Home
Jobs

Process Manager

2 years

0 Lacs

Posted:13 hours ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

eClerx is conducting a Walk-In Interview Drive @Delhi . Date- 27th & 28th Jun 2025 Time- 10:00 AM- 4:00 PM Venue- Malviya Nagar, Eldeco Centre, Block A, Shivalik Colony, New Delhi- 110017 Instructions for the Interview- Mandatory to carry two hard copies of your updated resume. Carry one original government ID card (PAN/ Aadhar/ Voter Card). Mention ‘HR- Reshma Hake’ on top of your resume. Please carry 1 passport size photograph. Kindly confirm your availability over email (reshma.hake@eclerx.com) for the face to face interview with the below details- Name- Mobile number- Email ID- Attach your resume Work location- Mumbai/ Pune (Work from Office) Process- Financial Crime Compliance (Global KYC) Roles- Senior Analyst (2-4 years experience) Associate Process Manager (4-6 years experience) Process Manager (6+ years experience along with people management) Process Manager- Responsibilities- • Maintain working knowledge of various internal processes including KOP’s, Local Regulations & Guidelines. • Publishing of MIS on status of the KYC Periodic Review to the Senior Management of the Bank (Both Regional & Local) • Ensure that there are no Critical Audit Points as a result of Regulatory or Internal Audits. • Rollout of any new KYC Policy / Regulations and also proper understanding of the same within the team and stakeholders. For the delivery of high standards of client service, at the same time ensuring that all internal (e.g. Risk) and external (e.g. Compliance) standards requirements are met in full. • Ensure appropriate escalation policies exist and are followed. Work collectively with management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity planning, adherence to and improvement in performance and quality standards and appropriate career development. • Provide leadership support, guidance and coaching to the team. • Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate. • Work in a high-pressure and time-sensitive environment. • Perform quality checks to ensure that defined guidelines are adhered for excellent QA scores. • Work as the process owner and ensure end to end management of all activities associated with the process. • Ensure adherence to standards, procedures and also identify risk mitigates wherever there is a control issue. Qualifications- Individual should have a Bachelor's/Master’s degree in any stream, any certification/diploma in AML/KYC domain would be an added advantage. 6 to 9 years' experience in AML Compliance & KYC within the financial services industry with experience in Data Quality and Controls Work closely with other internal teams to ensure top of the line service to Clients. Prioritize tasks and ensure adherence to timelines for completion of activities Initiate and lead change management initiatives within the team. Ensure structured upward & downward communication Responsible for ensuring that cases are managed effectively and consistently in line with the agreed process; ensuring that all aspects of delivery are running effectively and if necessary, escalating issues. Liaises with multiple internal stakeholders to ensure the smooth delivery of KYC & AML services to clients. Supports the production of critical metrics and reporting which provide data related to department performance, risk quantification and stratification. Review complex KYC cases and ensure appropriate escalation to internal teams such as AML. You will be an individual contributor as a part of a team with a predetermined focused scope of work. Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc.

Mock Interview

Practice Video Interview with JobPe AI

Start Drive Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
eClerx
eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1033 Jobs

    Key People

  • Mukesh Gupta

    Chief Executive Officer
  • Ankush Tiwari

    Chief Financial Officer

RecommendedJobs for You

Pune, Maharashtra, India

Pune, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India