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0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Link to Apply is at the bottom of the JD. Please read the requirements carefully before applying.About LimeChatWhy this role mattersOur Product team is scaling quickly. As an Associate Product Manager , you’ll keep the engine humming by writing crisp docs, coordinating demos, and shepherding custom bot builds—from brief to ship. Your work frees senior PMs to focus on strategy while ensuring nothing slips through the cracks.ResponsibilitiesOwn product documentation: Maintain release notes, API guides, and internal wikis so everyone—from Sales to Support—has the latest intel.Draft feature PRDs: Translate fuzzy ideas into clear problem statements, user stories, and acceptance criteria.Build demo bots: Configure sandbox flows in our bot builder to wow prospects and investors.Client onboarding liaison: Gather requirements for custom implementations, align timelines, and manage feedback loops.Oversee custom bot development: Work with Design & Engineering to scope, track, and deliver bespoke solutions on time.Market & user research: Conduct quick competitor teardowns and user interviews to inform backlog prioritisation.Metrics & QA: Define success metrics, run smoke tests, and monitor dashboards post-launch.Must-havesEarly-career product exposure: 0–2 yrs full-time or 2+ internships in product / consulting / engineering.Docs that sing: Provide a link or PDF sample of a PRD, API spec, or product wiki page you authored .Sprint ownership: Led ≥2 Agile sprints in Jira/Linear—attach a brief summary in your résumé or application form.Data literacy: Can demo VLOOKUP, pivot tables, and run a basic SELECT … LIMIT 10 in SQL.Stakeholder translation: List one project where you gathered client requirements and shipped a feature within deadline.Prototype & demo skills: Comfortable building a bot or API mock (Dialogflow / Postman / LangChain) and presenting it live.Nice-to-haveHands-on with no-code/chatbot builders (Dialogflow CX, Rasa, LangChain agents, WhatsApp Business APIs).Basic scripting in Python or JS for quick automations or API pokes.Familiarity with UX tools (Figma, Whimsical) and mapping customer journeys.Exposure to SaaS onboarding metrics (activation, time-to-value, NPS, NRR).Client-facing experience—requirements workshops, UAT support, or implementation projects.Certifications in product/agile (CSPO, AIPMM, PSM) or project management (PMP).Past work with analytics stacks (Mixpanel, Amplitude, Looker Studio) to track feature usage.Growth PathBenefitsUnlimited PTO / sick leave (minimum 15 days encouraged)Subsidised fitness membershipFree lunch and snacksAnnual company retreatBring your dog/cat to work 🐶How to ApplyDoes this role sound like a good fit? Apply here Choose “Associate Product Manager (APM)” in the dropdown.
Posted 1 day ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 day ago
3.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 day ago
3.0 years
0 Lacs
Greater Kolkata Area
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 2 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 2 days ago
3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 2 days ago
0 years
0 Lacs
Ghaziabad, Uttar Pradesh, India
On-site
Role Description We are seeking a highly motivated and versatile professional to join our team as a Shopify Developer and Social Media Marketing Professional. This dual role requires a strong understanding of web development, particularly within the Shopify ecosystem, combined with expertise in developing and executing compelling social media strategies. The ideal candidate will be adept at both technical implementation and creative marketing, contributing significantly to our online presence and e-commerce success. Responsibilities: Shopify Development: Web Application Development: Develop, integrate, and maintain web applications and APIs, with a strong focus on Shopify themes, apps, and custom functionalities. Automation & Workflows: Implement automations and workflows within the Shopify platform to enhance user experience and streamline operational efficiency. Technical Project Management: Plan and manage technical projects related to Shopify, including system updates, migrations, and upgrades. Troubleshooting & Improvement: Coordinate