Posted:2 weeks ago|
Platform:
Remote
Full Time
Primary Responsibilities Installing, configuring, and troubleshooting of all Windows and mac OS. Securing the network by installing & troubleshooting Antivirus related issues & regularly updating the Antivirus Configuring and Troubleshooting Local & Network Printers. Resolving hardware related issues in printers and other peripherals. Providing the admin rights, Remote desktop access, file and folder access to the users as per the request. Trouble shooting all end-to-end technical problems through the remote tools. Monitoring the compliance status of all the desktops/servers in terms of patch/DAT’s status. Troubleshooting issues on Office365 and escalate to proper team Identifying and solving issues on Microsoft products (EXCEL, POWEPOINT, WORD, TEAMS) Troubleshooting issues on Citrix connections, Client VPN’s. Add devices to AzureAD, create, deploy and managing Intune MDM. Create, deploy, manage the app protection policies, device configuration policies from Intune endpoint manager. Create and manage security firewall, Switches, and ILL. Manage and update McAfee web controls and firewall rules. Maintain and monitor CCTV camera’s, Access control eSSL. Identify the causes of networking problems, using diagnostic testing software and equipment. Resolve IT tickets regarding computer software, hardware, and application issues on time. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment. Requirements Requirements Good Experience in System administration Technical Support Experience Experience in ITIL process Experience in RIM (Remote Infrastructure Mgmt.) Good knowledge in Virtualization and cloud concepts with VMware and/or Open stack Excellent communication skills Benefits Benefits Standard Company Benefits Show more Show less
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