP/UDP, H264 protocol, codecs for Video and Audio solution). Leaks and crash Analysis, Thread management, Categories, Notifications, Design patterns in ios, Client-Server interaction SECONDARY SKILLS Knowledge in telecom protocols like VOIP, SIP Strong in system/networking concepts: Sockets, Multi-threading, thread priorities, mutex etc. Working knowledge of mobile application development environments like Android, iOS. SOFT SKILLS Good Oral and Written Communication Skills are required. Should be a self-motivated person who can thrive in challenging environment and gel well with the team. Should be willing to grasp/share knowledge with the team Basic Requirements Hands on 3-6 years of experience in development using C, multithreading, data structures on VoIP solution ( SIP, RTP, RTCP, TCP/UDP, H264 protocol, codecs for Video and Audio solution). Full understanding of compile/build tools in both Linux or Windows environments. Travel Requirements None Relocation Provided None Position Type Experienced

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, were helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world s largest companies and mobile operators, use Sinch s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinchs core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Assistant Manager - Technical Support (Voice Services) for Noida (India) location. Overview: Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications: Bachelor s degree in CS,IT, Telecom, or related field. 3 7 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, were helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world s largest companies and mobile operators, use Sinch s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinchs core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Manager - Technical Support (Voice Services) for Noida (India) location. Overview: Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications: Bachelor s degree in CS,IT, Telecom, or related field. 5 10 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

Redefine the future of customer experiences. One conversation at a time. We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Nextiva is seeking hands on, experienced, and visionary Engineering Manager to lead our Voice and Video Platform team, driving the engineering strategy and execution behind our cloud-native Unified Customer Experience Management platform which serves needs and has capabilities that were formerly offered with UCaaS or CCaaS products. You will guide talented software and DSP engineers who are building a global, carrier-grade platform that delivers seamless voice, video, and messaging for over 100,000+ businesses worldwide. The ideal candidate is deeply technical, passionate about real-time media and distributed systems, and skilled in fostering innovation, collaboration, and operational excellence. Key Responsibilities Team Leadership & Development: Mentor, coach, and develop a high-performing team of software and DSP engineers. Foster a culture of technical rigor, continuous learning, and shared ownership across the full software lifecycle. Technical Strategy & Execution: Define and execute technical vision for real-time voice/video services, media processing, and cloud-native microservices. Set engineering standards and drive architectural evolution in areas such as WebRTC, SIP, RTP, media gateways, and AI-powered features. Platform Reliability & Performance: Champion best practices for designing, building, and operating scalable, low-latency, and highly available communications infrastructure. Oversee efforts in end-to-end quality, resilience, and continue to offer 99.999% uptime with zero maintenance windows ensuring seamless experiences for global customers. Product Innovation: Collaborate with Product Management, AI/ML, and UX teams to deliver advanced features like AI voice agents, smart call routing, video conferencing, and speech analytics—always balancing innovation, security, and compliance. Operational Excellence: Instill DevOps principles—automation, CI/CD, observability, and on-call readiness—across teams. Drive continuous improvement through data-driven monitoring, postmortems, and proactive incident management. Cross-Functional Collaboration: Serve as a key technical liaison, working closely with SRE, Network Engineering, UCXM, and Contact Center teams. Ensure robust API/SDK exposure for clients and help resolve escalated customer issues efficiently. Knowledge Sharing & Documentation: Promote a culture of documentation, technical talks, and mentorship to share expertise both within and beyond your teams. Stay current on real-time communications trends and foster adoption of emerging technologies. Qualifications Education: Bachelor’s in Computer Science, Engineering, or related field required; Master’s in networking or distributed systems is a plus. Equivalent experience in real-time communications also considered. Experience: 8+ years of software development experience, including 3+ years in a technical leadership or management role. substantial experience building and deploying VoIP, video, or real-time communication systems. Real -Time Communications Expertise: Experience developing VoIP or real-time communication systems. Strong knowledge of SIP protocol, WebRTC, and related networking (RTP, NAT traversal). Proven ability to implement call logic and troubleshoot signaling and media issues. Deep understanding of signaling flows, SDP, ICE, STUN/TURN, and DTLS-SRTP. Understanding of open source frameworks like Free Switch and/or Asterisk is necessary. Audio/DSP Expertise: Hands-on experience with audio processing in real time. Familiarity with noise reduction, echo cancellation, jitter buffers, and other voice QoS techniques. Comfort optimizing or using audio codecs (Opus, EVS, etc.) and improving call quality under varying network conditions. Technical Expertise: Proficient in C/C++ with multithreading and performance tuning. Experience with Go/Java for microservices and control logic and Python/Bash for automation is a plus. Networking & Protocols: Strong grasp of TCP/UDP, TLS, DNS, and media codecs (Opus, G.729, H.264). Familiarity with SIP proxies, media servers, PBX systems, and PSTN integration is valuable. Scalability & Reliability: Experience building distributed, fault-tolerant systems using cloud platforms (AWS/GCP/Azure), Docker, and Kubernetes. Skilled in designing for high availability and active-active failover. Cloud & Scalability: Experience building and deploying services in a cloud-native environment (Docker, Kubernetes). Knowledge of designing scalable microservices and using cloud infrastructure (AWS, GCP, or Azure) for load balancing, monitoring, and fault tolerance. Voice AI Familiarity: Exposure to integrating speech recognition and text-to-speech in applications. You’ve perhaps worked with voice assistants, IVR systems, or call center AI – you understand basic latency/accuracy trade-offs and how to interface with speech APIs/SDKs. Leadership Skills: Demonstrated ability to lead high-performing engineering teams through the complete software development lifecycle in fast-paced, Agile environments. Strong project management, communication, and stakeholder engagement skills. Operational Mindset: Experienced with DevOps practices, CI/CD pipelines, and a “you build it, you own it” philosophy. Track record implementing security, compliance, and privacy best practices (HIPAA, GDPR, PCI) in communication platforms. Comfort leading incident response and managing on-call rotations for production services. Preferred Experience in telecom, UCaaS, CCaaS, or contact center technology domains. Contributions to open-source real-time communications projects. Familiarity with integrating AI/ML in voice/video applications. Relevant certifications (AWS, CCNP, voice technology, etc.). Why Join Nextiva’s UCXM Platform Leadership? Shape the Future: Drive transformative communication experiences for global businesses and millions of users. Complex, Impactful Challenges: Lead teams solving at-scale, real-time distributed systems problems—delivering carrier-grade reliability, low latency, and high fidelity. Modern Tech Stack: Work with state-of-the-art tools and infrastructure (Kubernetes, microservices, AI/ML, real-time media) and champion zero-downtime deployment practices. Culture of Growth: Join a supportive, innovative organization that values technical excellence, diversity, and continuous improvement. Nextiva DNA (Core Competencies) Nextiva’s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security💰 - Provident Fund & Gratuity Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.