regular testing of products, address faults, and provide evaluations to improve Shopify store performance and user experience. Security & Policy: Conduct routine evaluations of network and data security within the e-commerce environment and contribute to the organization's IT policy and best practice manuals. Goal Translation: Understand business goals and translate them into technical requirements and project plans for Shopify implementations. Social Media Marketing: Strategy Development: Develop and execute comprehensive social media marketing strategies that align with organizational business goals. Content Creation & Management: Publish and share engaging content, coordinating with content writers, editors, and graphic designers to ensure timely creation and posting. Campaign Management: Manage and execute campaigns across various digital channels, including Facebook, Instagram, Google Ads, and other relevant platforms. Performance Analysis: Conduct regular analytics using Google Analytics, Facebook/Instagram Insights, and third-party tools like SEMrush to measure and report on campaign performance, providing feedback for optimization. Brand Consistency: Maintain consistency in brand guidelines across websites, social media, and marketing events, monitoring brand hygiene across all platforms. Market Research: Conduct market research and analyze trends to identify new opportunities and improve campaign performance. Collaboration: Collaborate with cross-functional teams to produce engaging content and optimize user experience. Emerging Trends: Stay up-to-date with emerging digital marketing trends and technologies. Required Skills & Experience: Bachelor's in Computer Applications or a related field. Proven experience in web application development and API integration. Strong understanding of e-commerce platforms, with a focus on Shopify (or transferable skills from similar platforms). Demonstrated expertise in Social Media Marketing, including strategy development, content management, and paid advertising (Facebook and Instagram Ads, Google Adwords). Proficiency in Keyword Research, Search Engine Optimization (SEO), and Google Analytics. Experience with WordPress and low-code/no-code platforms. Ability to develop and integrate chatbots (e.g., Dialogflow, WATI, WOTNOT) is a plus. Experience with database development (MongoDB, SQLite, PostgreSQL) and cloud platforms (AWS) is a plus. Excellent communication, leadership, and time management skills. Ability to work to deadlines and meet daily targets in a fast-paced environment. Preferred Qualifications: Certifications in Advanced Excel, Facebook Marketing, YouTube Marketing, and Google Ads Marketing is a Plus. Experience leading a small team. Demonstrated ability to influence technology strategies and decisions. A portfolio showcasing successful Shopify projects and social media campaigns.
Posted 2 days ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 2 days ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 2 days ago
0 years
0 Lacs
India
On-site
We’re building a SaaS product that helps small businesses in India (restaurants, salons, clinics, construction firms etc) handle customer calls using AI-powered voice bots. You’ll lead the tech side by integrating existing platforms (not building from scratch). Your Role • Set up voice call systems using Twilio, Exotel or Knowlarity • Integrate Speech-to-Text (Google STT, Deepgram) and Text-to-Speech (ElevenLabs, Google TTS) • Power conversations using GPT-4, Dialogflow or similar • Build/manage backend (FastAPI or Node.js) and link to CRM (Airtable, Supabase) • Create a client dashboard using Retool, Glide or custom frontend • Automate tasks using Zapier/Make • Optimise latency, monitor performance and ensure reliability • Lead tech growth and own the product roadmap You Should Have • Strong API integration and backend experience • Hands-on with Twilio, GPT APIs, Dialogflow, voice tools • Familiarity with low-code tools and basic DevOps • Product mindset and ability to ship fast • Bonus: multilingual bot experience, prior SaaS/SMB tech work Why Join • Founding role in a fast-growing, real-world AI product • Own the tech stack, shape the future, grow with the company • Solve real problems for Indian businesses using cutting-edge AI 📩 Apply via LinkedIn.
