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Senior Sales Enabler-Operations

10 years

0 Lacs

Gurugram Haryana India

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

collaboration synergy integration analyze crm design resolve analysis agile collaborative leadership drive onboarding retention learning recognition engagement management data support engineering coordination enablement sap testing inspection certification service

Work Mode

On-site

Job Type

Full Time

Job Description

Role Purpose:


Key Responsibilities:


🌐 Cross-Divisional Synergy & Collaboration:

  • Act as the central connector across all business units (BU), ensuring fluid collaboration within the SOH framework.
  • Lead initiatives to align BU-specific sales ops practices into a unified, transparent, and high-impact model.
  • Facilitate regular syncs, feedback loops, and integration workshops across BU teams.


📊 Operational Load Balancing:

  • Analyze workload distribution and capacity across teams using KPI and CRM data.
  • Design and implement frameworks for equitable task allocation and bandwidth optimization.
  • Identify and resolve process bottlenecks through root cause analysis and agile fixes.


🧠 Culture Building & Enablement:

  • Champion a collaborative and accountable team culture, anchored in TÜV SÜD values.
  • Partner with HR and leadership to drive onboarding, capability-building, and retention programs.
  • Initiate cross-functional peer learning, recognition, and team engagement interventions.


⚙️ Systems, Processes & Performance:

  • Work closely with CRM, QMR, quotation, and opportunity management teams to streamline sales ops workflows.
  • Collaborate with data analysts to ensure KPI dashboards reflect actionable intelligence.
  • Support digital transformation initiatives, especially prompt engineering and customer data enrichment.


Preferred Candidate:


✅ Experience & Skills

  • 5–10 years’ experience in sales operations, project coordination, or business enablement roles.
  • Demonstrated success in leading cross-functional teams or matrix environments.
  • Strong analytical and organizational skills; working knowledge of CRM tools (e.g., SAP, Salesforce).
  • Excellent interpersonal, facilitation, and change management skills.


🎓 Preferred Qualifications

  • MBA or master’s degree in business, Operations, or Organizational Psychology.
  • Prior experience in the TIC (Testing, Inspection, Certification) or B2B service sector is a plus.


Job Location: Gurugram, India

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