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Accenture in India
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Service Delivery Ops Senior Analyst

Service Delivery Ops Senior Analyst

Accenture in India

5 - 8 years

0 Lacs

Mumbai Metropolitan Region

Posted:5 days ago| Platform:

Apply

Skills Required

service marketing management strategy consulting technology network power drive data content engagement ads design planning communication interface portal maintenance mobile measurement reporting compliance metrics monitoring report

Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Marketing Operations - Digital Project Management

Designation:

Service Delivery Ops Senior Analyst

Qualifications:

Graduate - Diploma in Any Discipline

Years of Experience:

5 to 8 years

Language - Ability:

English(International) - Advanced

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Role requires Digital Marketing Ads & Promotion creation/design Overseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm.

What are we looking for?

The successful candidate will have:

At least 3-7 years experience in the following field (level of experience requirements will vary by brand they interface with)
Project management – Worked in international projects in the capacity of PM
Internet Information technology
B2C & B2B portal environment Roles and Responsibilities:
Assigned and aligned to region (US, LatAM, EURCAN, AsiaPac), the Digital Project Manager will be the primary point of contact to stakeholders for digital production execution. The DPM will be responsible for demand management, scope management and domain expertise to manage the production, publication and maintenance of digital materials for the Brand including; websites, banners, emails, newsletters, mobile content and promotional campaigns to the highest international standard for function, design and innovation. They would also do budget management and campaign measurement and reporting activities. Person with marketing background, project management skills and exposure in managing international clients preferred. The person should be able to plan, prioritize and handle business escalations effectively. The Person needs to closely work with the marketing team and provide constructive solutions for their digital marketing platform and will be responsible for end to end digital delivery. ? Primary point of contact to stakeholders for MCM Campaign execution ? Maintain and communicate project plans, manage status meetings and updates ? Liaison for supporting functions: digital production, IT, fulfillment, call center, etc. ? Ensure deliverables are in compliance with standards (cookbooks, metrics tagging, standard consent language, etc) ? Campaign reporting activities, including: measurement planning, post launch monitoring , campaign report delivery and communication to key stakeholders ? Global – Engage with International MCM Operations to ensure seamless delivery of global programs to the regions, Graduate - Diploma in Any Discipline

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Service Delivery Ops Senior Analyst