Posted 2 days ago
10.0 - 14.0 years
12 - 18 Lacs
Mumbai, Hyderabad, Gurugram
Work from Office
Management Level: 07/Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Google CCAI Insights Good to have skills: Solution and Platform Design Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of these, you will drive the following Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and CCAI Platform (Ujet.cx) Co-Lead the Google Contact Center Offering and leverage the previous experience of building the practice from scratch (attracting the best talent in the market and increasing the demand to deliver high impact Google contact center projects) Lead and drive design thinking innovative workshops with the clients using design principles and reshape their thinking about customer experience especially in the contact center / customer care domain Perform CX management capability assessment and identify foundational, evolving and advanced capabilities, co-create the roadmap path with the clients to achieve leading class CX capabilities Formulate CX target operating model and detail out operating model components such as strategic sourcing & mgmt, agent performance management, CX performance, innovation management, CX management, business intelligent and contact center technology support aligned to vision Ability to understand business requirements still putting customer experience at the heart of CX design Ability to think and pre-empt scenarios and questions from cross functional client team (from CX operations, IT, Contact Center operations, digital, analytics, line of business etc) Work with technical Google team/developers to convert user requirements into final product Work with Accenture and client team on CCaaS (Contact Center as a Service) migration, lead existing legacy solution clients on the journey to new solution Lead and deliver agile delivery process, continuous improvement and continuous development Work with other Accenture teams to put forward differentiated CX management solutions for large clients (RFI and RFP process) Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Professional & Technical Skills: A strong and well-established record of accomplishment in designing and delivering Google CCAI solutions and platform Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Thorough understanding of CCAI Framework and integration with internal and external components. Additional Information: 13+ years of experience in working with Google CCAI solutions creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). Passion for building leading class Google contact center solutions for clients Having a thorough understanding of end-to-end Google contact center transformation Thorough understanding of CX & contact center architecture and project experience with Google CCAI solution is a must Experience on working with other Conversational AI (like Amazon Lex, IBM Watson, Microsoft PVA, Nuance, Khoros, etc.) and CCaaS platforms (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr, etc.) is good to have Story boarding, creating differentiated solution as per client needs and compelling story telling is a must Ability to work with ambiguity and exploratory mindset is a must Strong Analytical skills, excellent written and oral communication skills Experience working in a large, complex global team environment Excellent verbal and written communication skills, with the ability to present at the Board and C-level Strong project management, facilitation, and organization skills High on impact and influence Performance/Status reporting to steering committee Problem Solving and Conflict Management Ability to work effectively in a remote, inclusive, virtual, global environment Qualification Experience: Minimum 10+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2
Posted 2 days ago
17.0 years
0 Lacs
Delhi, India
On-site
Vice President/Delivery- Generative AI/Vertex AI/Google Dialogflow 17+ years of experience Hybrid role. Noida/Gurugram/Pune/Bangalore Generative AI/Agentic AI experience with vertex AI/CCaaS/Google dialogflowCX. conversational agents/Autonomous Agent/Voice Bot/DigitalCX/Vertex AI/Google CCAI. end to end delivery experience required for global projects. Strong python experience. great communications. client facing role.
Posted 3 days ago
3.0 years
0 - 0 Lacs
India
Remote