Job Title: Telecom Development Engineer – FreeSWITCH & Kazoo Department: Engineering / VoIP Platform Location: On-Site Delhi Employment Type: Full-time Experience Level: 5+ years in VoIP/Telecom Development Role Summary: We are seeking a highly skilled Telecom Development Engineer with hands-on experience in FreeSWITCH and Kazoo , alongside strong programming skills in Go , Python , and familiarity with Cloud Databases , RabbitMQ , REST APIs , Ansible , Prometheus , Grafana , and Git The ideal candidate will be responsible for developing and maintaining VoIP applications and modules in FreeSWITCH and integrating them into the Kazoo multi-tenant telephony platform using Monster UI. Key Responsibilities: Design and Develop Custom FreeSWITCH Modules: Create scalable, high-performance modules and dialplans in FreeSWITCH using Lua, Go, or C. Work with ESL (Event Socket Library) and mod_xml_curl to extend call handling logic Kazoo Integration and Configuration: Deploy FreeSWITCH modules and services into Kazoo via Monster UI and Kazoo APIs. Customize and extend Kazoo applications using Kazoo’s AMQP and REST API interfaces. Application Development: Build automation tools and microservices using Go and Python to manage telecom workflows. Develop backend services that interface with SIP, RTP, and Kazoo/FreeSWITCH subsystems. Infrastructure Automation & Monitoring: Automate deployments with Ansible . Monitor system health using Prometheus and Grafana . Implement scalable logging, alerting, and system health-checks. DevOps & Source Control: Use Git for version control and CI/CD workflows. Collaborate on code reviews and participate in agile sprints. API Integration: Consume and expose RESTful APIs to support user interface functionality and backend logic. Integrate with third-party systems and internal services using RabbitMQ message queues. Troubleshooting and Optimization: Investigate and resolve SIP signaling issues, one-way audio, NAT traversal, and codec mismatches. Optimize RTP stream handling, failover, load balancing, and call quality. Required Skills & Qualifications: VoIP Expertise: Deep understanding of SIP, RTP, SDP, NAT , and SIP tracing tools (e.g., sngrep, Wireshark). Experience building and maintaining VoIP platforms using FreeSWITCH and Kazoo . Programming Languages: Proficiency in Go (Golang) and Python . Familiarity with Lua scripting and C for FreeSWITCH module development. Messaging & Databases: Experience with RabbitMQ (AMQP) and Cloud DBs like CouchDB/Couchbase (used by Kazoo). Infrastructure Tools: Strong skills in Ansible , Git , and CI/CD pipelines. Proficient in Prometheus and Grafana for system observability. Web & API Skills: Proficient in designing and consuming RESTful APIs . Experience with Kazoo REST APIs and Monster UI for provisioning and monitoring. Preferred Qualifications: Experience working in multi-tenant VoIP platforms . Familiarity with WebRTC , STUN/TURN, and SBCs (Session Border Controllers). Previous contributions to open-source VoIP projects. Knowledge of Docker or containerization for telecom applications. Key Attributes: Strong problem-solving skills and ability to work independently. Excellent communication and documentation skills. Passion for scalable systems, performance optimization, and clean architecture. Collaborative mindset and proactive in a team environment. Job Types: Full-time, Permanent Pay: ₹311,015.97 - ₹900,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Paid time off Work Location: In person Expected Start Date: 11/08/2025

