Social Media Handler

Job Title

Social Media Handler

About Us

Novanectar Services Pvt. Ltd. – Smart IT Solution is a dynamic IT services firm in Dehradun, Uttarakhand, focused on delivering innovative technology solutions. We’re looking for someone energetic and creative to build our brand voice across digital platforms and engage meaningfully with our audience.

Role Overview

The Social Media Handler will manage our social media presence and execute campaigns that drive engagement, awareness, and brand positioning. This role combines creative content creation, community engagement, analytics, and campaign execution, aligned with broader business objectives.

Key Responsibilities

• **Social Strategy & Planning**
• – Collaborate with marketing leads to develop and execute social media strategies tailored to our IT‑services audience.– Build and maintain an editorial calendar covering platforms like LinkedIn, Facebook, Instagram
• **Content Creation & Publishing**

– Craft compelling text, visuals, and video content aligned with our brand voice.– Schedule and publish posts using tools such as Buffer or Hootsuite

• **Community Engagement & Customer Interaction**

– Monitor comments, messages, and brand mentions. Respond promptly and professionally.– Engage in genuine conversational tone while handling feedback or inquiries talentport.com+4Toptal+4Forbes+4.– Use native analytics and tools (e.g., Google Analytics, platform insights) to track performance metrics like reach, engagement, conversions.– Present monthly reports with insights and optimizations SCALLENT - Top Talent Freelancers+15epiphanyinfotech.com+15Forbes+15Reddit+5talentport.com+5Reddit+5.– Plan, manage, and optimize paid campaigns on social platforms to support branding or client acquisition initiatives ToptalReddit+10talentport.com+10Toptal+10.– Stay updated with emerging social media trends, platform tools, and best practices.– Ensure all content adheres to Novanectar’s brand guidelines and tone Reddit+2expertia.ai+2Wikipedia+2Miracamp+11Upwork+11Toptal+11.– Watch for negative feedback or brand mentions and manage responses according to company policy.– Escalate issues and maintain a polite, helpful brand voice in sensitive scenarios Upwork+8SCALLENT - Top Talent Freelancers+8Forbes+8Indeed+15Wikipedia+15Reddit+15.– Coordinate with marketing, design, sales, and customer support teams to align messaging and campaigns Miracamp+2talentport.com+2Toptal+2.Skills & QualificationsEssential

• **Performance Tracking & Reporting**
• Paid Campaign Management (if applicable)
• **Trend Monitoring & Brand Consistency**
• **Reputation & Crisis Management**
• Collaboration

• Bachelor’s degree in Marketing, Communications, or relevant field (or equivalent experience) expertia.ai+1talentport.com+1
• Proven hands-on experience managing business social media accounts
• Strong writing and communication skills, ability to adapt brand tone across platforms Reddit+15expertia.ai+15talentport.com+15talentport.com
• Proficiency with tools like Buffer, Hootsuite, Sprout Social, Canva, Adobe Creative Suite
• Understanding of social media analytics and performance metrics (e.g., engagement rate, CTR, conversions) talentport.com+3expertia.ai+3Toptal+3Upwork
• Creative mindset with good design sense and attention to detail

Preferred

• Experience in IT‐services, B2B, or technology marketing
• Portfolio of successful campaigns, community building, or paid ads
• Familiarity with SEO, influencer outreach, and competitive benchmarking

What We Offer

• Opportunity to shape the brand voice and digital identity of an IT‑services company
• Exposure to broader digital marketing initiatives including SEO, client content, and PPC
• Work culture that supports creativity, collaboration, and continuous learning

Application Process

Please submit your resume plus:

• A portfolio or sample posts/campaigns you’ve executed
• Any relevant performance metrics or case results

Why This Role Matters

Social media at Novanectar isn’t just about posting—it’s about engaging, listening, and growing. A Social Media Handler plays a vital role in turning brand presence into trust, relationships, and client opportunities. If you're eager to drive impact, build authentic connections, and support our technology solutions narrative, we’d love to hear from you.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

• Paid sick time