Company Overview: Bush & Bush Law Group is a tech-forward legal firm revolutionizing how legal services are delivered through innovation and automation. We're looking for a Conversational AI Engineer to lead the development and optimization of cutting-edge AI systems that will power client interactions, automate internal workflows, and enhance overall user experience. Compensation ranges from $5 to $7 per hour. Requirements Key Responsibilities Design and Development: Architect and implement conversational AI systems using platforms like Whisper, VAPI, OpenAI, and other relevant frameworks Prompt Engineering: Craft and refine prompts to optimize AI model performance, ensuring natural, accurate, and context-aware responses System Integration: Integrate conversational AI solutions with third-party systems, APIs, and services (e.g., CRMs, messaging platforms, or enterprise tools) Automated Testing: Develop and implement automated testing frameworks to ensure the reliability, performance, and accuracy of conversational AI systems Model Optimization: Fine-tune AI models to improve response quality, reduce latency, and enhance user experience Collaboration: Work closely with product managers, UX designers, and software engineers to align AI capabilities with business and user needs Monitoring and Maintenance: Monitor system performance, troubleshoot issues, and implement updates to maintain high-quality conversational experiences Documentation: Create detailed technical documentation for AI systems, integrations, and testing processes Stay Current: Keep up-to-date with advancements in conversational AI, NLP, and related technologies to drive innovation. Qualifications Education: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field (or equivalent experience) Experience: 3+ years of experience in conversational AI, NLP, or related fields Proven expertise with platforms such as Whisper, VAPI, OpenAI, or similar conversational AI frameworks Strong experience in prompt engineering for large language models (LLMs) Hands-on experience integrating third-party systems and APIs into AI solutions Demonstrated ability to implement automated testing frameworks for AI systems Technical Skills: Proficiency in programming languages such as Python, JavaScript, or TypeScript Familiarity with cloud platforms (e.g., AWS, Azure, or Google Cloud) for deploying AI solutions Knowledge of NLP libraries and frameworks (e.g., Hugging Face, spaCy, or NLTK) Experience with version control systems (e.g., Git) and CI/CD pipelines Understanding of RESTful APIs, WebSockets, and real-time communication protocols Soft Skills: Strong problem-solving skills and attention to detail Excellent communication and collaboration abilities Ability to work in a fast-paced, agile environment Preferred Qualifications Experience with voice-based AI systems and speech-to-text/text-to-speech technologies Familiarity with chatbot frameworks (e.g., Dialogflow, Rasa, or Microsoft Bot Framework) Benefits Positive Culture: Be part of a supportive and innovative team. Professional Growth: Opportunities for career advancement and ongoing professional development. Remote Work: Work from home while contributing to high-impact projects in a collaborative virtual environment.
Posted 3 days ago
0 years
8 - 10 Lacs
Calcutta
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Lead Consultant, AI ML Lead! In this role, we are looking for candidates who have relevant years of experience in Text Mining. The Text Mining Scientist (TMS) is expected to play a pivotal bridging role between enterprise database teams, and business /functional resources. At a broad level, the TMS will leverage his/her solutioning expertise to translate the customer’s business need into a techno-analytic problem and appropriately work with database teams to bring large scale text analytic solutions to fruition. The right candidate should have prior experience in developing text mining and NLP solutions using open-source tools. Responsibilities Develop transformative AI/ML solutions to address our clients' business requirements and challenges Project Delivery - This would entail successful delivery of projects involving data Pre-processing, Model Training and Evaluation, Parameter Tuning Manage Stakeholder/Customer Expectations Project Blue Printing and Project Documentation Creating Project Plan Understand and research cutting edge industrial and academic developments in AI/ML with NLP/NLU applications in diverse industries such as CPG, Finance etc. Conceptualize, Design, build and develop solution algorithms which demonstrate the minimum required functionality within tight timelines Interact with clients to collect, synthesize, and propose requirements and create effective analytics/text mining roadmap. Work with digital development teams to integrate and transform these algorithms into production quality applications Do applied research on a wide array of text analytics and machine learning projects, file patents and publish the papers Qualifications we seek in you! Minimum Qualifications / Skills MS in Computer Science, Information systems, or Computer engineering, Systems Engineering with relevant experience in Text Mining / Natural Language Processing (NLP) tools, Data sciences, Big Data and algorithms. Post-Graduation in MBA and Undergraduate degree in any engineering discipline, preferably Computer Science with