Job Description We’re looking for a results-driven VoIP Sales Representative to join our growing sales team at The VoIPTech Solution. You will be responsible for engaging with potential customers, understanding their communication needs, and offering the right VoIP solutions. You’ll manage the full sales cycle, from inquiry handling to closing deals, while ensuring a great customer experience. Key Responsibilities Handle inbound and outbound VoIP sales inquiries professionally. Build and maintain strong customer relationships to promote loyalty. Present and upsell VoIP services tailored to client needs. Work closely with internal teams to ensure a smooth onboarding process. Utilize CRM tools to track, manage, and close leads effectively. Achieve and exceed monthly and quarterly sales targets. Stay updated on VoIP industry trends and product updates. Requirements Graduate with excellent communication and persuasion skills. 4–8 years of experience in sales (VoIP or SaaS experience preferred). Familiarity with CRM platforms and sales processes. Ability to work independently and thrive in a target-driven environment. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Food provided Provident Fund Compensation Package: Performance bonus Schedule: Monday to Friday Education: Master's (Preferred) Experience: 7years: 4 years (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 7894280219

Role OverviewWe’re looking for a high-energy, detail-obsessed Project Manager / Project Coordinator tolead end-to-end solutioning and execution across both government and enterprise clientecosystems.This isn’t just another coordination job. You’ll be owning the lifecycle of RFPs, clientrequirements, technical solutioning, and stakeholder communication. Whether it’s responding toa Central Government tender, customizing an enterprise-grade UC solution, or managing cross functional delivery teams.Key ResponsibilitiesBid & Proposal Management Track, analyze, and respond to government tenders, EOIs, and enterprise RFPs. Work with technical, legal, and commercial teams to prepare detailed bid submissions,compliance matrices, and costings. Navigate portals like GeM, eProc, and client-specific bidding platforms.Requirement Gathering & Solution Design Interact with govt departments, public sector clients, and enterprise customers tounderstand use-cases, pain points, and expectations. Translate business needs into solution architecture, functional specs, and technicalBoQs. Collaborate with internal teams to propose customized, scalable solutions (IT, Telecom,Infra, AI, Cloud, etc.).Project Coordination & Delivery Tracking Own project lifecycle from award to go-live: planning, execution, risk management, andmilestone tracking. Use tools like Jira, Trello or custom CRMs to track task progress and dependencies. Coordinate across technical teams, procurement, QA, vendors, and support teams toensure delivery.Stakeholder Communication Maintain proactive, structured communication with key stakeholders:o Government authorities, PSU nodal officerso Enterprise CTOs, IT Heads, Procurement teamso Internal dev teams, leadership, vendors, and support staff Schedule reviews, demos, POCs, and handle escalations smoothly.Documentation & Reporting Prepare and maintain documentation including:o Solution briefs, SoWs, HLD/LLDs, status reports, delivery trackerso Change requests, MOMs, compliance artifactsMust-Have Skills Experience managing both government tenders and enterprise accounts. Strong grasp of RFP analysis, bid submission workflows, and solution storytelling. Excellent understanding of project lifecycle documentation (SRS, SoW, Risk Logs, etc.). Hands-on with Linux/IT systems, Cloud concepts, VoIP/Telecom basics is a big plus. Skilled in communication (written + verbal) for technical, executive, and bureaucraticaudiences. Ability to multitask across multiple clients, deadlines, and technical domains.Good-to-Have Skills Experience in IP Telephony, Unified Communications, Emergency ResponseSystems, or AI-driven platforms. Familiarity with govt procurement models (L1/QCBS) and enterprise compliancerequirements (ISO, MeitY, STQC). Know-how of project tools like Zoho Projects, ClickUp, Monday.com is welcome.Educational Qualification Bachelor’s degree in IT / Computer Science / Electronics / Business Management. Job Types: Full-time, Permanent Pay: Up to ₹1,600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Experience: Govt. projects: 2 years (Preferred) Enterprise clients ecosystem: 2 years (Preferred) Location: Jaipur, Rajasthan (Required) Work Location: In person Speak with the employer +91 9368612323

