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5.0 - 8.0 years
10 - 14 Lacs
Mumbai
Work from Office
Lead a team of 8 to 10 Quality Analysts & Managers AM or DM. Develop, implement, and maintain quality assurance processes and procedures for transactional operations. Ensure compliance with ISO 9001:2015 QMS standard requirements. Monitor and evaluate the quality of transactional processes. Drive sampling methodologies, must have good problem solving, decision making & analytical skills. Identifying areas for improvement and run lean Six Sigma projects to drive continuous improvement. Drive ideation within teams. Lead and mentor a team of quality analysts and inspectors, providing guidance and support to ensure high performance and professional growth. Collaborate with cross-functional teams to address quality issues and implement effective solutions. Conduct regular audits and reviews of transactional processes to ensure compliance with internal and external standards and regulations. Analyze quality data and performance metrics to identify trends, patterns, and opportunities for improvement. Prepare and present quality reports and updates to senior management, highlighting key achievements and areas of concern. Stay current with industrys best practices and emerging trends in quality management. Achieve and exceed SLA targets by closely monitoring and managing quality metrics. Own business / operational metrics for operations shop, be gatekeeper of metrics Provide effective coaching and constructive feedback to subordinates. Qualifications Any Graduate/PG/MBA. Knowledge of finance and accounting with expertise in AP - Procure to Pay / AR - Order to Cash / GL - Record to Report. Minimum of 5 - 8 years of experience in quality management, with a focus on transactional quality. Strong knowledge of quality management principles, methodologies, and tools. Knowledge ISO 9001:2015 standard preferred. Green Belt trained / certified and any other Lean certifications will be an added advantage. Good analytical skills with attention to detail and problem-solving abilities. Strong communication and presentation skills. Customer service orientation and strong interpersonal skills. Additional Information Transactional Quality Role Role- Team Role Shifts- UK shifts Monday to Friday Job Location
Posted 6 days ago
6.0 - 8.0 years
13 - 18 Lacs
Mumbai
Work from Office
Company: Marsh Description: We are seeking a talented individual to join our Actuarial team at Marsh Mc Lennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. We will count on you to: Contribute to developing an inclusive work environment that respects and values differences of background, experience, and thought. Consult with senior actuaries and brokers on client's needs and assist in advising on reinsurance programs based on risk tolerance level and industry trends to help clients mitigate risk. Implement models and perform required calculations with client data to assess risk & develop pricing and strategies for a range of risk exposures for clients followed by predicting the outcomes for clients in support of their reinsurance transaction process. Also, compile coherent and compelling narratives to help clients understand their degree of risk. Should have an ability to translate complex technical analysis and concepts into easily understandable terms for broker and clients. Contribute to impactful and insightful discussions with clients on their reinsurance strategy. Establish and maintain strong relationships with brokers/clients/reinsurers/colleagues, assist in promptly responding to client queries and concerns. Conduct research on industry/regulatory developments that affect loss liabilities to determine the impact on clients. Keep teams updated on industry-specific and specialty related trends that may affect reinsurance programs/calculations. Leverage our proprietary MetaRisk software suite to develop and optimize bespoke reinsurance transactions and evaluate their impact on our clients capital, growth, and volatility objectives. What you need to have: Bachelors or masters degree in a technical discipline such as Actuarial Science, Data Science, Engineering, Physics, Mathematics or Statistics. 6-8 years of insurance / reinsurance experience; completion of 3 6 actuarial exams preferred. The actuarial exams should be CAS exams or a comparable P&C exam track with another credential actuarial society. Pricing, valuation and/or capital modelling experience. Strong problem-solving skills along with the ability to be organized and detail oriented. Comfortable working in interactive teams involving brokers, senior actuaries and clients. Curious and proactive mindsetdesire and ability to lead internal initiatives and research projects to completion A collaborative, team-oriented mindset and effective interpersonal skills that is a positive and helpful presence in colleague and client interactions. Excellent communication skills both verbal & written and presentation skills. Strong skills in Microsoft Office suite and visualization tools like Power BI. Coding experience in programming languages like R, Python, SQL, Alteryx. What makes you stand out: Experience in a technical related role at a reinsurance broker, market, or catastrophe model software vendor. An understanding of the reinsurance industry and product lines. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to Guy Carpenter, a business of Marsh McLennan (NYSEMMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 6 days ago
6.0 - 8.0 years
13 - 18 Lacs
Mumbai
Work from Office
Company: Guy Carpenter Description: We are seeking a talented individual to join our Actuarial Advisory team at Guy Carpenter. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Business Title Senior Manager - Actuarial We will count on you to: Contribute to developing an inclusive work environment that respects and values differences of background, experience, and thought. Consult with senior actuaries and brokers on client's needs and assist in advising on reinsurance programs based on risk tolerance level and industry trends to help clients mitigate risk. Implement models and perform required calculations with client data to assess risk & develop pricing and strategies for a range of risk exposures for clients followed by predicting the outcomes for clients in support of their reinsurance transaction process. Also, compile coherent and compelling narratives to help clients understand their degree of risk. Should have an ability to translate complex technical analysis and concepts into easily understandable terms for broker and clients. Contribute to impactful and insightful discussions with clients on their reinsurance strategy. Establish and maintain strong relationships with brokers/clients/reinsurers/colleagues, assist in promptly responding to client queries and concerns. Conduct research on industry/regulatory developments that affect loss liabilities to determine the impact on clients. Keep teams updated on industry-specific and specialty related trends that may affect reinsurance programs/calculations. Leverage our proprietary MetaRisk software suite to develop and optimize bespoke reinsurance transactions and evaluate their impact on our clients capital, growth, and volatility objectives. What you need to have: Bachelors or masters degree in a technical discipline such as Actuarial Science, Data Science, Engineering, Physics, Mathematics or Statistics. 6-8 years of P&C insurance / reinsurance experience; completion of 3 6 actuarial exams preferred. The actuarial exams should be CAS exams or a comparable P&C exam track with another credential actuarial society. Pricing, valuation and/or capital modelling experience. Strong problem-solving skills along with the ability to be organized and detail oriented. Comfortable working in interactive teams involving brokers, senior actuaries and clients. Curious and proactive mindsetdesire and ability to lead internal initiatives and research projects to completion. A collaborative, team-oriented mindset and effective interpersonal skills that is a positive and helpful presence in colleague and client interactions. Excellent communication skills both verbal & written and presentation skills. Strong skills in Microsoft Office suite and visualization tools like Power BI. Coding experience in programming languages like R, Python, SQL, Alteryx. What makes you stand out: Experience in a technical related role at a reinsurance broker, market, or catastrophe model software vendor An understanding of the reinsurance industry and product lines. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Guy Carpenter, a business of Marsh McLennan (NYSEMMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 6 days ago
5.0 - 10.0 years
10 - 15 Lacs
Noida, Gurugram
Work from Office