relevant experience Full cycle experience desirable in atleast 1 Large Scale Text Mining/NLP project from creating a Business use case, Text Analytics assessment/roadmap, Technology & Analytic Solutioning, Implementation and Change Management, considerable experience in Hadoop including development in map-reduce framework Technology Open Source Text Mining paradigms such as NLTK, OpenNLP, OpenCalais , StanfordNLP, GATE, UIMA, Lucene, and cloud based NLU tools such as DialogFlow, MS LUIS Exposure to Statistical Toolkits such as R, Weka, S -Plus, Matlab, SAS-Text Miner Strong Core Java experience in large scale product development and functional knowledge of RDBMs Hands on to programing in the Hadoop ecosystem, and concepts in distributed computing Very good python/R programming skills. Java programming skills a plus Methodology Relevant years of experience in Solutioning & Consulting experience in verticals such as BFSI, CPG, with hands on delivering text analytics on large structured and unstructured data A solid foundation in AI Methodologies like ML, DL, NLP, Neural Networks, Information Retrieval and Extraction, NLG, NLU Exposed to concepts in Natural Language Processing & Statistics, esp., in their application such as Sentiment Analysis, Contextual NLP, Dependency Parsing, Parsing, Chunking, Summarization, etc Demonstrated ability to Conduct look-ahead client research with focus on supplementing and strengthening the client’s analytics agenda with newer tools and techniques Preferred Qualifications/ Skills Technology Expert level of understanding of NLP, NLU and Machine learning/Deep learning methods OpenNLP , OpenCalais, StanfordNLP , GATE, UIMA, Lucene, NoSQL UI development paradigms that would enable Text Mining Insights Visualization, e.g., Adobe Flex Builder, HTML5, CSS3 Linux, Windows, GPU Experience Spark, Scala for distributed computing Deep learning frameworks such as TensorFlow, Keras , Torch, Theano Methodology Social Network modeling paradigms, tools & techniques Text Analytics using Natural Language Processing tools such as Support Vector Machines and Social Network Analysis Previous experience with Text analytics implementations, using open source packages and or SAS-Text Miner Ability to Prioritize, Consultative mindset & Time management skills Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 25, 2025, 4:50:00 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time
Posted 4 days ago
5.0 - 10.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and visionary AI/ML Manager to lead the development of advanced AI-driven applications and solutions using Google Cloud's Conversational AI (CCAI) platform and Gen AI models. In this role, you will architect, design, and deploy scalable AI solutions that leverage deep learning, neural networks, and advanced chatbot/voice bot technologies. You should have strong hands-on experience in building and optimizing conversational experiences using Google Dialogflow CX, Agent Assist, and other Google Cloud AI services. Roles & Responsibilities:- Lead end-to-end solutioning, design, and implementation of AI/ML-powered applications using Google CCAI tools and GCP services.- Architect scalable conversational AI solutions including chatbots and voice bots using Dialogflow CX, Agent Assist, and Gen AI APIs.- Collaborate with cross-functional teams including UX, data science, and engineering to deliver impactful AI products.- Drive innovation by integrating advanced models such as LLMs, NLP, and neural networks to elevate conversational capabilities.- Oversee performance tuning, testing, and optimization of AI solutions in real-world production environments.- Stay current with Google AI/ML advancements and incorporate best practices into the solution lifecycle.- Proven experience in designing and deploying AI/ML and conversational AI systems on Google Cloud Platform.- Expertise in Dialogflow CX, Agent Assist, and other CCAI tools.- Solid understanding of Gen AI technologies, NLP techniques, and machine learning frameworks.- Strong architecture and solution design experience within GCP ecosystem.- Hands-on experience in building and optimizing production-ready chatbots and voice applications.- Excellent problem-solving, communication, and leadership skills.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering.Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 15+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15 year full time education is required Qualification 15 years full time education
Posted 4 days ago
3.0 - 4.0 years
6 - 10 Lacs
Haryāna
On-site