Talent Worx, a leader in the Information Technology and Services industry, is seeking a Cisco Voice IP Telephony Admin to join our dynamic team. In this key role, you will be responsible for the design, implementation, maintenance, and troubleshooting of Cisco voice and video communication systems. Our ideal candidate has a deep understanding of IP telephony concepts and is skilled in managing Cisco Unified Communication solutions. As the Cisco Voice IP Telephony Admin, you will collaborate with cross-functional teams to ensure seamless integration and operation of voice services, including VoIP, video conferencing, and messaging applications. You will also take a proactive approach in identifying areas for improvement and optimization within the existing telephony infrastructure. Your expertise will help us not only to maintain high availability and quality of service but also to innovate and introduce new features that will enhance user experience across the organization. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is eager to make a significant impact on our communication capabilities. If you are passionate about technology and are looking for a challenging and rewarding position, we would love to hear from you. Responsibilities Design, implement, and maintain Cisco Unified Communication solutions Troubleshoot and resolve issues related to voice services and equipment Monitor and analyze performance of IP telephony systems, ensuring optimal operation Configure and manage Cisco CallManager and other related applications Conduct regular system audits and maintain documentation of configurations and changes Assist in the planning and execution of system upgrades and migrations Collaborate with IT teams to integrate voice communication with existing IT services Requirements Proven experience as a Cisco Voice IP Telephony Administrator or similar role In-depth understanding of Cisco VoIP technologies and solutions Knowledge of SIP, H.323, and SCCP protocols Cisco Certification (CCNA, CCNP, or similar) preferred Proficiency with Cisco Unified Communications Manager (CUCM) and Unity Connection Strong analytical and problem-solving skills Excellent communication and interpersonal skills

Talent Worx, a leader in the Information Technology and Services industry, is seeking a Cisco Voice IP Telephony Admin to join our dynamic team. In this key role, you will be responsible for the design, implementation, maintenance, and troubleshooting of Cisco voice and video communication systems. Our ideal candidate has a deep understanding of IP telephony concepts and is skilled in managing Cisco Unified Communication solutions. As the Cisco Voice IP Telephony Admin, you will collaborate with cross-functional teams to ensure seamless integration and operation of voice services, including VoIP, video conferencing, and messaging applications. You will also take a proactive approach in identifying areas for improvement and optimization within the existing telephony infrastructure. Your expertise will help us not only to maintain high availability and quality of service but also to innovate and introduce new features that will enhance user experience across the organization. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is eager to make a significant impact on our communication capabilities. If you are passionate about technology and are looking for a challenging and rewarding position, we would love to hear from you. Responsibilities Design, implement, and maintain Cisco Unified Communication solutions Troubleshoot and resolve issues related to voice services and equipment Monitor and analyze performance of IP telephony systems, ensuring optimal operation Configure and manage Cisco CallManager and other related applications Conduct regular system audits and maintain documentation of configurations and changes Assist in the planning and execution of system upgrades and migrations Collaborate with IT teams to integrate voice communication with existing IT services Requirements Proven experience as a Cisco Voice IP Telephony Administrator or similar role In-depth understanding of Cisco VoIP technologies and solutions Knowledge of SIP, H.323, and SCCP protocols Cisco Certification (CCNA, CCNP, or similar) preferred Proficiency with Cisco Unified Communications Manager (CUCM) and Unity Connection Strong analytical and problem-solving skills Excellent communication and interpersonal skills

