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Sr ServiceNow Developer (ITSM + CSM)

Sr ServiceNow Developer (ITSM + CSM)

Jade Global

5 - 10 years

9 - 14 Lacs

Kolkata Hyderabad Pune

Posted:1 week ago| Platform:

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Skills Required

css html javascript servicenow glide inbound android hr functions workflow analysis java ui xml servicenow development servicenow itsm client scripts rest presentation skills kotlin ui policy csa itsm retrofit web technologies agile csm soap itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sr ServiceNow Developer (ITSM + CSM)1
You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience.Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture.Supporting the iterative configuration of the ServiceNow application, engage stakeholders to conduct reviews through joint design sessionsAssisting with executing system validation, preparing the organization for the transition, and ensuring reading for deploying the Application build into production.Forging strong relationships with both the clients and project teams that will contribute to your growth and developmentBasic Qualifications:

5+ years of experience in ServiceNow implementations and optimizations

4+ years of experience in the delivery and implementation of ServiceNow ITSM core module

3+ years of experience in ITSM and CSM Pro.

Experience in Now Assist and Virtual Agent configurations.

Experience developing implementation plans in ServiceNow

Knowledge of HR functions, processes, and best practices will be preferred

Preferred Qualifications:
Experience in Project ManagementExperience with a full ITSM, and CSM suite implementationJob

Minimum 5+ years of ServiceNow development experience.

CSA/CAD certifications (Compulsory).

CIS-ITSM certification (Compulsory).

CIS-CSM certification (Compulsory).

Strong knowledge of JavaScript and Custom Applications.

Experience customizing ServiceNow usingForms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.

Extensive hands-on experience with web-based languagesJavaScript, CSS, Jelly, XML, HTML, and Glide.

Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.

Experience in agile development environments.

Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements.

Excellent communication and presentation skills

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Jade Global

Information Technology and Services

San Diego

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Sr ServiceNow Developer (ITSM + CSM)