Experience : 3-4 years JOB DESCRIPTION : ● Should have good command in the Python language. ● Candidates must have knowledge of one of Python frameworks such as Django/Flask and microservices. ● Design and implement RESTful APIs that are robust, efficient, and scalable using Django and Django Rest Framework. ● Proficiency in object-oriented design, data structures, algorithm design and problem solving. ● Design, build, and deploy AI models with a focus on advanced technologies such as ChatGPT, Llama, Claude, DALL-E, Stable Diffusion. ● Well-versed with Prompt Engineering. ● Should have knowledge of Agent Development using any of the tech, e.g., Langchain, AutoGen, CrewAI, etc. ● Knowledge of Computer Vision, OC ● R, etc. ● Good to have exposure to computer vision technologies like Amazon Rekognition, Azure Computer Vision, Google Cloud Vision, and OpenCV. ● Good to have knowledge of ML Tech and Frameworks like TensorFlow, Keras, PyTorch, Scikit-learn, etc ● Worked on NLP tech/framework such as BERT, NLTK, Spacy, etc ● Create intelligent chatbots using AWS Lex, DialogFlow, RASA, and IBM Watson, etc ● Stay updated with the latest developments in AI, machine learning, and related technologies. ● Basic Understanding of front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Job Types: Full-time, Permanent Pay: ₹666,079.95 - ₹1,001,000.33 per year Benefits: Flexible schedule Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Haryana, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): We are looking for immediate joiner or who can join within 15 days Experience: Python: 3 years (Preferred) Work Location: In person Application Deadline: 06/07/2025 Expected Start Date: 24/06/2025
Posted 5 days ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Key Responsibilities Design, develop, and deploy conversational agents using platforms like Google Dialogflow, Amelia, Amazon Lex, etc. Create and optimize NLP/NLU models to support dynamic, multi-turn interactions. Develop dialog flows, intents, entities, and fulfillment logic with API integrations. Integrate bots with external systems (CRM, EHR, contact center, databases) using RESTful APIs. Collaborate with UX designers, business analysts, and stakeholders to define and refine conversation flows. Implement voice interface capabilities (SIP/SBC integration, TTS/STT engines). Conduct testing (unit, regression, UAT) and optimize bot performance using analytics and user feedback. Ensure compliance with data privacy standards (e.g., HIPAA, GDPR) and implement masking/redaction as needed. Document architecture, workflows, and development best practices. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 3+ years of experience in Conversational AI development. Proficiency with one or more platforms: Google Dialogflow, Amelia.ai, IBM Watson, Microsoft Bot Framework, Rasa, or similar. Strong understanding of NLU/NLP concepts and tools. Hands-on experience in REST API integration and backend scripting (Node.js, Python, or Java). Familiarity with telephony integrations (SIP, Twilio, Avaya, Genesys) is a plus. Experience with TTS/STT engines like Google Cloud, Nuance, or Amazon Polly. Strong debugging and problem-solving skills. Excellent communication and collaboration abilities. Preferred Qualifications: Certification in any Conversational AI platform (e.g., Dialogflow CX, Amelia Certified Developer). Experience with analytics tools for bot performance monitoring. Exposure to agentic AI design patterns or multi-agent systems. Understanding of AI governance and bias mitigation practices.
Posted 5 days ago
8.0 - 13.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a seasoned Senior Manager CCAI Architect with deep expertise in designing and delivering enterprise-grade Conversational AI solutions using Google Cloud's Contact Center AI (CCAI) suite. This role demands a visionary leader who can bridge the gap between business objectives and AI-driven customer experience innovations. As a senior leader, you will drive architectural decisions, guide cross-functional teams, and define the roadmap for scalable and intelligent virtual agent platforms. Roles & Responsibilities:- Own the end-to-end architecture and solution design for large-scale CCAI implementations across industries.- Define best practices, reusable frameworks, and architectural patterns using Google Dialogflow CX, Agent Assist, Knowledge Bases, and Gen AI capabilities.- Act as a strategic advisor to stakeholders on how to modernize and transform customer experience through Conversational AI.- Lead technical teams and partner with product, operations, and engineering leaders to deliver high-impact AI-first customer service platforms.- Oversee delivery governance, performance optimization, and scalability of deployed CCAI solutions.- Evaluate and integrate cutting-edge Gen AI models (LLMs, PaLM, Gemini) to enhance virtual agent performance and personalization.- Enable and mentor architects, developers, and consultants on Google Cloud AI/ML tools and CCAI strategies.- 10+ years of experience in enterprise solution architecture, with 4+ years in Google Cloud AI/ML and Conversational AI platforms.