Senior Director Software Engineering [T500-18747]

Talent500 is hiring for one of its clients

Senior Director – Software Engineering

Bengaluru, India | Hybrid Work Model

Confidential Global Tech Company:

Senior Director of Software Engineering

This leadership role offers the opportunity to work with global stakeholders and cutting-edge technologies, including public cloud platforms, omnichannel systems, and AI-driven engagement tools. You’ll lead the development of high-impact software platforms while championing engineering best practices and fostering an inclusive, high-performance culture.

Key Responsibilities:

• Build and lead multiple engineering teams and deliver large scale software products in partnership with key stakeholders with company-wide impacts and outcomes
• Connect the larger organization strategic goals directly to their team's goals and can effectively communicate that to their teams
• Guide production support for complex and high-priority issues
• Provide strategic direction aligned with broader business goals
• Build a high-performing organization by mentoring senior managers and engineering leaders
• Drive continuous improvement in software development lifecycle (SDLC) quality, tools, and innovation
• Partner with global executive stakeholders on long-term initiatives and priorities
• Architect and modernize solutions with a customer-first mindset
• Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders
• Champion a test / learn / iterate culture focused on progress and outcomes

What You Bring:

• 18+ years of experience in technology, including
• 8+ years of experience managing engineering leaders
• 7+ years of experience with full stack modern web frameworks (React, Node, Java or, Python or Node or GoLang)
• 7+ years building SaaS applications at enterprise scale
• 7+ years of experience in cloud-native architecture (AWS or GCP preferred)
• 3+ years of experience in omnichannel technology (e.g., contact center platforms, digital communication tools)
• Experience with Google Customer Engagement Suite (e.g., DialogFlow, Agent Assist)
• Exposure to LLMs, Gen AI technologies, and responsible AI practices

About the Opportunity:

• Location:

  Bengaluru, India

• Work Mode:

  Hybrid (in-office 3 days / week)

• Compensation & Benefits:

  Industry leading; based on experience and expertise

• Confidential Company:

  A Fortune 500 multinational leader in retail technology and digital transformation

Why Apply:

Join a purpose-driven company at the forefront of redefining customer experience through technology. You’ll work with visionary leaders, world-class talent, and next-gen tools to help shape the future of omnichannel engagement and commerce.

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