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Experience in VoIP-related problem solving, critical thinking, and troubleshooting Solid knowledge of VoIP protocols - SIP, RTP, SDP, RTCP, TCP, UDP Strong network troubleshooting skills, including analyzing packet captures using tools such as Wireshark. Hands on knowledge of Ribbon/SONUS SBCs would be added advantage. Certifications – SSCA (preferred), SSVP (preferred), CCNA (preferred). Good understanding of switching, OSI Model, MAC Addressing, Subnetting, TCP, DNS, Ping/Traceroute, DHCP, telnet, Routing. Basic understanding of QOS settings, NAT, firewall, T1, ISDN, TDM.

About the Role Were looking for a visionary and strategic leader with experience in quality and sustainability to step into the role of Head of Quality and Sustainability. In this strategic leadership position, youll influence senior leadership decisions and play a pivotal role in shaping global quality management systems while driving sustainability initiatives. Your work will directly impact the quality and efficiency of our operations, ensuring Vanderlande continues to set the gold standard in logistics automation. What Youll Do Lead the charge on a world-class quality strategy, embedding operational excellence across every team. Develop and execute a visionary sustainability framework that sets new benchmarks in the industry. Drive quality outcomes that impact every aspect of our global operations. Build and mentor a high-performance team, ensuring continuous improvement and cutting-edge results. Collaborate with senior leadership to align quality goals with the companys global objectives. Why Join Vanderlande Transform the future of quality and sustainability in a global leader in automation. Shape industry standards and drive meaningful change on a global scale. Lead with a visionary mindset in a fast-paced, innovative environment that values growth, sustainability, and operational excellence. Unlock limitless opportunities for personal growth, career advancement, and global impact. Ready to make a bold impact in a world-class company If youre a passionate, strategic leader with a drive for quality excellence and sustainability, and have 20+ years of experience, Vanderlande is the place to be. Apply today to shape the future of logistics automation with us!

Role OverviewWe’re looking for a high-energy, detail-obsessed Project Manager / Project Coordinator tolead end-to-end solutioning and execution across both government and enterprise clientecosystems.This isn’t just another coordination job. You’ll be owning the lifecycle of RFPs, clientrequirements, technical solutioning, and stakeholder communication. Whether it’s responding toa Central Government tender, customizing an enterprise-grade UC solution, or managing cross functional delivery teams.Key ResponsibilitiesBid & Proposal Management Track, analyze, and respond to government tenders, EOIs, and enterprise RFPs. Work with technical, legal, and commercial teams to prepare detailed bid submissions,compliance matrices, and costings. Navigate portals like GeM, eProc, and client-specific bidding platforms.Requirement Gathering & Solution Design Interact with govt departments, public sector clients, and enterprise customers tounderstand use-cases, pain points, and expectations. Translate business needs into solution architecture, functional specs, and technicalBoQs. Collaborate with internal teams to propose customized, scalable solutions (IT, Telecom,Infra, AI, Cloud, etc.).Project Coordination & Delivery Tracking Own project lifecycle from award to go-live: planning, execution, risk management, andmilestone tracking. Use tools like Jira, Trello or custom CRMs to track task progress and dependencies. Coordinate across technical teams, procurement, QA, vendors, and support teams toensure delivery.Stakeholder Communication Maintain proactive, structured communication with key stakeholders:o Government authorities, PSU nodal officerso Enterprise CTOs, IT Heads, Procurement teamso Internal dev teams, leadership, vendors, and support staff Schedule reviews, demos, POCs, and handle escalations smoothly.Documentation & Reporting Prepare and maintain documentation including:o Solution briefs, SoWs, HLD/LLDs, status reports, delivery trackerso Change requests, MOMs, compliance artifactsMust-Have Skills Experience managing both government tenders and enterprise accounts. Strong grasp of RFP analysis, bid submission workflows, and solution storytelling. Excellent understanding of project lifecycle documentation (SRS, SoW, Risk Logs, etc.). Hands-on with Linux/IT systems, Cloud concepts, VoIP/Telecom basics is a big plus. Skilled in communication (written + verbal) for technical, executive, and bureaucraticaudiences. Ability to multitask across multiple clients, deadlines, and technical domains.Good-to-Have Skills Experience in IP Telephony, Unified Communications, Emergency ResponseSystems, or AI-driven platforms. Familiarity with govt procurement models (L1/QCBS) and enterprise compliancerequirements (ISO, MeitY, STQC). Know-how of project tools like Zoho Projects, ClickUp, Monday.com is welcome.Educational Qualification Bachelor’s degree in IT / Computer Science / Electronics / Business Management. Job Types: Full-time, Permanent Pay: Up to ₹1,600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Experience: Govt. projects: 2 years (Preferred) Enterprise clients ecosystem: 2 years (Preferred) Location: Jaipur, Rajasthan (Required) Work Location: In person Speak with the employer +91 9368612323