Company: Mercer Description: We are seeking a talented individual to join our Transformation team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist -Metrics, Analytics & Reporting WFM RTA & Scheduler (IC Role) Shift Time 10.30 PM to 7:30 AM (night shift) We will count on you to Preparing and analysing agent schedules in order to meet service level requirements in the most efficient manner possible within work rules, legal requirements, and other constraints Provide troubleshooting support for all Tier one and Tier two escalations and coordination for all global inbound and outbound systems and call routing issues. Participate in Rapid Response calls to minimize system downtime and provide regular updates to senior management. Should be able to manage business based on-Line Adherence, Service Level, FTE and ASA Recognize and initiate escalation for all system difficulties, including switch and ACD systems, routing systems, and Tier One production impacting tool outages inclusive of client communication. Document all incidents using the service management suite and notify impacted stakeholders. Manage call volume and labor resources for inbound/outbound call centers, while maintaining and exceeding Organization's and client goals and expectations. Monitor designated call centers through various internal and external platforms, instituting timely and efficient communication to verify allocation settings, queue settings, overflow targets, media events, and transcription campaigns. Monitor toll free call routing plans using a variety of routing platforms provided by various carriers. Recommend and implement queue, DNIS priority and holdout adjustments through the various network carrier platforms and switch packages ensuring to achieve established goals. Analyze and monitor statistical information in a timely manner to achieve proper call allocation goals, reforecasting demand and staffing. Recommend strategies to Operations for improved labor utilization and key performance indicators Review and work TTs assigned to the WFM team that require real-time assistance to different stakeholders Agent skilling (workgroup or queue membership concepts), multi-skill routing sets (the concept of Forecast groups, staff groups, and intent routing) Queue Performance Reporting and Actions Taken Interval Productivity reporting and ROCC(offshore) Helpdesk Review and process VTO/PTO/OT/Non-Prod time requests in real-time Intraday real time monitoring of service levels for all queues at all sites 24/7/365 Creating and maintaining shift profiles and scheduling rules within the Workforce Management software Providing ongoing analysis of available shift offerings, staffing requirements, and time off allocations Performing ad hoc reporting as needed to support information requests from Servicing Collaborating with other analytical groups within the organization to share information as needed Managing holiday allocation at agent and business level and ensure effective employee engagement Headcount management to support optimization at recruitment and training level Assuming and performing other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position Analysis of outlier and reports to develop performance improvement and plansdrive automation and standardize reporting What you need to have: Graduate or above Minimum 5 years' in a contact Centre Minimum 2 years' experience in scheduling role Minimum 3 years of experience in real-time role In depth knowledge of call Centre operations and, metrics, and reporting What makes you stand out: Excellent English language skills (verbal and written), Excellent communication, collaboration and basic project management skills Good presentation skills with ability to present material clearly and concisely Excellent awareness of different cultures and working practices across the regions Proven experience in working in, and basic management of, diverse and geographically dispersed teams Whyjoinourteam: Wehelpyoubeyourbestthroughprofessionaldevelopmentopportunities,interestingworkandsupportiveleaders. Wefosteravibrantandinclusiveculturewhereyoucanworkwithtalentedcolleaguestocreatenewsolutionsandhaveimpactforcolleagues,clientsandcommunities. Ourscaleenablesustoprovidearangeofcareeropportunities,aswellasbenefitsandrewardstoenhanceyourwell-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSEMMC), the worlds leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 6 days ago
3.0 - 6.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Novo Nordisk Global Business Services ( GBS) India Department – Commercial GBS Are you passionate about social media analysis and reportingDo you have a strategic mindset and the ability to connect the dots between social data and broader societal trendsWe are looking for a Researcher to join our team in the Commercial GBS at Novo Nordisk. If you are ready for a challenging and rewarding career, read on and apply today for a life-changing opportunity. The position As a Senior Associate Social Intelligence Manager at Novo Nordisk, you will have the following responsibilities: Carry out social media analysis and reporting using a range of tools including Talkwalker, Sprinklr, Brandwatch, YouScan, etc. Apply an analytical and strategic mindset to connect social data with broader societal trends. Continually develop your capabilities to produce high-quality output at a high rate. Utilize strong project management skills to accommodate flexibility and deliver results. Qualifications To be successful in this role, we are looking for a candidate with the following qualifications: Experience in social media analysis and reporting using tools such as Talkwalker, Sprinklr, Brandwatch, YouScan, etc. Strong analytical and strategic thinking skills, with the ability to connect social data with broader societal trends. Proactive and self-starting mindset, with the ability to produce high-quality output at a high rate. Excellent project management skills, with the ability to accommodate flexibility and deliver results. Proficiency in MS Office, with good presentation skills. About the department The Commercial Global Business Services (GBS) unit is at the heart of driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial & Corporate Affairs, including Insulin, GLP-1, and Obesity Marketing, Market Access, Commercial Planning, and Commercial Operations. Our unit also supports BioPharma global marketing for Haemophilia and growth disorders. Located in a fast-paced and dynamic environment, the GBS unit offers a collaborative and supportive work atmosphere where you can make a significant impact on our business’s success.
Posted 6 days ago
26.0 - 31.0 years
7 - 11 Lacs
Bengaluru
Work from Office
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Behind one of the worlds best loved brands is a uniquely capable and brilliant team of data scientists, engineers and analysts. The Target Data & Analytics team creates the tools and data products to sustainably educate and enable our business partners to make great data-based decisions at Target. We help develop the technology that personalizes the guest experience, from product recommendations to relevant ad content. Were also the source of the data and analytics behind Targets Internet of Things (iOT) applications, fraud detection, Supply Chain optimization and demand forecasting. We play a key role in identifying the test-and-measure or A/B test opportunities that continuously help Target improve the guest experience, whether they love to shop in stores or at Target.com. About the Role Join the Data Analytics (DA) team at TII across domains such as Marketing and Digital, Merchandising, Supply Chain and Logistics, Store Operations, Finance and more . Here you'll collaborate with business leaders to turn data into insights that drive strategic decisions. Youll be part of a fast-moving, high-impact environment focused on leveraging business intelligence and advanced analytics to solve real-world problems. This role combines technical expertise with business understanding to uncover and communicate actionable insights using cutting-edge statistical and analytical techniques. Key Responsibilities Partner with business teams to deliver data-driven insights and technology solutions Develop innovative analytics solutions to support strategic initiatives Use SQL and data visualization tools to analyze structured and unstructured data Apply statistical models and machine learning techniques to measure business drivers Translate complex analysis into clear, actionable recommendations Continuously explore and adopt new tools, technologies, and methodologies Qualifications Education o Bachelors in Engineering (B.Tech/B.E.) or o Masters in Statistics, Econometrics, Mathematics, or a related field Experience o 26 years of total experience o 13 years of relevant hands-on analytics experience Technical Skills Proficiency in SQL (joins, volatile tables, basic query optimization) Strong understanding of DW/BI concepts Experience with BI tools such as Tableau , Domo , MicroStrategy , or Qlik Programming experience in Python , R , or similar open-source technologies Knowledge of analytical techniques regression , time-series analysis , classification , etc. Familiarity with databases Teradata , Oracle , Hive Exposure to big data tools and frameworks like Hadoop/HDFS Preferred Experience Domain knowledge in retail , merchandising , or marketing Ability to learn new tools and adapt to evolving business needs Strong problem-solving and decision-making capabilities Excellent communication and presentation skills Curiosity-driven, detail-oriented, and collaborative mindset Proficiency in Microsoft Office Suite Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging
Posted 6 days ago
5.0 - 10.0 years
3 - 7 Lacs
Pune
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Transfer Agency Trade Processing Team Business- Dealing Role Title- Senior Associate The Transfer Agency Department provides Fund Administration service to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments. The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions.This role is to perform BAU activities in the TA department in order to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. Candidates should be flexible enough to work in 24*7 environments Key duties and responsibilities Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement Identify and resolve problems within the defined procedures Complete archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval Expected to work on initiatives/Ad-hoc requirements as per business needs Should be able to work independently but also need to be a good team player. Should be able to identify process gaps & need to work as a trouble shoot Ability to support, guide & train other team members Should have the ability to understand & handle complex queries Strong domain knowledge is essential & understanding of TA business.es Well versed with preparation and review of SOPs/Process flow charts Able to identify & implement various process control Provide innovative ideas for process enhancements Should have a good understanding of regulatory and audit requirements to ensure all the requirements are fulfilled Ability to prioritize multiple tasks by utilizing effective time management skills. Qualification and Experience Prior Transfer Agency processing experience is required Bachelors Degree in Commerce is desires 5-10 years of relevant experience Skills Required Strong analytical skills Responsible for meeting all client deliverables Ability to navigate proficiently in a windows environment Strong knowledge of Microsoft excel & word Ability to write messages in a clear and concise manner Ability to read, write & speak English proficiently Strong research, resolution and communication skills Interpersonal skills - Relationship builder, respectful and resolves problems Communication skills - Presentation skills, listening skills, oral & written communication skills Self-management - Adaptability and resilience, learning behaviour, integrity and ethics and relationship builder Motivational skills - Performance standards, achieving results and persistent. Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding. Attention to detail and ability to work on multiple tasks. Flexible enough to work in any shifts as per business needs Prior Transfer Agency processing experience is required. Bachelors degree in commerce is desires desirable. 5-10 years of relevant experience Ability to work under pressure and should be able to handle multiple projects. A good understanding of effective risk management & its execution. Effective verbal reasoning and numeric skills Excellent planning and organization skills The candidate should be able to understand the intricacies of TA business & its impact on other related functions Career with Apex A genuinely unique opportunity to be part of an expanding large global business Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 6 days ago
4.0 - 9.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Service Delivery Management: Responsible for service delivery to all assigned customer(s) to the Service Level Agreements (SLA) and Operational Level Agreements (OLA) Accountable and responsible for all Service Operations Processes (Incident, Request, Problem, Capacity etc.), amend and create new processes where appropriate. Take ownership of all major incidents and coordinate efforts across multiple teams and departments from identification through resolution. Coordinates the activities for Problem Management. Send clear and regular communications to various stakeholders during major incidents to keep everyone informed. Manage the service desk tool (s), enhance and innovate where appropriate. Maintain, monitor and improve services. Liaison to customer for escalations and service quality. Identify project risks and issues, maintain risk register, and issues logs. Ensure that all operational procedures are executed. Responsibility for the testing and monitoring of all DR procedures. Reporting: Ensure customer satisfaction levels are maintained. Report on KPIs and SLA achievements, on daily, weekly, and monthly intervals where appropriate. Major incident reporting. Provide input/analysis on Staff Performance Maintain & monitor customer satisfaction levels. Vendor Management Management of local and global suppliers. Develop and maintain professional / trustworthy relationships with vendors. Negotiate pricing and contract reductions where appropriate. Complete vendor assessment forms. Liaise with the customer and external managed service vendors to coordinate IMAC-Ds on new/existing WAN connections. Compliance Ensure project documentation is up to date (e.g. SOHB, ISO processes, etc). Configuration changes as required (e.g. Categories, accounts, escalations, notifications, assets, forms, etc). Own processes and ensure customer requirements are met (Infosec, compliance, etc). Ensure the adoption of Apex Processes and procedures across the acquired company, in line with the timelines of the transition project. Support client audits with documentation and audit responses in relation to IT questions. Competencies/Experience: 3rd Level Degree in IT Discipline or similar. 3+ years in a management/leadership role delivering service against SLAs or agreed targets. Strong leadership and influencing capabilities. Good presentation skills and Communication skills. Good documentation skills. PM certification desirable. Experience with OLAs, managing internal customers. Experience in working with business auditors and the associated documentation. Experience with managing vendors, and budgets. Experience leading an IT team either in Supervisor, Team Lead or Manager role. ITIL Certified v4 with experience in an ITIL environment, Experience with Incident/Problem/Change management processes, experience in outsourced IT preferable, technical background in infrastructure required. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 6 days ago
1.0 - 6.0 years
2 - 6 Lacs
Mumbai
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Transfer Agency Trade Processing Team Business- AML/KYC Role Title- Associate/Senior Associate The Transfer Agency Department provides Fund Administration services to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments. The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions. This role is to perform BAU activities in the TA department to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. Candidates should be flexible enough to work in 24*7 environment. Key duties and responsibilities Individual/You should be able to perform quality reviews for all entity types. i.e Corporates, foundation/ Charities, institutional Investors, designated bodies etc, based on the Anti-Money Laundering (AML) policies and guidelines. Individual/You should be able to identify and document the results of the quality reviews and proposed remedial actions. Individual/You should be able to provide clear feedback to associates and coaching as needed. Individual/You should be well versed with any or all AML guidance for Cayman, Delaware, Australia, Ireland, Bermuda etc. Individual/You should have working knowledge of any or all of screening tools viz. World Check, Pythagoras, Lexus-Nexus etc. Individual/You should be well versed with Microsoft applications. Expertise in excel and presentation skills is an added advantage. Individual/You should have working knowledge of FATCA/CRS reporting. He/She should be able to review US tax forms i.e., W9, W8-BEN, W8-IMY, Withholding statements etc. Individual/You should have good written and verbal communication skills. Individual/You should be able to keep records in good order and perform regular remediation activities as per the risk rating of investors. Individual/You should be able to work separately and also collectively in a group as the situation demands. Individual/You should be able to create the required reports in time, without any reminders. Positive attitude and team spirit is a must. Prior experience in Transfer agency functions will be an added advantage. Qualification and Experience Flexible enough to work in any shift as per business needs. Prior Transfer Agency processing experience is required. Bachelors degree in commerce is desired. 1-10 years of relevant experience Skills Required Strong analytical skills Responsible for meeting all client deliverables. Ability to navigate proficiently in a window environment. Strong knowledge of Microsoft Excel & Word. Ability to write messages in a clear and concise manner. Ability to read, write & speak English proficiently. Strong research, resolution, and communication skill Interpersonal skills - Relationship builder, respectful and resolves problems. Communication skills - Presentation skills, listening skills, oral & written communication skills. Self-management - Adaptability and resilience, learning behavior, integrity and ethics and relationship build. Motivational skills - Performance standards, achieving results and persistence. Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding. Attention to detail and ability to work on multiple tasks. Flexible enough to work in any shift as per business needs. Prior Transfer Agency processing experience is required. Bachelors degree in commerce is desired. 1-10 years of relevant experience Career with Apex A genuinely unique opportunity to be part of an expanding large global business. Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 6 days ago