- Deep expertise in Dialogflow CX, CCAI Insights, Agent Assist, Gen AI APIs, and GCP architecture.Strong leadership in managing large transformation programs involving AI chatbots, voice bots, and omnichannel virtual agents.- Proven ability to engage with senior stakeholders, define AI strategies, and align technical delivery with business goals.- Experience integrating AI solutions with CRMs, contact center platforms (e.g., Genesys, Five9), and backend systems.- Certifications in Google Cloud (e.g., Professional Cloud Architect, Cloud AI Engineer) are a strong plus.- Exceptional communication, thought leadership, and stakeholder management skills. Professional & Technical Skills: - Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot, generative AI models, prompt Engineering.V- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 18+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15-year full time education is required Qualification 15 years full time education
Posted 5 days ago
0.0 - 3.0 years
6 - 10 Lacs
Haryana, Haryana
On-site
Experience : 3-4 years JOB DESCRIPTION : ● Should have good command in the Python language. ● Candidates must have knowledge of one of Python frameworks such as Django/Flask and microservices. ● Design and implement RESTful APIs that are robust, efficient, and scalable using Django and Django Rest Framework. ● Proficiency in object-oriented design, data structures, algorithm design and problem solving. ● Design, build, and deploy AI models with a focus on advanced technologies such as ChatGPT, Llama, Claude, DALL-E, Stable Diffusion. ● Well-versed with Prompt Engineering. ● Should have knowledge of Agent Development using any of the tech, e.g., Langchain, AutoGen, CrewAI, etc. ● Knowledge of Computer Vision, OC ● R, etc. ● Good to have exposure to computer vision technologies like Amazon Rekognition, Azure Computer Vision, Google Cloud Vision, and OpenCV. ● Good to have knowledge of ML Tech and Frameworks like TensorFlow, Keras, PyTorch, Scikit-learn, etc ● Worked on NLP tech/framework such as BERT, NLTK, Spacy, etc ● Create intelligent chatbots using AWS Lex, DialogFlow, RASA, and IBM Watson, etc ● Stay updated with the latest developments in AI, machine learning, and related technologies. ● Basic Understanding of front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Job Types: Full-time, Permanent Pay: ₹666,079.95 - ₹1,001,000.33 per year Benefits: Flexible schedule Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Haryana, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): We are looking for immediate joiner or who can join within 15 days Experience: Python: 3 years (Preferred) Work Location: In person Application Deadline: 06/07/2025 Expected Start Date: 24/06/2025
Posted 5 days ago
3.0 - 6.0 years
4 - 9 Lacs
Bengaluru
Remote
Responsibilities: Design, develop & test chatbots using Conversational AI, Dialogflow & Amazon Lex. Collaborate with cross-functional teams on bot integration & optimization. Here’s a tailored job description for a Conversational AI Developer with Analytics focus—perfect for roles that blend natural language tech with data-driven insights: Job Title: Conversational AI Developer & Analytics Specialist Job Summary We’re seeking a skilled developer to design, build, and optimize conversational AI systems—chatbots, voice assistants, and virtual agents—while leveraging analytics to enhance user experience and business outcomes. You’ll work at the intersection of AI, NLP, and data science to create intelligent, adaptive, and insightful conversational interfaces. Key Responsibilities Design and develop conversational agents using platforms like Dialogflow, Amazon Lex, Rasa, or Microsoft Bot Framework. Integrate AI solutions with backend systems, APIs, and databases. Implement NLP and NLU models to improve intent recognition and contextual understanding. Analyze user interaction data to identify trends, optimize flows, and improve engagement. Collaborate with UX designers, data scientists, and product managers to align AI behavior with user needs. Monitor and fine-tune bot performance using analytics dashboards and A/B testing. Ensure compliance with data privacy and ethical AI standards. Required Skills Proficiency in Python, JavaScript, or Node.js. Experience with NLP libraries (spaCy, NLTK) and ML frameworks (TensorFlow, PyTorch). Strong understanding of analytics tools (e.g., Google Analytics, Power BI, or custom dashboards). Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Excellent problem-solving and communication skills. Preferred Qualifications 2–5 years of experience in conversational AI or chatbot development. Background in data science or analytics. Experience with LLMs and prompt engineering is a plus. If you’d like, I can help you tailor this for a specific company or role—or even turn it into a compelling LinkedIn summary. Want to go that route?