Job Title: Engineering Manager Location: Gurugram, Haryana Experience Required: 12–15 years About the Role: We are seeking an experienced Engineering Manager to lead a talented team of FreeSWITCH engineers, Python developers, and UI/UX designers in building and scaling our click-to-call marketing SaaS analytics platform for advertisers. You will drive the development of a robust, scalable, and secure platform that empowers advertisers with real-time call tracking, analytics, and campaign optimization tools. Key Responsibilities Lead and mentor a cross-functional team of FreeSWITCH engineers, Python developers, and UI/UX designers to deliver high-quality, scalable features for our SaaS platform. Oversee the end-to-end development lifecycle, from planning and architecture to deployment and maintenance, using Agile/Scrum methodologies. Ensure seamless integration of telephony systems (e.g., FreeSWITCH, VoIP) with analytics pipelines and advertiser-facing dashboards. Collaborate with product managers and stakeholders to translate advertiser needs (e.g., call attribution, ROI tracking) into technical solutions. Implement and maintain CI/CD pipelines, containerized environments, and API-driven integrations to support rapid iteration and scalability. - Uphold SaaS security best practices (e.g., SOC2, GDPR) to protect sensitive call and advertiser data. Foster a collaborative, inclusive team culture, motivating engineers to achieve technical and professional excellence. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred). 12–15 years of software engineering experience, with expertise in both front-end (e.g., React, Angular) and back-end development (e.g., Python, Node.js). Proven experience building and scaling B2B SaaS platforms, ideally in adtech, martech, or analytics. Hands-on experience with VoIP and telephony systems (e.g., FreeSWITCH, Asterisk) and real-time communication protocols (e.g., SIP, WebRTC). Strong understanding of data analytics pipelines for processing and visualizing marketing metrics (e.g., call attribution, conversion tracking). Demonstrated leadership in managing cross-functional engineering teams, with a track record of delivering complex projects on time. Proficiency in containerization (e.g., Docker, Kubernetes), microservices, and API-first architectures. Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and cloud platforms (e.g., AWS, GCP, Azure). Knowledge of SaaS security, including access control, data privacy, and compliance (SOC2, GDPR). Excellent problem-solving and decision-making skills in fast-paced environments. Strong communication skills to convey technical concepts to non-technical stakeholders, such as advertisers or marketing teams. (Optional) Experience working in dynamic markets like Dubai or the Middle East, with an understanding of regional business practices. Preferred Skills Familiarity with adtech/martech ecosystems (e.g., CRM integrations, Google Ads, or call tracking platforms). Experience mentoring remote or distributed teams to maintain productivity and collaboration. Passion for building user-centric analytics platforms with intuitive UI/UX. Why Join Us? Be part of a fast-growing SaaS company revolutionizing click-to-call marketing analytics. Lead a talented team, work on cutting-edge telephony and analytics solutions, and make a direct impact on advertisers’ success.