5.0 - 10.0 years
9 - 14 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Sr ServiceNow Developer (ITSM + CSM)1 You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture. Supporting the iterative configuration of the ServiceNow application, engage stakeholders to conduct reviews through joint design sessions Assisting with executing system validation, preparing the organization for the transition, and ensuring reading for deploying the Application build into production. Forging strong relationships with both the clients and project teams that will contribute to your growth and development Basic Qualifications: 5+ years of experience in ServiceNow implementations and optimizations 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module 3+ years of experience in ITSM and CSM Pro. Experience in Now Assist and Virtual Agent configurations. Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices will be preferred Preferred Qualifications: Experience in Project Management Experience with a full ITSM, and CSM suite implementation Job Minimum 5+ years of ServiceNow development experience. CSA/CAD certifications (Compulsory). CIS-ITSM certification (Compulsory). CIS-CSM certification (Compulsory). Strong knowledge of JavaScript and Custom Applications. Experience customizing ServiceNow usingForms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languagesJavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. Excellent communication and presentation skills
Posted 6 days ago
4.0 - 9.0 years
5 - 9 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Workday Adaptive Planning and Functional Specialist1 We are seeking an experienced and detail-oriented Workday Adaptive Planning specialist to join our team. The person will be responsible for managing financial planning and analysis processes within the Workday Adaptive Planning platform. This role involves collaborating with finance teams, key stakeholders, and department heads to optimize budgeting, forecasting, and reporting. The analyst will play a crucial role in leveraging Workday Adaptive Planning to enhance decision-making and financial strategy. Addition to Workday Adaptive, Candidate should also hold strong HCM/Finance functional knowledge with hands on experience. Responsibilities Design, configure and support business requirements in Workday Adaptive planning for AMS model. Utilize Workday Adaptive Planning to conduct dynamic forecasting based on real-time data and changing business conditions. Analyze financial data and provide insights to support decision-making and strategic planning. Develop and maintain customized reports and dashboards within Workday Adaptive Planning to visualize key performance indicators (KPIs) and financial metrics. Work closely with finance teams, department heads, and other stakeholders to gather input for budgeting and forecasting processes. Stay informed about Workday Adaptive Planning updates and best practices. Candidate should also have good Finance/HR functional knowledge Should have also worked as Workday Functional consultant Qualifications Bachelors degree in finance, Accounting, Business, or a related field. Must have 4 years of experience in configuring and maintaining Workday Adaptive Planning tool. Proven experience in financial planning and analysis, with a focus on Workday Adaptive Planning. Strong understanding of financial concepts, budgeting, and forecasting processes. Proficiency in creating and interpreting financial reports and dashboards. Ability to adapt to changing business needs and work effectively in a dynamic environment. Strong consulting and presentation skills with the ability to effectively manage customer expectations.
Posted 6 days ago
5.0 - 10.0 years
2 - 7 Lacs
Pune
Work from Office
: Job Title- I&A On-boarding Information Security Analyst, Associate Location- Pune, India Role Description: As I&A On-boarding Information Security Analyst you will be part of Access Lifecycle On-boarding global family which includes access management for application end user recertification On-boarding, user access for request & approval, user provision On-boarding and Functional Taxonomy SoD On-boarding & maintenance as well as IDAHO (Access concept) SME as central DB services. Deutsche Bank is looking for bright and open-minded individuals to support Business Identity & Access Services within Access Lifecycle Solution On-boarding team for application end user request & approval as well as end user access provision central service On-boarding. A key success factor of the Access Lifecycle Solution On-boarding team is the quick understanding of complex application set ups for Identity & Access Management and support Information Security Officer (ISO) and IT Application Owner (ITAO) along end-to-end central solution On-boarding process across DB. You will gain insights into the complete Identity & Access Management lifecycle as you will learn about the roles and entitlements and their set up, segregation of duties, application authentication and authorization process. What well offer you . 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities As I&A On-boarding Information Security Analyst you will be responsible to perform On-boarding assessments if an IT asset is applicable for end user application access for request & approval and business requirement gathering (based on existing KOP ID Admin procedures) to identify, how future user provisioning (ID Admin via automated connector or manual, centrally or decentral managed) will be set up between central request & approval platform and to be on-boarded application in adhering to Information Security (IS) internal and regulatory requirements. Efficiently engage, manage, and influence the main stakeholders, along with application On-boarding process including Information Security Officer, IT Application Owner, Engineering and Operations teams Provide process improvement inputs to various stakeholders involved. Proactively seek ways to improve upon existing practices and processes. Display insight and ability in identifying issues and develop successful solutions. Report and escalate potential risks to the management to help avoid / minimize the impact. Work with multiple, distributed teams (across different locations) Support develops key operational procedures where necessary and ensure adherence to all such defined policies. Comfortable with associated disciplines of Security Policy and Governance in banking domain Very good presentation and communication skills allowing to communicate with our stakeholders. A structured and methodological way of working with the objective to deliver high quality results. Supports tough people decisions to ensure people performance is aligned with organization imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance. Pro-active and flexible working approach, Team spirit Your skills and experience Minimum 5 years working experience in Identity & Access Management, Governance, Risk and Control related topics. Team management experience Basic knowledge and/or willingness to work with industry best practices and frameworks like ISO27001, NIST, CSA CCM, COBIT, ITIL Good business analyses knowledge of system design, development, implementation, and user support principles and practices Knowledge of IT Service Management or IT Governance or IT Delivery Management or IT Project Management or IT Delivery background or IT Security Knowledge on Database Systems, application interactions and server operating systems Excellent Excel knowledge Competencies: Self-motivated and flexibility to work autonomously in virtual and multicultural teams. Good communication skills (both written and verbal), fluent in English (written/verbal) Good analytical skills and problem-solving abilities Pro-active and flexible working approach A structured and methodological way of working with the objective to deliver high quality results. Flexible mindset with an eye for detail and continuous improvement Good understanding in business related information Being flexible, open minded, able to share information, transfer knowledge and expertise to stakeholders and other team members. How well support you . . . .
