Retail Practice Head

Global Practice Head – Retail Industry

AI-led retail transformation

visionary leader with deep retail domain expertise and a strong understanding of emerging technologies

Responsibilities

• Strategic Practice Leadership: Define and evolve a future-ready vision for the global Retail practice, aligning closely with Expleo’s growth strategy and technology roadmap.
• AI-Driven Retail Innovation: Lead the development of AI/ML, data science, and predictive analytics solutions for critical retail use cases like personalization, demand forecasting, inventory optimization, and autonomous operations. Drive the creation of differentiated offerings and IP that empower clients to modernize their software, enhance customer experiences, optimize costs, and reduce dependency on third-party aggregators.
• Business Growth & Market Impact: Collaborate with Sales, Pre-Sales, and Account Teams to win strategic deals, open new market segments, and expand our footprint across global retail clients.
• Solution & IP Development: Lead the creation of next-gen retail solutions, frameworks, and IP that showcase Expleo’s differentiation in digital commerce, AI-driven CX, and smart supply chains.
• QSR and E-commerce Expertise: Develop industry-specific solutions for QSR chains and e-commerce platforms, focusing on areas like order management, digital storefronts, last-mile delivery, and omnichannel customer engagement.
• Thought Leadership: Represent Expleo at global forums and webinars, publish insightful content on disruptive trends, and shape our voice on AI-led retail evolution.
• Practice Building: Attract, mentor, and scale a high-performing global team of domain consultants, solution architects, and retail innovation specialists.
• Cross-functional Collaboration: Work seamlessly with delivery, technology, AI, data, and design teams across geographies to craft integrated value propositions.
  

Qualifications

• 15+ years of experience in the Retail industry, with proven leadership in driving domain-led consulting and digital transformation initiatives.
• Prior experience as a Practice Head, Industry SME, or Digital Leader in a consulting, tech, or innovation-driven services firm.
  

Essential Skills

• 15+ years of experience in the Retail industry, with proven leadership in driving domain-led consulting and digital transformation initiatives.
• Prior experience as a Practice Head, Industry SME, or Digital Leader in a consulting, tech, or innovation-driven services firm.
• Deep domain knowledge in digital commerce, AI/ML applications in retail, omnichannel strategy, customer experience, and modern supply chains.
• Strong grasp of retail tech innovation trends—generative AI, intelligent automation, data-driven merchandising, and CX engineering.
• Demonstrated ability to conceptualize and commercialize industry solutions, drive pipeline, and enable go-to-market success.
• Excellent global stakeholder management and leadership skills.
• Exposure to multi-geography delivery models and ability to lead cross-cultural teams
  

Benefits

• A global stage to lead innovation in AI-powered retail transformation.
• Opportunity to work with visionary clients and cutting-edge platforms.
• High visibility with Expleo’s senior leadership and the chance to shape global retail strategy.
• A culture that values bold ideas, speed of execution, and impactful delivery