Senior Technical Consultant

Job Description

About Company: Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Job Description: Job Title: Technical Consultant Senior Location : Pan India Experience: 6+ yrs. Employment Type: Contract to hire. Work Mode: Hybrid Notice Period: - Immediate joiners only Roles and Responsibilities: About the Role: We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs. Key Responsibilities: • Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. • Experience in working on ServiceNow Platform Upgrades and Cloning. Work closely with clients and stakeholders to understand their requirements and provide technical guidance. • Develop and configure ServiceNow components, including workflows, scripts, and integrations. • Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements. • Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients. • Create and maintain technical documentation for ServiceNow solutions. • Collaborate with cross-functional teams to ensure seamless integration and data flow. • Stay current with ServiceNow updates and best practices. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. • 5+ years of experience in IT, with at least 3 years in a technical consulting role. • Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). • Strong problem-solving and troubleshooting skills. • Excellent communication and client-facing skills. • ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: • Experience with scripting languages (e.g., JavaScript, Python). • Knowledge of ITIL and ITSM processes. • Familiarity with Agile and DevOps methodologies. Show more Show less