Posted 6 days ago
0.0 years
15 - 19 Lacs
Mumbai
Work from Office
: Job TitleClient Service Support Specialist TAS - Global LocationMumbai, India Role Description OverviewBusiness Division Deutsche Banks Corporate Bank (CB) a market leader in cash management, trade finance & lending, securities services, and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. OverviewBusiness CBs Trust and Agency Services (TAS) team, with offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore, and Tokyo has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency, and Depositary Receipts. The successful candidate will be required to cover European working hours supporting the business globally. Corporate title will depend on the relative experience of candidate. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities As a central team provide support to the global Client Services teams on various day to day Client Service functions, these will include Annual Reviews, CCD Validation and Management, Deal Document management, Regulatory reporting etc. Support the requirement for Annual Client reviews working closely with the Client Service Teams ensuing accurate records are maintained and completed within the deadline. Work closely with the Offboarding teams to actively process the offboarding of clients due to termination of transaction. Monitor and update when required Key Operating Documents Produce reports for various risk and oversight councils. Work on standardization, process improvements and reengineering for on centralized functions. Your skills and experience Desired backgroundMBA with experience in Financial Services Proficiency in other MS office tools such as Excel, Word Excellent verbal and written communication skills Experience in conducting and driving meetings with senior stakeholders and global teams A willingness to be flexible to meet changing work priorities and tasks, with an ability to manage a high workload, work independently and plan your work to meet deadlines An eye for detail, identify data discrepancies and exceptional problem-solving skills How well support you
Posted 6 days ago
2.0 - 5.0 years
3 - 5 Lacs
Thane, Pune, Chennai
Work from Office
Roles and Responsibilities Generate and qualify leads through outreach activities and maintain database of contacts and leads. Visit government offices, agencies, and officials involved in sports infrastructure, leisure, and recreational projects within your assigned region. Demonstrate company products, services, and project capabilities to key stakeholders at client offices. Develop and nurture strong working relationships with government bodies and decision-makers. Proactively research new opportunities, gather market intelligence, and identify potential clients or projects. Submit daily performance updates, client feedback, and detailed activity reports to the Manager/Team Leader. Support deal negotiation by providing on-ground insights and assist the sales team in closing deals efficiently. Coordinate with the sales and marketing teams at the Head Office to align strategies and share feedback. Represent the company at local meetings, exhibitions, or promotional events as needed. Liaison with relevant government bodies and stakeholders for upcoming and uploaded tenders within the assigned geography, negotiating and closing projects to secure business for the company. Required Candidate Profile Minimum 2 years of relevant experience in field marketing, institutional sales, business development, or government liaison roles. Bachelors degree in Marketing, Business Administration, or a related field is required. Excellent communication, research, and interpersonal skills to interact confidently with government officials and stakeholders. Strong presentation and demonstration abilities; capable of explaining technical or project details clearly. Self-driven and target-oriented, with a proven ability to work independently while reporting consistently to Head Office. Proactive in conducting research and generating new leads through market mapping and outreach. Comfortable with extensive travel across the assigned territory. Well-organized with good reporting and documentation skills. Proficiency in MS Office Suite (Word, Excel, PowerPoint) is preferred.
Posted 6 days ago
3.0 - 8.0 years
11 - 15 Lacs
Mumbai
Work from Office
: Job TitleCorporate Banking Strats Corporate TitleAssociate Location Mumbai, India Role Description Deutsche CIB Centre Pvt Ltd is Deutsche banks global platform for front-office & aligned functions to create value by utilizing non-traditional locations, exceptional talent and a collaborative culture. This branch of Deutsche Bank Group company is looking for extremely bright candidates for the role of Corporate Banking Strats. The candidate is required to work in collaboration with London/New York team on various quantitative and regulatory driven projects. He is required to understand the business problem, gather information required for the implementation and provide an end-to-end optimized solution on a scalable platform. Implementation of the project needs to be done in Python and C++ programming language. Candidate should possess a very good English communication skill in order to coordinate and communicate his work effectively with various stakeholders spread across globe. What well offer you: 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Centralization and automation of Risk in Banking Book for Corporate Banking business Understand and decipher business problem to convert into manageable smaller problem statements Coordinate and gather information from various stakeholders for deeper understanding of the business Design an automated solution which is optimized and scalable Develop and design tables and databases required for the storage of the data Develop applications/libraries for the implementation of the Develop applications/libraries for the implementation of the soliton Your skills and experience Technical Skills- Strong educational background in Engineering/Science, preferably from good colleges in India Programming Skills At least 3 years experience in Python programming At least 2 years experience with relational database design (oracle, mysql) Good knowledge of C++ programming concepts ( Class, Pointers, Data structure stacks, queue) Quant/Analytical Skills Experience with applied econometrics (Hypothesis testing, PCA, Linear/Non-Linear Regression etc) Knowledge of applied linear/Integer linear programming, dynamic programming & greedy algorithms Experience/Knowledge of working with big data (data science) Behavioral Skills Strong communication skills and presentation ability with attention to detail Good problem solving instincts and strong analytical skills How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 6 days ago
5.0 - 10.0 years
32 - 37 Lacs
Mumbai
Work from Office
: Job Title Corporate Bank Financial Crime Risk, AVP LocationMumbai, India Role Description The Financial Crime Risk Management Function is a Global front office function within Corporate Bank Non-Financial Risk with the primary objective to support the Corporate Bank by focusing on holistic front-to-back risk management of Financial Crime Risk as part of the 1st Line of Defence. The CB NFR teams mandate is to identify non-financial risks such as regulatory, conduct and systemic risks, define mitigation processes for those risks, as well as to develop, implement and monitor Level 1 controls. In addition to working closely with the product, coverage and sales desks, the groups reach and interaction will be broad, including engagement within Corporate Bank (CB) and those functions forming the 2nd Line of Defence within the 3 Lines of Defence (3LoD) program. You will be in the Financial Crime Risk Management Function working as part of the India Desk. You may also participate in some of the cross-CB NFR projects from time to time. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Contribute to Governance framework for relevant Financial Crime Risk (help setup and preparation for forums, information flow and tracking of action items and escalations to resolution). Support the execution of the dynamic risk framework and assurance of controls along internal requirements and minimum control standards; as well as identification, definition, and implementation of risk metrics to help measure and manage Financial Crime risk types across CB. Face-off to relevant 2LOD AFC team on upcoming regulatory and policy changes and support implementation of changes related to Financial Crime related policy/procedures across CB businesses. Produce and maintain relevant procedures covering CB division along with nuances for CB products and functions. Help run Governance Meetings, validate existing risk items, update progress status and work with relevant stakeholders on key risk items, mitigation factors adopted/ to be adopted. Execute on the findings book of work in CB for Financial Crime risk related items and appropriate MI/Reports. Participate in Global/regional projects and initiatives related to regulatory developments and policy changes affecting CB. Develop professional working relationships with colleagues, business and respective supporting teams. Your skills and experience At least 5 years of proven experience in non-financial risk management domain combined with strong knowledge of Corporate Bank business. Strong background/knowledge of Financial Crime risk topics balanced with Client Centricity. Experience of working with an interface to a regulator will be a Plus. Demonstrated experience in setting up Governance structures in Financial Crime Risk area. Excellent analytical, decision-making & problem-solving skills. Logical thinker with a strategic mindset and exceptional tactical execution skills Highly motivated to drive change, self-reliant, adaptable with a structured way of working with high willingness to take responsibility, and ability to deliver highest level of quality under time pressure. High appreciation as well as ability to formulate a fact based, independent and objective viewpoint; good presentation / communication skills sufficient to convey complex conceptual information / ideas on issues requiring interpretation and opinion and ability to interact effectively with stakeholders and line managers Team player with the ability to address ad-hoc requests, take on a significant amount of work across multiple tasks and topics; proven ability to work in a globally divers team; attention to detail and ability to prioritize workload Excellent English language skills. Excellent German language skills a Plus. Strong proficiency of MS Office (Excel, PowerPoint, Word) and understanding of relational database and reporting tools How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 6 days ago
