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Senior User Experience Designer

5 - 8 years

2 - 3 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Long Description

As a Senior UX Designer, you will lead the design and delivery of user-centred experiences that drive simplification, digital transformation and innovation across Ericsson. You will collaborate closely with cross-functional teams, including product owners, engineers, data scientists, and business stakeholders to translate complex business needs into intuitive, effective, and delightful user experiences. Your expertise will be crucial in leveraging emerging technologies such as AI/ML and data analytics into the UX design process, ensuring products resonate with users and align with our brand strategy.

Overall, you will be part of initiatives and programs to drive flow simplification, innovation and digitisation of the company.


A day in the life of a UX Designer:


  • User & Customer Journey Visualization: Collaborate with product teams to map and visualize user/customer journeys, identifying and prioritizing high-value opportunities for digital transformation and operational excellence.
  • UX Research & Evaluation: Lead and execute a variety of UX research methods including user interviews, contextual inquiry, A/B testing, usability testing, and heuristic evaluations to gather actionable insights.
  • Agile & Cross-Functional Collaboration: Work closely with Product Owners (PO), Agile teams, and stakeholders to prioritize user stories and features, ensuring alignment with Agile frameworks and business goals.
  • Customized Design Solutions: Propose and implement tailored design approaches based on contextual user needs and business constraints to minimize UX debt and enhance product usability and usefulness.
  • AI & Emerging Tech Adaptation: Adapt and evolve UX best practices to suit AI-driven products and intelligent environments, integrating prompt engineering and AI-human interaction considerations.
  • End-to-End UX Design: Manage the full UX lifecycle from research and ideation to wireframing, prototyping, usability testing, and final implementation, ensuring high-quality deliverables.
  • Design System & Information Architecture: Develop, maintain, and enforce design systems and information architecture standards to ensure consistency and scalability across digital products.
  • Stakeholder Engagement: Effectively communicate design decisions and user insights to stakeholders at all levels, advocating for user-centric solutions that align with strategic objectives.
  • Implementation Oversight: Oversee the translation of designs into final products, collaborating with development teams to ensure design integrity and business outcomes are met.


Core Skills & Expertise


  • User Research & Usability Testing
  • Interaction Design & Wireframing
  • User Journey Mapping & Customer Experience Strategy
  • Information Architecture & Design Systems
  • Prompt Engineering (UX & AI standards)
  • Design Thinking & Design Strategy
  • Agile Methodologies & Stakeholder Management
  • Proficiency in UX tools (e.g., Figma, Sketch, Adobe XD, Axure)
  • Knowledge of AI/ML concepts impacting UX design
  • Strong communication and collaboration skills

You will bring

  • Bachelor’s or Master’s degree in design, UX Design, Interaction Design, Human-Computer Interaction, or related field.
  • 5 to 8 years of professional UX design experience, preferably in complex, technology-driven environments.
  • Proven track record of delivering impactful user experiences in enterprise or digital product settings.
  • Experience working with Data, AI/ML-enabled products are highly desirable.


About the team and benefits


We are a diverse and inclusive group of individuals, from service designers to analysts to solution architects and Business SMEs, who all share a passion for innovation, change, agility and continuous improvement within Ericsson! You will also join our global community of Designers to connect with colleagues of different seniority levels across functions working in similar transformation programs as yourself. The Design community offers multiple learning- and knowledge-sharing opportunities, advanced UX and AI Integration methodologies, mentoring programs, and training to support your growth and development ambitions! Overall, you will be part of initiatives and programs to drive flow simplification, innovation and digitisation of the company.


Work model
: Min 60% working from office


Location:
Bangalore, Gurgaon

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.


We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us


We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.


Primary country and city:
India (IN) || Bangalore

Req ID: 768941

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Ericsson
Ericsson

Telecommunications

Kista Stockholm

10001 Employees

986 Jobs

    Key People

  • Börje Ekholm

    President and CEO
  • Åsa Tamsons

    Senior Vice President and Head of Business Area Technologies & New Businesses

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