Product Management - Senior Product Manager - Telco

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital. About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’ s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. About the role: Paytm is looking for a dynamic and results-driven Product Manager with 3+ years of experience to join our innovative team. You will have the opportunity to work on cutting-edge, Gen AI-powered audio and video call solutions, while playing a key role in shaping our telco product suite, including IVR, outbound dialers, SIP, and network layer integration. Key Responsibilities: • Define and own the product roadmap for key areas of the ecommerce experience (e.g., checkout, personalization, search, mobile, etc.). • Collaborate with cross-functional teams to ship high-quality features on time. • Use data, research, and user feedback to prioritize features and improve UX. • Partner with engineering to ensure scalable, performant, and maintainable solutions. • Develop business cases and measure success through KPIs and OKRs. • Champion the voice of the customer while balancing business objectives. • Mentor junior PMs and contribute to product team best practices. • Keep up with industry trends and competitor strategies to inform product decisions. Qualifications • 5+ years of product management experience, ideally within the ecommerce sector. • Proven experience working with Ecommerce-related products. • Passion for new technologies and familiarity with communication solutions like IVR, Outbound dialler, SIP, Network layer integration etc. • Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment. • Excellent communication skills and the ability to work with both technical and non-technical stakeholders. Why join us? · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less