4.0 - 9.0 years
10 - 14 Lacs
Mumbai
Work from Office
: Job Title: Senior Risk Analyst LocationPune/Mumbai, India Role Description The Chief Risk Officer (CRO) has DWS Group-wide responsibility for the management of financial, non-financial and investment risks as well as for the comprehensive control of risk, and ongoing development of methods for risk measurement. In addition, the CRO is responsible for identifying, monitoring, analysing,andreportingriskonacomprehensivebasis. The DWS Risk Reporting team is part of the Enterprise Risk Management (ERM) team within DWS CRO. ERM team has oversight responsibilities over Strategic Risk, Capital, Portfolio Concentration & Step-in Risk, namely: Risk Appetite Statement maintenance & monitoring at DWS Group and LE levels Annual Risk Inventory & Risk Identification and Assessment 2LoD for Capital & Liquidity Adequacy and Framework at DWS Group and LE levels Modelling & analytics support for Investment Risk Teams at DWS Group and LE levels What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Establish efficient data collection, reporting, quality assurance processes across DWSs control functions Perform risk monitoring and reporting in line with internal processes and regulatory commitments Develop data analysis and functionalities to drive synergies in the areas of data management and reporting Deliver non-financial risk reporting relevant for DWS group, regions and legal entities Deliver data and analysis for fiduciary liquidity risk, counterparty risk, and co-investments Production of risk reports and presentations for several Senior Governing Bodies, including RCC, Audit and Risk Committee, DWS Executive Board, and Rating Agencies Your skills and experience University degree, preferably in Finance, Business, Accounting, Economics, or equivalent At least 4 years of experience within Asset Management and/or Banking Industry, risk management experience is a plus Excellent presentation skills in Power Point is must Strong Microsoft Excel and VBA skills Knowledge in Business Intelligence Apps, such as QlikSense, Tableau, etc Experience in Risk reporting compliant with BCBS239 is a plus Knowledge in Python is a plus Strong analytical skills (quantitative and qualitative) Excellent command of the English language (written and spoken), German is a plus Strong communication and interpersonal skills Proactive attitude and self-initiative Ability to think contextual and develop effective reporting solutions Strong Team Player and ability to support team members as required Eagerness to learn and adapt to new situations and processes Solution and service oriented Flexibility with respect to new tasks and the ability to work properly in stressful situations How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 6 days ago
0.0 years
9 - 14 Lacs
Pune
Work from Office
: Job Title- Coverage Support Analyst Location- Pune, India Role Description About DWS: Today, markets face a whole new set of pressures but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. Were looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. Thats why we are Investors for a new now. As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients financial future. And in return, well give you the support and platform to develop new skills, make an impact and work alongside some of the industrys greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This is your chance to invest in your future. Read more about DWS and who we are here. Team / division overview This position is a Sales Support Business Management Analyst role based in Pune, India within the APAC Client Coverage Division (CCD) reporting functionally into the APAC Client Coverage Business Manager based in Hong Kong and locally to the India Coverage Team Lead based in Pune. This role will support the APAC Client Coverage COO team Support APAC Coverage teams on non-client facing sales tasks and work closely with senior leaders in the organisation in APAC and globally and this individual is expected to have passion to develop and govern the franchise together with the team for a sustainable success in the future. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities As our Sales Support Business Management Associate/Analyst, you will: Partner with senior sales heads, product specialists and COOs in formulating, implementing and tracking sales target and business development strategies to grow the APAC business, including key client account planning and client mapping Support specific sales initiatives and projects that promote the implementation of wider DWS long term strategy, and to provide periodic updates on performance Preparation of marketing material including update of presentations, clearance of material with compliance Support the completion and submission of Requests for Information (RFIs) & Requests for Proposals (RFPs) Support ongoing Know-Your-Client (KYC) processes including coordination with both internal stakeholders and clients Liaise with Legal Documentation Management (LDM) team for contract-related matters Manage operational process such as vendor management, research subscriptions, etc.Collaborate with internal stakeholders to unblock any business issues Your skills and experience We are looking for Bachelors degree level or equivalent qualification/relevant work experience Strong analytical and presentation skills with an ability to understand/ dissect complex problems. Strong proficiency in Microsoft Powerpoint and Excel is a pre-requisite due to the high volume of presentation creations with the ability to tell the story through impactful storyboard slides. Excellent organizational skills, including attention to detail, ability to manage priorities and work in demanding fast-paced environment Ability to build strong relationships with a range of teams and individuals and influence outcomes Strategic and creative thinking aptitude. Comfortable working in a relatively unstructured and multi-dimensional environment Self-starter and team player with good time management Experience in governance, controls and audit will be preferred. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 6 days ago
10.0 - 15.0 years
35 - 40 Lacs
Pune
Work from Office
: Job Title JAVA FS Developer LocationPune, India Corporate TitleVP Role Description As a Java Developer you are expected to be hands on with software development, contribute towards good software design and test developed software. You will also be engaged in peer code reviews, document design decisions, and components APIs. You will be participating in daily stand up meetings, analysing software defects and fixing them in a timely manner, and working closely with the Functional Analysis and Quality Assurance teams. As/when required to, you are also expected to train other team members to bring them up to speed Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities End to end software development involving core Java, restful services and Spring Framework as a middle ware, Oracle SQL/SQL Server as back-end database and React UI as front-end Serve as an expert in core Java fundamentals with basic React/JavaScript development skills Hands on contribution to Spring Framework/Spring Boot, Hibernate/JPA, messaging services and restful web services Your skills and experience Bachelor's degree in Computer Science or related technical field or equivalent practical experience. 10+ years of professional software development experience. Hands-on experience on responsive web applications design, development and testing. Java 11+, Spring, Spring Boot, Hibernate, REST APIs, Junit, PostgreSQL, Linux, Shell Script, Maven, SonarQube. Exceptional knowledge & hands on experience of Spring & Spring Boot, Java programming skills, experience designing and developing REST APIs and components, services etc Working experience or familiarity with API gateways like WSO2, Apigee, etc. REST, SOAP services, etc. Experience of Tests Driven Development, Unit testing practices, ideally Junit 8+ years of experience and proficiency in front-end languages such as JavaScript/Typescript 8+ years of practical, meaningful experience with front-end frameworks such as React Have knowledge and hands on experience on AWS/Google Cloud Service and in Dockers, Kubernetes, repositories/artifactory. Good understanding of advanced Java design pattern, solid knowledge of data structures and algorithms with robust analytical and problem solving skills Robust working knowledge of SQL and relational databases (SQL Server, Oracle), solid knowledge of UNIX/Linux including shell scripts Handson and Practical experience with containers (k8) Handson and Practical experience with pubsub, messaging architectures. Handson and Practical experience with serverless architectures. Handson and Practical experience with IAC terraform, Ansible. Experience with modern SDLC tools - Git, JIRA, Artifactory, Jenkins/TeamCity, OpenShift - is a plus and hands on experience in CI/CD. Effective communication, presentation, Ownership and collaboration skills Experience in practicing, and advocating for clean code principles such as test-driven development (TDD), self-documenting code, continuous refactoring Should be able to work independently and effectivelyas an Individual Contributor Must have worked on Agile Methodologies and should have a good understanding of various Agile phases Good verbal and written communication skills with the ability to effectively advocate technical solutions to remote audiences, engineering teams and business owners. Nice to have skills FunctionalPayment Industry overview, Payment processing, Real-time payments processing Shell Scripting is nice to have Change management process exposure Software and infra production promotion experience Test Automation Frameworks Moderate coding skills on Python. Experience in distributed system development. Cross-platform development in several CPU/operating system environments and network protocols. Demonstrated expertise in problem-solving and technical innovation Data Structures, Algorithms and Design Patterns Data stores, persistence, caching (Oracle, MongoDB, Cassandra, and Hadoop tools, memcache etc) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 6 days ago
