About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer.
In this role, you will:-
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
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Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
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Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
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Work with vendors and other technical personnel for problem resolution
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Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
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Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:-
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:-
University degree (B.E. / B.Tech / MCA) in Technology.
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Minimum 4+ years of platform support experience
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Understanding on ITIL process
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Prior experience in Application failover and BCP planning.
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Self-starter with good verbal and communication skills.
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Strong Banking domain knowledge, Payments preferred
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Strong experience in Unix Shell/Perl scripting.
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Strong experience in automation skills
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Strong knowledge of Relational database & SQL queries
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Strong support knowledge of Kafka, Mongo DB, ELK
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Expertise in ITIL processes ( Change , Incident and Problem Management) for Application Support
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Knowledge on monitoring tools like ITRS Geneos, Grafana, AppDynamics , Splunk , etc
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Knowledge of IBM MQ Series, Tomcat
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Experience in job scheduling tools like Autosys
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Responds to customer inquiries, resolves and closes problem tickets within the SLA
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Responds to operation monitoring events in test and production environments
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Good interpersonal, oral, and written communication skills.
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Escalates to Level 3 support as required
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Provide support on weekends for application changes and patching activities
Posting End Date:
10 Aug 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