Posted 5 days ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 6 days ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Experience : 3-5 years JOB DESCRIPTION: ● Should have good command in the Python language. ● Candidates must have knowledge of one of Python frameworks such as Django/Flask and microservices. ● Design and implement RESTful APIs that are robust, efficient, and scalable using Django and Django Rest Framework. ● Proficiency in object-oriented design, data structures, algorithm design and problem solving. ● Design, build, and deploy AI models with a focus on advanced technologies such as ChatGPT, Llama, Claude, DALL-E, Stable Diffusion. ● Well-versed with Prompt Engineering. ● Should have knowledge of Agent Development using any of the tech, e.g.Langchain, AutoGen, CrewAI, etc. ● Knowledge of Computer Vision, OCR, etc. ● Good to have exposure to computer vision technologies like Amazon Rekognition, Azure Computer Vision, Google Cloud Vision, and OpenCV. ● Good to have knowledge of ML Tech and Frameworks like TensorFlow, Keras, PyTorch, Scikit-learn, etc ● Worked on NLP tech/framework such as BERT, NLTK, Spacy, etc ● Create intelligent chatbots using AWS Lex, DialogFlow, RASA, and IBM Watson, etc ● Stay updated with the latest developments in AI, machine learning, and related technologies. ● Basic Understanding of front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Roles & Responsibilities: 1. Design and write high-quality code. 2. Responsible for robust and efficient implementation. 3. Stay abreast of the latest advancements in AI, machine learning, and related technologies. 4. Test, debug, analyze and fix application problems/issues. 5. Participate in code reviews in accordance with program specifications and coding standards, practices and conventions, new designs, changes and enhancements. 6. Interact with stakeholders (internal and external) to support product releases and/or resolve program problems. 7. Research and remain informed of new technology and development tools. 8. Experiment with new technologies and approaches to enhance project outcomes. 9. Contribute to internal knowledge sharing and best practices development. Please apply through this carreer page : https://careers.oodles.io/jobs/1105/
Posted 6 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 6 days ago
3.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 6 days ago
3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.
Posted 6 days ago
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With the increasing demand for AI-powered chatbots and virtual assistants, the job market for Dialogflow professionals in India is growing rapidly. Dialogflow is a popular tool for building conversational interfaces using natural language processing and machine learning. Job seekers with skills in Dialogflow can find exciting career opportunities in various industries across the country.
These cities are known for their thriving tech industry and have a high demand for Dialogflow professionals.
The average salary range for Dialogflow professionals in India varies based on experience level: - Entry-level: ₹3-5 lakhs per annum - Mid-level: ₹6-10 lakhs per annum - Experienced: ₹12-20 lakhs per annum
Salaries may vary based on the company, location, and individual skills.
A typical career progression in the field of Dialogflow may include roles such as: - Junior Developer - Developer - Senior Developer - Tech Lead
As professionals gain experience and expertise in Dialogflow, they can move into managerial or specialized roles within the field.
In addition to proficiency in Dialogflow, job seekers in this field may benefit from having knowledge or experience in the following skills: - Natural Language Processing (NLP) - Machine Learning - Python programming - Cloud computing (e.g., Google Cloud Platform) - API integration
As you explore opportunities in the Dialogflow job market in India, remember to showcase your expertise in natural language processing and conversational design. Prepare for interviews by familiarizing yourself with common interview questions and demonstrate your problem-solving skills. With the right skills and preparation, you can confidently apply for exciting roles in this dynamic field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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