7.0 - 12.0 years
40 - 50 Lacs
Mumbai
Work from Office
: Job Title: Quantitative Risk Manager Financial Crime Risk Tooling LocationMumbai, India Corporate TitleVP Role Description Deutsche Banks Corporate Bank (CB) a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Deutsche Bank (DB) is committed to managing its Anti-Money Laundering (AML) and Sanctions risk across all businesses and geographies to minimise its likelihood of use by criminals to facilitate financial crime or to launder the proceeds of criminal acts. DB achieves this through having: Defined financial crime risk appetite statement with clearly articulated statement of clients, countries and products DB is prepared to engage with in respect of AML and sanctions risk; Holistic and embedded financial crime framework where the front-to-back organisations work together to manage and mitigate AML and sanctions risk. This will have clearly articulated roles, responsibilities and accountabilities with appropriate committee structures enabled through the provision of risk-appropriate management information and clearly defined processes, controls and handoffs; Globally consistent approach to managing AML and sanctions risk using a defined AML and sanctions policy and client risk assessment methodology which, when applied, meets the AML and sanctions risk appetite of DB and enables DB to meet its global and local regulatory requirements; An appropriate culture embedded in DB and provide specific technical AML and sanctions training to enable employees to fully understand the AML and sanctions risks that they are responsible for managing; and Remediating the Know Your Customer (KYC) files for current client base to the defined standard. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities The Financial Crime Risk Management Function is a Global front office function within Corporate Bank Non-Financial Risk (CB NFR). The primary objective of the team is to support the Corporate Bank by creating a robust control framework embedded in the First Line of Defence (1LoD). The teams mandate is to identify non-financial risks such as regulatory, conduct and systemic risks, define mitigation processes for those risks, as well as to develop, implement and monitor Level 1 controls. In addition to working closely with the Product, Relationship & Transaction Management, Coverage and Sales teams, the groups reach and interaction will be broad, including engagement within Corporate Bank (CB), and with partners in the infrastructure functions in Second Line of Defence (2LoD) as well as Group Audit in Third Line of Defence (3LOD). You will be in the Corporate Bank Non-Financial Risk (CB NFR) Financial Crime Risk Management team which is responsible for ensuring risk is effectively managed through the use data completeness and tooling (Account Activity Reviews (AAR/ENPR), Client Risk Rating Management (CRRM), Transactional Behaviour Monitoring (TBM), Sanction Screening & Transactional Filtering). This position plays an integral role in the AML/KYC framework for all Business areas within the Corporate Bank. This role is to act as a Quantitative Risk manager for key CB Risk tools. To review and identify key control gaps with a view to enhance existing models through a data driven approach. Role responsibilities PMO responsible for driving and executing key change topics including findings on the book of work in CB for Financial Crime, including Sanctions, Client Risk Rating (CRR), Transactional Behaviour Monitoring (TBM) and Account Activity Review (AAR) risk related items, with responsibility for reporting/MI on the portfolio of findings. Drive engagement with relevant stakeholders on key risk items and track them to closure. Engage relevant 2LOD AFC team on upcoming regulatory and policy changes and implementation of changes related to Financial Crime Risk policy/procedures across CB businesses. Aid in proactively managing Audit/ CT&A findings and observations, acting as CB engagement support. Act as a Change Agent, supporting delivery of Financial Crime technical solutions, including coordinating Business Documents, User Acceptance Testing, Training and KOP. Procure and compile metrics for risk management. Drive/Participate in Data Analytics and MI generation to identify potential trends with a view to enhance existing risk models (AAR, CRR, TBM, Sanctions) through a data driven approach. Create concise material and proposals for senior management with an ability to influence and attain endorsement for change requests and present/face-off to both internal and external stakeholders. Your skills and experience 7+ years of experience in Regulated Financial Services organization. 5 years of experience in non-financial risk management domain covering Sanctions/KYC/AML (knowledge of Corporate banking business/products is advantageous). PMO with significant experience in coordinating change & transformation, ability to drive change independently and influence senior stakeholders with a focus on best servicing the business Strong leadership and management abilities to lead front-to-back risk remediation / regulatory programs and to engage with senior stakeholders across LOD. Ability to enrich and interpret large data sets (excel or otherwise) with a view to create meaningful overviews for senior management consumption. Very good research and analytical skills combined with a very good sense of risk awareness, attention to detail, accuracy, diligence, and the ability to deliver high quality results within tight deadlines. Moderate to advanced user of MS Excel and PowerPoint Highly motivated to drive change, self-reliant, adaptable with a structured way of working with high willingness to take responsibility, and ability to deliver highest level of quality under time pressure Excellent communication and presentation skills. Excellent analytical, decision-making and problem-solving skills. How well support you
Posted 6 days ago
2.0 - 7.0 years
15 - 20 Lacs
Mumbai
Work from Office
: In Scope of Position based Promotions (INTERNAL only) Job TitleQuantitative Strategist Analyst LocationMumbai, India Role Description Group Strategic Analytics : Analytics and technology are seen as central to all the main units of the bank, including Investment Bank, Corporate Bank and to Risk and Control functions. The Strategic Analytics team combines expertise in quantitative analytics, modelling, pricing and risk management with deep understanding of system architecture and programming. The primary output is a scalable and flexible Front Office pricing and risk management system with consistent interface to both the Middle Office and Back Office. The consistency in analytics and the technology platform ensures that no arbitrage can exist between various parts of the Bank as well as rational allocation of constrained resources, including risk budget, balance sheet, funding, and capital. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Valuation Control Strats: The candidate is required to work in collaboration with London/New York/Berlin team on various quantitative and regulatory driven projects. Candidate is required to understand the business problem, gather information required for the implementation and provide an end-to-end optimized solution on a scalable platform. Implementation of the project needs to be done in Python programming language. Candidate should possess a very good English communication skill in order to coordinate and communicate work effectively with various stakeholders spread across globe. ROLE RESPONSIBILITIES Development of complex processes, framework or risk analysis as well as improvements Implement, enhance and maintain existing framework to measure market risks across the bank Understand and decipher business problem to convert into manageable smaller problem statements Coordinate and gather information from various stakeholders for deeper understanding of the business Design an automated solution which is optimized and scalable Develop and design tables and databases required for the storage of the data Develop applications/libraries for the implementation of the solution Remediation of regulatory as well as external and internal findings against the MR HS models in line with the assigned tasks Constant awareness and understanding of the key market risks taken by the business areas and communication to senior management and with external stakeholders, challenge the business within assigned areas when required Quality assurance (e.g. 4 eyes principle reviews) Your skills and experience Education/ Qualifications: Strong educational background in Engineering/Science, Economics, Statistics or other numerate discipline preferably from good colleges in India e.g. IIT, NIT, ISI , BITS etc. Good knowledge of financial instruments and markets across all asset classes Knowledge of financial pricing models, risk models would be desirable Certification courses like CFA/FRM/CQF Competencies: Programming Skills At least 2 years hands on experience in Python programming Good knowledge of OOPs programming concepts ( Class, Pointers, Data structure stacks, queue) Experience in pulling data from various Market data sources. Independent handling and mitigating methodological or process weaknesses identified by regulators, auditors and internal model validation team Strong communication skills and presentation ability with attention to detail Good problem solving instincts and strong analytical skills Personal characteristics: Ability to work independently as well as flexibly within intra or inter-departmental groups Continuous advancement of own skills and knowledge Can-Do attitude & Able to cope well under pressure and tight deadlines How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 6 days ago
2.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Hybrid
Location: Based out of Bangalore- Hybrid Reports to: COO About Us At EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy . Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest potential. We are looking for a Sales and Outreach Specialist to help us expand our reach, build relationships with key stakeholders, and drive the adoption of our ABA and other therapy services. Job Overview The Sales and Outreach Specialist will be responsible for driving new business opportunities, raising awareness about ABA and other therapies, and building strong relationships with families, healthcare providers, schools, and other organizations in need of the services offered by the company. This role requires an individual who is passionate about behavioral health, highly motivated, and skilled in outreach and sales within the healthcare or educational sector. Key Responsibilities Lead Generation & Prospecting: Identify and target potential clients, including families, schools, pediatricians, healthcare providers, and community organizations that could benefit from ABA and other therapy services. Conduct outreach efforts through cold calling, emails, networking, and attending relevant conferences and events to generate leads and expand the client base. Qualify leads and assess their specific needs to offer tailored solutions for ABA services. Client Outreach & Relationship Building: Engage with families, schools, pediatricians, and other healthcare professionals to introduce the benefits of ABA and other therapy services. Establish and maintain long-term relationships with key stakeholders, ensuring high levels of trust and satisfaction. Educate potential clients on the value and effectiveness of ABA therapy for individuals with autism and related behavioral challenges. Sales Presentations & Consultations: Prepare and deliver presentations and consultations to potential clients, caregivers, and organizations to explain how our ABA therapy services can support individuals' behavioral, academic, and social development. Tailor solutions to meet the unique needs of the organization, ensuring a personalized approach to therapy and care. Contract Negotiation & Closing Sales: Work with families and organizations to negotiate service contracts, MOUs and ensure successful enrolment in ABA and other therapy programs. Close deals by effectively presenting pricing structures, service offerings, and addressing any questions or concerns from potential clients. Partnership Development: Develop strategic partnerships with local schools, pediatricians, healthcare providers, and community organizations to create referral networks for ABA therapy services. Identify opportunities for collaboration that can enhance service offerings and client access to ABA services. CRM & Reporting: Maintain accurate records of sales leads, client interactions, and conversion rates on the google drive Provide regular reports on outreach efforts, sales metrics, and the status of leads and client relationships. Market Research & Community Engagement: Stay informed about trends and best practices in ABA therapy, autism spectrum disorder (ASD), and related treatment approaches. Engage with local communities, educational groups, and professional networks to raise awareness about ABA therapy and our services. Advocacy & Education: Serve as an advocate for ABA therapy within the community by educating potential clients and their families about the importance of early intervention and evidence-based behavioral therapy. Organize workshops, seminars, or informational sessions to build awareness and generate interest in our services. Preferred Qualifications 2+ years of experience in a sales, outreach, or business development role within the healthcare, education, or therapy services sector. (Required) A background in psychology , special education, healthcare, or a related field is a plus. Familiarity with local healthcare providers, schools, and community organizations. Bachelors degree in a relevant field (e.g., Psychology, Healthcare Administration, Social Work, Special Education). Skills Experience in sales, business development, or outreach , particularly in the healthcare, education, or therapy services sectors (e.g., ABA, mental health, special education). Strong understanding of ABA therapy principles, autism spectrum disorder (ASD), and the benefits of early intervention for individuals with behavioral challenges is preferred. Excellent communication skills with the ability to connect with families, caregivers, and healthcare professionals on an emotional and professional level. Ability to explain complex therapeutic concepts in simple terms to families and other stakeholders. Self-motivated with a goal-oriented approach and the ability to manage multiple leads and sales opportunities effectively. Strong interpersonal skills with the ability to build and nurture relationships within the community. Ability to work both independently and as part of a collaborative team environment. Understanding of healthcare insurance options for ABA services and familiarity with billing and service contracts is a plus. Why Join Us? Competitive salary and performance-based incentives. Opportunity to make a meaningful impact in the lives of individuals with autism and other developmental challenges. Supportive and collaborative work environment with a passionate team. Professional growth opportunities in the growing field of behavioral health. Flexible work arrangements, including remote work options. Comprehensive benefits package, including healthcare, paid time off, and commission based salary increments.
Posted 6 days ago
4.0 - 16.0 years
0 Lacs
Pune, Maharashtra
On-site
Job Description Overview: We're looking for an experienced Mid & Senior UX Researcher to lead research initiatives across multiple product areas. The candidate will have deep expertise in user research methodologies and significant experience applying these in various domains. Key Responsibilities: Deep expertise in a wide range of research methodologies, both qualitative and quantitative Analyze research data and synthesize findings into actionable insights Present research findings clearly and persuasively to various audiences Proven track record of translating research insights into successful product innovations Collaborate with cross-functional leadership to align research efforts with business goals Collaborate with designers, product managers, and other stakeholders to inform product decisions Demonstrated ability to work across multiple domains and quickly master new subject areas Requirements: 4-16 years of experience in UX research Bachelor’s degree in human-Computer Interaction, Psychology, Anthropology, or related field Proficiency in a variety of research methods (e.g., usability testing, interviews, surveys, field studies) Experience with research tools like User Testing, Lookback, Qualtrics, etc. Strong analytical and problem-solving skills Excellent communication and presentation skills Ability to work across multiple domains and quickly grasp new concepts
Posted 6 days ago
0.0 - 3.0 years
1 - 2 Lacs
Mumbai, Mumbai Suburban
Work from Office
Role & responsibilities Interpreting data using statistical techniques and tools Writing and delivering reports on data findings and insights Maintaining and updating databases Providing assistance and support to data analysts and management Completing market, customer, and product analysis Building and implementing statistical models Communicating data analysis results to team members and stakeholders
Posted 6 days ago
0.0 - 1.0 years
1 - 5 Lacs
Nagpur
Work from Office
Click2Cloud is hiring freshers! Join us for a Walk-in Drive on July 2, 2025 Location: W-Building, C-Wing, 1st Floor, Central Facility, MIHAN, Nagpur, Dahegaon, Maharashtra 441108 Time: 11:00 AM 3:00 PM We are hiring for the following positions: 1. Business Analyst Qualifications: B.E./ B.Tech (CS, IT, ETC) and MBA Key Skills: Requirement analysis, modeling, stakeholder collaboration 2. Business Value Analyst Qualifications: B.E./ B.Tech (CS, IT) and MBA (Finance) Key Skills: Financial and technical analysis, Excel modeling, Power BI, presentation skills Note: Please carry your updated resume.
Posted 6 days ago
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